# OptiMonk Reviews **Vendor:** OptiMonk **Category:** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder) **Average Rating:** 4.8/5.0 **Total Reviews:** 158 ## About OptiMonk ✨AI Popup Builder | Popups that perfectly match your brand. Built in minutes. Designed to convert. OptiMonk is the only AI-driven popup builder designed for ecommerce businesses. It enables digital marketers to create high-converting popups in minutes—without any technical knowledge or complex editing tools. With everything you need to maximize email and SMS capture, OptiMonk goes beyond list building. It also helps reduce cart abandonment, drive upsells, promote seasonal offers, and guide visitors through your site. You can create stunning, branded popup campaigns for all of these use cases quickly with our AI wizard. With just a few clicks, our AI automates the creation of popups, ensuring every campaign fits your brand perfectly and is optimized for maximum conversions. This makes the process of launching new campaigns smooth and efficient. And while our AI handles the heavy lifting, you can still take control with our industry-leading drag-and-drop editor—perfect for those moments when you want to fine-tune your campaigns and add a personal touch. Try OptiMonk and see the difference for yourself! EVERYTHING YOU NEED TO INCREASE CONVERSIONS: 👉 AI wizard: Instantly create stunning, branded popup campaigns with the power of AI. 👉 Drag & drop editor: Fine-tune your popups anytime with our easy visual editor. 👉 Use case library: We provide ready-made templates for a wide range of use cases, incorporating proven strategies like discount codes, limited-time offers, gamification, and personalized product recommendations. 👉 A/B testing: Launch quick tests to find the best headlines, offers, or messages. 👉 Analytics: Optimize for real revenue, not just clicks or signups. 👉 Personalization: Show the right message to the right customer, every time. Start turning traffic into sales now with OptiMonk! ## OptiMonk Pros & Cons **What users like:** - Users love the **user-friendly campaign creation** process in OptiMonk, appreciating the templates available for easy setup. (1 reviews) - Users love the **ease of creating campaigns** with customizable templates in OptiMonk, enhancing their marketing efforts. (1 reviews) - Users find the **convenient setup** of OptiMonk allows for easy campaign management and enhanced user engagement. (1 reviews) - Users commend the **excellent customer support** of OptiMonk for being helpful, professional, and proactive. (1 reviews) - Users value the **ease of creation** of campaigns with OptiMonk's templates, enhancing their marketing efforts. (1 reviews) - Users find OptiMonk's **ease of use** in campaign creation and template management to be highly beneficial. (1 reviews) - Users value the **easy creation of campaigns** in OptiMonk, finding it convenient and efficient after setup. (1 reviews) - Easy Setup (1 reviews) - Editing Ease (1 reviews) - Users appreciate the **helpful support team** of OptiMonk, praising their professionalism and quick assistance. (1 reviews) **What users dislike:** - Users find the **difficult setup** of OptiMonk challenging, especially when targeting specific pages efficiently. (1 reviews) - Users find **editing issues** frustrating, as locating options for colors and fonts can be challenging. (1 reviews) - Users find the **integration with Emarsys difficult** , limiting its effectiveness for targeted pageview management. (1 reviews) - Users find the **integration issues** with Emarsys frustrating, especially with specific targeting on pages. (1 reviews) - Users find the **lack of API integration** with Emarsys disappointing, complicating specific page targeting and usage limitations. (1 reviews) - Lack of Customization (1 reviews) - Layout Issues (1 reviews) - Limited Design Flexibility (1 reviews) - Limited Editing Capabilities (1 reviews) - Limited Free Access (1 reviews) ## OptiMonk Reviews ### 1. Empowers Marketing with Ease and Innovation **Rating:** 4.5/5.0 stars **Reviewed by:** Prahlad K. | Head of Operations & Supply Chain | Founding Team, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about OptiMonk?** I use OptiMonk for abandoned cart campaign popups and AI-generated content and images for product descriptions. I can easily create popups for email and phone number collections without needing any code, which is really convenient. The best part is, I can create gamified popups that encourage customers to submit their emails and phone numbers, which boosts sales and helps me increase my email/phone number list for marketing campaigns. Additionally, the AI-generated content and images in the product descriptions are awesome. The initial setup of OptiMonk was easy. **What do you dislike about OptiMonk?** The pricing is a little higher. **What problems is OptiMonk solving and how is that benefiting you?** I use OptiMonk to easily create popups for email and phone number collection without coding. It boosts sales, grows my marketing list, and the AI-generated content is awesome. ### 2. Easy Campaign Creation, But Customization Can Be Tricky **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about OptiMonk?** The templates and how easy it is to create campaigns. **What do you dislike about OptiMonk?** Sometimes changing colors and fonts gets tricky to find the right place to do so. **What problems is OptiMonk solving and how is that benefiting you?** we are on an old site platefrom so it makes looking upto date to the user easy! ### 3. Improving Optimonk Performance with Expert Tips **Rating:** 5.0/5.0 stars **Reviewed by:** Gábor M. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about OptiMonk?** We are very satisfied with their support. They always provide great ideas and are consistently helpful and professional. **What do you dislike about OptiMonk?** This has never been the case; we are always completely satisfied with the Optimonk team. **What problems is OptiMonk solving and how is that benefiting you?** With Optimonk's help, we gather customer databases and, for retailers, typically increase the average cart value. ### 4. I was extremely satisfied with the help of Rudolf. And overall good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kristaps Z. | CRM project manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about OptiMonk?** Waited for me and was convenient to speak to. Polite and quick Once you are done with the initial setup of Optimonk ( the hard part for us specifically due to massive trafic, that normally would eat up 50K+ pageviews per day on a single store).When works properly on your websitem then it becomes quite easy to push campaigns, easier than ever actually. Builder is good and there are gmaification options. **What do you dislike about OptiMonk?** Integration with Emarsys is less than expected Difficult to set up in our situation where we target only specific pages, due to conserving pageviews. ( otherwise out limit would be spent in a day or two for even a single store) **What problems is OptiMonk solving and how is that benefiting you?** push more diverse content into our shops ### 5. Top top customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Nik R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about OptiMonk?** the way it captured and converted site viewers. i like the weekly top tip emails too. i never read anyone elses. **What do you dislike about OptiMonk?** logic is a little hard to get my head aorund but thats probably just me **What problems is OptiMonk solving and how is that benefiting you?** exit intent and converting them with an instant offer ### 6. Great marketing platform for your website **Rating:** 4.5/5.0 stars **Reviewed by:** Bryant M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about OptiMonk?** Versatile platform with lots of campaign customization, and diverse integration. Good support team. **What do you dislike about OptiMonk?** I like the experience so far. Documentation is good, and support is good. **What problems is OptiMonk solving and how is that benefiting you?** Capturing leads on my website, and measuring engagement. Converting leads to subscribers who I can retarget for promotions they'll enjoy. ### 7. VERY USER FRIENDLY AND GREAT IMPACT IN CONVERSION **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about OptiMonk?** the pop ups, they are very intuitive and effective for conversion! **What do you dislike about OptiMonk?** maybe that it doesnt have a live support chat. **What problems is OptiMonk solving and how is that benefiting you?** it helps personalize the pop up by languages depending on the country shown, as well as having the ability to test a/b ### 8. Easy to use, great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about OptiMonk?** How straightforward and easy to set up campaigns is. Customer support is absolutely amazing! **What do you dislike about OptiMonk?** None that I've come across. We don't use it extensively, but it serves all purpose **What problems is OptiMonk solving and how is that benefiting you?** Retargeting interested users for lead generation and sales ### 9. Solid lead capture and popup tool; excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about OptiMonk?** diverse range of templates and features to capture leads and present promotions; incredible and quick customer support. **What do you dislike about OptiMonk?** Without really training on the platform, you can be heavily reliant on customer support to help bring the different designs to life. Not really a problem since they are super helpful. **What problems is OptiMonk solving and how is that benefiting you?** Capturing new visitor email addresses. Promoting sales. The ease of the platform lets us quickly create new assets to match the current sale or theme. ### 10. PPC Spec. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel z. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OptiMonk?** Instant feedback from users where they saw us first. Great insight for optimizing **What do you dislike about OptiMonk?** Dunno right now, sometimes I got lost but their support helped that day! **What problems is OptiMonk solving and how is that benefiting you?** Confirming od denying my thoughts about campaign performance ### 11. Very professional system. I think it greatly increases conversion. **Rating:** 5.0/5.0 stars **Reviewed by:** Anikó B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about OptiMonk?** I love its diversity. I can use the campaigns in the most diverse situations. It's a serious system, yet I enjoy "throwing together" the campaigns like a child in a candy store :))))) ...let's say the tips received in the newsletters are a great help for this. **What do you dislike about OptiMonk?** I used Optimonk for a short time a few years ago, but I found it too complicated. Now the system is even more complex and professional, and you can implement almost any campaign, YET it is easy to use. It is very logically structured and the support, well, it's simply phenomenal! **What problems is OptiMonk solving and how is that benefiting you?** It greatly aids in delivering segmented offers, guiding webshop visitors, and increasing conversion. ### 12. Good software, amazing service! **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler T. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about OptiMonk?** I worked with Emil and he is my hero and new best friend. He helped me feel comfortable going on vacation!!! Such a stress relief! **What do you dislike about OptiMonk?** I wish the data handling was a little more powerful. **What problems is OptiMonk solving and how is that benefiting you?** Our data handling is TERRIBLE. ### 13. Helpful tool for product managers for collecting data points on released features **Rating:** 4.0/5.0 stars **Reviewed by:** Kiziltan Y. | Head of Product, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about OptiMonk?** Survey tools are easy to create. The template library is good enough to roll out simple and fast surveys. **What do you dislike about OptiMonk?** The learn about the users that interacted with the survey is hard. That makes it difficult to further investigate about particular remarks. **What problems is OptiMonk solving and how is that benefiting you?** To create data points that measure user appeal for particular features or overall first impression during onboarding. ### 14. Great!! **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanni T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about OptiMonk?** Work's great and very helpful assistance **What do you dislike about OptiMonk?** nothing negative to report. I'm very happy to use **What problems is OptiMonk solving and how is that benefiting you?** Beautiful pop-up builder and marketing tool builder ### 15. Great service and app! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about OptiMonk?** Besides the very supportive customer support I find this app very useful for marketing strategies. **What do you dislike about OptiMonk?** I did not find anything to dislike so far. **What problems is OptiMonk solving and how is that benefiting you?** It is benefiting me in partial marketing strategy currently. But I already see potential in this app for long use in many other different aspects. ### 16. Truly a life and business saver for capturing leads **Rating:** 5.0/5.0 stars **Reviewed by:** Portia A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about OptiMonk?** I went through a disaster with a previous lead capture software that failed (even after many tests) during my campaign. It took a lot of research to find something that can integrate with WIX and Mailchimp. I found OptinMonk and right from the beginning I was blown away. The customer service is incredible, even prior to purchase, guide me through every step of the way. I felt I got personal concierge service to find the feature that I needed and got a step-by-step instruction. This tool works for WIX, which not many software out there serve Wix. I am so happy that I found OptinMonk. **What do you dislike about OptiMonk?** Nothing! I love this software and so grateful that you have what I need. Leads are the lifeline of the business and you know how to serve online businesses. **What problems is OptiMonk solving and how is that benefiting you?** It is enabling me to have a two-step optin lead capture something that not many software provide. ### 17. Easy to use, quick online assistance **Rating:** 3.5/5.0 stars **Reviewed by:** Erik K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about OptiMonk?** The available templates offer enough of a starting point to create almost any campaign. Easy to generate, easy to measure. Communication with Optimonk is a pleasure too: quick, helpful and pleasant. **What do you dislike about OptiMonk?** Because of the nature of our business, we have visitors and few conversions. This makes the subscription plans not ideal for us. Not a huge issue tough, because Optimonk does deliver enough uplift. **What problems is OptiMonk solving and how is that benefiting you?** Our CMS does not offer built in popup functionality. It would be far to expensive to have this software developed, zo this SaaS solution is perfect for us. Now we can very accurately target potential customers. ### 18. optimonk is great **Rating:** 5.0/5.0 stars **Reviewed by:** Hüseyin . | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about OptiMonk?** comfort and speed ı love optimonk and their support team is very good **What do you dislike about OptiMonk?** I love otimonk there is nothing bad about it **What problems is OptiMonk solving and how is that benefiting you?** Very successful in personalizing the site ### 19. Helpful and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about OptiMonk?** I haven't tried the tools yet but I got all the answers needed to make a choice **What do you dislike about OptiMonk?** At this moment, there is noting I dislike **What problems is OptiMonk solving and how is that benefiting you?** Optimonk seems easy to use and mostly is compatible with hubspot ### 20. Everything was fine and they helped me when I got stuck. **Rating:** 4.0/5.0 stars **Reviewed by:** Bela G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about OptiMonk?** Customer service is very good and helpful **What do you dislike about OptiMonk?** Pretty high price for pop up service, because websites can't take much of them **What problems is OptiMonk solving and how is that benefiting you?** Collects subscribers for me and tries to bring conversions ### 21. Great, helpful and flexible team & easy to use product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about OptiMonk?** Stands out for its reliable and professional team, offering extensive and diverse solutions that can be customized to suit our website's needs. Their customer service is top-notch and incredibly helpful! **What do you dislike about OptiMonk?** We have not encountered any drawbacks or disadvantages so far. **What problems is OptiMonk solving and how is that benefiting you?** increasing email sign-ups, promoting special offers or discounts, and improving overall user experience ### 22. Totally awesome free version with so much potential to grow! **Rating:** 5.0/5.0 stars **Reviewed by:** Joel M. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about OptiMonk?** Support is really nice and helpful! They always get back to you within 24hrs and have been able to solve every issue easily! **What do you dislike about OptiMonk?** I can't think of any major drawbacks, honestly! **What problems is OptiMonk solving and how is that benefiting you?** Most website builders have pop up builders that are too generic and not "pretty". Optimonk solves this by giving unlimited customization options that are easy to implement. ### 23. Fast, reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about OptiMonk?** I like th fast customer service, easy to use. **What do you dislike about OptiMonk?** Perhaps I don't like the design of graphic elements **What problems is OptiMonk solving and how is that benefiting you?** Subscriber collection, pop-up builder ### 24. Amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about OptiMonk?** The customer service was super helpful. When I had a question they immediately asked questions in order to be able to solve it. **What do you dislike about OptiMonk?** It requires some technical knowledge about coding. **What problems is OptiMonk solving and how is that benefiting you?** It allows me to add pop-ups to my website. I can track how many people saw the pop-up, giving me relevant data to analyse. ### 25. Very powerful, flexible, and a great team! **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about OptiMonk?** Many ways to implement with great ease and control, if needed. Many templates. Excellent, full compliance to GDPR, including no transfer of data outside EER. **What do you dislike about OptiMonk?** Nothing yet. Support answered all questions via chat, very responsive. **What problems is OptiMonk solving and how is that benefiting you?** Provide right-on-the-spot personal interaction, not pushy but guiding and subtle. ### 26. The support from Optimonk is amazing. They answer quickly and help you a lot. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about OptiMonk?** With Optimonk you have a lot of opportunities to create different kinds of Pop-Ups. What I especially like are the gamification variants. Here I used e.g. the Lucky Wheel for the first time and it worked great together with the connection to Emarsys. **What do you dislike about OptiMonk?** I'd be happy if we could also use individual codes for the Lucky Wheel. For now you can only use fixed codes and here we had the risk that customers share the code. This would be a very big problem if we want to give a bigger price. For this reason we can use the Wheel just in a limited way and not so often. **What problems is OptiMonk solving and how is that benefiting you?** Optimonk helped me with the setting and also come up with new strategy ideas. ### 27. OptiMonk Support is/are the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Kendall D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about OptiMonk?** Besides the ease of setting up campaigns, I LOVE the support team. They are very knowledgeable and respond very quickly. **What do you dislike about OptiMonk?** That I can't send text reminders for abandoned carts. **What problems is OptiMonk solving and how is that benefiting you?** OptiMonk allows me to quickly create iterations, test the iterations and ship the solution. ### 28. Overall very good solution with lot of flexibility, A/B testing and custom setup. **Rating:** 4.0/5.0 stars **Reviewed by:** Ákos B. | Head of marketing & e-commerce CE, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2023 **What do you like best about OptiMonk?** A/B testing options, very easy to copy already existing campaigns to different domains, very easy to setup modify campaigns, drag & drop option with lot of templates **What do you dislike about OptiMonk?** Integration to google anylitycs is a bit difficult to make **What problems is OptiMonk solving and how is that benefiting you?** Better targeting of possible customers, increases onsite conversion rates ### 29. A1 Customer Service, Easy to Use Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about OptiMonk?** The customer service is brilliant. Zsofi reached out right away and talked us though getting set up and was very patient with our newbie questions. The tech itself is pretty much plug and play, very easy to use with Google Tag Manager and the templates make it super easy. **What do you dislike about OptiMonk?** Not many downsides - there could maybe be a little more flexibility with styling of the templates. One problem (not unique to OptiMonk) is triggering exit intent pop-ups on mobile, but that's an issue with every provider that I know of. **What problems is OptiMonk solving and how is that benefiting you?** We were really struggling with bounces on our plan selection page for a SaaS product, but weren't receiving feedback we could action. With OptiMonk, we can now collect feedback from users as they abandon the page, which helps us inform our messaging. ### 30. Extremely helpful customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jane R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2023 **What do you like best about OptiMonk?** Sara was extremely helpful when I needed help with my pop up! Once you get the hang of the creating on the platform it's great. **What do you dislike about OptiMonk?** Not all the platform functions were really obvious to me, but once I understood them, it worked perfectly. **What problems is OptiMonk solving and how is that benefiting you?** pop ups to offer give aways, capture emails and drive sales ### 31. Opinion of Korrekt Web Ltd. **Rating:** 5.0/5.0 stars **Reviewed by:** Nánási D. | Informatikus, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about OptiMonk?** There are many types of designs and popups. You can use multiple webshops. We have managed to gain a lot of subscribers since we started using it. It is not disturbing for customers. **What do you dislike about OptiMonk?** There is no UNAS connection established, so I have to manually transfer the subscribers. The product recommendation cannot be set up like in the case of Shoprenter. It would be good to have UNAS integration! **What problems is OptiMonk solving and how is that benefiting you?** It keeps the visitors on the page and delivers the information they want, thus increasing conversion. It helps remember coupon codes for purchases. The interface is easy to use. ### 32. A very helpful and enthusiastic team **Rating:** 5.0/5.0 stars **Reviewed by:** Andras N. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about OptiMonk?** Feel free to contact them with any request or problem **What do you dislike about OptiMonk?** There was no such. What we had to solve was solved. **What problems is OptiMonk solving and how is that benefiting you?** It helps you acquire customers and support them to keep them satisfied. ### 33. Easy, user-friendly use! **Rating:** 5.0/5.0 stars **Reviewed by:** Ballagó B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OptiMonk?** I am trying to take advantage of the benefits of OptiMonk for my starting webshop. For me, helpful customer service is very important, and at OptiMonk, it works perfectly. **What do you dislike about OptiMonk?** There hasn't been anything like this yet, though I've been using it for a short time. **What problems is OptiMonk solving and how is that benefiting you?** Retain visitors arriving on my page. ### 34. Optimonk customer service review **Rating:** 5.0/5.0 stars **Reviewed by:** Katalin P. | Owner, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about OptiMonk?** Fast, helpful, and very kind person Sára, who helped me today. **What do you dislike about OptiMonk?** None, everything was perfect. Sára was really understanding and helpful. **What problems is OptiMonk solving and how is that benefiting you?** I forgot to add Shoprenter to Integrations, so the collected emails didn't reach my shop. ### 35. New fan of OptiMonk here! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about OptiMonk?** OptiMonk adapted very well to all the graphic and technical customization needs we had. The tool is intuitive and I was able to install OptiMonk and go live in no time. During the process I greatly appreciated the fast and professional support from customer service. I would recommend it to anyone - thank you! **What do you dislike about OptiMonk?** nothing - I only have positive feedbacks **What problems is OptiMonk solving and how is that benefiting you?** The goal is to increase visits to my page and user engagement thanks to the various features offered, well designed and adaptable ### 36. Helpful staff! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about OptiMonk?** Their support and efficiency. Long support hours during business days, quick answer. **What do you dislike about OptiMonk?** - There is absolutely nothing I could write. **What problems is OptiMonk solving and how is that benefiting you?** Personalization helps to get more leads ### 37. They are very helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** ToBuy S. | Ügyintéző, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about OptiMonk?** They responded quickly and efficiently. We thank you for the help! **What do you dislike about OptiMonk?** We have not had a negative experience so far during use. **What problems is OptiMonk solving and how is that benefiting you?** A request was received from Customers due to a coupon with an incorrect amount. Finally, with Peter's help, it was discovered that the chosen font was confusing. ### 38. Easy to use and great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about OptiMonk?** Huge range of templates and options for integrations. Online training opportunities for free. Fair pricing. Customer service: friendly, quick, competent and the technical explanations are easy to understand even for beginners. **What do you dislike about OptiMonk?** Templates can be a bit tricky sometimes if you would like to customize every little detail. The mobile version is sometimes not so handy. There could be more options for pricing - for instance between Gold and Platinum. However, you can always negotiate with the sales representative to find the optimal solution for both sides. **What problems is OptiMonk solving and how is that benefiting you?** Reduction of cart abandonment. Customized offers for different target audiences in a less disturbing way. Publishing important information in unexpected or crisis situations. ### 39. Sára was really helpful, thank again! **Rating:** 5.0/5.0 stars **Reviewed by:** Dorina . | ppc manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2023 **What do you like best about OptiMonk?** conscientiousness, kindness, good problem solving skills **What do you dislike about OptiMonk?** the editing interface of the visual elements is difficult to handle, but it has nothing to do with the support team **What problems is OptiMonk solving and how is that benefiting you?** i couldnt see our campaigns, but now i can ### 40. Amazing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Zsolt S. | Regional CRM and Performance Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about OptiMonk?** Easy to use and strongly increased my conversion rate **What do you dislike about OptiMonk?** I havent found anything I dislike so far **What problems is OptiMonk solving and how is that benefiting you?** Increasing my conversion rate ### 41. It was awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Adrien F. | designer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about OptiMonk?** design popups for our customers to generate them more leads **What do you dislike about OptiMonk?** I like how it's super easy to use OptiMonk **What problems is OptiMonk solving and how is that benefiting you?** Change the text color of a button on hover ### 42. I like our Optimum, it's easy to use, it has a lot of options. **Rating:** 5.0/5.0 stars **Reviewed by:** Eszter B. | Egészség helyreállító és megőrző, szépségápolás, potencianövelő termékek forgalmazása webáruházban, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about OptiMonk?** There are many sample templates, you can also get ideas. **What do you dislike about OptiMonk?** I haven't learned how to use the program correctly yet. That's why the setup is slow. **What problems is OptiMonk solving and how is that benefiting you?** The most useful for me is collecting subscribers and reducing cart abandonment. ### 43. Decent bit of kit **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about OptiMonk?** It's user-friendly, nice and straightforward to set up quick modals for campaigns etc. Customer support has always been very helpful - most recently, Anna who was very quick to help with an issue I was having. **What do you dislike about OptiMonk?** Change in plan from unique visitors to pageviews is a bit sneaky but I suppose that's the way most martech software is going these days. **What problems is OptiMonk solving and how is that benefiting you?** Launching fairly 'rough and ready' modals for our lead gen site. I imagine if you're eCom the actual benefit would be a lot greater as there's loads of tools for increasing urgency, discounts etc ### 44. I am satisfied both with the options I am offered and the support / customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about OptiMonk?** I am satisfied both with the options offered and the support / customer service. There is a huge range of options, and easy to customize them, and the staff is very friendly and helpful. Clear, kind and respectful communication. **What do you dislike about OptiMonk?** I can't really say any so far, maybe that they are not 24/7, but they are also people and have a life. **What problems is OptiMonk solving and how is that benefiting you?** They help with every detail small or more serious. They are patient even with rookies :) ### 45. Easy to use and good live chat support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about OptiMonk?** Optimonk is very intuitive. You can work out how to setup up overlays without extensive training, and the live chat is great for when you need support. **What do you dislike about OptiMonk?** So far, everything has been working as expected. **What problems is OptiMonk solving and how is that benefiting you?** Other overlay solutions cannot cope with multi-language sub-domains. With Optimonk I can set overlays on a sub-domain level and tailor content at a local level. ### 46. Fast, professional, and knowledgeable customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea K. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about OptiMonk?** The customer service responded very quickly, even to my first message. They helped with my questions in a professional manner, guided me through the processes, and even suggested things that I, as a beginner, didn't know were important or could be set up. Thank you. **What do you dislike about OptiMonk?** There was no such thing, everything was fine. Thank you. **What problems is OptiMonk solving and how is that benefiting you?** Settings were suggested and some were even done for me to make it faster. ### 47. We are a fresh user at OptiMonk, but right now we are satisfied with the services. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about OptiMonk?** It's kind of easy to use their surface, and their workers are professional, and they help us a lot. **What do you dislike about OptiMonk?** Right now there is none, but if I need to mention one, then it would be, when we need to create a new campaign and we need to add some elements to it. It's a bit difficult for us sometimes. **What problems is OptiMonk solving and how is that benefiting you?** Right now we are using the OptiMonk for signing to newsletters and to convince the customers to don't abandon their carts and finish their purchases. ### 48. valószínűleg **Rating:** 4.0/5.0 stars **Reviewed by:** Martina G. | Online Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about OptiMonk?** The variety of templates, ensuring there is always a unique design for special occasions, and the helpfulness of customer service. **What do you dislike about OptiMonk?** It would be good if it not only measured the click, but also what conversion the customer performed on the target page. **What problems is OptiMonk solving and how is that benefiting you?** the reduction of cart abandonment pop-up has also brought us more purchases ### 49. Amazing customer experience, and the tool itself is highly practicable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about OptiMonk?** Integrating contextually different feedback forms or different announcements. Tracking those conversions, etc. **What do you dislike about OptiMonk?** There's nothing i dislike, everything is pretty well set in place. **What problems is OptiMonk solving and how is that benefiting you?** Currently i use it to gather feedback, or announce product releases. it allows me to notify users of my platform. ### 50. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about OptiMonk?** Customer support is great, you don't have to wait more than 3 minutes to have an answer. They take time, very patient and very helpful. I love Anna and Chris! Keep going with the good job! **What do you dislike about OptiMonk?** It's sometimes hard to understand how to display the widget, sometimes it works sometimes it doesn't. Most of the time there is a reason and customer support is here to help. **What problems is OptiMonk solving and how is that benefiting you?** Adding countdown timer and pop-up and collecting emails without tech issues. ## OptiMonk Discussions - [What if I reach my monthly quota of unique visitors?](https://www.g2.com/discussions/what-if-i-reach-my-monthly-quota-of-unique-visitors) - 1 comment, 1 upvote - [How does the Free plan work?](https://www.g2.com/discussions/how-does-the-free-plan-work) - 1 comment, 1 upvote - [What’s required to use OptiMonk?](https://www.g2.com/discussions/what-s-required-to-use-optimonk) - 1 comment, 1 upvote - [View OptiMonk pricing details and edition comparison](https://www.g2.com/products/optimonk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+06%3A48%3A37+-0500&secure%5Bsession_id%5D=a99889ea-d07e-4a22-be67-903293ae5b73&secure%5Btoken%5D=19d78cc0f0784368ce40e30a03408a754d29f40467bad5fd89b1de396b728632&format=llm_user) ## OptiMonk Features **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Data Import & Export Tools **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Segmentation** - A/B Testing - Customer Profiles **Retargeting** - A/B Testing - Audience Segmentation - Behavioral Targeting - Reporting & Analytics - Geo Targeting - Cross-channel Retargeting - Personalization **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Lead Monitoring** - Features - Performance - Identification **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Templates** - Library - Customization - Optimization **Targeting** - Behavioral Targeting - Contextual Targeting **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Data Capture** - Mobile - Websites - Social Media - Data **Experimental Design** - Concurrent Testing - Mobile Testing **Agentic AI - Retargeting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Personalization** - Recommendation - Content - Cart Abandonment - Product Recommendations - A/B Testing - Personalized Messaging **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Analytics** - Export/Import - Reporting **Analytics** - Reporting and Analytics **Multichannel** - Web - Mobile **Personalized Content** - Recommendation Engine - Website Personalization **Customization** - Forms - Personalization - Templates - Integration **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top OptiMonk Alternatives - [Justuno](https://www.g2.com/products/justuno/reviews) - 4.3/5.0 (65 reviews) - [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews) - 4.4/5.0 (914 reviews) - [AdRoll](https://www.g2.com/products/adroll/reviews) - 4.1/5.0 (755 reviews)