--- title: VidCruiter Reviews meta_title: 'VidCruiter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 246 reviews by the users' company size, role or industry to find out how VidCruiter works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 246 scale: '5' date_modified: '2026-07-19' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # VidCruiter Reviews **Vendor:** VidCruiter **Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing) **Average Rating:** 4.8/5.0 **Total Reviews:** 246 ## About VidCruiter VidInterviewing by VidCruiter is the world’s most advanced video interviewing platform. Our system offers pre-recorded and live video interviewing that can be customized to meet any recruitment scenario and has helped companies of all sizes find better quality applicants in a faster and more cost-effective way. ## VidCruiter Pros & Cons **What users like:** - Users find VidCruiter's **candidate management efficiency** excellent, streamlining processes and enhancing collaboration with their supportive team. (14 reviews) - Users appreciate the **ease of use** of VidCruiter, enhancing efficiency in managing the hiring process seamlessly. (13 reviews) - Users value the **time-saving capabilities** of VidCruiter, streamlining bulk hiring and enhancing recruitment efficiency. (12 reviews) - Users praise VidCruiter for their **exceptional customer support** , noting quick responses and strong team relationships. (11 reviews) - Users find VidCruiter's **exceptional customer service** invaluable, fostering productive relationships and facilitating smooth recruitment processes. (10 reviews) - Efficiency (9 reviews) - Team Professionalism (8 reviews) - Users appreciate the **effortless interview management** of VidCruiter, facilitating smooth candidate screening and efficient collaboration. (7 reviews) - Users value the **time-saving capabilities** of VidCruiter, enhancing efficiency in the recruitment process significantly. (7 reviews) - Hiring Efficiency (6 reviews) **What users dislike:** - Users find the **complexity of features** in VidCruiter challenging, requiring additional guidance for effective use. (5 reviews) - Users note the **lack of human interaction** in the interview process, particularly with pre-recorded formats affecting candidate engagement. (5 reviews) - Users find it **difficult to master** VidCruiter's commands, needing guides to complete processes and noting its technicality. (4 reviews) - Users note that VidCruiter can be **slow and unintuitive** , hindering the interview management experience. (4 reviews) - Users find the **learning curve steep** with VidCruiter, as features can be slow and unintuitive for beginners. (4 reviews) - Users find **limited customization** options frustrating, especially for branding emails and managing templates efficiently. (4 reviews) - Limited Features (4 reviews) - Not Intuitive (4 reviews) - Technical Issues (4 reviews) - Interview Issues (3 reviews) ## VidCruiter Reviews ### 1. Wonderful experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Janina S. | HR ADMIN, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about VidCruiter?** I like how we have a team we can turn to in helping us with any issues we are having; communication is essential for our company with any problems we are having with vidcruiter. **What do you dislike about VidCruiter?** There is nothing I really dislike- besides not being able to download completed references as a PDF instead of an Excel Documents. **Recommendations to others considering VidCruiter:** I would highly recommend using VidCruiter- they are a wonderful company to work with and have satisfied our specific needs for getting references from candidates. **What problems is VidCruiter solving and how is that benefiting you?** Its much easier for our candidates to use than our previous reference platform. ### 2. Talent Acquisition Leader **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about VidCruiter?** The Vidcruiter online skill testing and pre-recorded interviews solution are easy to implement. The Vidcruiter Client support team is dedicated and highly responsive towards our candidates and staff. Very satisfied with the product, we have achieved significant time savings in staffing processes. Highly recommend VidCruiter. **What do you dislike about VidCruiter?** The reporting features are a work in progress. I am looking forward to full dashboards and HR analytics. **What problems is VidCruiter solving and how is that benefiting you?** We can maintain an active talent base to rapidly staff positions when clients have jobs to staff. We can administer skill testing during the covid lockdown. We can rapidly conduct pre-recorded interviews within a week, as management scheduling conflicts no longer delay the process. We have been able reduce administrative burden and speed selection processes. ### 3. The recruiter method to meet 2021 expectations! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2021 **What do you like best about VidCruiter?** How you can customize anything and everything! All aspects from beginning to end can be completed right in Vidcruiter making it ideal for both recruiters and applicants. To stay competitive in the market candidates want to see innovative, user-friendly tools and Vidcruiter meets those expectations. It is great to be able to set up all your applicant steps, recruiter steps and communicate directly with candidates all using the same tool. Vidcruiter has an amazing client-service team who are available within seconds to help answer your questions and questions from applicants. The team ensures your advertisements are well set-up before launching to have a successful outcome. **What do you dislike about VidCruiter?** The translation has been improved which is great but would like to see a simpler version that is easier for formatting. Overall the platform takes getting used to since you really have to build everything from the start. It can be overwhelming at first but the more you use it, the easier it becomes and the less questions you have. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter keeps all the data in the system so it has solved any issues we previously had with paper-copy documents since it is all digitally saved (including interview recordings, ratings, exams, etc.). ### 4. VidCruiter is an awesome platform to use in recruiting. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about VidCruiter?** I like the ability to do virtual interviews! **What do you dislike about VidCruiter?** There is not a way send a reminder to managers to add availibilty to their calender. **What problems is VidCruiter solving and how is that benefiting you?** Helps learn much more about applicants for our call center jobs. ### 5. Great platform with incredible customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about VidCruiter?** VidCruiter is a very well-thought-out platform I enjoyed using for a large public service recruitment process. The Applicant Tracking System is fantastic and intuitive to use. We have a unique recruitment process and the system was very customizable to our specific needs. The VidCruiter customer support is unparalleled. They provide exceptional support and quickly and reliably solve any problems that come up and were very helpful in finding solutions to the challenges posed by the unique nature of our process. **What do you dislike about VidCruiter?** Not much to dislike with VidCruiter. I look forward to further adoption of the software by my department so I can make the most of other tools and features. One thing I would like to see in the future is adding a filter logic or options for exclusions for tags when using the advance search **What problems is VidCruiter solving and how is that benefiting you?** The benefits to our team have been numerous: We're saving tons of time using these tools that we can dedicate to other aspects of our work; We've improved the application experience for clients; We've been able to eliminate some unconscious bias in our screening process. ### 6. Helping us a lot! **Rating:** 5.0/5.0 stars **Reviewed by:** Carmund W. | Associate Director, Undergraduate Program & Director of Diversity Initiatives **Reviewed Date:** April 27, 2021 ### 7. Great Implementation and Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric M. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2021 **What do you like best about VidCruiter?** The implementation of VidCruiter could not have been easier! Our team explained all of the features thoroughly and helped us with our thought exercises of how to best implement the solution for our needs. **What do you dislike about VidCruiter?** There is no synchronization with our ATS, which is not a dealbreaker. It just makes us think harder about how to make both systems work together. **What problems is VidCruiter solving and how is that benefiting you?** We are saving time by screening candidates with one-way interviews. We are not wasting time on candidates that "look good on paper." We are also improving our access to diverse candidates. ### 8. VidCruiter is very user friendly and works perfectly for the jobs we recruit for. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about VidCruiter?** It's simple! It's super easy to use the applicant steps and recruiter steps. It's very automated so you don't have to check into your postings that often. It's very customizable as well - it works very well for our call taker position as there are many steps. VidCruiter Support is also the best - super kind and quick reponses. **What do you dislike about VidCruiter?** I wish there was an easier way to upload interview decks. It's very time consuming to add one field at at time. I wish you could enter your questions and the rating field so that it would auto-generate the interview deck. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter is perfect for recruiting and onboarding our employees. ### 9. A wonderful and easy to use product! **Rating:** 4.5/5.0 stars **Reviewed by:** Rohana H. | Policy Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about VidCruiter?** The product is easy to use and having access to a VidCruiter professional for assistance made the experience even better. **What do you dislike about VidCruiter?** Because of the complex nature of our program, we were unable to use the video interviewing tool. **Recommendations to others considering VidCruiter:** VidCruiter is a great product and easy to use once you have gotten over the initial (slight) learning curve. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter made the screening of over 1000 applications simpler and quicker than the system we were using in the past. ### 10. Very user friendly and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2021 **What do you like best about VidCruiter?** The web app is very user-friendly, and often very intuitive. We have been using it non-stop since acquiring Vidcruiter. If you do run into a snag, the support team is always there to help you. The online support staff response time is quick, and they will spend the time it takes to help resolve your issue or answer your question, and always with a positive attitude. Highly recommend! **What do you dislike about VidCruiter?** I haven't come across any dislikes so far, and I have been using it for many months. **What problems is VidCruiter solving and how is that benefiting you?** We are not necessarily solving problems, but more simplifying things for our clients and for ourselves. We (HR) can include all the information we require and extract data reports (yes, there is an option for that!) . Vidcruiter has simplified our work, and has been so easy to use. ### 11. Works very well for what I need it for! **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew G. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about VidCruiter?** Integration across many avenues and workflows make it very easy to take manual work out of the picture. A pretty solid support group to assist with questions and concerns. Interview customization is very helpful and easy. **What do you dislike about VidCruiter?** The pay per video is pretty rough. I would prefer especially for bigger volumes to be able to pay for an unlimited service. **What problems is VidCruiter solving and how is that benefiting you?** I think VidCruiter could include potential built-in tips and tricks especially for younger interviewees such as students and young adults. EG if below age 20, provide extra recording chances. ### 12. Great Candidate Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about VidCruiter?** I appreciate the seamlessness of the candidate experience on VidCruiter. It integrated well with our career page and is very intuitive for candidates to follow. The simplicity of the application process also allows users to review and sort candidate applications with ease. **What do you dislike about VidCruiter?** The user interface when setting up positions, interview guides, etc. is not the most intuitive and takes some time to learn. **What problems is VidCruiter solving and how is that benefiting you?** We no longer need to house our applications in different folders, platforms, etc. Not only do we have all of our recruitment-related documents housed in VidCruiter, but we now have the functionality to conduct video screening, which eliminates one timely step from our recruitment process. ### 13. VidCruiter is a LIFESAVER! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura E. | Recruitment Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2021 **What do you like best about VidCruiter?** Vidcruiter makes creating unique interview links for our team and candidates a breeze! The support staff is top notch and responds very quickly. **What do you dislike about VidCruiter?** I would like to be able to change my background while in an interview room. **What problems is VidCruiter solving and how is that benefiting you?** We are creating unique links easily and are able to share profile links to someone outside of our users for their review! ### 14. Canadian Coast Guard College- Officer Training Program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2018 **What do you like best about VidCruiter?** Working together with the Vidcruiter team to create and customize a system that fit our needs has been detrimental to refining our selection process and making it function as efficiently as possible. We have used most of the functions that Vidcruiter provides and have had much success. The automatic features that the platform offers have made the logistics of our process so much more manageable, and we can direct our resources elsewhere while still getting the job done. The availability, expertise, and professionalism of the client success support team have also been a tremendous factor in our success with this software. **What do you dislike about VidCruiter?** For our highly extensive and customized purposes, there isn't much to dislike about the program. VidCruiter continuously surprises us with its efforts to listen to its client's needs and develop new functions that become beneficial for all who use this platform. **Recommendations to others considering VidCruiter:** The team is extraordinary, and they have gone above and beyond to make adjustments and customize Vidcruiter to meet our needs and ease of use. Their support and customer services are beyond measure. The program is efficient and very easy to use. Plus, you have all the information you need right at your fingertips. **What problems is VidCruiter solving and how is that benefiting you?** Multi-use and accessible as we have many employees who travel or are located regionally, cost-efficient, paperless and a shareable online data bank that we can provide to our HR department, it's a great information tracking system, access to reports and statistics, ease of correspondence and client information. It takes the guess work out of the process by providing a rating for the candidate throughout the steps. It is an equivalent to a one stop shop for our purposes as we have one system for most functions and one contact for support. Well worth it! **Official Response:** > Thank you for sharing your great review! We’re glad you’ve found value in our software, and are using it efficiently! VidCruiter is always striving to create the most customizable system possible- we’re happy to hear this has worked well for your organization! ### 15. Simple, Efficient, Covenient **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas L. | National Manager - Education, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about VidCruiter?** We can automatise everything and provide our clients with candidate's digital interviews & reference checks, all in one email **What do you dislike about VidCruiter?** There is a limit of 10 recordings per answer, and sometimes candidates need more **Recommendations to others considering VidCruiter:** Convenient tool, easy to use. Friendly support team. **What problems is VidCruiter solving and how is that benefiting you?** We can save time (candidates interviewing & reference checks) that we are happily investing somewhere else ### 16. Great platform for recruitment! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about VidCruiter?** 1. Exceptional Customer Support 2. Easy-to-use platform 3. Customizable to cater to each position 4. Automation options to reduce HR tasks 5. Levels of administration to manage the team **What do you dislike about VidCruiter?** None - Every user within our organization is happy with the VidCruiter **Recommendations to others considering VidCruiter:** I can’t speak for large size organizations, but small/medium size organizations will be pleased with what they offer. **What problems is VidCruiter solving and how is that benefiting you?** It is easier to manage and track candidates' applications and improves their experience as it can be more personalized. Also, reduce HR tasks as we can screen candidates with filtering and other vital functions. ### 17. Taking the scheduling off a recruiter's hands and giving us more time to recruit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about VidCruiter?** I like that my responsibility is more oversight. The candidate and the hiring manager must be responsible for entering their information and availability. It takes the back and forth away from scheduling which in turn, saves so much time. **What do you dislike about VidCruiter?** I honestly cannot think of any. the customer service is fantastic and this platform has helped me so much! **What problems is VidCruiter solving and how is that benefiting you?** the time-consuming responsibility of scheduling interviews as a recruiter. it has allowed me to have much more freedom to take care of the core responsibilities of my role and not so much admin work. ### 18. Exceptional Customer Service and Product Experts **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn A. | Talent & Culture Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about VidCruiter?** I can not say enough about the colleagues at VidCruiter they are the true meaning of what great customer service is. They are always quick to answer your questions and provide suggestions to you on how to improve the applicants experience. Remi and James are great ambassadors for your brand. **What do you dislike about VidCruiter?** I like everything about this product. It is a learning curve at first but Remi and James have been there every step of the way with us to ensure our needs are met. **Recommendations to others considering VidCruiter:** It is a great product, I highly recommend it for any company that does high volume recruiting **What problems is VidCruiter solving and how is that benefiting you?** The main reason we decided to use VidCruiter was to speed up our hiring time. This system allows the applicants to answer our interview questions when it is convenient for them and not have to try and organize an interview around our schedule. With everything now online it has dramatically decreased the time we have to spend on each applicant to ensure they complete all steps of the application process ### 19. Easy to use solution for interviewing **Rating:** 5.0/5.0 stars **Reviewed by:** Steven C. | Interim Assistant Director, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2021 **What do you like best about VidCruiter?** The Vidcruiter team made it very easy to set up our interview process. They taught us the important pieces we needed to know and they took care of the rest. The intuitive interface for reviewing and grading candidates was also super simple and required little to no training for the folks who had to review the candidates but were not part of the Vidcruiter set up process. **What do you dislike about VidCruiter?** You do not get to interact with the candidate so you lose a bit of the interpersonal connection with a virtual process. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter allowed us to conduct a completely virtual interview process for a large number of candidates over a week. This saved us a lot of time, energy, and money over scheduling and coordinating the live in person interview process for all of the candidates. Ultimately, we were able to complete the interview process in 1/3 the time it usually takes. ### 20. VidCruiter!! best recruiting platform in its class! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonnoy M. | Human Resource Recruiting Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about VidCruiter?** It easily allows access to the most relevant information for candidates. **What do you dislike about VidCruiter?** I never really had a downside. It occasionally loads slowly, but that's just technology. **Recommendations to others considering VidCruiter:** Just ask a question if uncertain. Somebody will assist you as quickly and efficiently. **What problems is VidCruiter solving and how is that benefiting you?** It makes it easy to separate and locate potential or past candidates. It's an all-in-one recruiting platform. ### 21. A great addition to our recruitment process **Rating:** 4.5/5.0 stars **Reviewed by:** Nibette A. | Director, Recruitment Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2021 **What do you like best about VidCruiter?** We implemented VidCruiter this year to increase flexibility for our candidates and team. Our team enjoys being able to review interviews at the time that's most convenient for them rather than going back and forth with candidates to find a mutually agreeable time. Our implementation team has been highly responsive and helpful this year - we feel very supported by them. **What do you dislike about VidCruiter?** For our configuration, exporting scoring data from VidCruiter is somewhat clunky. We would probably use this feature more if it didn't require us to do so much formatting to prep the data for analysis. **What problems is VidCruiter solving and how is that benefiting you?** We are solving for decreased capacity on our team. Having recorded interviews means that any recruiter can review the video - it helps us to distribute candidates across the team so everyone can have a great experience. ### 22. PC-03 Streamed process with DND **Rating:** 5.0/5.0 stars **Reviewed by:** Angela B. | HR Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2021 **What do you like best about VidCruiter?** How knowledable the vidcruiter team was about the software application, their willingness to help, and how relevant it was to the work we do in staffing and especially in the context of staffing and the need to assess virtually. **What do you dislike about VidCruiter?** This was a learning curve for us, and also for the team in this unique type of streamed process. I wont say there was anything dislike. **What problems is VidCruiter solving and how is that benefiting you?** The benefits are how relevant it was to the work we do in staffing and especially in the context of staffing and the need to assess virtually. ### 23. An Easy Interview Process, from the Comfort of Home **Rating:** 4.5/5.0 stars **Reviewed by:** Kailee S. | Sales Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about VidCruiter?** That I was able to film the interview on my own time, I set time aside on the weekend to prepare for my interview and to record my replies which meant that the application process didn't impact the consulting work I was involved in during business hours, and I didn't feel rushed or distracted to balance my professional responsibilities with the interview during business hours. **What do you dislike about VidCruiter?** The timer was a bit nerve-wracking, and speaking to myself without any human interaction to feed off of, was odd initially. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter solved the problem of not being able to meet in person during the pandemic. It also offered more flexible scheduling to those applying. ### 24. Great software with incredible customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about VidCruiter?** The customer service from this team was incredible. Every time I had any kind of question I would get a response within 5-10 minutes. **What do you dislike about VidCruiter?** The software did take me quite a bit to learn. **What problems is VidCruiter solving and how is that benefiting you?** This program is a full service recruiting tool. Working in the public service we are required to consider every candidate who applies for a process. In addition much of our assessments are quite fullsome. this tool allowed us to more expeditiously assess candidates without comprimising the quality of an assessment. The average staffing process in the Public service is about 6 months, using this tool and the expert guidance of Remi Gaudet, our Vidcruiter implementation manager we were able to cut that down to just over 2 months. ### 25. Recruiting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2021 **What do you like best about VidCruiter?** Easy to use for the interview face to face interviews. The recording is very clear, and there are no interruptions. Easy for the applicant to share a screen when needed. **What do you dislike about VidCruiter?** There have been no issues with the vid cruiter. All systems are functioning as intended for the purpose of recruiting and completing face to face interviews, **What problems is VidCruiter solving and how is that benefiting you?** We are able to conduct the interview face to face. We can have the applicant share the screen if required to complete assessments that we must view. ### 26. Super fast / makes my job easeier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about VidCruiter?** The criminal checks come back fast, any questions are answered in chat/ usually no wait time but if there is its a short wait/ any questions are answered quickly.. super happy **What do you dislike about VidCruiter?** Absolutely nothing you all are amazing / **Recommendations to others considering VidCruiter:** So easy to use and the chat is amazing when you need help **What problems is VidCruiter solving and how is that benefiting you?** I honestly have no issues with it/ everyone is so helpful ### 27. Innovative interface and great support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about VidCruiter?** The Vidcruiter support team has been really helpful and quick to respond to our questions. We really enjoy using the platform for our processes. It has allowed flexibility for the applicant and hiring managers. **What do you dislike about VidCruiter?** Small limitations with certain tools but glad to see that the features and functionalities are updated frequently. Would like to see the translation section formatted in one area. **What problems is VidCruiter solving and how is that benefiting you?** Reduced time in assessment period especially proceses with high volume candidates. It has helped with candidates operating in different time zones and offered flexibility for interviews and written exams. ### 28. Excellent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about VidCruiter?** It sends candidates an email and text reminder and confirmation; it has dropped our no show rate by at least 12% in all markets **What do you dislike about VidCruiter?** I would like to be able to have more than one location pre city; we can only use one location pre city **What problems is VidCruiter solving and how is that benefiting you?** Dropped our no show interview rate ### 29. Excellent Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Manjit G. | HR and Payroll Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about VidCruiter?** We have used Vidrecruiter for the past year and are very happy with the service and Kyle's team. **What do you dislike about VidCruiter?** We have hiccups with setting up default emails but this was fixed in the end. **What problems is VidCruiter solving and how is that benefiting you?** Recruitment! Recruitment ! Recruitment!. We are getting candidates! ### 30. A new and more efficient way to filter, interview, and hire staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about VidCruiter?** The help desk for VidCruiter is top-notch. They are quick to answer your questions and concerns. Easy to post jobs. The video interview is a great way to filter qualified candidates. The platform is very flexible with regard to training and continuing education. **What do you dislike about VidCruiter?** To further improve VidCruiter, the company should link to other job sites, for example, LinkedIn. **What problems is VidCruiter solving and how is that benefiting you?** In our business, we are hiring a lot of contract workers. VidCruiter has made the process very easy because it can filter those who are not qualified via the qualifying questions. The video interview process gives the hiring manager an insight into the candidate without meeting in person. It streamlines the process of hiring staff. We have hired 15 candidates through VidCruiter, and we continue to hire for other territories. ### 31. An Elegant Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Associate Vice President, Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about VidCruiter?** VidCruiter allows me to seamlessly brand our video interviewing tool with internal marketing collateral and our ATS. **What do you dislike about VidCruiter?** Could you get by with Teams or Zoom? Sure. But once you see VidCruiter in action you'll realize how clunky those solutions are when interacting with candidates outside of your own company. **What problems is VidCruiter solving and how is that benefiting you?** An elegant candidate experience. Web-based and no need to download apps or sign up for services. A slice of what it is like to work at our company, well presented to the candidate. ### 32. Amazing tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2021 **What do you like best about VidCruiter?** I love that everything can be integrated through one plateform. The experience is great both for candidates and recruters. **What do you dislike about VidCruiter?** The only feature that I can think of that I would prefer being built differently is how all the marks from one interview are taken and shown as an average. We need candidates to have the pass mark to each question. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter helps us save a LOT of time in the administration of selection processes. From sending automatic emails to multiple candidates simultaneously to programming every step of the process ahead of time. ### 33. VidCruiter Video Interview Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VidCruiter?** VidCruiter Video Interview is a user-friendly platform for both interviewers and reviewers. It allows our organization to provide a consistent and objective platform to candidates for our key open positions. We can also include more stakeholders to rate the candidates for selecting the best fit. **What do you dislike about VidCruiter?** VideCruiter Video Interview platform is user friendly enought that most people will be able to use. However, that will be great if more online learning or training materials are avaiable for administrators to onboard new interview raters who may be less familier with online platforms. **What problems is VidCruiter solving and how is that benefiting you?** With one-way video interviews, our organization can provide a consistent interview experience to canadidates. Also, we can include more stakeholders to rate the candidates through an objective method. This seem to be a win-win approach for both candidates and our interview panels. ### 34. I appreciated the friendly and accomadating attention the team gave me through the process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about VidCruiter?** I appreciated the wealth of knowledge the Vidcruiter team shared to help me with the software. **What do you dislike about VidCruiter?** I can't say there is anything I dislike. The learning curve is steep but once trained in the software it is a great program for assessing candidates. **What problems is VidCruiter solving and how is that benefiting you?** This software is a wonderful program for assessing candidates, especially in the virtual climate we find ourselves in. The staffing process I was involved in was a 3 Stream process that required some thinking outside the box to make the program work. The Vidcruiter team was very innovated. ### 35. User Friendly and Excellent Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Sangeetha M. | Human Capital Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about VidCruiter?** It's extremely easy to use and customizable. Even before the pandemic, I used Vidcruiter to screen candidates. I haven't experienced any technical difficulties. I like that there are different options for types of questions so there can be a mix of video responses and written responses including selection of drop down options. It's easy to turn positions on and off and re-use the existing templates. Instead of building a new set of questions each time for every position, I customize the existing ones. I have also been on the other side as the applicant completing a video interview. It was my first time completing an interview where I had to record my responses, but it was very straightforward and I was able to play back and rerecord my responses which I liked. **What do you dislike about VidCruiter?** There hasn't been anything that I dislike. Vidcruiter has always been very responsive if I have any questions. **What problems is VidCruiter solving and how is that benefiting you?** Speeds up the recruitment process and saves time - instead of scheduling time to meet for an in person interview, the preliminary interview is done by the candidate when they have time and reviewed by me later on. Since the templates are built, set up time is very minimal as well. ### 36. VidCruiter platform and support service is truly amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2021 **What do you like best about VidCruiter?** The platform is absolutely user-friendly, combined with phenomenal customer support. I couldn't ask for a better partnership. **What do you dislike about VidCruiter?** I speak for the staffing department when I say we have not found anything to dislike. **Recommendations to others considering VidCruiter:** The platform makes the hiring process that much easier! There is no hesitation when recommending Vidcruiter. **What problems is VidCruiter solving and how is that benefiting you?** There are many problems Vidcruiter has solved for our organizations' staffing needs, from managing over 1000 applications to communication with candidates. The benefit of scheduling phone and virtual interviews has been wonderful ### 37. VidCruiter is a great video recruiting platform that helps our team save time! **Rating:** 5.0/5.0 stars **Reviewed by:** Anne-Marie R. | Director, Talent & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about VidCruiter?** It is a user friendly and intuitive platform. VidCruiter is easy to analyze the flow of candidates and their statues. It is easy to make researches, see recent activities, organize interview schedules. The system also makes it easy for our team to stay in the know via the "note" option. **What do you dislike about VidCruiter?** Data analytics could be somewhat more robust. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter is allowing us to go through a large amount of candidates with internal limited resources. We are able to do a first screening of candidates so much easier than if we had to meet everyone. We can truly identify and assess a talent pool more efficiently and have our talent ready to start in their new role faster. ### 38. Amazing product and great company to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura R. | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about VidCruiter?** This software is very user-friendly and customizable to our staffing needs. Vidcruiter provided excellent support to our HR Team with the integration of this software, and continues to provide next-level support to our team. Between the functionality of the software and the tech support they provide to candidates, Vidcruiter has made our processes infinitely more efficient by covering almost all administrative aspects of recruiting. Remi and Brittany have been so helpful with ensuring that our team is trained, supported and that our staffing processes are set up in an organized and efficient manner. **What do you dislike about VidCruiter?** The only aspect that has room for improvement is that it can be cumbersome to create custom emails for each process. It would be very helpful if we could edit the email templates from the specific process. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter has improved the efficiency in our processes. The product is easy to use for candidates and their software makes it so easy for the assessors to rate each candidate. ### 39. Great product, excellent company to partner with **Rating:** 5.0/5.0 stars **Reviewed by:** Blake S. | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about VidCruiter?** Over roughly 6 months of partnership with VidCruiter, I have been very impressed with their customer service. We have had exceptional guidance, partnership, education, listening and responsiveness from our account representative and other support persons who have helped in implementation and evolution of our configuration and use of the tool. I really like the reliability of the product, the customization capabilities, the integration with our ATS, and the continuing introduction of new features and functionalities as VidCruiter matures. I feel like we are genuinely heard, that our feedback is not just acknowledged but it is incorporated into the future of the platform. When dealing with front-end, customer (candidate)-facing technologies like this, it is so important to feel confident in the product and the company that stands behind it. And I feel confident with VidCruiter and their team members. **What do you dislike about VidCruiter?** It is not so much a matter of dislike, but an area of concern and caution when it comes to new technology. A potential pitfall of inserting technology into the very human process of hiring is impact on candidate experience; we are finding that it is important to remember that technology can't take the place, entirely, of human interaction in the eyes of candidates. With that said, some smaller human touches in conjunction with the technology can help give candidates a robust sense of respect and personalization. **What problems is VidCruiter solving and how is that benefiting you?** We are able to handle a higher volume of applicants with the same or fewer recruitment resources; hiring managers absolutely love the ability to see and hear candidates directly, rather than getting a written summary of conversations with someone else. And, we are finding that hiring teams are moving more quickly through the process than before, expediting things and achieving greater efficiencies across a high volume of openings. Finally, the rating and data capture functionality is opening doors to new areas of insight in the hiring process. ### 40. VidCruiter Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about VidCruiter?** Ease of use and fantastic customer support **What do you dislike about VidCruiter?** Do not dislike anything about VidCruiter **What problems is VidCruiter solving and how is that benefiting you?** Hi to screen and present the best candidates to our clients. VidCruiter allow us and the client to gain a better understanding of a candidates fit for a role. ### 41. It has been very helpful to assist students with this system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2021 **What do you like best about VidCruiter?** That I can help people without them having to wait on hold for someone to answer. **What do you dislike about VidCruiter?** It is hard to work around the scheduled appointments if I have something else going on at that time. **What problems is VidCruiter solving and how is that benefiting you?** It is helpful to reach people and complete tasks quicker. ### 42. Excellent recruitment tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about VidCruiter?** The ease of use, the availability of the VidCruiter team **What do you dislike about VidCruiter?** I have nothing negative to say about VidCruiter! **What problems is VidCruiter solving and how is that benefiting you?** Time savings in our staffing processes, ease of evaluating candidates from everywhere ### 43. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about VidCruiter?** The way its user friendly on both parts. **What do you dislike about VidCruiter?** I wish Vidcruiter and our applicant tracking system could talk to each other and not have to go to multiple places to update a status. **What problems is VidCruiter solving and how is that benefiting you?** No problems and the benefit has been able to find great candidates ### 44. Recruiting made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Georg P. | Human Resources Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2020 **What do you like best about VidCruiter?** VidCruiter's people are simply the best! The client support and success orientation of the team is incredible. VidCruiter is not only very user-friendly, the team is so focussed on finding solutions and making things happen. The platform is intuitive and the level of customization meets all the needs you have - and beyond. **What do you dislike about VidCruiter?** I would like to use VidCruiter for all recruitments in the organization and use more of VidCruiter's solutions. At this time we are only using the technical skills testing and video interviewing. There is nothing to dislike about VidCruiter. **Recommendations to others considering VidCruiter:** I can highly recommend VidCruiter to help you streamline processes and offer an exceptional candidate experience. **What problems is VidCruiter solving and how is that benefiting you?** The automations VidCruiter offers are a real time-saver and allow our recruiters to focus even more on strategically advising their clients rather than spending time on administrative tasks, while candidates get an even better application experience. Moreover, as an international organization with a presence in over 160 countries, the platform helps us streamline our recruitment procedures. ### 45. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2021 **What do you like best about VidCruiter?** Responsiveness of the VidCruiter Support team, when troubleshooting is needed **What do you dislike about VidCruiter?** Inability to blur the background/choose a different background when using the platform live **What problems is VidCruiter solving and how is that benefiting you?** Hiring! ### 46. VidCruiter is great!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about VidCruiter?** My company has been using Vidcruiter for over 7 years. We've used other platforms to conduct interviews. I must say VidCruiters is hands down, the ABSOLUTE BEST!! **What do you dislike about VidCruiter?** Sometimes there are problems connecting with apple laptops **What problems is VidCruiter solving and how is that benefiting you?** Able to work efficiently during a global pandemic ### 47. Vidcruiter is BEST IN CLASS **Rating:** 5.0/5.0 stars **Reviewed by:** Phil B. | Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about VidCruiter?** I did extensive research on all of the competing products in this space and ended up paying for several of them separately and testing them. Vidcruiter blew everyone out of the water, it was not a competition. Their customer support team, their willingness to go the extra mile on customization, and the product features & functionality are incredible. I wish I hadn't wasted my time on any other product haha. **What do you dislike about VidCruiter?** Nothing to note here. My experience has been exceptional. The only thing that I dislike is that I wasted my time tinkering with competitors' products that were priced slightly lower. You get what you pay for and much more with Vidcruiter - it is worth every penny. **What problems is VidCruiter solving and how is that benefiting you?** Our use case is very a very custom one that we came up with. Vidcruiter has allowed us the flexibility to accomodate our unique approach and the benefits have been a large funnel of great candidates that have enjoyed going through this unique 1-way video process. ### 48. Great for Remote Hiring! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about VidCruiter?** VidCruiter allows our hiring team to review candidates on their own time. By the time a candidate makes it to a live interview, we are reviewing some of the best candidates. It has cut down our team's live interviewing time significantly. Integrating with Indeed is a gamechanger as well. **What do you dislike about VidCruiter?** The video interviewing isn't as helpful for some more local or senior roles as it adds a cumbersome step, but again, excellent for remote roles. **What problems is VidCruiter solving and how is that benefiting you?** This has streamlined our process and made it easy for our team to keep everything hiring related in one place. ### 49. Time-savings galore! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about VidCruiter?** The automation and how much time it saves administratively! **What do you dislike about VidCruiter?** Dealing with the impact of technical issues outside of everyone's control and their impact on the process. **What problems is VidCruiter solving and how is that benefiting you?** How long it takes to administratively run a staffing process ### 50. Excellent customer service, and an invaluable partner enabling HR staffing processes during COVID **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2021 **What do you like best about VidCruiter?** administrative time savings/ ease of use **What do you dislike about VidCruiter?** No negative feedback to provide for them **What problems is VidCruiter solving and how is that benefiting you?** During the pandemic, Vidcruiter enabled as to effectively, efficiently and safely complete 5 complete staffing processes in just over a year. The team has been incredible, and have been adaptable and flexible in meeting our needs. The team and company at Vidcruiter has grown significantly over the last year, to ensure they could continue to meet client needs, while demand increased exponentially. ## VidCruiter Discussions - [Is there a way to link all Future Consideration candidates so that they can all be viewed at once or do they have to be viewed from within the folder within the original job posting?](https://www.g2.com/discussions/is-there-a-way-to-link-all-future-consideration-candidates-so-that-they-can-all-be-viewed-at-once-or-do-they-have-to-be-viewed-from-within-the-folder-within-the-original-job-posting) - 1 comment, 1 upvote - [How does the pricing work?](https://www.g2.com/discussions/32704-how-does-the-pricing-work) - 1 comment, 1 upvote - [What is VidCruiter used for?](https://www.g2.com/discussions/what-is-vidcruiter-used-for) - 1 comment - [View VidCruiter pricing details and edition comparison](https://www.g2.com/products/vidcruiter/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+11%3A47%3A34+-0500&secure%5Bsession_id%5D=0d3e37b6-6518-46dd-a957-547e04897204&secure%5Btoken%5D=9ba2193097e2803b37244bd2fc5e155bb7725ff2e884afa7fad400f0c6873dff&format=llm_user) ## VidCruiter Integrations - [Springboard](https://www.g2.com/products/springboard/reviews) ## VidCruiter Features **Platform Basics** - Integrations - Interoperability - Performance **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Interoperability - Performance **Platform Content** - Templates - Automated - Reports **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Basic Features - AI Interview Agent** - Communication - Format - Translation **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Content** - File Sharing - Content Library - Customization - Technical Screening - Coding Development - Reports **Platform Data** - Platform Search - Visualization **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Platform Basics** - Optimization - Interoperability - Performance **Platform Content** - Technology - File Sharing - Customization **AI Bias Audit - AI Interview Agent** - Bias Scoring - PII Info - AI Disclosure **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Additional Functionality** - Dashboard - Mobility - Messaging - Payment - Soft Skills Testing - Additional Tools **Platform Content** - Automation - Content Creation - Content Library **Platform Performance** - Reporting - Monitoring **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Additional Functionality** - Mobility - Messaging - Task Management - Dashboards **Transcription - AI Interview Agent** - Scoring Log - Audit Log **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Additional Functionality** - Sourcing and Candidate Identification - Job Posting - Applicant Tracking - Unbiased Sourcing - Job Description Management **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Capability - AI Interview Agent** - AI Hybrid - AI Avatar - AI-Led **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top VidCruiter Alternatives - [Hirevue](https://www.g2.com/products/hirevue/reviews) - 4.1/5.0 (249 reviews) - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (690 reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - 4.0/5.0 (652 reviews)