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# Action1 vs Atera IT Management Comparison - What are their main differences?

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Pricing

**Action1**
Free Trial

**Starting at $0.00** 200 endpoints FREE forever · First 200 Endpoints Free - No Feature Limits

**Atera IT Management**
Free Trial

**Free Trial** · Free trial

**$129.00** · MSP - Pro

**$179.00** · MSP - Growth

**$209.00** · MSP - Power

**$149.00** · IT Department - Professional

**$189.00** · IT Department - Expert

**$219.00** · IT Department - Master

**Contact Us** · IT Department - Enterprise

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**Pricing Insights**
from reviews

Perceived Cost

**Action1**
$$$$$

**Atera IT Management**
$$$$$

Average Discount

**Action1**
26%19% more

**Atera IT Management**
7%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Action1** 6 months
Based on 100 responses

**Atera IT Management** 6 months
Based on 100 responses

Return on Investment

**Action1** 6 months
Based on 100 responses

**Atera IT Management** 6 months
Based on 100 responses

 ![Action1](https://images.g2crowd.com/uploads/product/hd_favicon/cce498d6eedd2c88f9ee42679f2640c0/action1.svg "Action1")

 ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")

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**Pros & Cons**
from reviews

**Action1**
[
Ease of Use (375)
](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433355&qs=pros-and-cons#reviews)[
Patch Management (330)
](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434835&qs=pros-and-cons#reviews)[
Missing Features (171)
](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1434529&qs=pros-and-cons#reviews)[
Remote Access Issues (111)
](https://www.g2.com/products/action1/reviews?filters%5Bsentiment_snippet%5D=1433088&qs=pros-and-cons#reviews)

**Atera IT Management**
[
Ease of Use (595)
](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1455567&qs=pros-and-cons#reviews)[
Features (392)
](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1459820&qs=pros-and-cons#reviews)[
Missing Features (269)
](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1455868&qs=pros-and-cons#reviews)[
Limited Features (199)
](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1460622&qs=pros-and-cons#reviews)

Integrations

**Action1**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5b903dd82163ecf41c56e6cf5fa30648/emsisoft-anti-malware.png "Product Avatar Image")

Emsisoft Anti-Malware

](https://www.g2.com/products/emsisoft-anti-malware/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/microsoft-microsoft-cloud-data-management.jpeg "Product Avatar Image")

Microsoft Cloud Data...

](https://www.g2.com/products/microsoft-microsoft-cloud-data-management/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_33722911aa5de05113e3d3acb9ecabab/paypal.png "Product Avatar Image")

PayPal Payments

](https://www.g2.com/products/paypal/reviews)[
View all
](https://www.g2.com/products/action1/integrations)

**Atera IT Management**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image")

Acronis Cyber Protect Cloud

](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image")

AnyDesk

](https://www.g2.com/products/anydesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2801e063dbd86940bf2a1589a8f0411c/axcient-x360cloud.png "Product Avatar Image")

Axcient x360Cloud

](https://www.g2.com/products/axcient-x360cloud/reviews)[
View all
](https://www.g2.com/products/atera-it-management/integrations)

Screenshots

**Action1**
 ![Action1 screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1304365/Image-1--Main-Dashboard%282%29.png)

**Atera IT Management**
 ![Atera IT Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1881456/Customers_Dashboard.png)

**Ratings**
from reviews

Meets Requirements

**Action1**

**9.3** /10

Based on 1,015 responses

**Atera IT Management**

**8.8** /10

Based on 991 responses

Ease of Use

**Action1**

**9.5** /10

Based on 1,036 responses

**Atera IT Management**

**9.2** /10

Based on 1,145 responses

Ease of Setup

**Action1**

**9.7** /10

Based on 1,026 responses

**Atera IT Management**

**9.1** /10

Based on 997 responses

Ease of Admin

**Action1**

**9.5** /10

Based on 880 responses

**Atera IT Management**

**9.0** /10

Based on 637 responses

Quality of Support

**Action1**

**9.3** /10

Based on 726 responses

**Atera IT Management**

**9.0** /10

Based on 943 responses

Has the product been a good partner in doing business?

**Action1**

**9.6** /10

Based on 808 responses

**Atera IT Management**

**9.2** /10

Based on 626 responses

Product Direction (% positive)

**Action1**

**9.8** /10

Based on 963 responses

**Atera IT Management**

**9.3** /10

Based on 962 responses

**Features**
ratings from reviews

Remote Monitoring & Management (RMM)

**7.8** /10

Based on 514 responses

**8.2** /10

Based on 857 responses

Remote Support

**8.2** /10

Based on 439 responses

**7.8** /10

Based on 487 responses

Patch Management

**9.3** /10

Based on 69 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

AI IT Agents

Not enough data

**7.8** /10

Based on 33 responses

Help Desk

Not enough data

**8.1** /10

Based on 360 responses

IT Service Management (ITSM) Tools

Not enough data

**8.1** /10

Based on 190 responses

Unified Endpoint Management (UEM)

Not enough data

**7.5** /10

Based on 41 responses

Network Monitoring

Not enough data

**8.1** /10

Based on 316 responses

IT Asset Management

Not enough data

**7.9** /10

Based on 242 responses

AI Agents For Business Operations

Not enough data

**9.4** /10

Based on 23 responses

Endpoint Management

Not enough data

**7.2** /10

Based on 286 responses

Autonomous Endpoint Management (AEM)

**7.7** /10

Based on 130 responses

Not enough data

Service Desk

Not enough data

**8.2** /10

Based on 245 responses

Enterprise IT Management

Not enough data

**8.4** /10

Based on 96 responses

Remote Desktop

**8.3** /10

Based on 459 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
38.9%

Mid-Market(51-1000 emp.)
58.1%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
38.9%

Mid-Market(51-1000 emp.)
58.1%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
55.6%

Mid-Market(51-1000 emp.)
31.0%

Enterprise(\> 1000 emp.)
13.4%

Small-Business(50 or fewer emp.)
55.6%

Mid-Market(51-1000 emp.)
31.0%

Enterprise(\> 1000 emp.)
13.4%

**Reviewers' Industry**

[![Action1](https://images.g2crowd.com/uploads/product/hd_favicon/cce498d6eedd2c88f9ee42679f2640c0/action1.svg "Action1")](https://www.g2.com/products/action1/reviews)
Action1

Information Technology and Services
10.4%

Manufacturing
7.6%

Computer & Network Security
7.5%

Primary/Secondary Education
6.1%

Education Management
4.0%

Other
64.5%

[![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")](https://www.g2.com/products/atera-it-management/reviews)
Atera IT Management

Information Technology and Services
30.8%

Computer & Network Security
12.1%

Manufacturing
3.2%

Consumer Services
3.1%

Marketing and Advertising
2.7%

Other
48.0%

Alternatives

**Action1 Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central")

[
ManageEngine Endpoint Central
](/products/manageengine-endpoint-central/reviews)

 ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM")

[
Datto RMM
](/products/datto-rmm/reviews)

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

[
LogMeIn Resolve
](/products/logmein-resolve/reviews)

**Atera IT Management Alternatives**

 ![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA")

[
Kaseya VSA
](/products/kaseya-vsa/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM")

[
Datto RMM
](/products/datto-rmm/reviews)

## Action1 vs Atera FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Atera vs Action1?

Action1 stands out from Atera with a higher G2 rating, stronger Ease of Setup and Quality of Support scores, and a reviewer-cited strength in ease of use, while Atera is noted for its automation and all-in-one capabilities.

| | [Atera](https://www.g2.com/products/atera/reviews) | [Action1](https://www.g2.com/products/action1/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.6/5 (1247 reviews) | 4.9/5 (1174 reviews) |
| Largest Segment | Small-Business | Mid-Market |
| Ease of Setup score | 9.2 | 9.7 |
| Quality of Support score | 9.0 | 9.3 |
| Top Reviewer-Cited Strength | Automation (273 all-time mentions) | Ease of Use (375 all-time mentions) |

### How do the pricing models of Atera and Action1 compare?

Action1 is rated higher for value, with reviewers expressing greater satisfaction with its pricing and free endpoint tier.

- **Atera:** Reviewers highlight the per-technician pricing model as a cost-saving advantage, especially for MSPs managing many devices.
- **Action1:** Reviewers consistently praise the free tier for up to 200 endpoints and describe it as highly affordable and cost-effective for small and medium-sized organizations.
- **Switching reasons:** Several reviewers mention switching to Action1 from more expensive or less flexible solutions due to its free tier and lower overall cost.

### What are the best alternatives to Atera and Action1?

The top three alternatives to Atera and Action1 are NinjaOne, TeamViewer, and SuperOps.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1247 reviews) | Small-Business | Reviewers highlight per-technician pricing as cost-saving | Automation (273 all-time mentions) |
| [Action1](https://www.g2.com/products/action1/reviews) | 4.9/5 (1174 reviews) | Mid-Market | Free tier for up to 200 endpoints, praised as affordable | Ease of Use (375 all-time mentions) |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5027 reviews) | Mid-Market | — | — |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | — |
| [SuperOps](https://www.g2.com/products/superops/reviews) | 4.4/5 (200 reviews) | Small-Business | — | — |

### Which Remote Monitoring & Management (RMM) features should I prioritize when comparing Atera and Action1?

Buyers comparing Atera and Action1 should prioritize automation, patch management, ease of setup, reporting, and remote access.

- **Automation:** Atera (273 all-time mentions), Action1 (205 all-time mentions)
- **Patch Management:** Atera (107 all-time mentions), Action1 (330 all-time mentions)
- **Ease of Setup:** Atera (9.2), Action1 (9.7)
- **Reporting:** Frequently cited in both products' reviews as an area of focus and differentiation
- **Remote Access:** Action1 (116 all-time mentions); Atera reviewers also highlight integrations with remote access tools

### What are the pros and cons of Atera vs Action1?

Atera's headline strength is automation and all-in-one functionality, while Action1 excels in ease of use and patch management.

- **Atera strengths:** Automation (273 all-time mentions), all-in-one solution (103), ticketing system (136), patch management (107), helpful (104)
- **Atera trade-offs:** Reviewers note reporting customization is limited, UI can feel clunky, and some features are less mature for complex environments
- **Action1 strengths:** Ease of use (375 all-time mentions), patch management (330), easy setup (225), software deployment (212), automation (205), reliability (151), affordable (110)
- **Action1 trade-offs:** Reviewers mention missing features (171), remote access issues (111), and desire for more advanced reporting and integrations

### Is Atera or Action1 better for small businesses?

Action1 is the stronger fit for small businesses, with reviewers consistently praising its free tier and ease of use for smaller organizations.

- **Atera:** Largest reviewer segment is Small-Business; reviewers appreciate the per-technician pricing and all-in-one platform for small IT teams.
- **Action1:** Largest reviewer segment is Mid-Market, but many small-business reviewers highlight the free tier for up to 200 endpoints and describe it as highly accessible and easy to implement for small organizations.

### Which Remote Monitoring & Management (RMM) platform has better integrations?

Atera is favored for integrations, with reviewers specifically citing its AnyDesk integration.

- **Atera:** AnyDesk integration (34 all-time mentions) is highlighted in reviews as a valuable remote access tool.
- **Action1:** No specific third-party integrations are cited in recent reviews.

### How do Atera and Action1 compare on customer support?

Action1 and Atera are rated within 0.3 points on Quality of Support, with Action1 holding a slight edge at 9.3 versus Atera's 9.0.

- **Atera:** Reviewers describe support as responsive and helpful, with several noting quick resolution of issues and positive onboarding experiences.
- **Action1:** Reviewers consistently praise Action1's support for being knowledgeable, responsive, and helpful, especially for onboarding and troubleshooting.

### Which is easier to implement, Atera or Action1?

Action1 leads on Ease of Setup with a 0.5-point advantage (9.7 vs 9.2), and reviewers consistently describe its implementation as fast and straightforward.

- **Atera:** Reviewers describe setup as easy and quick, with many noting that agent deployment and onboarding are simple for IT teams.
- **Action1:** Reviewers consistently highlight Action1's setup as extremely easy, with immediate results after agent installation and minimal learning curve.

### Which product has better Reporting?

Action1 is favored for Reporting, with reviewers citing more in-depth and flexible reporting capabilities.

- **Atera:** Reviewers note reporting is functional but often describe it as rigid or lacking customization, with several mentioning the need to export data for advanced analysis.
- **Action1:** Reviewers consistently praise Action1's reporting for being detailed, in-depth, and helpful for compliance and vulnerability management, with multiple mentions of its flexibility and real-time visibility.