# Consensus Reviews **Vendor:** Consensus **Category:** [Demo Automation Software](https://www.g2.com/categories/demo-automation) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,750 ## About Consensus More than half of the world’s top 30 software companies leverage Consensus to close deals 30% faster, double their win rates, and increase deal sizes by 1.5X. Consensus is a Product Experience Platform that transforms complex buyer’s journeys into easy, interactive product experiences. We help companies satisfy the modern buyer’s craving to watch, try, and explore products throughout the entire buyer’s journey, making it easier for them to evaluate products and build buying consensus with their peers. Our patented demo automation technology combines video demos, product tours, and simulated environments to give each stakeholder a personalized experience with your product, while simultaneously giving revenue teams access to unique buyer intent data that empowers them to multiply their impact across the entire funnel. Best of all, you create these experiences in minutes rather than months. G2 rates us #1 in demo automation, the only enterprise-hardened solution, and one of the top 15 sales software solutions for 2025. ## Consensus Pros & Cons **What users like:** - Users appreciate the **ease of use** of Consensus, effortlessly integrating engaging demos into their sales process. (510 reviews) - Users praise the **seamless integration** of Consensus with Outlook, enhancing efficiency in sending tailored demos effortlessly. (433 reviews) - Users value the **time-saving efficiency** of Consensus, enhancing sales processes and improving customer service significantly. (340 reviews) - Users love the **easy sharing** of personalized demos and videos, enhancing outreach and efficiency with Consensus. (250 reviews) - Users appreciate the **video indexing and tracking features** of Consensus, enhancing customer experience and engagement effectively. (233 reviews) - Users appreciate the **sales efficiency** of Consensus, enhancing follow-ups and client engagement with seamless content access. (229 reviews) - Analytics (223 reviews) - Time-Saving (186 reviews) - Efficiency (180 reviews) - Setup Ease (176 reviews) **What users dislike:** - Users find the **demo management process cumbersome** , often frustrated by the numerous clicks and lack of efficiency. (155 reviews) - Users find **demo issues** frustrating, particularly with cumbersome uploads and inefficient organization of demo content libraries. (151 reviews) - Users face **usability issues** with Consensus, citing excessive clicks and inadequate search functionality as significant challenges. (108 reviews) - Users experience **inefficiencies in demo management** due to excessive clicks and lack of intuitive features for video demos. (106 reviews) - Users often experience **time-consuming processes** when creating demos and simulations, leading to frustration with efficiency. (89 reviews) - Organizational Issues (79 reviews) - Video Management (79 reviews) - Difficult Navigation (63 reviews) - Confusion (57 reviews) - Learning Difficulty (54 reviews) ## Consensus Reviews ### 1. Incredibly Simple Video Sending for Prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Karina T. | Marketing Associate (Contract), Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Consensus?** Just how simple it is to send videos to your prospects. Its simple for them to interact with the content. **What do you dislike about Consensus?** It would be nice to embed multiple video links in an email versus creating a demo board but I get around it. Just a little tweak. Otherwise it is funny how simple it is to use. **What problems is Consensus solving and how is that benefiting you?** 1. Customers want to see a quick peak at the software to make sure it looks easy to use, and I want to do that without waiting until my solution engineer is available. Send a quick video and helps to move the deal forward 2. Sending a short video sometimes also helps me disqualify deals faster without wasting my team's time 3. Helps me validate the level of interest and engagement based on the type of content people engage with 4. I have been able to avoid demo altogether which has been amazing! 5. Proper deal forward, faster. ### 2. Simple, Engaging Customer Enablement Across the Entire Journey **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan J. | VP Presales and Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Consensus?** Consensus offers a simple, engaging platform for customer enablement. I like that it can be used across the customer journey, from first engagement to renewal discussions. **What do you dislike about Consensus?** While they are shipping more improvements this year, the UI has been unnecessarily confusing. As the sole admin at our company, I find I often have to retrain less frequent users because they struggle with the UI. If I could distill it to one example, it's the publish button being orphaned off in the upper right of the page when all other buttons and save functions are in the flow of the page. Seems small until it results in numerous meetings and phone calls from AEs wondering why they can't find the demo they created. **What problems is Consensus solving and how is that benefiting you?** Consensus helps us qualify. While we don't track demo qualified leads, the level of early Demoboard engagement, or lack of engagement, is a strong indicator of whether a deal will progress. ### 3. A Time-Saving Blur Tool That Keeps Sensitive Info Safe **Rating:** 4.0/5.0 stars **Reviewed by:** Gloria B. | Internal Enablement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2026 **What do you like best about Consensus?** The blur tool during the recording process is a feature I didn’t realize I’d become so dependent on. I recently had to record a walk-through of our internal HR portal for onboarding, and halfway through I noticed that sensitive employee records were visible in the background. Instead of forcing me into a painful, time-consuming re-recording session, it let me quickly blur those confidential sections and still have the link ready for our stakeholders that same afternoon. It’s been a huge time-saver, especially when you’re exhausted after a long shift. **What do you dislike about Consensus?** The built-in video editing suite feels fairly limited in scope. It works for simple trimming and quick cuts, but if your project needs anything beyond that—like more complex transitions or advanced text overlays—you’ll likely have to export the raw file and move over to a third-party editor. **What problems is Consensus solving and how is that benefiting you?** It has completely eliminated the repetitive “record, upload to Drive, copy the sharing link, draft an email” cycle that used to eat up so much of my day. Now, the moment I finish recording a clip, the link is already live and ready to share. For our teams spread across different European time zones, that kind of instant access is a real lifesaver when it comes to staying aligned asynchronously. ### 4. Clean UI, Strong Integrations, and Real ROI Gains for Our Sales Team **Rating:** 4.0/5.0 stars **Reviewed by:** Jack J. | Senior Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Consensus?** Consensus has been a strong addition to the BirchStreet sales toolkit. The platform's clean, intuitive interface means the team gets up and running quickly with minimal friction, and the Salesforce and Outlook integrations genuinely speed up content creation and outreach by keeping everything connected to the tools we already rely on daily. Performance has been consistently solid — the system stays up when it needs to, which matters in an active sales cycle. From an ROI perspective, the reduction in repetitive live demo load is the headline win; time is money, and redirecting the team toward higher-value engagements pays for itself. The account management and onboarding experience has been a highlight — attentive, well-organized, and genuinely supportive. We're also finding the AI capabilities a practical addition to the workflow, helping streamline how we build and deliver content. With dynamic product tours now in the mix and marketing use on the horizon, Consensus continues to grow as a platform alongside our needs. **What do you dislike about Consensus?** Only issue we see is maintaining integrations, other than that it works seamlessly. **What problems is Consensus solving and how is that benefiting you?** Consensus helps us in several ways. It reduces the load on Sales Demo efforts, and we also use videos to address customer needs as well as internal training. We’re also looking forward to bringing the marketing team into the solution. ### 5. Straightforward Setup and a Trusted Library of Company-Approved Content **Rating:** 4.0/5.0 stars **Reviewed by:** Alexis P. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2026 **What do you like best about Consensus?** Having a library of company-approved content is a major advantage, especially when you’re still getting up to speed as a new hire. It gives me confidence that the materials I’m sending to my accounts are accurate, current, and aligned with our brand standards. The setup was very straightforward, and because I’d used the platform at a previous company, I could jump right in and start delivering value from day one. **What do you dislike about Consensus?** Honestly, I can’t think of any major downsides right now. It does exactly what it’s meant to do and doesn’t introduce any unnecessary complexity into my workflow. **What problems is Consensus solving and how is that benefiting you?** It’s essentially a force multiplier for our team. Since our presales and solutions consulting resources are stretched thin, I use Consensus to send high-quality recorded demos to my accounts. That way, prospects can get the technical walkthroughs they need right away, instead of waiting for an opening on a consultant’s calendar. It helps keep deals moving forward and makes sure we don’t lose momentum. ### 6. Creative, Polished Demo Link Embeds That Elevate Outreach Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Irvin T. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Consensus?** The visual variety it adds to my outreach is definitely the biggest highlight for me. I really appreciate having multiple ways to embed demo links, whether that’s through a professional-looking thumbnail or a simple, clean copy-and-paste link. It gives me more creative control over how the email comes across, so it doesn’t land in a prospect’s inbox as just another wall of text. **What do you dislike about Consensus?** The administrative side of the tool feels pretty sluggish overall. Linking a specific demo to a Salesforce account takes a long time, and the search function is extremely unforgiving—if you misspell an account name even slightly, it simply won’t return anything. It’s also frustrating that I have to manually name every single demo; having a default naming convention that we could adjust when needed would eliminate a lot of unnecessary micro-tasks. On top of that, the Gmail integration seems somewhat unstable. I’ve had to reconnect it multiple times because the sync breaks without any warning. **What problems is Consensus solving and how is that benefiting you?** I use Consensus as a “pre-education” tool for our prospects. By sending these demos ahead of time, I can get them up to speed on our platform’s core value before they ever speak with a person. It helps bridge the gap between initial interest and a discovery call, and it sets up our Account Executives for far more productive conversations because the lead already has a baseline understanding of what we do. ### 7. Game-Changing Demo Links and Granular Video Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Wil B. | Senior Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Consensus?** This browser extension has been a complete game-changer for our day-to-day workflow. We can drop demo links straight into emails without losing momentum, which is crucial in a fast-paced sales environment. I’m also genuinely impressed by how granular the analytics are—being able to see exactly which segment of a video a prospect watched, and for how many seconds, gives us a perfect “temperature check” on their level of interest. Implementation was surprisingly quick, and the customer support team has been very responsive any time we’ve run into a technical snag. **What do you dislike about Consensus?** Navigation within the Demoboards can feel a bit clunky once we include multiple use cases. It isn’t always intuitive for a prospect to switch between different demos smoothly, and the overall flow can be harder to follow than it should be. On the backend, the library also starts to feel disorganized as our asset count grows. We really need the ability to create custom folders so we can categorize our videos more effectively and keep everything easier to find. As our frequency of use increases, having a cleaner, more manageable workspace is becoming a necessity rather than a luxury. **What problems is Consensus solving and how is that benefiting you?** It has effectively put an end to “blind prospecting.” Before Consensus, we had no reliable way to tell whether a lead was actually engaging with the materials we sent. Now we can see when a prospect has spent time on specific features, and that’s a major buying signal for us. As a result, our team can stop guessing and start prioritizing high-intent leads, while also adjusting our outreach based on the exact topics they focused on. That shift has directly improved our conversion rates. ### 8. Intuitive, User-Friendly Platform with Powerful Prospect Engagement Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Stacie F. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Consensus?** The platform is extremely user-friendly and intuitive. I was able to teach myself how to navigate the entire system without ever needing a tutorial or intro course, which is rare for sales tech. I also really appreciate the analytics—being able to see exactly when and how a prospect interacts with a recording gives me a much better read on the room before we ever hop on a live call. **What do you dislike about Consensus?** My main frustration is the lack of “master templates” for playlists. Right now, it feels like I have to build a new demo playlist from scratch for every prospect, and that means a lot of repetitive clicking and copy-pasting each time. **What problems is Consensus solving and how is that benefiting you?** It solves the problem of “blind” introductory calls. By sending a pre-recorded demo first, I can give prospects the context they need and a clear understanding of our platform on their own time, before we ever get on a call. ### 9. Huge Efficiency Gains with Smooth Video Walkthroughs and Helpful Engagement Stats **Rating:** 5.0/5.0 stars **Reviewed by:** Ira C. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Consensus?** The biggest win for me is the efficiency gain. I use it to share video walkthroughs of our “Raquel” internal platform modules, so prospects can understand the core functionality right away without us having to jump into a full, hour-long live demo. It’s a huge time-saver. The interface feels smooth and intuitive, which means I’m not digging around—I can quickly find my favorite videos and demos whenever I need them. On top of that, the engagement stats show me who’s actually interested, making it much easier to prioritize the highest-intent leads. **What do you dislike about Consensus?** The organization of the video library could definitely be improved. Right now, there isn’t a robust way to categorize content into distinct folders by solution or by specific language. Everything ends up in one big “pot,” which turns finding what you need into a bit of a hunt once you have a large volume of content. A tiered categorization system across different product lines would make navigation clearer and the overall workflow even faster. **What problems is Consensus solving and how is that benefiting you?** It helps solve the problem of “demo fatigue” and inefficient lead qualification. Rather than spending time on introductory calls with leads that aren’t a fit, I send a Consensus link. The prospect can get the answers they need upfront, and I get the data I need to judge whether they’re worth a deeper follow-up. Overall, it’s streamlined my day-to-day routine and lets me focus on the most relevant sales opportunities. ### 10. A Huge Time-Saver: The Blur Tool Makes Recording Stress-Free **Rating:** 4.0/5.0 stars **Reviewed by:** Maximo L. | HR Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Consensus?** The blur tool during the recording process is a feature I didn’t realize I’d become so dependent on. I recently recorded a walkthrough of our internal HR portal for onboarding, and I noticed sensitive employee records were visible in the background. Rather than going through a painful re-recording session, I simply blurred those sections and still had the link ready for stakeholders that same afternoon. It’s a huge time-saver, especially when you’re exhausted after a long shift. **What do you dislike about Consensus?** The built-in video editing suite is pretty limited. If you need anything beyond basic trimming or cutting—such as more complex transitions or advanced overlays—you end up having to export the file and switch to a third-party editor. That workaround makes it feel like it defeats the purpose of an all-in-one tool. **What problems is Consensus solving and how is that benefiting you?** It’s completely eliminated the “record, upload to Drive, copy link, email” cycle that used to eat up my time. Now, the moment I finish recording, the link is already live and ready to share. For our teams spread across different European time zones, that kind of instant access is a real lifesaver. ## Consensus Discussions - [What is the best way to create videos for champions who are in the buying process and trying to loop in others?](https://www.g2.com/discussions/33423-what-is-the-best-way-to-create-videos-for-champions-who-are-in-the-buying-process-and-trying-to-loop-in-others) - 1 comment, 2 upvotes - [How has Consensus changed your sales process?](https://www.g2.com/discussions/how-has-consensus-changed-your-sales-process) - 1 comment, 1 upvote - [What is Consensus used for?](https://www.g2.com/discussions/what-is-consensus-used-for) - 1 comment - [View Consensus pricing details and edition comparison](https://www.g2.com/products/consensus/reviews/consensus-review-11986663?section=pricing&secure%5Bexpires_at%5D=2026-06-02+18%3A41%3A16+-0500&secure%5Bsession_id%5D=ade6290d-789a-4d4d-87a3-0714e815bf9e&secure%5Btoken%5D=184d52c6f4fca3d2de440be106da23d052ba79f9207d5532a682d26a74e7754f&format=llm_user) ## Consensus Integrations - 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Content Management **Prospect Engagement** - Live Demonstration - Guided Demos - Analytics - Multiple Personas - Interactive Product Tour - Sandbox/POC Automation **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Content Experience Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Optimization** - Dashboards & Reporting - Audience Targeting - ROI Reporting **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Platform Content** - Scrolling Capture - Text Extraction - Screen Record **Management** - Video management - Distribution - Private upload - Collaboration **Optimization** - ROI Reporting **Demo Management** - Templates - Demo Creation - Demo Storage - Custom Branding - Integrations - Editing - Security - Mobile App Demos **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Platform Additional Functionality** - File Sharing - Platform Search **Marketing** - Engagement tools - Social sharing **Generative AI** - AI Text Generation **Insights** - Analytics - Integrations **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Agentic AI - Demo Automation** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI Demo Agent or Avatar **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Platform** - Content organization - Video editing - Analytics - User engagement - Integrations **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights **Security** - Encoding and transcoding - Security and privacy **Agentic AI - Video Hosting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Consensus Alternatives - [Storylane](https://www.g2.com/products/storylane/reviews) - 4.8/5.0 (1,458 reviews) - [Navattic](https://www.g2.com/products/navattic/reviews) - 4.8/5.0 (962 reviews) - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (790 reviews)