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Hubstaff Reviews & Product Details

Pricing

Pricing provided by Hubstaff.

Starter

$4.99
2 user minumum Per Month

Hubstaff Reviews (2,329)

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Reviews

Hubstaff Reviews (2,329)

View 2 Video Reviews
4.4
2,329 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Hubstaff for its ease of use and accurate time tracking, which simplifies managing work hours and enhances productivity. The platform's ability to provide detailed reports and activity monitoring is highly valued, making it a reliable tool for remote teams. However, some users note that the activity tracking can feel intrusive at times.

Pros & Cons

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Wayne W.
WW
Wayne W.
Director of HR & Talent Development
Small-Business (50 or fewer emp.)
"Hubstaff Makes Remote Team Management and Payroll Tracking Easy"
5/5
What do you like best about Hubstaff?

What I like most about Hubstaff is how easy it makes managing a remote team. With team members working across different countries and time zones, it really helps to have one place where I can see hours worked and keep track of productivity.

I particularly like the timesheets and reporting features, as they make checking hours and preparing payroll much easier. It also gives me a better understanding of how the team is working and helps me pick up on any issues early. Overall, it's a really useful tool for managing our day-to-day operations. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

One thing I feel could be improved is the reporting functionality. While Hubstaff provides a lot of useful information, getting the exact data I need can sometimes take a bit more effort than expected.

It would also be great to have more flexibility when it comes to managing schedules and tracking hours, especially when working with team members across different time zones. Overall, it works well for what we need, but a few improvements to the reporting and user experience would make it even better. Review collected by and hosted on G2.com.

Response from Paolo V of Hubstaff

Hi Wayne! Thank you for sharing your experience! We’re glad Hubstaff helps you manage your distributed team, simplify timesheets and payroll, and spot issues early. Cheers!

Taimoor A.
TA
Taimoor A.
WEB DEVELOPER
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Time Tracking with Clear Reports and Lightweight Performance"
5/5
What do you like best about Hubstaff?

What I like best about hubstaff is how easy it is to track my time without it getting in the way of my work. I just start the timer when I begin a task, and it runs quietly in the background. It also makes it easy to show my manager how much time I've spent on each project, so there's no confusion about my hours. The activity reports and timesheets are clear, and the app is lightweight, so it doesn't slow down my system even when I'm working on heavy development tasks. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

Sometimes the idle detection stops the timer while I'm still working, for example when I'm reading a task, reviewing designs or checking pages on another screen. I then have to add that time back manually. The random screenshots can also feel a bit intrusive at times. Apart from that, I don't have any major complaints. Review collected by and hosted on G2.com.

Response from Paolo V of Hubstaff

Hey there Taimoor!

Thanks for taking the time to leave us such a detailed review! We’re so happy to hear that you find Hubstaff convenient to use. We designed our desktop app to run smoothly in the background without getting in the way of your computer’s performance, so it’s great to know you’re having a good experience with it!

Thanks again for making our day! Cheers!

Faye D.
FD
Faye D.
AI Trainer and Content Writer/Editor
Mid-Market (51-1000 emp.)
"Great for Tracking Time/Pay; Privacy and Customizability Could Use Work"
3.5/5
What do you like best about Hubstaff?

It’s very easy to see my hours in either my own time zone or my organization’s, and the navigation to different types of views is really obvious. As a contractor, I’m happy that most of my clients/agencies use Hubstaff; it makes it simple to calculate hours, handle invoicing, etc., without having to learn a new system every time. Depending on the client, the ability to add hours myself and edit time is also really nice.

I’m also fond of the (newer, I think!) feature that lets you discard idle time and keep going, or turn it off. It’s MUCH nicer than realizing I left something running accidentally and then having to contact an administrator, and so on.

Overall it’s mostly straightforward, and it keeps improving. It’s a pretty good setup. The UI could maybe be a tiny bit cleaner and less technical, but it’s still easy to use, and it breaks things down into a good mix of granular and less-granular views so you have solid options. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

Something that perplexes me is that the UI seems to treat every member or hire as if they’re an organization leader. For example, I don’t have permission to create reports or search other members, but those options still show up anyway. The UI doesn’t adjust to my role or assume I’m only looking for my own data (since I don’t manage anyone), so it ends up feeling like unnecessary clutter. I’ll click into “Reports” hoping to find what I need, only to realize I can’t customize most of it.

That’s a good segue into another issue: there are some odd gaps in customizability that lead to hunting around in nooks and crannies for basic information.

The #1 culprit for me here is earnings visibility. One thing I’d really like is an easy way to see how much I made per day, and to be able to move that date range around. Right now, I can put how much I made “today” or “this week” on my dashboard, just like I can with hours worked, which is great. But if I want to look at a different week to compare what I worked, I can’t change the range from the dashboard. Timesheets is right there for hours, but earnings are much harder to locate. It shows briefly on the home page, but to find weekly earnings where I can actually change the date range, I have to go into “Reports”—a section I mostly don’t need as an individual with no direct reports. Thankfully there’s a favorites feature, but it still feels like this should be easier to access without having to dig.

My absolute #1 issue (I’m listing it second only because I realize this is probably a feature that helps sell Hubstaff, but I’m still passionate about it) is that I’m not a fan—understatement—of screenshot software or “smart” URL/app-based auto-productivity assessment. To me, it seems like a major PII/privacy/potential HIPAA risk. If, halfway through a work session, Hubstaff captures sensitive information like passwords via screenshot, or I have to quickly reply to an email involving my medical history in the middle of a task, that information is exposed to my managers and potentially to Hubstaff staff. And, there's further risk around that, especially given how quick text is to pull from images: if Hubstaff were hacked while those screenshots are stored on servers, that information could be leaked. From a privacy and legal standpoint, this seems not only unfair but dangerous.

(Additionally, I don’t really have much of an option in my own privacy where Hubstaff is concerned: while I can choose not to work with a client, I have to opt into whatever my clients choose to capture in order to earn money at all. Sometimes that includes signing contracts before they disclose their time tracking and invoicing methods. That's not Hubstaff's fault, but it does mean that the more privacy-aware time tracking methods are -- and the more they highlight what they do to keep individual contributors' data safe -- the more I appreciate them.)

This kind of software also ends up policing what tools people use, especially since it’s used by task-based freelancers who may genuinely need to open websites that look random, entertainment-based, or social as part of their work. That can waste project manager/admin time too, with inflated “low productivity” numbers or alerts that then have to be investigated, or, worse, it can punish workers when those PMs don’t investigate closely.

If there’s a real pattern of low performance, it will show up in other places than which apps someone has open, and there are other tools to evaluate it with that don't bundle with time tracking. I would suggest that it makes more sense to offer these measures after the fact as an option for managers to use selectively—for example, focusing on individuals who show long-term patterns, like excessive idle time, repeated “keep and resume” on idle popups, or who have already been flagged via other KPIs—but not to be turned on across the board as part of onboarding, which forces employees or contractors to accept broad policing measures just to log time. Review collected by and hosted on G2.com.

Response from Paolo V of Hubstaff

Hi Faye! Thank you for taking the time to share such detailed feedback! We’re glad Hubstaff makes time tracking and invoicing easier for you as a contractor. We also appreciate your honest thoughts on navigation, earnings visibility and privacy concerns. Feedback like yours helps us understand where we can improve the experience for both individual contributors and organizations. Thanks for helping us get better!

Priyanka P.
PP
Priyanka P.
UI/UX Team Lead
Small-Business (50 or fewer emp.)
"HUBSTAFF Track your Staff performance"
4.5/5
What do you like best about Hubstaff?

the best thing with Hubstaff is you can track the project working hours indivisibly. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

nothing \as such but the pricing is too high as compare to other software. Review collected by and hosted on G2.com.

Mercy I.
MI
Mercy I.
Customer Support Specialist
Mid-Market (51-1000 emp.)
"Accurate Time Tracking, Motivational Boost"
4/5
What do you like best about Hubstaff?

I really appreciate Hubstaff for its efficient time tracking and the motivation it provides. The time tracker and the activity percentage results are things I like the most. It gives accurate data, and I find the email updates with my weekly results very motivating. The software helps me track my time effectively, manage my productivity, and encourages me to stay disciplined. I also found the initial setup to be quite easy and not challenging. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

I've found a couple of issues with Hubstaff. Sometimes it doesn't track my working hours accurately, like I might notice thirty minutes or even an hour missing, which feels like it's a system malfunction or something. It would be great if this could be fixed to be more accurate. Also, I can't have two accounts with different emails, which is frustrating. I prefer to apply for jobs using my personal email rather than the company email, but Hubstaff makes it difficult. Plus, I should be able to track time for two different companies if I'm working for both. This limitation is quite inconvenient. Review collected by and hosted on G2.com.

Response from Paolo V of Hubstaff

Hi Mercy! Thanks for taking the time to share your feedback with us! We're glad to hear that Hubstaff helps you track your time efficiently!

We’re sorry to hear about the missing tracked time. No worries, please send us an email at support@hubstaff.com so our Support team can take a closer look and assist you. 💙

Holly P.
HP
Holly P.
International Coordinator
Small-Business (50 or fewer emp.)
"Hubstaff Made Our Shift to Hybrid Work Seamless"
5/5
What do you like best about Hubstaff?

We started using Hubstaff after a period of all in office work. Making the transition to partially remote made us nervous, but the visibility that Hubstaff offers made it incredibly easy to know exactly how much time each team member was spending on each of our client projects. Not only does hubstaff record time, but it also allows you to classify that time into different buckets which was really important for us in terms of operational efficiency and team transparency. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

I honestly don't have any downsides to share. The user interface is easy to use and the emailed weekly reports are a huge time saver. Review collected by and hosted on G2.com.

Response from Paolo V of Hubstaff

Hi Holly!

Thanks for sharing your experience! We’re glad Hubstaff helped make the transition to remote work easier and gave your team better visibility into time spent across client projects.

It’s great to hear that our time tracking and categorization features have helped improve your team’s efficiency and transparency!

Thanks again for the lovely words!

Amro A.
AA
Amro A.
Customer Support
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Easy Time Tracking and Clear Productivity Visibility for Remote Teams"
5/5
What do you like best about Hubstaff?

What I like most about Hubstaff is how easy it makes it to track time and manage productivity across remote teams. Features like automatic time tracking, detailed activity reports, and project-based tracking support transparency without adding extra administrative work. I also find the reporting tools especially helpful for keeping an eye on project progress, balancing workloads, and strengthening team accountability. Overall, Hubstaff offers a straightforward, reliable way to keep projects organized while giving both managers and team members clear visibility into how time is being spent. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

One drawback of Hubstaff is that some of its employee monitoring features can feel a bit intrusive, particularly for teams that place a high value on autonomy. The desktop app can also occasionally prompt reauthentication or run into minor syncing delays. In addition, while the reporting tools are helpful, tailoring reports to very specific business needs can take some time to learn and get right. That said, these feel like relatively minor issues compared with the overall value and visibility the platform provides. Review collected by and hosted on G2.com.

Kriti  K.
KK
Kriti K.
Domain expert
Mid-Market (51-1000 emp.)
"So much at the same place"
5/5
What do you like best about Hubstaff?

Almost all is still the same. I got a chance to switch to JIBBLE, then I realised how good, efficient HUBSTAFF is. It makes my life as TEAM LEAD easier because now I can track and manage everyone working for me. It's performance, accuracy, and integration of AI. Its UI also has become so friendly for me and also for my juniors too. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

Honestly, nothing, still a star for me. No complaints so far whatsoever. Review collected by and hosted on G2.com.

Michelle R.
MR
Michelle R.
HR Coordinator
Mid-Market (51-1000 emp.)
"Smart Reports Make Team Performance Easy to Track"
5/5
What do you like best about Hubstaff?

that they have smart reports that allow me to oversee our teams performance, and highlight when they fell off track without having to dig for that information Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

I dislike they there is no mode to send specific reports to specific people. Right now I feed the report I want to Claude and have it create a workflow for me. It would be nice to cut out that middle man Review collected by and hosted on G2.com.

Response from Paolo V of Hubstaff

Hey there Michelle! Thanks for sharing how Hubstaff’s smart reports help you spot performance trends without digging through the data. We’re glad it’s giving you clearer visibility and reducing the need for constant oversight. We also appreciate your feedback, thanks again!

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Makes Daily Workflow and Time Tracking Much Easier"
4.5/5
What do you like best about Hubstaff?

It helps me keep my daily work more organized and properly managed without making things complicated. I work as a Dietician and Nutritionist and also create health education content for social media, so I use it for managing wellness content tasks, patient follow-up work, and checking how much time is spent on different activities during the day.

The time tracking and to-do management features are very useful in my regular workflow because they help me stay focused while handling multiple health-related tasks together. I also like that project tracking, activity monitoring, reports, and productivity insights are available in one place, so it becomes easier to manage routine clinic work and content planning work side by side. The dashboard feels clean and easy to understand even for daily use.

Setup was also simple for me and the implementation process did not take much time. I liked that it supports integrations and different tracking options, which makes work management more flexible. Customer support is helpful whenever I wantany Help. I use Hubstaff many times during the week, especially while managing patient reports, content schedules, follow-up reminders, and health awareness content tasks. Overall, Hubstaff helps me manage daily work, task tracking, follow-up activities, and content related workflow in a much more organized and manageable way. It saves time during busy schedules and makes regular work easier to handle while keeping everything properly tracked from one place. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

Sometimes while switching between different tasks or projects, the timer may need a few extra clicks to start or move correctly, especially between desktop and web tracking. I also feel that some dashboard sections and settings can take time to fully understand in the beginning because there are many options available. Apart from that, the overall experience has been smooth and useful for managing regular work activities. Review collected by and hosted on G2.com.

Questions about Hubstaff? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
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Last activity 7 months ago

Is Hubstaff legal?

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[Deleted User]
G2
[Deleted User]
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Last activity about 2 months ago

How has Hubstaff helped streamline workflows, and what would you change about UI and integrations?

Pricing Options

Pricing provided by Hubstaff.

Starter

$4.99
2 user minumum Per Month

Grow

$7.50
2 User Minimum Per Month

Team

$10.00
2 User Minimum Per Month
Hubstaff Comparisons
Hubstaff Features
Reporting
APIs / Integration
Performance and Reliability
Ease of Completing Timesheets
Tracking Time to Project/Task
Billable Time Rate Management
Invoice Creation and Delivery
Electronic Payments
Project Accounting / Revenue Recognition
Project Time Tracking