--- title: AbacusLaw by CARET Reviews meta\_title: 'AbacusLaw by CARET Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 114 reviews by the users' company size, role or industry to find out how AbacusLaw by CARET works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 114 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- # AbacusLaw by CARET Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by AbacusLaw by CARET but has limited features. Are you part of the AbacusLaw by CARET team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! AbacusLaw gives you all the tools you need to grow your firm - including case management, time, billing, and full G/L accounting operations. Automatically capture critical case and client details, prevent important deadlines from falling through the cracks, and gain complete visibility into your practice. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal. * * * Seller [CARET](https://www.g2.com/sellers/caret-891b58ed-205f-4e4e-a01f-a392a0b14764) Discussions [AbacusLaw by CARET Community](https://www.g2.com/products/abacuslaw-by-caret/discuss) Languages Supported English Solution Type All-in-One Overview by Sarah Gardiner Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 26 months [ View More Pricing Information ](https://www.g2.com/products/abacuslaw-by-caret/pricing) ## Top-Rated Alternatives [ ![Clio Manage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clio Manage") Clio Manage 4.6/5(997) ](https://www.g2.com/products/clio-clio-manage/reviews) [ ![Smokeball](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smokeball") Smokeball 4.7/5(385) ](https://www.g2.com/products/smokeball/reviews) [ ![8am MyCase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "8am MyCase") 8am MyCase 4.4/5(390) ](https://www.g2.com/products/8am-mycase/reviews) [ View All Alternatives ](https://www.g2.com/products/abacuslaw-by-caret/competitors/alternatives) ## User Insights Average based on 114 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 9/29/2020 "Not very user-friendly" 0.5/5 What do you like best about AbacusLaw by CARET? Honestly, it's very hard to say that there's any feature I liked best about AbacusLaw. If I had to choose something, I guess it would be the logo. It's a pretty solid design. Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? Besides the logo, I disliked everything about AbacusLaw. It is clunky beyond belief, it doesn't sync with my phone (so no remote access), it would freeze the rest of my computer on at least a weekly basis, etc... There is literally no redeeming feature I can think of. PS: below the survey/review asks for a screenshot to prove I'm an AbacusLaw user. To take the screenshot, I wanted to close my calendar to protect client data. When I went to close the calendar, Abacus froze and I needed to open my Task Manager to manually close the program. This level of technology wouldn't be suitable if it were 1990, let alone 2020. I'm currently trying to restart Abacus, but I've now waited over a minute and it's still thinking of opening up. Still waiting... Bingo! 2 minutes to open the program! Oops, it froze after I entered my login credentials. Total failure. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? I have never solved a problem with AbacusLaw. AbacusLaw has created many problems, though, such as locking up and freezing my computer. There are no benefits to this software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 9/23/2020 "It's all there." 4.5/5 What do you like best about AbacusLaw by CARET? I love being able to search all notes using to find previous cases where something was filed that I can use as a template for a document in a current case. You don't have to try and remember the last time you did something similar. Being able to do a Quick Query in an event is also very useful for similar reasons. I also really like being able to browse for a case or a name without having to type the full case style or name. Instead of having to fully type a long name, using the first 2 or three letters of the first and last names will find it for you. Being able to search by case number is useful too. I use the form letter generation everyday and it really cuts down on time spent keeping clients informed. Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? I use keyboard shortcuts all the time. I really dislike having to use the mouse to have the right-click menu to come up for an event. Also, and this is a pet peeve of mine, the dates in a form letter generated from an event will refer back to the first date that event occurred and not the most recent. We regularly have the same type of event occur multiple times over the pendency of a Chapter 13 bankruptcy, and when we generate a form letter from the second or third or fourth time an event is on the calendar, the letter will have the date for the first time the event occurred, which is wrong, and if you don't catch it, the client is misinformed. Letter generation really needs to refer to the most recent date the event appears on the calendar. Review collected by and hosted on G2.com. Recommendations to others considering AbacusLaw by CARET: It's all there where and when you need it. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? The Rules are very useful for setting up deadlines and reminders related to a particular event. Enter one event from a Rule, and boom, there everything is. As long as you use the right Rule, you have all the correct dates on the calendar so you don't miss something. This is really important in bankruptcies where clients' vehicles and homes are at risk if you miss something. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Susan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan M.") SM Susan M. Executive Legal Secretary Small-Business (50 or fewer emp.) 9/23/2020 "Abacus Law" 5/5 What do you like best about AbacusLaw by CARET? The most helpful item in Abacus is the calendar. I am responsible for keeping my bosses appointments, meeting dates and time off for all of us. I would be lost without this and there would be no organization of the everyday events if I did not have this feature. Also, Abacus is very user friendly I can store all of the necessary information that we have in our paper files. Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? I have not found any issues with Abacus. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? Using the calendar, I have solved the problem of the everyday events in our office with regards to my boss and any time off for myself, our Paralegal and the two Assistant Counsels. We can pretty much keep track of who is where and what is going on daily and in the future. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") AL Verified User in Legal Services Small-Business (50 or fewer emp.) 10/12/2020 "A well organized and efficient scheduling tool" 4/5 What do you like best about AbacusLaw by CARET? The program is thorough, allowing you to organize events by name, matter, subject, who it applies to, and other important details Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? The app is not entirely user-friendly or customizable. One of our partners needs a larger font because of visual impairment and it took a lot of work just to figure out how to make the font on the reports larger. Review collected by and hosted on G2.com. Recommendations to others considering AbacusLaw by CARET: Make sure your computer has a shared network with the rest of the computers in the office so that you and every person in your office has access to the calendar and the scheduled events. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? We are able to keep the entire office on the same page with Abacus, and it's vitally important to the way we function Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RR Robbi R. Small-Business (50 or fewer emp.) 8/10/2020 "Growing with Abacus for 12 years and counting!" 5/5 What do you like best about AbacusLaw by CARET? Abacus offers a package of software that integrates all of my needs into one system. For example, I don't use one type of software for accounting, another for billing, another for conflict check, another for forms, etc. It is ALL in one place...Abacus, which means single entry, time savings and better accuracy. Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? The cost has gone up as the software has evolved, but I understand and believe it is still a very good value. Review collected by and hosted on G2.com. Recommendations to others considering AbacusLaw by CARET: Ideally, get Abacus going from the start and learn all of its functions to maximize benefit. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? I am a true solo with no staff, so Abacus lets me be very efficient with my time for the administrative tasks and otherwise. It is an essential tool for my model, but would have the same, or potentially even more, value with multiple users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 12/3/2020 "Law office" 5/5 What do you like best about AbacusLaw by CARET? All of the Options it has and it is time saving Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? There isn't much We dislike, If there is ever a problem you can call and get assistance Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? There is a feature to add all your clients information you can send client letters straight from amicus The calendar is super convienent You can send interoffice messages Billing each client and doing a mass billing at the beginning of each month is super convenient Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andy N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy N.") AN Andy N. Information Systems Specialist Small-Business (50 or fewer emp.) 4/9/2020 "Abacus Law lets our legal staff track communications, billing, and share information appropriately." 5/5 What do you like best about AbacusLaw by CARET? The Matters system allows us to keep accurate information about each case. Assignment of matters and staff management is easy with Abacus Law. We have had tremendous staff turnover in the last three years. Abacus has helped us keep cases on track and resolve new assignments quickly. In terms of administration, the updates are relatively easy to administer. The support from the Abacus team has aided us through any challenges we cannot resolve on our own. We solve most issues with the application with in-house IT staff with the Abacus Knowledgebase. Abacus allows us to keep time and billing information to track the performance of attorneys as they work through a case. These features give us insight into how to improve attorneys and work on crucial staff retention. The other attractive feature of Abacus is the price/performance ratio. Given the features that we use so much, it is impossible to imagine a more affordable package for our staff. Our staff is the legal enforcement agency for the State of Montana, and we rely on this tool to be effective in prosecuting severe cases. Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? The Abacus Outlook Add-in is a blessing when it works, but we've had challenges getting 100% performance. The Outlook add-in struggle is not entirely an Abacus issue. Microsoft disables the add-in because of slow starting. The online knowledge base at Abacus is fast, simple to use, and nearly always provides enough guidance to resolve the issues. With that said, however, there have been challenges extreme enough to need support from Abacus. Recent changes we have seen at Abacus have made the support much more tech-savvy and more comfortable to access. Still, there's room for improvement in communication and ease of access to the technical support staff at Abacus Law. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? Abacus allows us to transition cases from investigation through legal procedures. If a change in staffing occurs, we can manage the case and staff assignments easily. We benefit by having a system easy to navigate by our legal assistants as well as our most competent attorneys. Abacus saves us time by providing easy to use forms, fast reports, and support that keeps the application running. Despite the time we have had Abacus in our office, we have not fully utilized all of the app's potential. We have been able to develop more efficient communication, sharing of information for cases, and improve our management of the procedures. Future benefits Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LP Leroy L. P. First Assistant D.A. Small-Business (50 or fewer emp.) 4/7/2020 "AbacusLaw Review" 5/5 What do you like best about AbacusLaw by CARET? AbacusLaw is customizable and as user-friendly an app can get. Not only does it do data management but more importantly data manipulation. Allows a law office to centralize incoming information and documents, etc. into a robust platform that creates pleadings and forms that are a must in the profession. Better question to ask is What can't it do? Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? Already a feature-rich platform...maybe a better email conduit? texting (SMS) feature to contact clients, etc. A global link setting to attach email to multiple matters, names, etc. Review collected by and hosted on G2.com. Recommendations to others considering AbacusLaw by CARET: For the Legal Profession, AbacusLaw is the real deal. It is adaptable and feature-rich that is more than suited for the profession. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? I am a practicing prosecutor for 24 years and implemented Abacus across two (2) counties of our jurisdiction which we access using remote connections. Virtually has united our jurisdictions separate databases into one. Made templates/forms uniform across our jurisdiction and reduced potential "typos" dramatically. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jeff L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff L.") JL Jeff L. Principal Small-Business (50 or fewer emp.) 4/7/2020 "A comprehensive system to manage our business" 5/5 What do you like best about AbacusLaw by CARET? We needed a system to have better visibility into our entire work flow and with Abacus Law, we can not only manage the case-by-case activity, but we can see our entire work load and manage that much better than with spreadsheets and calendar events, which is how we were doing it before. Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? It is not a dislike, but we use the system a bit differently than a traditional law firm, we manage 1031 real estate exchanges, so we were pleasantly surprised to find out that Abacus Law had templates for our specific business type and that we can customize them further. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? Vision - we had no visibility into our entire business, and with AbacusLaw, we can now see everything we need to know, documents, deadlines (very important in the 1031 business), reporting, customers, vendor partners. We have actual workflow ability, where before everything was manual. Also, our entire team has one place to look for everything, before it was folders and files or sending documents and versions back and forth via email, very cumbersome and not an efficient or effective way to run our business, so AbacusLaw has brought vision, efficiency and effectiveness to our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 9/2/2020 "Made the switch from ProLaw after security breach" 5/5 What do you like best about AbacusLaw by CARET? Abacus Private Cloud integrates with Outlook and has all of the features that we used before with our other system (ProLaw). We don't actually use all of the current features as we use Quickbooks have our accounting software (accountant is more familiar with that and it keeps in place an already existing system). You can access the data ANYWHERE. When COVID hit and we transitioned to work from home, there was no change to our office. You access all of your network files, billing system, docket system through the cloud. Very easy to use. All of your data is backed up to the cloud (through mirrored backups). No more time spent waiting for your IT person to fix an issue. No more worrying if your backup software is correctly working. No more issues worrying about viruses affecting your systems. If there is ever an issue you encounter (such as you can't figure out how to unbill a matter to make a client adjustment) you can contact customer service and support and have your problem fixed expeditiously. I think over the past 4 years or so of use we have had a total of 60 minutes of downtown (maybe). I can not say the same when we had a standalone Exchange server running ProLaw - so many issues arose and problems. While you pay to have the data in the cloud through a monthly service, when we added up the time we spent on IT and paying for the ProLaw updates, Abacus Private Cloud was a cheaper solution. Now that we have been using it for several years we like it as a better solution than ProLaw. Review collected by and hosted on G2.com. What do you dislike about AbacusLaw by CARET? Honestly, there is not much to dislike. It satisfies all of the issues and concerns we had in moving systems. They made the transition easy for us several years ago. We are happy to have made the switch and aren't look back. It's been great to know that when other firms were trying to find a solution when COVID occurred, that there was literally no change for us. Most of the attorneys have the remote desktop link to connect to Abacus Private Cloud on their home computers so nothing was needed other than telephone transferring. Review collected by and hosted on G2.com. Recommendations to others considering AbacusLaw by CARET: Compare your IT costs for running your own system versus switching to AbacusLaw Private Cloud. Consider backups, security, docketing and billing system, IT fees, etc. and you'll likely discover that you too should make the switch. When COVID hit and we transitioned to work from home, there was no change to our office. You access all of your network files, billing system, docket system through the cloud. It is very easy to use. All of your data is backed up to the cloud (through mirrored backups). No more time spent waiting for your IT person to fix an issue. No more worrying if your backup software is correctly working. No more issues worrying about viruses affecting your systems. If there is ever an issue you encounter (such as you can't figure out how to unbill a matter to make a client adjustment) you can contact customer service and support and have your problem fixed expeditiously. I think over the past 4 years or so of use we have had a total of 60 minutes of downtown (maybe). I can not say the same when we had a standalone Exchange server running ProLaw - so many issues arose and problems. Now that we have been using it for several years we like it as a better solution than ProLaw. Review collected by and hosted on G2.com. What problems is AbacusLaw by CARET solving and how is that benefiting you? We originally made the switch because of the CryptoWall virus hit our server. One of our employees downloaded the virus which then affected the entire server. The backup software that we had failed and we ended up losing about 9 months worth of data. We were able to recapture some of that data by reviewing our exchange server for mail that was sent, but everything else was lost and we were down for almost a month as a new server was built, data restored, etc. That was a scary time and our vulnerabilities were shown. We made the switch and all of our concerns are addressed (backups to everything that are checked and redundant, secure environment, if we need to restore it takes a very short time to restore (we've never had to do that though in this environment), files/data/docket/calendar/billing all in one location, and so on). This allowed us to save money and time and reduce stress. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about AbacusLaw by CARET? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AbacusLaw by CARET ](https://www.g2.com/products/abacuslaw-by-caret/discussions/new) JN Jomo Nyaribo • Last activity over 6 years ago How do you use AbacusLaw where transactions involve multiple currencies. 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/26137-how-do-you-use-abacuslaw-where-transactions-involve-multiple-currencies) GU Guest User What do you recommend for law firms considering AbacusLaw for practice management? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-do-you-recommend-for-law-firms-considering-abacuslaw-for-practice-management) [ View all Discussions ](https://www.g2.com/products/abacuslaw-by-caret/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 26 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/abacuslaw-by-caret/pricing) AbacusLaw by CARET Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27c2b2085719eaa619fd5ae00d28f144/clio-clio-manage.jpg "Product Avatar Image") Clio Manage 4.6/5(997) [ Compare Now ](https://www.g2.com/compare/abacuslaw-by-caret-vs-clio-clio-manage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1e9154e13e16cf6240d1cfc546a5fa12/smokeball.png "Product Avatar Image") Smokeball 4.7/5(385) [ Compare Now ](https://www.g2.com/compare/abacuslaw-by-caret-vs-smokeball) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f33e43412dd174fd0cea9251cc7b0ffe/caret-amicus-attorney-by-caret.jpg "Product Avatar Image") Amicus Attorney by CARET 3.8/5(167) [ Compare Now ](https://www.g2.com/compare/abacuslaw-by-caret-vs-caret-amicus-attorney-by-caret) ##### ##### AbacusLaw by CARET Features Logistics Search Confidential Platform Basics Reporting Activity Dashboard Cloud Content Management Document Management Calendar Integration Workflow [ View More Features ](https://www.g2.com/products/abacuslaw-by-caret/features) ##### Categories on G2 [Legal Case Management](https://www.g2.com/categories/legal-case-management)[Legal Practice Management](https://www.g2.com/categories/legal-practice-management)[Legal Billing](https://www.g2.com/categories/legal-billing-software) [Legal Case Management](https://www.g2.com/categories/legal-case-management)[Legal Practice Management](https://www.g2.com/categories/legal-practice-management)[Legal Billing](https://www.g2.com/categories/legal-billing-software)[Conflict Check](https://www.g2.com/categories/conflict-check) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What .NET IDE platforms remain reliable and stable during peak development periods and high-demand usage?](https://www.g2.com/discussions/what-net-ide-platforms-remain-reliable-and-stable-during-peak-development-periods-and-high-demand-usage)[Which native advertising platforms work well for a publisher that wants to monetize content without making the experience feel intrusive for readers?](https://www.g2.com/discussions/which-native-advertising-platforms-work-well-for-a-publisher-that-wants-to-monetize-content-without-making-the-experience-feel-intrusive-for-readers)[Which sales training platforms work well for a mid-size team that needs practical methodology training without paying for an enterprise platform built for a 500-rep org?](https://www.g2.com/discussions/which-sales-training-platforms-work-well-for-a-mid-size-team-that-needs-practical-methodology-training-without-paying-for-an-enterprise-platform-built-for-a-500-rep-org%20) [Which password manager has the best reviews](https://www.g2.com/discussions/which-password-manager-has-the-best-reviews)[What purchasing platforms connect with existing ERP, finance and inventory systems without needing custom development work?](https://www.g2.com/discussions/what-purchasing-platforms-connect-with-existing-erp-finance-and-inventory-systems-without-needing-custom-development-work)[Top big data integration tools for hybrid environments](https://www.g2.com/discussions/what-are-the-top-big-data-integration-tools-for-hybrid-environments) [Show MoreShow Less](javascript:void(0);)