# AbacusLaw by CARET Reviews **Vendor:** CARET **Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 114 ## About AbacusLaw by CARET AbacusLaw gives you all the tools you need to grow your firm - including case management, time, billing, and full G/L accounting operations. Automatically capture critical case and client details, prevent important deadlines from falling through the cracks, and gain complete visibility into your practice. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal. ## AbacusLaw by CARET Reviews ### 1. Keep track of our matters **Rating:** 2.5/5.0 stars **Reviewed by:** Diane D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about AbacusLaw by CARET?** On the rare occasion that everything is working properly, having all of our files and programs on the cloud makes it convenient to access everything. **What do you dislike about AbacusLaw by CARET?** Everytime we have an issues with the cloud, it seems like their go to solution is to sell you more services or products. We were told that the transition to the cloud would be seamless and we've had nothing but problems. The time that we have spent trying to remedy problems and issues with Abacus law, outlook, and the cloud in general have cost of thousands of dollars that we will never recover. Our account has been passed around to so many account managers that we have lost count. All of them promised to help us solve the issues but none of them last long enough to get anything done. **Recommendations to others considering AbacusLaw by CARET:** Find another service provider. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Slowness of the cloud has been an ongoing issue of ours. Since we already pay a hefty amount to abacus every month, we tried to avoid going forward with any "solutions" that were going to increase our monthly fee. Unfortunately we've reached a point where we can't afford to keep wasting time with this problem and finally agreed to pay for a project to reconstruct our servers and add more RAM to our cloud. At first, we saw a slight improvement with the speed and responsiveness of the cloud. But over this last week, we've had a number of problems. ### 2. I can't recommend Abacus **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about AbacusLaw by CARET?** It was simple to use in terms of filing documents. **What do you dislike about AbacusLaw by CARET?** Accounting was THE WORST. I could never get it to work right. If you make a mistake, it was nearly impossible to undo it without a ridiculous amount of work. Also, customer support was almost non-existent. Granted, this was a few years ago, and perhaps they've improved, but I found the entire time I was with them to be unhelpful. I'm now using Clio, which is on the opposite end of the spectrum--a great product. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** None. ### 3. Good product with ongoing support **Rating:** 3.5/5.0 stars **Reviewed by:** Rhonda A. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about AbacusLaw by CARET?** It’s not that difficult to get started and software is user friendly. **What do you dislike about AbacusLaw by CARET?** There’s a lot to remember when you register so take good notes during the training **Recommendations to others considering AbacusLaw by CARET:** Ask about the cloud software. I didn’t find at about until 2 years in. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Legal billing system. Integration of calendars. ### 4. Abacus, software for every law firm. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin V. | Senior Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about AbacusLaw by CARET?** Store all clients' information and retrieve them anywhere you want. **What do you dislike about AbacusLaw by CARET?** We need option to link all file at once instead of one by one. **Recommendations to others considering AbacusLaw by CARET:** Price is not that expensive but included many features. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Store all clients' information and retrieve them anywhere you want. ### 5. Excellent Software for Law Firm Maintenance. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about AbacusLaw by CARET?** Clients in the AbacusLaw software are easy to lookup by using various queries, as are the matters and events relating to those clients on the calendar. Databases are completely customizable to use whatever entries the user would like add. If there are ever any issues, the support team is able to resolve the issue in a timely fashion with mineral disruption in the work day. **What do you dislike about AbacusLaw by CARET?** Remote access to AbacusLaw does require a costed license so working remotely isn't always possible without violating the user agreement. **Recommendations to others considering AbacusLaw by CARET:** Have a few different people in the office trained to be able to run any special queries or reports just because doing a search the first few times can be difficult to handle for any users who haven't done so before. Once it's learned though, it's easy to maneuver through. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Our firm is able to maintain notes and documents on clients so we can always access their files, even if we don't have immediate access to the hardcopy files. We are able to make sure that no issues or conflicts come up with scheduling meetings and appointments around hearings. ### 6. Comprehensive, Feature Packed, Complete Law Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about AbacusLaw by CARET?** The best thing about AbacusLaw is that it does everything my firm needs - from time and billing to trust accounting, to document management, to case and calendar management - AbacusLaw provides tools for every process and workflow in our office. We don't need any other tools - AbacusLaw runs every aspect of our office. **What do you dislike about AbacusLaw by CARET?** Sometimes it is difficult to get support. **Recommendations to others considering AbacusLaw by CARET:** I recommending making a list of all the features you're looking for in a software solution. Then, compare your list to the rich list of features offered by AbacusLaw. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Abacus solves the problem of having disconnected systems which to not communicate with each other. At my old firm, we had several different unrelated systems to manage firm - the accounting system did not speak to the time and billing system. The contacts database did not speak with the accounting system. We had no document management system to speak of at all. AbacusLaw solves that problem by giving us a complete integrated system - no more double entering contacts into the billing system, and also the contacts database and then again into the accounting system. Complete integration is the biggest value in AbacusLaw. ### 7. Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about AbacusLaw by CARET?** I really like that I can view any email that has been linked to a client file. It makes is so easy for me to review client information when I don't have to switch between different programs. **What do you dislike about AbacusLaw by CARET?** My only issue is that I can't have more than one client file open at a time. Sometimes I will be working in a client file and someone else calls and I need to open a different client's file. I wish I was able to have multiple client matters open at one time. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Since we are able to log all client phone calls in the notes section any employee can see what one of us has stated to a client. This allows us to all speak to the clients that call in without having to check with each other on what information was related to the client. ### 8. Very intuitive and easy to learn program--helps organize all our calendar events and to-dos. **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda C. | Judicial Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about AbacusLaw by CARET?** The reminder settings and the ability to view multiple days at once on the calendar. I also appreciate the ability to set up rules for certain events that integrate additional events by time orientated formulas. **What do you dislike about AbacusLaw by CARET?** I dislike that it requires you to press save and done in order for an event to appear on the calendar---occasionally the attorney thinks he adds something and it doesn't stick because he didn't click done on top of save. **Recommendations to others considering AbacusLaw by CARET:** Take the time to read through the user guides accessible. You will find it offers more options than you originally thought. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I set reminders for events and hearings to allow me to notify the Attorney as needed even when I am busy with other tasks. ### 9. Fantastic legal software for all your needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about AbacusLaw by CARET?** We have the Abacus Private Cloud and it is worth every penny. The software is stable and reliable and we never have issues with lost connection. The product is easy to use and most importantly, easy to train someone else to use. We love the to-dos and notes for the file. It makes it so easy to track each case and know what is coming up next. It did take some time to set it up and get all the kinks worked out, but we have not had serious issues with it since it was installed. I was resistant to try something new and transition all our data from our previous legal software. I am very thankful that I stepped out of my comfort zone. When I do have to call tech support, we receive a prompt return call and tech support has always been able to fix any issues that may arise. I am very happy with this product and have recommended it to many other firms. **What do you dislike about AbacusLaw by CARET?** There definitely are some things I would change, but the company very much wants to hear how they can make things better. I've submitted a request before under the feedback tab and within a few days, they updated the software to make my request a reality. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** What I'm solving with Abacus is a complete case management system that allows you to track your case status, update your to-do list and create reminders so that you never forget a deadline. ### 10. Makes the litigation process easier **Rating:** 4.5/5.0 stars **Reviewed by:** Erin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about AbacusLaw by CARET?** I like the "Time Spent" field for my files. It makes it easy to keep up with time because you can just start the timer when you go to the file, update your notes, status or whatever you plan to do in your file and it is just documenting your file right along with you! **What do you dislike about AbacusLaw by CARET?** Sometimes it's hard to release search terms so you can return to your entire file list. **Recommendations to others considering AbacusLaw by CARET:** It's huge and there are a lot of benefits. It may seem overwhelming with all the features but give it a chance and you will fall in love! **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Again, I am loving the timekeeping feature! It makes it easier to keep up with the time as I go instead of having to go back and enter it later. I wish I had found this feature earlier. ### 11. Not very user-friendly **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about AbacusLaw by CARET?** Honestly, it's very hard to say that there's any feature I liked best about AbacusLaw. If I had to choose something, I guess it would be the logo. It's a pretty solid design. **What do you dislike about AbacusLaw by CARET?** Besides the logo, I disliked everything about AbacusLaw. It is clunky beyond belief, it doesn't sync with my phone (so no remote access), it would freeze the rest of my computer on at least a weekly basis, etc... There is literally no redeeming feature I can think of. PS: below the survey/review asks for a screenshot to prove I'm an AbacusLaw user. To take the screenshot, I wanted to close my calendar to protect client data. When I went to close the calendar, Abacus froze and I needed to open my Task Manager to manually close the program. This level of technology wouldn't be suitable if it were 1990, let alone 2020. I'm currently trying to restart Abacus, but I've now waited over a minute and it's still thinking of opening up. Still waiting... Bingo! 2 minutes to open the program! Oops, it froze after I entered my login credentials. Total failure. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I have never solved a problem with AbacusLaw. AbacusLaw has created many problems, though, such as locking up and freezing my computer. There are no benefits to this software. ### 12. It's all there. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2020 **What do you like best about AbacusLaw by CARET?** I love being able to search all notes using to find previous cases where something was filed that I can use as a template for a document in a current case. You don't have to try and remember the last time you did something similar. Being able to do a Quick Query in an event is also very useful for similar reasons. I also really like being able to browse for a case or a name without having to type the full case style or name. Instead of having to fully type a long name, using the first 2 or three letters of the first and last names will find it for you. Being able to search by case number is useful too. I use the form letter generation everyday and it really cuts down on time spent keeping clients informed. **What do you dislike about AbacusLaw by CARET?** I use keyboard shortcuts all the time. I really dislike having to use the mouse to have the right-click menu to come up for an event. Also, and this is a pet peeve of mine, the dates in a form letter generated from an event will refer back to the first date that event occurred and not the most recent. We regularly have the same type of event occur multiple times over the pendency of a Chapter 13 bankruptcy, and when we generate a form letter from the second or third or fourth time an event is on the calendar, the letter will have the date for the first time the event occurred, which is wrong, and if you don't catch it, the client is misinformed. Letter generation really needs to refer to the most recent date the event appears on the calendar. **Recommendations to others considering AbacusLaw by CARET:** It's all there where and when you need it. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** The Rules are very useful for setting up deadlines and reminders related to a particular event. Enter one event from a Rule, and boom, there everything is. As long as you use the right Rule, you have all the correct dates on the calendar so you don't miss something. This is really important in bankruptcies where clients' vehicles and homes are at risk if you miss something. ### 13. Abacus Law **Rating:** 5.0/5.0 stars **Reviewed by:** Susan M. | Executive Legal Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2020 **What do you like best about AbacusLaw by CARET?** The most helpful item in Abacus is the calendar. I am responsible for keeping my bosses appointments, meeting dates and time off for all of us. I would be lost without this and there would be no organization of the everyday events if I did not have this feature. Also, Abacus is very user friendly I can store all of the necessary information that we have in our paper files. **What do you dislike about AbacusLaw by CARET?** I have not found any issues with Abacus. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Using the calendar, I have solved the problem of the everyday events in our office with regards to my boss and any time off for myself, our Paralegal and the two Assistant Counsels. We can pretty much keep track of who is where and what is going on daily and in the future. ### 14. A well organized and efficient scheduling tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2020 **What do you like best about AbacusLaw by CARET?** The program is thorough, allowing you to organize events by name, matter, subject, who it applies to, and other important details **What do you dislike about AbacusLaw by CARET?** The app is not entirely user-friendly or customizable. One of our partners needs a larger font because of visual impairment and it took a lot of work just to figure out how to make the font on the reports larger. **Recommendations to others considering AbacusLaw by CARET:** Make sure your computer has a shared network with the rest of the computers in the office so that you and every person in your office has access to the calendar and the scheduled events. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We are able to keep the entire office on the same page with Abacus, and it's vitally important to the way we function ### 15. Growing with Abacus for 12 years and counting! **Rating:** 5.0/5.0 stars **Reviewed by:** Robbi R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2020 **What do you like best about AbacusLaw by CARET?** Abacus offers a package of software that integrates all of my needs into one system. For example, I don't use one type of software for accounting, another for billing, another for conflict check, another for forms, etc. It is ALL in one place...Abacus, which means single entry, time savings and better accuracy. **What do you dislike about AbacusLaw by CARET?** The cost has gone up as the software has evolved, but I understand and believe it is still a very good value. **Recommendations to others considering AbacusLaw by CARET:** Ideally, get Abacus going from the start and learn all of its functions to maximize benefit. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I am a true solo with no staff, so Abacus lets me be very efficient with my time for the administrative tasks and otherwise. It is an essential tool for my model, but would have the same, or potentially even more, value with multiple users. ### 16. Law office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2020 **What do you like best about AbacusLaw by CARET?** All of the Options it has and it is time saving **What do you dislike about AbacusLaw by CARET?** There isn't much We dislike, If there is ever a problem you can call and get assistance **What problems is AbacusLaw by CARET solving and how is that benefiting you?** There is a feature to add all your clients information you can send client letters straight from amicus The calendar is super convienent You can send interoffice messages Billing each client and doing a mass billing at the beginning of each month is super convenient ### 17. Abacus Law lets our legal staff track communications, billing, and share information appropriately. **Rating:** 5.0/5.0 stars **Reviewed by:** Andy N. | Information Systems Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about AbacusLaw by CARET?** The Matters system allows us to keep accurate information about each case. Assignment of matters and staff management is easy with Abacus Law. We have had tremendous staff turnover in the last three years. Abacus has helped us keep cases on track and resolve new assignments quickly. In terms of administration, the updates are relatively easy to administer. The support from the Abacus team has aided us through any challenges we cannot resolve on our own. We solve most issues with the application with in-house IT staff with the Abacus Knowledgebase. Abacus allows us to keep time and billing information to track the performance of attorneys as they work through a case. These features give us insight into how to improve attorneys and work on crucial staff retention. The other attractive feature of Abacus is the price/performance ratio. Given the features that we use so much, it is impossible to imagine a more affordable package for our staff. Our staff is the legal enforcement agency for the State of Montana, and we rely on this tool to be effective in prosecuting severe cases. **What do you dislike about AbacusLaw by CARET?** The Abacus Outlook Add-in is a blessing when it works, but we've had challenges getting 100% performance. The Outlook add-in struggle is not entirely an Abacus issue. Microsoft disables the add-in because of slow starting. The online knowledge base at Abacus is fast, simple to use, and nearly always provides enough guidance to resolve the issues. With that said, however, there have been challenges extreme enough to need support from Abacus. Recent changes we have seen at Abacus have made the support much more tech-savvy and more comfortable to access. Still, there's room for improvement in communication and ease of access to the technical support staff at Abacus Law. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Abacus allows us to transition cases from investigation through legal procedures. If a change in staffing occurs, we can manage the case and staff assignments easily. We benefit by having a system easy to navigate by our legal assistants as well as our most competent attorneys. Abacus saves us time by providing easy to use forms, fast reports, and support that keeps the application running. Despite the time we have had Abacus in our office, we have not fully utilized all of the app's potential. We have been able to develop more efficient communication, sharing of information for cases, and improve our management of the procedures. Future benefits ### 18. AbacusLaw Review **Rating:** 5.0/5.0 stars **Reviewed by:** Leroy L. P. | First Assistant D.A., Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** AbacusLaw is customizable and as user-friendly an app can get. Not only does it do data management but more importantly data manipulation. Allows a law office to centralize incoming information and documents, etc. into a robust platform that creates pleadings and forms that are a must in the profession. Better question to ask is What can't it do? **What do you dislike about AbacusLaw by CARET?** Already a feature-rich platform...maybe a better email conduit? texting (SMS) feature to contact clients, etc. A global link setting to attach email to multiple matters, names, etc. **Recommendations to others considering AbacusLaw by CARET:** For the Legal Profession, AbacusLaw is the real deal. It is adaptable and feature-rich that is more than suited for the profession. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I am a practicing prosecutor for 24 years and implemented Abacus across two (2) counties of our jurisdiction which we access using remote connections. Virtually has united our jurisdictions separate databases into one. Made templates/forms uniform across our jurisdiction and reduced potential "typos" dramatically. ### 19. A comprehensive system to manage our business **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff L. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** We needed a system to have better visibility into our entire work flow and with Abacus Law, we can not only manage the case-by-case activity, but we can see our entire work load and manage that much better than with spreadsheets and calendar events, which is how we were doing it before. **What do you dislike about AbacusLaw by CARET?** It is not a dislike, but we use the system a bit differently than a traditional law firm, we manage 1031 real estate exchanges, so we were pleasantly surprised to find out that Abacus Law had templates for our specific business type and that we can customize them further. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Vision - we had no visibility into our entire business, and with AbacusLaw, we can now see everything we need to know, documents, deadlines (very important in the 1031 business), reporting, customers, vendor partners. We have actual workflow ability, where before everything was manual. Also, our entire team has one place to look for everything, before it was folders and files or sending documents and versions back and forth via email, very cumbersome and not an efficient or effective way to run our business, so AbacusLaw has brought vision, efficiency and effectiveness to our business. ### 20. Made the switch from ProLaw after security breach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about AbacusLaw by CARET?** Abacus Private Cloud integrates with Outlook and has all of the features that we used before with our other system (ProLaw). We don't actually use all of the current features as we use Quickbooks have our accounting software (accountant is more familiar with that and it keeps in place an already existing system). You can access the data ANYWHERE. When COVID hit and we transitioned to work from home, there was no change to our office. You access all of your network files, billing system, docket system through the cloud. Very easy to use. All of your data is backed up to the cloud (through mirrored backups). No more time spent waiting for your IT person to fix an issue. No more worrying if your backup software is correctly working. No more issues worrying about viruses affecting your systems. If there is ever an issue you encounter (such as you can't figure out how to unbill a matter to make a client adjustment) you can contact customer service and support and have your problem fixed expeditiously. I think over the past 4 years or so of use we have had a total of 60 minutes of downtown (maybe). I can not say the same when we had a standalone Exchange server running ProLaw - so many issues arose and problems. While you pay to have the data in the cloud through a monthly service, when we added up the time we spent on IT and paying for the ProLaw updates, Abacus Private Cloud was a cheaper solution. Now that we have been using it for several years we like it as a better solution than ProLaw. **What do you dislike about AbacusLaw by CARET?** Honestly, there is not much to dislike. It satisfies all of the issues and concerns we had in moving systems. They made the transition easy for us several years ago. We are happy to have made the switch and aren't look back. It's been great to know that when other firms were trying to find a solution when COVID occurred, that there was literally no change for us. Most of the attorneys have the remote desktop link to connect to Abacus Private Cloud on their home computers so nothing was needed other than telephone transferring. **Recommendations to others considering AbacusLaw by CARET:** Compare your IT costs for running your own system versus switching to AbacusLaw Private Cloud. Consider backups, security, docketing and billing system, IT fees, etc. and you'll likely discover that you too should make the switch. When COVID hit and we transitioned to work from home, there was no change to our office. You access all of your network files, billing system, docket system through the cloud. It is very easy to use. All of your data is backed up to the cloud (through mirrored backups). No more time spent waiting for your IT person to fix an issue. No more worrying if your backup software is correctly working. No more issues worrying about viruses affecting your systems. If there is ever an issue you encounter (such as you can't figure out how to unbill a matter to make a client adjustment) you can contact customer service and support and have your problem fixed expeditiously. I think over the past 4 years or so of use we have had a total of 60 minutes of downtown (maybe). I can not say the same when we had a standalone Exchange server running ProLaw - so many issues arose and problems. Now that we have been using it for several years we like it as a better solution than ProLaw. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We originally made the switch because of the CryptoWall virus hit our server. One of our employees downloaded the virus which then affected the entire server. The backup software that we had failed and we ended up losing about 9 months worth of data. We were able to recapture some of that data by reviewing our exchange server for mail that was sent, but everything else was lost and we were down for almost a month as a new server was built, data restored, etc. That was a scary time and our vulnerabilities were shown. We made the switch and all of our concerns are addressed (backups to everything that are checked and redundant, secure environment, if we need to restore it takes a very short time to restore (we've never had to do that though in this environment), files/data/docket/calendar/billing all in one location, and so on). This allowed us to save money and time and reduce stress. ### 21. Excellent program for solo practitioners! **Rating:** 5.0/5.0 stars **Reviewed by:** Gaby B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2020 **What do you like best about AbacusLaw by CARET?** User friendly. Simple with easy to manage integrated functions. Everything is accessible in just a few clicks. **What do you dislike about AbacusLaw by CARET?** Glitches in the system that close the program without saving crucial information **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We've learned to reduce paper waste by storing documents within the clients Abacus file for ease of use. Searching for conflicts is a breeze. ### 22. Better Options Available **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about AbacusLaw by CARET?** There isn't much to like about this product. However, the calendar is easily readable and sortable by user. Conflict check function works well. **What do you dislike about AbacusLaw by CARET?** Where would I begin? This product is extremely far behind its counterparts in the legal case management market. This product is not user friendly at all. Workflow set up is difficult. Tasks functions are complicated. Save your time and your wallet and look elsewhere. **Recommendations to others considering AbacusLaw by CARET:** Look elsewhere. There are multiple options available that are easy to use and are more economical. This product looks like it was created in the late 90s and has had no significant update (to my knowledge) that has improved ease of use or functionality. Better options aplenty. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Nothing. It does not make the practice of law in my office any easier. ### 23. Useful tool for the Legal Profession **Rating:** 4.0/5.0 stars **Reviewed by:** Wes L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** I like how it allows me to keep track of appointments and deadlines. It also does a good job of setting reminders and allowing me to keep track of my cases. **What do you dislike about AbacusLaw by CARET?** I wish it was more user-friendly and the calendar could be synced with my phone. I also wish that changes could be made to multiple similar matters at the same time. **Recommendations to others considering AbacusLaw by CARET:** Make sure to attend the free trainings offered by Abacus. They are very helpful. I also understand that Abacus Law can manage forms, as well as integrate with Outlook and other programs. I recommend looking into these capabilities to ensure you use the program to its maximum benefit. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Keeping track of the deadlines in court scheduling orders is a piece of case. Also managing client contact info and case details. ### 24. Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2020 **What do you like best about AbacusLaw by CARET?** How easy the software is to use and efficient it is in keeping us on track **What do you dislike about AbacusLaw by CARET?** The recurring monthly costs of the software **Recommendations to others considering AbacusLaw by CARET:** This software will help organize your office into a more efficient and smooth running operation. Ease of use. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Keeping up with suspense for the paralegals, knowing exactly what has and has not been done in our cases and who is responsible, and keeping up with court dates ### 25. Easiest Program **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2020 **What do you like best about AbacusLaw by CARET?** The ease of the program itself. Very versatile in entering what you want and the date calculator is a huge plus when one needs to adjust for other factors. **What do you dislike about AbacusLaw by CARET?** I wish there was a way to recover an entry or series of entries that may have been deleted **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Ensuring that all dates are entered appropriately that allows anyone in the firm to know what everyone has coming up ### 26. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2020 **What do you like best about AbacusLaw by CARET?** The most helpful option is abacus is the ability to calendar reminders for Statute of Limitations dates! **What do you dislike about AbacusLaw by CARET?** The least helpful option is the inability to change forms with ease and the inability to change or update "names" once the intitial intake form is completed. **Recommendations to others considering AbacusLaw by CARET:** I highly recommend Abacus for any high volume law firm. When used as designed, Abacus is a great tool to manage files in a centralized location. In addition, the ability to set reminders for important deadlines is EXTREMELY helpful! **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Keeping track of important deadlines. ### 27. Good experience would like to see more tools on program. **Rating:** 4.0/5.0 stars **Reviewed by:** Ishamar A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about AbacusLaw by CARET?** I like how easy it is to input information and search matters. **What do you dislike about AbacusLaw by CARET?** I don't like how I'm limited as to the billing settings. **Recommendations to others considering AbacusLaw by CARET:** Good to keep track of billing **What problems is AbacusLaw by CARET solving and how is that benefiting you?** None. ### 28. I enjoy using the software. It makes my job as a legal assistant easier and keeps me organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **What do you like best about AbacusLaw by CARET?** I like that it offers the option of creating document templates from our sample letters that we frequently draft for our personal injury cases. It saves us time. **What do you dislike about AbacusLaw by CARET?** I can not confidently click on Abacus updates because it usually creates a technical problem requiring an IT. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Record keeping is more effective because of Abacus Law. ### 29. Great Product, highly recommend it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2020 **What do you like best about AbacusLaw by CARET?** All the different tabs, it makes it so easy to keep up with the cases **What do you dislike about AbacusLaw by CARET?** There is not anything I dislike about it **Recommendations to others considering AbacusLaw by CARET:** I personally love it and would'nt want to change to any other program **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I wouldnt say I have "solved" any problems by using Abacus Law. This program has so many benefits for keeping up with all the cases information ### 30. Dynamic & Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about AbacusLaw by CARET?** Whenever I have a tech question or want to modify the functionality AbacusLaw Tech Support is on it! **What do you dislike about AbacusLaw by CARET?** Every case management system requires data entry to remain useful. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** With a large number of files, AbacusLaw helps me to sleep at night knowing deadlines and tasks are being managed properly. It allows scalability with confidence. ### 31. Too many bugs to work out... **Rating:** 1.0/5.0 stars **Reviewed by:** Charlene W. | Office & HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about AbacusLaw by CARET?** AbacusLaw is customizable specific to our practice. **What do you dislike about AbacusLaw by CARET?** Every update has issues with functions. As soon as one issue is resolved, AbacusLaw changes a function that worked FINE, then does not work, or is incorrect with update. For example, AbacusLaw Accounting reports like the prebill preview report are NOT customizable unless you PAY Abacus to customize them. But these reports keep getting changed and display INCORRECT information. **Recommendations to others considering AbacusLaw by CARET:** Go with a company that has a product directed at your specialty. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Information about matters is in one place, and easy to find. Only benefit is the forms generated and they only work IF all the required fields are linked correctly. ### 32. I have had abacuslaw for years and like it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2020 **What do you like best about AbacusLaw by CARET?** Customer support - they are usually quick and responsive **What do you dislike about AbacusLaw by CARET?** I have had some frustrations with some of the search features - they have worked hard to find and correct the issues, but not all have been corrected **Recommendations to others considering AbacusLaw by CARET:** I find it useful. I have used it for years. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Calendar - scheduling, emails, all is easy to find and use ### 33. STABLE, COMPREHENSIVE LAW OFFICE CASE MANAGEMENT WITH ACCOUNTING ADD-ON **Rating:** 5.0/5.0 stars **Reviewed by:** JAMES F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2020 **What do you like best about AbacusLaw by CARET?** HAS AN MS OUTLOOK ADD-IN THAT EASILY LETS USERS TAG AND ATTACH EMAILS TO A SPECIFIC NAME AND/OR MATTER - SAVES MUCH TIME. LIKEWISE HAS AN OPTIONAL ACCOUNTING MODULE THAT INTEGRATES WITH THIS CASE MANAGEMENT PROGRAM. BOTH THESE OPTIONS ELIMINATE DUPLICATE DATA ENTRY AND SAME TIME, AND HENCE ALLOW EFFICIENCY IN THE LAW OFFICE, SAVE STAFF AND ATTORNEY TIME, AND LIKEWISE SAVE THE PRACTICE MONEY. SUPPORT STAFF IS ALL USA BASED AND VERY RESPONSIVE. **What do you dislike about AbacusLaw by CARET?** No real downsides to this program. Seriously. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** CALENDARING, CASE MANAGEMENT, SIMPLIFIED DOCUMENT CREATION, EMAIL LINKING TO SPECIFIC NAMES AND/OR MATTERS, EASY PRINTING OF MAILING ENVELOPES, WHEN NEEDED. EASY EMAIL DISTRIBUTION FROM THIS CASE MANAGEMENT SOFTWARE. ### 34. Great for automated documents based on the templates I have prepared and formatted. **Rating:** 2.0/5.0 stars **Reviewed by:** Patricia V. | Family Law Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about AbacusLaw by CARET?** I love the use of my templates that I prepared and have automated. **What do you dislike about AbacusLaw by CARET?** The customer service is horrible. The calendar has numerous issues in syncing with Outlook. We no longer calendar any appointments in Abacus and rely solely on the one way Sync from Outlook to Abacus which has resolved some issues. While we are paying for the forms to be updated, it takes a long time to get the actual updates in our system. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** When using the word templates that I have designed we are able to save time and therefore money for our staff to begin the preparation of pleadings. ### 35. Frustrating transition to Abacus with a doc management system that is not user friendly. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2020 **What do you like best about AbacusLaw by CARET?** The time keeping function is convenient. **What do you dislike about AbacusLaw by CARET?** The document management system is not user friendly. The search feature does not work, making it easier for me to use the local network and Windows Explorer to find documents than to use the Abacus document management system. Also, the Short Title is so limited in characters it further obviates any benefit of the document management system. **Recommendations to others considering AbacusLaw by CARET:** Reconsider if your priority is document management and a user friendly platform. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Time keeping in one place is nice. I am able to more efficiently keep time, which is a benefit. **Official Response from Natalie Lara:** > Hi there! I am so sorry to hear about your frustration. I'd love to see if we can help by escalating you to our support leadership team, since I can't see your contact info here! Please reach out to csleadershipteam@abacusnext.com so we can take a look at your set up. We'd really like to help you be set for success here, so do not hesitate to reach out! You can also contact me, nlara@abacusnext.com and I'll make sure to direct you to the proper team. Thanks and I hope we hear from you! ### 36. Cheryl provided the best customer help ever! **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2020 **What do you like best about AbacusLaw by CARET?** Called Abacus today to get help with exporting data to excel spreadsheet. Cheryl was efficient, knowledgeable, and a pleasure to work with. **What do you dislike about AbacusLaw by CARET?** Pandemic hit. We had to go virtual, working from home. Staff could no longer access Abacus. Abacus wanted us to pay $129 per user for Abacus Cloud (up from $50 for desktop). Loved working with Cheryl today. I wish all tech support could be Cheryl. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** At this point there are more intuitive, less expensive virtual programs for small firms. We'll be shifting to one of those. **Official Response from Natalie Lara:** > Hi there! I am so sorry for the experience you have had! I do believe we have a solution for you if you could please contact our support leadership team at csleadershipteam@abacusnext.com. Or if you prefer to contact me at nlara@abacusnext.com, I will be more than happy to help direct you to the appropriate team to escalate your issue. Thank you for your feedback and I hope we hear from you soon! ### 37. Abacus has been very helpful in keeping our cases organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about AbacusLaw by CARET?** It is very easy to navigate. I enjoy the calendar portion. **What do you dislike about AbacusLaw by CARET?** It is a little slow. Some things could definitely be streamlined. **Recommendations to others considering AbacusLaw by CARET:** It takes some time to get used to, but it's worth the wait. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Abacus has helped our office keep track of case costs efficiently. ### 38. Laura's Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2020 **What do you like best about AbacusLaw by CARET?** It has been great using especially lately when people are working remotely. It allows us to know what everyone in the office has been up to on a case. **What do you dislike about AbacusLaw by CARET?** I haven't come across anything that I dislike. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It has been helpful in resolving issues with working remotely. ### 39. Used it for over 20 years!! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2020 **What do you like best about AbacusLaw by CARET?** Rules based calendar - really no one else has it! **What do you dislike about AbacusLaw by CARET?** Customer service is frustrating and not particularly always helpful. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Rules based calendaring is the real benefit!! Problem is there is no "cloud" version available unless you turn all your computer servers over to Abacus. ### 40. Love it! Everything in one place & Easy to organize and track client notes and cases. **Rating:** 5.0/5.0 stars **Reviewed by:** Ninna S. | Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** Easy to use and stay connected! Organized! I can see what has been done on a case when it is handed to me by others at my law firm. **What do you dislike about AbacusLaw by CARET?** Calendar is a bit weird. Does not always sync with Microsoft outlook very well. Also, every time I login to the app there are a bunch of pop-ups I have to click out of. **Recommendations to others considering AbacusLaw by CARET:** Use it! You won't find anything better at the price they offer. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Easier to organize client files and track case status. ### 41. David **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2020 **What do you like best about AbacusLaw by CARET?** It has all of the functions I can possibly need for case management **What do you dislike about AbacusLaw by CARET?** If I want to return to a month/date say 4 years prior, I have to scroll backwards. I wish there was a way to jump to a year/month to see what was happening for the specific month. **Recommendations to others considering AbacusLaw by CARET:** Make sure your data is accurate, make sure your staff watches tutorial programs **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I am able to determine the status of a particular case easily ### 42. Great program very easy to use great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about AbacusLaw by CARET?** Everything is very easy to access and it is fast **What do you dislike about AbacusLaw by CARET?** That we can not have more than 2 programs running at a time **Recommendations to others considering AbacusLaw by CARET:** They should get it easy to access customer service listens and helps with any problems you have until they find a solution **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We can access our family court and immigration forms ### 43. Easy Program/Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2020 **What do you like best about AbacusLaw by CARET?** I like how easy the program is to use and the great support we get from customer service **What do you dislike about AbacusLaw by CARET?** I do not see any downsides to using Abacus Law **What problems is AbacusLaw by CARET solving and how is that benefiting you?** There are no problems that I have encountered. ### 44. Ease of use and user friendly - love AbacusLaw **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about AbacusLaw by CARET?** Abacus Law is user friendly and easy!!!! **What do you dislike about AbacusLaw by CARET?** Searching method has changed in names, etc. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We utilize Abacus Law for all conflict checks and maintaining the turnover of contacts of the companies with which we deal ### 45. Abacus is Dependable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about AbacusLaw by CARET?** Abacus is great for case management and calendaring. I've used it for 22 years and haven't found anything better. **What do you dislike about AbacusLaw by CARET?** The monthly subscription cost seems a little steep. And the program to create my own reports is a little complex but works once you get the hang of it. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I have all of the case and client information at my fingertips and spend little time searching for files. I probably could have used more features, but just don't have the caseload for them. ### 46. Great! Easy to use and view, great for multiple offices. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about AbacusLaw by CARET?** It is very easy to use. I like that it is not a complicated system and that I was able to learn quickly since I am a new user. It is great for places that have multiple offices. Everything is organized very well, and I like that I am able to view things easily, and search for anything that I may need without a hassle. **What do you dislike about AbacusLaw by CARET?** I can't seem to find anything that I do not like about it. I am new to the system and it has been a easy process so far learning everything, any problems that have come up for me are just due to the fact that I have not learned how to do those things. Besides that, it has been very simple and an easy process. **Recommendations to others considering AbacusLaw by CARET:** I recommend others to use Abacus Law because of how easy it is to use. It makes training new employees easy and a great tool for having a calendar that is easy to view. This is great for multiple offices and is a great tool to keep everyone organized. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** no problems so far, but i will be sure to let Abacus know with any issues that come up. Any problems that I have come across so far, are just issues due to the fact that I have not learned how to do those things. ### 47. Abacus Law is very user friendly with good customer care and service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2020 **What do you like best about AbacusLaw by CARET?** The ease of use. There are many reports that I can use to track outstanding balances, hours, etc. **What do you dislike about AbacusLaw by CARET?** On occasion I get logged out of the system and have to restart my computer before being able to restart the program. **Recommendations to others considering AbacusLaw by CARET:** Abacus is easy to use. It helps me keep my filing and billing organized. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Abacus is used is our file/client database. ### 48. AbacusLaw **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **What do you like best about AbacusLaw by CARET?** After using AbacusLaw for about 4-years, I am extremely happy with knowing the exact number of cases we have in our fast-passed law office. **What do you dislike about AbacusLaw by CARET?** It is time consuming to set everything up. **Recommendations to others considering AbacusLaw by CARET:** If you are looking for a product for Prosecuting law, try to use the specific format. When we received AbacusLaw, Prosecution system did not exist. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I am extremely organized, especially since I am the only employee in our office, ### 49. Abacus is the HUB of almost everything we do in our practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2020 **What do you like best about AbacusLaw by CARET?** We have used Abacus Law since 2012, and it serves as the HUB to many facets of our firm's practice. We chose Abacus over other case management software, because Abacus allowed us to customize it specifically to meet the specific needs of our legal practice. We have customized our calendar, created screens specific to the types of cases we handle, created reports, queries rules, forms, pdf forms, quick forms, and as our firm grows, we continue to customize Abacus. Abacus has made our employees more productive, and there is less chance for error when you utilize the features that are a part of Abacus. Abacus has allowed the attorneys and other support staff to stay informed of the status of the case and work being performed. **What do you dislike about AbacusLaw by CARET?** We do not use Abacus Cloud. We have an in-house dedicated server for Abacus. Every morning we clear out the law temp file and manually run a backup. Then we reindex and do another backup. While this is being performed, no one can be logged in to Abacus, Message Slips, or Outlook, which causes a lot of downtimes. It would save us a lot of time if this process could be automated to run overnight. Automating updates would also be helpful. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Abacus links communications between the clients, attorneys and support staff. This allows everyone to know the status of any case at any given time. Abacus has also been beneficial when used as a marketing tool. ### 50. AbacusLaw works well. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about AbacusLaw by CARET?** Relatively easy to use. Good billing interface with AbacusAccounting. **What do you dislike about AbacusLaw by CARET?** AbacusAccounting is very hard to use. Way too many steps for what is simple in other programs such as QuickBooks. **Recommendations to others considering AbacusLaw by CARET:** In concept, the AbacusLaw/AbacusAccounting program would be very good. If you are a larger operation with in-house accounting or the wherewithal to outsource the finance function, I suspect it would work very well, since it is fully integrated (document generation, storage, timekeeping and billing). In practice, for a small firm (2 attorneys and one staffer), none of whom is trained in accounting or bookkeeping, it doesn't work well. Way too complex and unwieldy. AbacusAccounting is very difficult for a non-CPA or bookkeeper to use. We have not implemented the document creation feature because we don't have the time to do it ourselves, and cost for Abacus to do it is outside our budget. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Docs easy to retrieve. Client matter database good. ## AbacusLaw by CARET Discussions - [How do you use AbacusLaw where transactions involve multiple currencies.](https://www.g2.com/discussions/26137-how-do-you-use-abacuslaw-where-transactions-involve-multiple-currencies) - 1 comment, 1 upvote - [View AbacusLaw by CARET pricing details and edition comparison](https://www.g2.com/products/abacuslaw-by-caret/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+06%3A39%3A48+-0500&secure%5Bsession_id%5D=58e86da7-e6a6-48ea-89b4-5a018323e9a4&secure%5Btoken%5D=9838bd2bd089981b96849cc581096321265495ff961f7bb742156080526b515a&format=llm_user) ## AbacusLaw by CARET Features **Law** - State Law - Malpractice - ABA **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Report** - Case Type - Attorney - Case Involvement **Content Management** - Document Management - Calendar Integration - Workflow **Content Management** - Document Management - Calendar Integration - Workflow **Logistics** - Database - Search - Confidential **Time & Billing** - Time Tracking - Payments - Billing **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top AbacusLaw by CARET Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (989 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (379 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (348 reviews)