
Oktopost has been a great addition to our tech stack, and the platform has helped us streamline planning and team collaboration. The publishing/content calendar is terrific. It allows us to plan our posts weeks in advance and schedule in advance. Advocacy has helped with getting our sales and customer success teams involved. And having message options they can pick from has helped some people go from not posting at all to posting daily. The B2B focus and Salesforce integration were key selling points, and the Claude integration for content creation looks promising. Review collected by and hosted on G2.com.
One thing I dislike is that as we brought more advocates on board, our overall engagement metrics for the company page actually dipped, and it's hard to tell if that's good or bad. I wish we had more clarity on how advocacy affects overall engagement or had the ability to analyze that advocacy data separately from company page data. We'd also love it if Advocacy stories could be saved in draft mode to allow for collaboration. We have to keep a separate word doc just to do that. Also, setting up integrations like Salesforce has been a bandwidth challenge, and we could use more tutorials or training to optimize features like the Claude integration. Review collected by and hosted on G2.com.
Hi Susan,
Thanks so much for your review!
We love that you are enjoying the publishing and content calendar, and that Oktopost has been a great addition to your tech stack!
Regarding how advocacy affects overall engagement metrics, we have a filter in Social BI for advocacy versus corporate performance. Also, advocacy stories can indeed be saved as drafts. Finally, we have guides on how to get Salesforce and Claude integrated with Oktopost to get it up and running. Please reach out to your AM and we will get this sorted for you!
Thanks again for your review,
Dafna
Content & Community Marketing Manager


