--- title: Netchex Reviews meta_title: 'Netchex Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 162 reviews by the users' company size, role or industry to find out how Netchex works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 162 scale: '5' date_modified: '2026-08-31' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Netchex Reviews **Vendor:** Netchex **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.4/5.0 **Total Reviews:** 162 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Netchex Netchex is HR & Payroll purpose-built for people that keep America running—from the hotel front desk to the gym mat and from the health clinic to the manufacturing frontline. We’re your partners, so you don’t have to choose between dependable technology and great service. Netchex wasn’t built in Silicon Valley by people who work behind screens every day. It was founded in Louisiana by two friends who worked within their community and believed these businesses deserved better. They purpose-built a payroll & HR company you could depend on for great technology and great service. Twenty years later, that mission hasn’t changed. We exist to make work easier for the businesses that keep America running—the ones with workforces on the floor, on the line, and on the frontline. Our platform delivers payroll you can depend on, so you don’t second-guess calculations, taxes or compliance. It’s designed for ease – intuitive, mobile-first workflows that managers and employees actually use. And it automates the handoffs, coordination, and rework across payroll, HR, benefits, and compliance. All within one unified system, one login, and clean integrations with the systems you already use. No manual data transfers. No disconnected systems. No unnecessary complexity. We invest in your long-term success—with project managed implementation, free data imports, dedicated account manager, access to one-on-one coaching, and a real feedback loop that ensures your voice shapes the platform. Supported by a team of industry-leading FPC certified representatives, you can be sure that we’re not servicing you; we’re solving your Payroll & HR problems each time. ## Netchex Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **user-friendly interface** of Netchex, valuing the helpful customer service and extensive support options. (32 reviews) - Users appreciate the **exceptional support** from Netchex, ensuring easy navigation and assistance at every step. (30 reviews) - Users praise the **excellent customer support** of Netchex, highlighting helpfulness and accessibility throughout their experience. (23 reviews) - Users highlight Netchex as a **highly intuitive platform** , making it easy to manage various HR and payroll tasks effectively. (15 reviews) - Users appreciate the **user-friendly interface** of Netchex, making access and management straightforward for everyone. (14 reviews) - Users value the **comprehensive features** of Netchex, highlighting seamless pay scales and robust reporting capabilities. (11 reviews) - Payroll Management (11 reviews) - Time-saving (11 reviews) - Customizability (9 reviews) - Efficiency (9 reviews) **What users dislike:** - Users find the **missing features** in Netchex, such as disorganized reporting and a nonfunctional help tab, frustrating. (15 reviews) - Users express frustration over **limited features** , noting missing training options and cumbersome workflows in Netchex. (13 reviews) - Users express frustration with the **limited customization** options in Netchex, hindering workflow and employee management. (12 reviews) - Users express frustration with **poor customer support** , citing inconsistent answers and unresolved issues despite recent improvements. (11 reviews) - Users find Netchex to be **not user-friendly** , with cumbersome payroll processes and a disorganized reporting system. (10 reviews) - Payroll Issues (9 reviews) - Inadequate Reporting (7 reviews) - Poor Support Services (7 reviews) - Slow Loading (7 reviews) - Slow Performance (6 reviews) ## Netchex Reviews ### 1. All-In-One Payroll & HR Platform with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany P. | Human Resources, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Thank You page:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 31, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Netchex?** I really love Netchex. It's incredible how everything is all in one place, like payroll, HR, reporting, I9, policies, and documents that can be e-signed. They even handle quarterly taxes. The support team is fantastic, especially my own rep, and it's great that they actually listen to their clients. They've been making constant improvements since 2021 based on our feedback. The new features they add definitely make my work life easier. Our employees appreciate being able to access everything from their phones. The time clock geofencing is a neat feature too, ensuring that employees can't clock in from unauthorized locations. The communication during setup was exceptional, and I still remember Gabby from the team who was so helpful. I genuinely rave about Netchex almost daily. **What do you dislike about Netchex?** Their AI chat. It's learning, and AI is the future. But it's still new so it's frustrating sometimes so I just ask to speak to a live agent. **What problems is Netchex solving and how is that benefiting you?** Netchex consolidates payroll, HR, reporting, and more into one platform, simplifying tasks and allowing e-signatures. It manages quarterly taxes, provides electronic W2s, and enables easier tax and deposit changes, enhancing convenience for my team and employees. ### 2. All-in-One Solution with Compliance Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Seth B. | Senior HR Manager, Human Resources, Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 02, 2026 **What do you like best about Netchex?** The fully integrated HCM dashboard is its biggest win for our lean HR team. Beforehand, we hopped between payroll software, spreadsheets and separate file storage, which ate up multiple hours weekly. Employees handle payslip downloads, PTO submissions and benefit updates via the self-service module independently, slashing repetitive trivial tickets that used to clog my inbox. I also value the native audit logging for every personnel document edit, and their support team replies quickly when payroll processing hiccups pop up, taking a lot of pressure off ahead of audit cycles. **What do you dislike about Netchex?** This platform is clearly built around US employment standards with zero native configuration sets for GDPR, Arbeitszeitgesetz or Betriebsverfassungsgesetz. Every workflow from onboarding to payroll calculations needs manual rework to align with German rules. Connecting it to our European talent management tool isn’t supported natively, so we rely on error-prone CSV exports and imports to sync candidate and staff data. Custom compliance reporting templates are rigid, and migrating our historical employee records initially ran into consistent formatting bugs that slowed launch. **What problems is Netchex solving and how is that benefiting you?** We previously maintained siloed ADP payroll tools and a lightweight standalone HR system, which created constant data discrepancies and stacks of physical paperwork. Netchex centralizes payroll runs, attendance tracking and all digital employee files in one place, automating repetitive manual entry work. The self-service functionality cuts down routine HR enquiries significantly, while automated audit trails streamline evidence collection for internal and GDPR compliance inspections, freeing my team to focus on talent planning instead of administrative busywork. ### 3. Setup Frustrations with Netchex HRIS **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Netchex?** I like Netchex for handling payroll. **What do you dislike about Netchex?** The onboarding process with Netchex was a nightmare. There wasn't any outline or roadmap of what to expect, and the contact seemed stuck to a script. It was really frustrating because I was clear from the start that this was our firm's first experience with an HRIS, and still, we received no heads up on what was needed or what to expect. We were often told what we needed in a rushed manner, without time to prepare. Even though I asked what else was needed for payroll onboarding, we weren't given any information. Plus, the emails end up getting filtered because they come from Salesforce instead of a person's email. I have no idea what to expect next. The links in their emails don't work, and it said our account wasn't active; that was hours ago, and I've got no help or anyone to call. We're supposed to integrate with other systems like our 401k provider and Employee Navigator, but it's not clear who is supposed to lead that. So far, it's been a terrible setup experience, and I wouldn't recommend it. **What problems is Netchex solving and how is that benefiting you?** I find Netchex is supposed to house everything we need like payroll and 401k, but onboarding was a major challenge without clear guidance. Support is lacking, and I struggle with integration issues and communication problems. ### 4. Friendly Support, Intuitive Platform, and Easy Custom Reports **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about Netchex?** Customer service is extremely friendly and helpful. You are rarely on hold for very long, if at all. And they never make me feel dumb when I present a simple or repeat question. The platform is intuitive and easy to navigate. I used Netchex at a previous employer and was a fan and now am using it again a few years later and am pleased with all their enhancements and improvements. Building your own reports is quick and easy. With other payroll providers building reports is complicated and clunky. Netchex, along with being the best option for my current employer, was also the most affordable. **What do you dislike about Netchex?** We had trouble getting our taxes set up properly from the beginning. We had been with the same payroll provider for years so we didn't know how specific to be during implementation. We had to call back several times and submit various tickets to get things set up correctly in the first year, but we got there. **What problems is Netchex solving and how is that benefiting you?** Tracking our various PTO plans with our previous payroll provider was horribly complicated. You had to jump through several hoops and employees didn't always know their up to date balance. Netchex has made all of this so much easier. As our staff make up changes (in terms of hours and what PTO they are eligible for) along with new laws continue to roll out in our state, the ability to build our PTO plans to accommodate our staff within Netchex is so appreciated. When we have a new plan to add and I call Netchex with my potential plan of attacks, if there is a better or easier way to do something, they will let me know and walk me through the process. ### 5. Seamless Payroll and Onboarding with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Heather P. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 **What do you like best about Netchex?** I really like the ease of navigation Netchex provides. It makes moving from one area to another on the site simple. When I need help finding something, the navigation help steps you through it, which is super helpful. I also appreciate the help and communication from the Netchex team during setup and switchover; it was very seamless. **What do you dislike about Netchex?** The accrual/attendance should be easier for employees to understand. There are options being seen by the employees to choose as a day off like 'vacation' or 'personal' when we don't use that; we only use 'PTO' and 'Unpaid time.' I also think that their fillable forms need to be updated, it is very unprofessional looking. **What problems is Netchex solving and how is that benefiting you?** Netchex allows me to handle timekeeping, payroll, onboarding, and netbenefits all in one place seamlessly, saving me time. It is easy to navigate across the site, and its help functions guide me step by step when needed. ### 6. Great DMS Timecard Integration, But State Tax Reporting Accuracy Still Needs Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Netchex?** Timecard integration with our DMS for running technician productivity reports. Recent expansion of service hours to serve my time zone. **What do you dislike about Netchex?** Challenges with the accuracy of state tax reporting. Finger-pointing between Netchex and Dealertrack when there are integration issues, which leaves us stuck trying to resolve the issues on our own. **What problems is Netchex solving and how is that benefiting you?** Recent improvements include allowing employees to request timecard adjustments within their timecard for managers to approve, improving compliance and saving time. Working on programming that will allow us to determine which employees may use the app vs a computer to clock in and out using the app, which will help us better manage employee time and overtime. Position attributes, which, when we get it fully implemented, will save time in setting up new hires and transfers and increase accuracy of the required data for each position. ### 7. Customizable and Efficient, Despite Glitches **Rating:** 5.0/5.0 stars **Reviewed by:** Angela C. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 01, 2026 **What do you like best about Netchex?** I use Netchex for payroll, time cards, sending company-wide notifications, and managing PTO. I find the self-service tools great as they reduce questions from employees by tracking PTO efficiently. I love the customizability and find it easy to use. The custom reports are great, saving me time and providing the exact results I need without any unnecessary information. I also needed more automation, which I found with Netchex. **What do you dislike about Netchex?** Some employees have app glitches where things won't load sometimes. Additionally, it sometimes incorrectly states that employees are out of the building when they are actually inside. The initial setup was quite extensive, and I didn't expect it to entail so much. **What problems is Netchex solving and how is that benefiting you?** I use Netchex for managing payroll, time cards, and PTO. It allows department managers to handle time cards effectively and tracks PTO, minimizing employee questions. The self-service tools are great. ### 8. Easy Payroll Processing and Comprehensive Benefits Management **Rating:** 4.5/5.0 stars **Reviewed by:** kathy h. | PAYROLL/HR, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 09, 2026 **What do you like best about Netchex?** Easy to process payroll, good support for upcoming Netchex platform upgrades, comprehensive process for managing employee health benefits, Netchex is working hard to improve workflow tasks **What do you dislike about Netchex?** slow response times for technical case issues, long lag times for resolution **What problems is Netchex solving and how is that benefiting you?** helping us process payroll faster with easier workflows to correct tinmecards and missing employee information, expanding the knowledge and help center so we can obtain self service answers ### 9. Netchex - Disappointing Platform **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Netchex?** Unfortunately, not much. The platform is difficult to navigate and requires too many clicks back and forth. The reporting is awful—unorganized and hard to use. **What do you dislike about Netchex?** Again, the platform itself is one of the worst I’ve used. It’s not user-friendly at all—it's difficult to navigate and requires far too many clicks to get anything done. Reporting is pretty much non-existent, and their customer service isn’t something I can commend either. **What problems is Netchex solving and how is that benefiting you?** They aren’t solving many problems, and they’re definitely not benefiting me. ### 10. Intuitive Payroll & HR Administration witEasy to Use with Responsive Supporth Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Devika B. | HR Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 09, 2026 **What do you like best about Netchex?** What I like best about Netchex is how easy it is to use for payroll and HR administration. The platform is intuitive, and their support team is responsive and helpful whenever we've needed assistance. **What do you dislike about Netchex?** While Netchex works well overall, some reports and customization options could be more flexible. Occasionally, certain features take a bit of time to locate, but the support team is helpful when assistance is needed. **What problems is Netchex solving and how is that benefiting you?** Netchex helps streamline payroll, time tracking, and employee management by bringing everything into one platform. This has reduced administrative effort, improved accuracy, and made HR processes more efficient for our team. ### 11. Useful, but Too Many Steps to Complete Simple Tasks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Netchex?** Netchex is useful, but there are a few changes that need to be made to make the system more user-friendly. **What do you dislike about Netchex?** I don’t like that the system makes me go through so many steps just to complete a single task. **What problems is Netchex solving and how is that benefiting you?** Netchex helps streamline our onboarding and payroll processes by keeping employee information, documents, and required tasks organized in one place. This saves time, reduces errors, and makes it easier to track each new hire’s progress. ### 12. Longtime client review **Rating:** 3.5/5.0 stars **Reviewed by:** Tiffany M. | COO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 17, 2026 **What do you like best about Netchex?** It was locally owned and operated and we had a relationship with the staff and owners originally. **What do you dislike about Netchex?** It has become more "corporate" and dislocated from that personal touch we like from our small town. **What problems is Netchex solving and how is that benefiting you?** Handling the complex state and federal taxes in regard to employee/payroll is the biggest reason we use Netchex. ### 13. Easy-to-Use HR and Payroll Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | Junior Accountant, Accounting, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 07, 2026 **What do you like best about Netchex?** I like that Netchex is easy to use and keeps payroll and HR tasks in one place. It saves time, makes routine work more organized, and the interface is straightforward for everyday use. **What do you dislike about Netchex?** Some reports could be more customizable, and it can take a little time to find certain settings. I also think the interface could be updated to make navigation easier in some areas. **What problems is Netchex solving and how is that benefiting you?** Netchex helps manage payroll, employee information, and time tracking in one system. It reduces manual work, saves time, and helps keep HR and payroll tasks organized and more accurate. ### 14. User-Friendly Platform for Admins and Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon O. | Human Resources Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 18, 2026 **What do you like best about Netchex?** I find the platform to be user friendly for both admins and staff members. **What do you dislike about Netchex?** I do wish that the dashboard was customizable to make it a bit more engaging. I also do not feel it is a great platform for housing personnel files. **What problems is Netchex solving and how is that benefiting you?** Netchex is helping to automate payroll and timekeeping functions. We have been able to streamline timekeeping functions and regulate parameters around when and where punches can take place. ### 15. Centralized, Intuitive Payroll Management with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** JUNIA L. | Administrative Assistant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 05, 2026 **What do you like best about Netchex?** I really like how centralized and intuitive Netchex is for managing payroll and employee data. It's very convenient to do everything in one system, like processing payroll and updating employee profiles, without needing to jump to different platforms. I also appreciate their excellent customer service. Their support team is super responsive and willing to walk me through issues step by step. **What do you dislike about Netchex?** Sometimes when they do system updates it can mess up some features but when you call them they are quick to fix them. **What problems is Netchex solving and how is that benefiting you?** Netchex solves problems like tax issues and centralizes payroll and employee data management. The system is intuitive, and their responsive support team is a plus. ### 16. Secure Employee Management and Easy Payroll **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** March 24, 2026 **What do you like best about Netchex?** I like that I can manage employee information securely, and running payroll is very easy. Overall, it makes these tasks feel straightforward and well organized. **What do you dislike about Netchex?** Customer support hasn’t been great in the past. I’ve had to rely on email or chat boxes to get help, rather than having an account manager I can call and speak with directly. It has improved slightly, but support is still two time zones away from me, so when I need something urgently, there have been times I haven’t been able to get it. **What problems is Netchex solving and how is that benefiting you?** It solves the hassle of running payroll and managing payroll taxes separately. Having managed payroll all in one system is very helpful and makes the whole process much easier to handle. ### 17. Netchex: Streamlined Payroll and HR, Needs Onboarding Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca A. | Human Resources Representative, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 04, 2026 **What do you like best about Netchex?** I appreciate Netchex for its ease of use, having payroll, timekeeping, and HR tools all in one place. Payroll and time & attendance features are particularly valuable because they ensure accuracy and save time. Despite our old system being archaic, Netchex made the transition smooth. **What do you dislike about Netchex?** There is room for improvement in the onboarding experience and fillable forms. Enhancing the flexibility and usability of these features would help streamline the new hire process and reduce manual follow-up. **What problems is Netchex solving and how is that benefiting you?** Netchex reduces manual processes by centralizing payroll, timekeeping, and employee data, enhancing accuracy, supporting compliance, and saving time through task automation. ### 18. Great program for monitoring staff information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about Netchex?** The way Payroll is easy to process and edit timecards **What do you dislike about Netchex?** It would be nice if there was a receipt if the candidate received an offer letter or resume review notification sent to the employer to verify if it had been completed electronically **What problems is Netchex solving and how is that benefiting you?** Making the hiring process easy and effective ### 19. Exceptional Service and Perfect for All Business Sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Jacquie T. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 20, 2026 **What do you like best about Netchex?** I appreciate Netchex because customer service is always accessible with no long hold times and the representatives are friendly and knowledgeable. It's crucial for me that customer service reps are in the USA, as it allows for clear communication when addressing payroll issues. The platform is versatile, working well for small businesses and large corporations, and I'm confident that the price point and product fit any business size. Additionally, the initial setup of Netchex was extremely easy and user-friendly. **What do you dislike about Netchex?** I don't have any complaints **What problems is Netchex solving and how is that benefiting you?** Netchex gives me confidence in handling and paying payroll taxes efficiently. ### 20. Streamlined Onboarding with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Laura N. | HR Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 23, 2025 **What do you like best about Netchex?** I appreciate that Netchex has streamlined the onboarding process by eliminating the need for sending out tons of paperwork for new hires. I love the easy access to information in the Knowledge Center which makes finding solutions quick and efficient. The ability to submit tickets quickly and have them addressed promptly is fantastic. Customer Service is top-notch and always very helpful and available when needed, and I never have to wait long for a response, which is awesome. The tutorials and on-demand trainings are also very helpful when I need a quick solution to a problem. **What do you dislike about Netchex?** Accruals need some work. It would help if the accruals would reflect the correct hours available regardless of being in the pay period that an accrual is set to renew. If someone has an anniversary date during the current pay period, the accrual plans will not show the new amount of hours available until after the payroll closes. This confuses the employees and HR is always having to investigate, answer questions regarding the discrepancy, and follow up to make sure the accrual is reflecting the correct hours after payroll has been processed. The initial setup was very tedious but doable. **What problems is Netchex solving and how is that benefiting you?** Netchex streamlines the onboarding process, eliminating the need for new hires to fill out numerous pieces of paperwork. The platform provides fast support, efficient ticket submissions, and helpful training resources, which solve our team's challenges promptly. ### 21. Great customer service and caters to your industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 03, 2026 **What do you like best about Netchex?** Payroll process steps and customer service **What do you dislike about Netchex?** Nothing, Netchex is a great tool and easy to use **What problems is Netchex solving and how is that benefiting you?** We had a benefits issue and the way Netbenefits is set up, we were able to solve our issues. ### 22. User-Friendly, Reliable Payroll with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor G. | HR Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 13, 2026 **What do you like best about Netchex?** The interface is very user friendly. I love the payroll module and the support teams. **What do you dislike about Netchex?** I honestly have no complaints. Netchex has been very reliable and easy to adapt to. **What problems is Netchex solving and how is that benefiting you?** We have integarted everything into Netchex. We use the benefits, payroll, hireology, onboarding, and more and it is seemless. ### 23. Easy-to-Use Website with Exceptionally Helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about Netchex?** The ease of the website as well as the customer service team when issues arise. They are always very helpful. **What do you dislike about Netchex?** They seem to do a lot of updates that move things around the site. It seems once I get used to locating something in a specific spot, they will change the layout and I am wasting time searching for functions. **What problems is Netchex solving and how is that benefiting you?** I think they are working well to keep this productive for us ### 24. Reliable Payroll Management with Top-Notch Support **Rating:** 4.5/5.0 stars **Reviewed by:** Roberto E. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 **What do you like best about Netchex?** I like the customer service and the general turnaround time for 99% of problems, as well as the great follow-up. I also found the initial setup of Netchex to be very easy. **What do you dislike about Netchex?** Some complicated tax issues with filings that are not sent in on time or require logins from C-Suite employees. **What problems is Netchex solving and how is that benefiting you?** Netchex handles payroll, tax filing, and PTO problems effectively. I appreciate their customer service, quick turnaround for issues, and thorough follow-ups. ### 25. Thorough and user friendly. Very adaptable for different clientele and customer service is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Netchex?** We use Netchex for the majority of our "select" side of the company. It's customizable and very open to making new opportunities for customization. **What do you dislike about Netchex?** It can occasionally be glitchy but usually that's resolved very quickly. **What problems is Netchex solving and how is that benefiting you?** Employee management, pto plans, and onboarding. It has streamlined many of these processes for our clientele. ### 26. User-Friendly Design with Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shilpa V. | Corporate Controller, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 14, 2026 **What do you like best about Netchex?** The software design, user friendly and custome service **What do you dislike about Netchex?** The GL integration for various levels of departments is not so easy **What problems is Netchex solving and how is that benefiting you?** quick and easy payroll process ### 27. Wonderful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** NANCY S. | VP Of Payroll, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 29, 2025 **What do you like best about Netchex?** Netchex excels at client engagement, providing hands-on support and clear guidance through each module and process. Their team ensures you're never left navigating the system alone, making the platform approachable and user-friendly. Netchex offers extensive training resources and multiple channels of communication, all accessible through their platform, making it easy to get help when you need it. Overall, they’re a reliable and supportive HRIS partner. **What do you dislike about Netchex?** One area where Netchex could improve is in automating the payroll scheduling process. Currently, users need to manually enter pay period and paycheck dates. Additionally, the system requires an override to run payroll with next-day paychecks; it would be nice to have more flexibility in that aspect. **What problems is Netchex solving and how is that benefiting you?** Netchex is excellent at helping us keep clients in compliance, particularly when it comes to accurate withholding and timely remittance of taxes and other deductions. ### 28. Effortless Online Timekeeping and Payroll **Rating:** 4.0/5.0 stars **Reviewed by:** Darla Z. | Human Resources Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** March 04, 2026 **What do you like best about Netchex?** The ease of online time keeping and payroll **What do you dislike about Netchex?** Sometimes it takes too long to get an answer when a support ticket is submitted **What problems is Netchex solving and how is that benefiting you?** Ease of payroll remotely, I am able to help onboard and do payroll remotely for our company. ### 29. Netchex has supported every need for J&A. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Netchex?** It is easy to use and the implementation support was above & beyond. **What do you dislike about Netchex?** Allocations reporting could be better. It is hard to pull details needed. **What problems is Netchex solving and how is that benefiting you?** 401k 360 integration is good ### 30. Easy-to-Use, User-Friendly Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 24, 2026 **What do you like best about Netchex?** EASE OF USE AND IT IS A USER FRIENDLY PLATFORM **What do you dislike about Netchex?** SOMETIMES REPORTS YOU NEED ARE A LITTLE HARD TO NAVIGATE **What problems is Netchex solving and how is that benefiting you?** IF I SUBMIT A CASE, I GET THE ANSWERS QUICKLY EVEN IF THEY SAY IT MAY TAKE 2 OR 3 DAYS. ### 31. User-Friendly Interface, but Reporting Can Be Tricky **Rating:** 5.0/5.0 stars **Reviewed by:** Sue A. | HR MANAGER, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 31, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Netchex?** I LIKE THAT THE PROGRAM IS USER FRIENDLY **What do you dislike about Netchex?** ONBOARDING. I'M UNSURE HOW TO PRINT AN EMPLOYEE'S DOCUMENTS. **What problems is Netchex solving and how is that benefiting you?** PAYING PAYROLL TAXES. KEEPING TRACK OF PTO TIME/ACCRUALS REPORTING. ALL THE REPORTS YOU CAN THINK OF. ### 32. Reliable, user-friendly payroll and HR platform **Rating:** 5.0/5.0 stars **Reviewed by:** Heather K. | CXO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 10, 2025 **What do you like best about Netchex?** The platform is intuitive and easy to use, even for team members who aren't tech-savvy. Customer support is responsive and knowledgeable, and the reporting features make it simple to track payroll, taxes, and employee changes. I also appreciate how seamlessly everything connects — from onboarding to benefits to time tracking. **What do you dislike about Netchex?** Some of the customization options for reports and user permissions can feel a bit limited, and updates sometimes roll out with little notice or explanation. That said, the team is usually quick to address any hiccups. **What problems is Netchex solving and how is that benefiting you?** Netchex is helping us streamline and centralize our HR and payroll processes, which used to be scattered across multiple platforms and manual systems. It’s saved us a ton of time and reduced errors by automating tasks like payroll, onboarding, and time tracking. The ability to manage everything in one place — from employee data to benefits to compliance — has made our operations smoother and more efficient, especially as our team continues to grow. ### 33. Easy Punch Time and PTO Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Craig T. | SERVICE MANAGER, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 29, 2026 **What do you like best about Netchex?** EASY TO REVIEW PUNCH TIMES AND PTO. EASY TO REQUEST TIME OFF **What do you dislike about Netchex?** BEING ABLE TO MAKE CORRECTIONS THE NEXT DAY IF I MISSED A PINCH **What problems is Netchex solving and how is that benefiting you?** KEEPING TRACK OF PTO ACCRUED, TIME MANAGEMENT FOR MISSED PUNCHES ### 34. Strong Native Tools, but QA and Release Communication Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** daniela b. | HR Generalist, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 06, 2026 **What do you like best about Netchex?** Most of the programs are part of netchex themselves and not a 3rd party. **What do you dislike about Netchex?** There's no much quality assurance or communication when products are released. When there are bugs, you do not hear back from anyone and months can go by. Sometimes, no one ever reaches back out. **What problems is Netchex solving and how is that benefiting you?** They are mainly solving issues to make the program flow better and have better reporting capabilities. ### 35. No manual processes, quick and accurate payrolls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 15, 2026 **What do you like best about Netchex?** Simplicity, and integrations available. Makes accurate payroll processing and amazing support. **What do you dislike about Netchex?** Nothing much to dislike, may be more reporting and scheduled emailing. **What problems is Netchex solving and how is that benefiting you?** Processes Payroll with integration and automations, processes GL integrates with my accounting tools. ### 36. 100% Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 24, 2025 **What do you like best about Netchex?** Netchex has been a game‑changer for our business. They helped us streamline our payroll and timekeeping by consolidating everything into one seamless system. Now we manage clock‑ins, payroll runs, tax payments, and new‑hire reporting all from a single platform—no more juggling multiple tools. The automation has saved us tons of time and eliminated so many manual errors. Their team also handles all the tax filings and new-hire paperwork, taking a huge weight off our shoulders. And whenever we’ve needed help, their customer support has been fast, friendly, and effective. Based on feedback on G2, we’re not alone—many users report that Netchex “streamline[s] and centralize[s] HR and payroll processes,” saves time, and reduces errors. **What do you dislike about Netchex?** So far, there is no downside to Netchex. **What problems is Netchex solving and how is that benefiting you?** Manually entering employees time each payroll and submitting all required government reports. ### 37. admin **Rating:** 3.0/5.0 stars **Reviewed by:** Erica C. | admin, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 28, 2025 **What do you like best about Netchex?** The system is fairly easy to learn and work with daily **What do you dislike about Netchex?** Netchex is slow on some pages, scrolls/thinks. System does not identify minors, would be helpful if it flagged employees that are minors. End of year tax delivery methods should be included in the onboarding process. It is costly to mail tax forms when MOST get returned, THEY should be delivered electronically or at least include the question in the onboarding process. **What problems is Netchex solving and how is that benefiting you?** Onboarding, Payroll, Taxes ### 38. VERY EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** Maddie M. | Director of Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 23, 2025 **What do you like best about Netchex?** Whenever I have a question, there are so many resources available to help me. I would definitely recommend it 10 out of 10. **What do you dislike about Netchex?** Nothing to dislike, very user friendly! Every step is easy to use! **What problems is Netchex solving and how is that benefiting you?** They assisted me with adding PTO on the back end. The person I spoke with was very kind and helpful. ### 39. Positive! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather H. | Corporate Human Resources Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 15, 2025 **What do you like best about Netchex?** I genuinely admire the company's relentless drive for innovation and their ongoing efforts to enhance the user experience. It's impressive how they continually introduce new features and improvements that meet the evolving needs of their users. Additionally, I love the platform's high level of customization, which allows me to tailor it to my specific preferences and workflows, making it not only user-friendly but also perfectly suited to my personal requirements. **What do you dislike about Netchex?** There can be processes that aren't user-friendly. My main qualm is that Netchex doesn't let you make status changes for a future effective date. I know they are working on this now, and I'm excited for it to roll out! **What problems is Netchex solving and how is that benefiting you?** Workflows with future status changes. ### 40. Netchex feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Diana M. | Controller, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2025 **What do you like best about Netchex?** Reports/the fact that employees can print their own paystubs/W-2 **What do you dislike about Netchex?** The fact that I have to sometimes call to get my payroll invoiced. The hold times are alot longer than stated on the hold message **What problems is Netchex solving and how is that benefiting you?** There are reports that I can run that are helpful ### 41. Always very helpful when calling customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail R. | HR/Payroll, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2025 **What do you like best about Netchex?** I love how the website is very easy to use and easy to navigate. Customer support always helps me and walks me thru any issue I may be having **What do you dislike about Netchex?** I just wish the wait to get on a call would be quicker. **What problems is Netchex solving and how is that benefiting you?** I recently called to get help on a custom report. ### 42. Netchex new to me **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 07, 2025 **What do you like best about Netchex?** Many facets of payroll system from new hires, onboarding, benefits, time and attendance, learning training automations for employees/new hires. **What do you dislike about Netchex?** That all modules are not built before we transitioned to Netchex. It would be more helpful to have clients roll out a complete basic product before handing off to users. I feel as if I am going backward not forward and eventually will get there. **What problems is Netchex solving and how is that benefiting you?** More automations than previous products, just reports seem more lengthy and not as custimizable yet. ### 43. Honest, Authentic Difficulties with Netchex **Rating:** 1.0/5.0 stars **Reviewed by:** Kevin S. | Human Resources Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 18, 2024 **What do you like best about Netchex?** As an employee and as a client administrator, it is very easy to navigate back and forth from accounts. I think processing payroll is the easiest, straightforward part of using Netchex. Submitting a Case representatives are very helpful. **What do you dislike about Netchex?** Account representatives will never return calls or communication requests. The Submit a Case representatives are helpful but company "Client Success Representatives," "Client Service Representatives," and "Client Account Representatives" are basically non-existent. Not being able to delete/remove departments, codes, schedule groups is a tad bit annoying. Time and Attendance punching in and out glitches on a daily basis for no reason. The lack of transparency in pricing and the minimum monthly fee is the worst part. With respect to the first paragraph, I cannot communicate with anyone to infer about product add-ons and adjustments of the contract. **What problems is Netchex solving and how is that benefiting you?** Netchex overcharged monthly minimums to certain clients based on a Legacy Billing Structure. I heavily considered making a switch to a different platform. They said they were going to fix it but I have yet to see any proof. It will benefit me and the company greatly if they do fix this issue. ### 44. Streamlining payroll and onboarding procsses! **Rating:** 5.0/5.0 stars **Reviewed by:** Zaira T. | HR Recruiting Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2025 **What do you like best about Netchex?** Not having to utilize several different systems for task completion. **What do you dislike about Netchex?** Nothing just yet, what I have seen so far it is looking better! **What problems is Netchex solving and how is that benefiting you?** Nothing so far, have not been in the system that long ### 45. Overall a basic system to learn **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 04, 2025 **What do you like best about Netchex?** I have used many systems such as ADP, PeopleSoft, SAP and felt Netchex for the most part is intuitive. However, some things are harder to learn/understand the logic than the other systems. I do like how there are preset reports in Netchex that make is easy to run reports at times. **What do you dislike about Netchex?** I liked how other systems had more of a workflow to ensure all fields that need to be completed are completed, for example when hiring in an employee. I felt there were many places that I had to go in Netchex to make sure a person was set up and those are easy to miss. I realize Netchex is more of a payroll system than HRIS therefore, it may not do all that I would like it to do and flow easier. **What problems is Netchex solving and how is that benefiting you?** Setting up our backend benefits. I do like how there is support however, I do not like how their time is limited on their help especially if we are on a call. ### 46. I love Netchex! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 18, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Netchex?** Netchex contains all important info for employees such as their timekeeping, demographics, compensation, and licensure. It is super easy to build reports to find exactly what you need. **What do you dislike about Netchex?** There are moments when Netchex is lagging and certain buttons will not worok. Not often, but sometimes. **What problems is Netchex solving and how is that benefiting you?** Netchex helps keep our licensures and certifications up to date by it building its own monthly report to show which are out of date. ### 47. User for 3 plus years **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 11, 2025 **What do you like best about Netchex?** The ability to deduct and pay local taxes for employees who live in a city. Netchex handling the payment of taxes/child supports/garnishments for all payrolls. **What do you dislike about Netchex?** I dislike the process/explanation of miscellaneous charges. For example, this year we were charged fees for tax discrepancies discovered in an audit for 2021. These charges are just attached to the next payroll and is NOT disclosed and explained to the client/user. **What problems is Netchex solving and how is that benefiting you?** The timely filling of federal, state and local taxes, as well as, the production of W2's and 1095/1094 forms. ### 48. Good product mix **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 29, 2025 **What do you like best about Netchex?** I like the ease of use for multiple companies. It is user friendly and inclusive. The live chat and support is excellent. I am a Payroll Manager and use Netchex daily. **What do you dislike about Netchex?** I do not like that it took away the teach me button to watch training videos, or the show me button. I was in the middle of completing it when it disappeared. **What problems is Netchex solving and how is that benefiting you?** We have multiple companies and multiple different types of payroll. Netchex makes it easy to navigate between them and complete all the different types of payroll efficiently and quickly. ### 49. User-Friendly, Well-Organized, and Reliable App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 18, 2025 **What do you like best about Netchex?** User-friendly, well organized, and reliable. **What do you dislike about Netchex?** I have no suggestions for improving the app. **What problems is Netchex solving and how is that benefiting you?** Saves me time as I conduct tasks on a daily basis in processing payroll. ### 50. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 03, 2025 **What do you like best about Netchex?** The staff at Netchex are always friendly and very helpful. I love that they have multiple ways to get help, from a chat line to a very extensive help section, and most of all I love that I can talk to a person on the phone when I need help walking through something. They are really good at following up on problems as well. I have been very pleased with our service. I also find the system very easy to use and they have a number of features that you can add on to fit your business needs. **What do you dislike about Netchex?** Sometimes I find it teadious to find the right report that I am looking for. They have lots of options for reports but there are so many to look through especially when first starting out. Their staff did teach us how to pull just the data we were looking for so that was very helpful but they had to walk me through it. **What problems is Netchex solving and how is that benefiting you?** Time and Attendance, PTO and Payroll ## Netchex Discussions - [Does Netchex have an app?](https://www.g2.com/discussions/does-netchex-have-an-app) - 1 comment - [View Netchex pricing details and edition comparison](https://www.g2.com/products/netchex/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-02+02%3A12%3A02+-0500&secure%5Bsession_id%5D=750c80d0-3390-453f-ba50-d1252761d8f5&secure%5Btoken%5D=48c48b5a2613b03974b28996a24217f6a3a44a33dc2cc8627e28d72c86efaf3f&format=llm_user) ## Netchex Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Platform Basics** - Interoperability - Performance **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Platform Content** - File Sharing - Content Library **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Generative AI** - AI Text Generation - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation ## Top Netchex Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,151 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.6/5.0 (5,014 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 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