All of the video content we create has to be subtitled for accesibility. We we doing this in-house, but when we costed the time it took it works out way cheaper to get it outsourced. Free alternatives like youTube auto-generated captions don't cut it because the time it takes to correct all the errors is more than it takes to do them from scratch (not to mention the ones that inevitably sneak through, no matter how many people look at it). 3Play are accurate enough, though not 100%, but then again with the specialist nature of some of our content that would be hard to achieve, fast and reasonably priced. Review collected by and hosted on G2.com.