3Play Media Reviews
Already have 3Play Media?
Write a ReviewJoan C
Multimedia specialist (web content, design and development)
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Jon F
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
My department was tasked with helping instructors get their videos 99% accurate. This alone was making us feel overwhelmed. Until we were able to get 3Play. With 3Play the captions were within 99% accurate. Plus with their seamless integration system, it made captioning a breeze. Review collected by and hosted on G2.com.
What do you like best?
Their integration system. We were able to link our YouTube account and our Kaltura accounts into their 3Play system. Review collected by and hosted on G2.com.
Open Discussions in 3Play Media
G2
G2 Userasks
GM
G2 User in Management Consulting
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We use 3Play Media integrated with our video platform and it simply works. No fuss required. But, on the off chance that a strange phrase or technical term isn't captured 100% correct, it's super easy to log in to the dashboard and quickly update that term. so painless. Review collected by and hosted on G2.com.
What do you like best?
Platform integration and roundtrip support for captions. Review collected by and hosted on G2.com.
DP
Developer in Primary/Secondary Education
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
I use 3Play Media as a resource for creating learning materials (including captioning). I read the blog to get some buy-in on taking on captioning of older eLearning modules. Review collected by and hosted on G2.com.
What do you like best?
Free webinars. I like the educational mission that shows. Review collected by and hosted on G2.com.
Krista V
Executive Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
As a nonprofit advocacy organization serving with those with Usher syndrome, the most common genetic cause of deafblindness, accessibility and inclusion are integral to our communication efforts. 3PlayMedia helps ensure our content is accurately and expertly captioned. Review collected by and hosted on G2.com.
What do you like best?
The ease of ordering captions, editing and accessing transcripts makes it a pleasure to work with 3Play Media. Review collected by and hosted on G2.com.
Josh Q
Co Founder / CEO / Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We needed captions for our 90 minute feature documentary film. We additionally needed the captions to be done in a very tight time frame. Review collected by and hosted on G2.com.
What do you like best?
3Play offered an intuitive self-service system combined with great customer service and account management. The prices were also pretty great! Review collected by and hosted on G2.com.
Danielle S
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
3Play Media helped me figure out what was needed for a video that needed audio description. They described the different services they could offer and what would be best for that video. Review collected by and hosted on G2.com.
What do you like best?
I really enjoy their customer support articles. It’s easy to find a solution without having to put in a help ticket. Review collected by and hosted on G2.com.
EH
Editor in Higher Education
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
Producing transcriptions and closed captioning for videos created in-house, which are to be placed on an online archive. This digital archive is fully searchable and it is essential that the transcriptions are too. Review collected by and hosted on G2.com.
What do you like best?
Straightforward and easy to learn system and fast turnaround time for the production of closed captions and transcriptions for videos. Easy to find filing system which enables all team members to know exactly what stage the files are at in the process. Great accuracy on the captioning and transcriptions produced. Positive communication and sense of feeling supported both by customer services and the availability of training materials. Useful regular email updates about new features, changes, etc Review collected by and hosted on G2.com.
EM
Editor in Museums and Institutions
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
All of the video content we create has to be subtitled for accesibility. We we doing this in-house, but when we costed the time it took it works out way cheaper to get it outsourced. Free alternatives like youTube auto-generated captions don't cut it because the time it takes to correct all the errors is more than it takes to do them from scratch (not to mention the ones that inevitably sneak through, no matter how many people look at it). 3Play are accurate enough, though not 100%, but then again with the specialist nature of some of our content that would be hard to achieve, fast and reasonably priced. Review collected by and hosted on G2.com.
What do you like best?
Web interface is easy to use, pricing is straightforward. Review collected by and hosted on G2.com.
Charles M
Freelance Web Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We do a lot of government agency work, where accessibility compliance is critical. 3Play's solutions have aided numerous projects of that type during the past year. Review collected by and hosted on G2.com.
What do you like best?
The solution for AD (Audio Description) is especially valuable, when compared to how we previously had to record our own AD audio and then manually re-edit a special AD-version video. Review collected by and hosted on G2.com.
Jenny C
CATE Lab Coordinator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We had last minute notice that a student with a hearing impairment needed and was going to use a video in his presentation. Of course the video that he located was not captioned. 3Play was able to caption it and with short turn around it was in the student's email well before his presentation. Review collected by and hosted on G2.com.
What do you like best?
Customer Service at 3Play is responsive, efficient and helpful. They will guide you through the process and are ready to jump in if something becomes confusing. Review collected by and hosted on G2.com.
Lana S
Manager, Media Services, MITx, Office of Open Learning
Media Production
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
3Play handles all of MITx's video transcripts and we have a lot of them. We publish over 60 courses a year so you can imagine the amount of video that needs to be transcribed. We're now looking to 3Play to help out with translations as a bigger strategy initiative. Review collected by and hosted on G2.com.
What do you like best?
With MIT, we do have to check each one as some classes like physics, chemistry, etc. have difficult words. I love that their transcripts are 99% accurate. And I love how easy it is to edit the transcripts. Review collected by and hosted on G2.com.
OH
Other in Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We use 3Play Media for captioning services for our post-secondary education institution. Review collected by and hosted on G2.com.
What do you like best?
I like the best that any time we have concerns, questions, or need help, we can easily contact 3Play and they respond promptly to our needs. We also like the variety of turn-around times we can select - quick when we need it, and slower if we don't need it quickly and want to save a little money. Review collected by and hosted on G2.com.
Nicole A
Online Learning Coordinator
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
I create and manage university online courses that require transcription and captioning for all video lectures. Review collected by and hosted on G2.com.
What do you like best?
The website is so easy to use and integrates well with Panopto and Canvas - two tools that I use when course building. Review collected by and hosted on G2.com.
OM
Other in Media Production
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
I worked with IPC on a project for Netflix, tentatively titled "Living Undocumented". Review collected by and hosted on G2.com.
What do you like best?
They had a wide range of languages available for translation/transcription, which was crucial for a program with various languages. I could see what the status was and expected completion date was at any time. Also, for coordinating purposes, being able to see the invoice being built as we went along helped me track costs easily. Review collected by and hosted on G2.com.
MH
Manager/Operations in Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We develop online courses and 3Play Media is essential to ensuring that we meet ADA compliance with our video closed captions and transcriptions. Review collected by and hosted on G2.com.
What do you like best?
Easy to use web portal for requests and it links to our video hosting platform. Review collected by and hosted on G2.com.
Nathan V
Software Engineer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We highlight words as they are spoken aloud by a narrator, and we use 3play to get the timing data to know when to highlight each word. Review collected by and hosted on G2.com.
What do you like best?
The API allows us to automate the whole process of aligning text to audio in-house. The API offers all of the features we need, including custom tags, timestamps, and priority levels. Review collected by and hosted on G2.com.
Doug D
Media Technology
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We send files of our Public School Board Meetings to 3Play on a bi-weekly basis, and always get quick, accurate results. Review collected by and hosted on G2.com.
What do you like best?
Their service is very reliable, and there have been very few times where we've needed to modify the transcripts. Review collected by and hosted on G2.com.
Christopher S
eLearning Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We caption and transcribe our Youtube and Panopto videos with 3Play. We are also exploring the new Audio Description option, which looks promising. Review collected by and hosted on G2.com.
What do you like best?
They have a good website interface and they provide quality captions. I have yet to receive a complaint about a mistake in a caption. Review collected by and hosted on G2.com.
UM
User in Media Production
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?
A fairly high level of accuracy most of the time. They offer a range of service speeds, allowing for faster turnaround as needed for urgent files. Review collected by and hosted on G2.com.
What do you dislike?
Sometimes seems like they don’t even try to transcribe something before writing it off or marking it as inaudible. Being an American company, they sometimes struggle with regional English accents. Review collected by and hosted on G2.com.
Frank V
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
GA
G2 User in Arts and Crafts
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We use 3Play to generate closed captions for videos produced by a public arts institution. Review collected by and hosted on G2.com.
What do you like best?
I love that the platform manages your files for you. It's not a once and done, you manage the files scenario. You can always go back and tweak things. And the integrations with YouTube and Vimeo are fantastic. Review collected by and hosted on G2.com.
Sundeep M
SVP Products
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We rely on 3PlayMedia caption services for english and spanish language videos. The service is integrated with Brightcove Enterprise video cloud platform. Review collected by and hosted on G2.com.
What do you like best?
Simplicity of setting up the service. While placing an order, the clarity in each step and expectation setting through the UI. Review collected by and hosted on G2.com.
Leigha J
Director, Educational Technology
E-Learning
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:
From webinars to white papers, these folks provide exceptional resources for accessibility best practices, compliance and trends. Review collected by and hosted on G2.com.
What do you like best?
Support resources for accessibility professionals. Review collected by and hosted on G2.com.
TC
Team Member in Consumer Goods
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We use 3Play Media to create closed captioning for our educational and motivational video content. Review collected by and hosted on G2.com.
What do you like best?
3Play Media's services are easy to use and don't require a huge time commitment from me -- I just upload the video through a shared Review collected by and hosted on G2.com.
By proceeding, you agree to our Terms of Use and Privacy Policy