3dcart Reviews & Product Details

Price point was very attractive, even with their after-signup upsells like SSL certificates. Setup of the core functions like payments and shipping was easy. Review collected by and hosted on G2.com.

Really a bargin-basement relic of what seems to be the mid 2000's. Been added on and added on, and it shows. I think Shopify is a way better solution.

Technical support response times were way too long. Sometimes hours, sometimes days. Had one issue where pages would not load, all I could do was leave a message. Got a email response 3 days later.

And about email... tried to get sales notifications sent to a gmail account. NOPE! They went out of their way to blame gmail... like they were 2nd graders trying the "lie enough to make it seem true" game. That ended any trust I had for them right there!

The system is just archaic! Seems like they put a lot of effort into developing the system in the 2000's and they're just milking every dime out of it. There are some features that were added on, but nowhere near what other e-commerce platforms offer. Their SEO tools are underwhelming to say the least. They cover the basics. But what really disturbed me was they have page numbers and product numbers attached to every URL, which isn't the best way to format a URL. It generates a sitemap... just a general sitemap, not an additional image sitemap or any other asset. Yes you can generate your own and then upload them via FTP, but even connecting via FTP is a hassle.

The templates are really bland. Might be good enough for a basic store, but they really overweight in code. Could have better page load times if their system wasn't so senile.

I might go with this for a remedial storefront where it was a low level sales generator.... basically a write off. But in reality nowhere near what a business should have. Review collected by and hosted on G2.com.

3dCart has good prices for their service Review collected by and hosted on G2.com.

Sometimes it is difficult to find a plan to fit exactly what you want without spending too much Review collected by and hosted on G2.com.

There are a few things I like best about 3dcart. The first is the ease of use. This cart is user friendly and it doesn't take a lot of work, understanding or effort to get it set up. The next thing I like about this cart is the customer service. Whenever I have a question, I can call in and talk to someone. Everyone I have ever spoken with has been knowledgeable and able to help me resolve my issue. Finally, this cart does what it is supposed to and meets the needs of the company. Review collected by and hosted on G2.com.

There is nothing that I dislike about 3dcart. Review collected by and hosted on G2.com.

Fast response time with tickets and helpful tech support that always gets the job done. Review collected by and hosted on G2.com.

The back end has limited webhook abilities. Review collected by and hosted on G2.com.

I like that 3D Cart is the most complete cart set up - right out of the box. It has the most popular feature sets that I need but everyone else wants to charge extra for. During my trial period, the tech support and sales staff were AMAZING! They helped me build my cart - without pressuring me to buy. They helped me find the solutions I needed to complete the cart I needed for my company. Best part is, it was all part of the regular product line, so I knew what I would be paying per month - every month. No surprises. Tech support and sales have continued to be amazing, even after I purchased. Review collected by and hosted on G2.com.

not everything is compatible, but they are working to integrate seamlessly. They have an excellent tech support team and great response time... so I know they will do what they say. Certain popular apps are not natively supported, but they seem to have developed work arounds to most and offer alternatives - that have turned out to be better than the apps I thought I needed. Review collected by and hosted on G2.com.

If I compare 3dcart and other e-commerce platforms, 3dcart has by far the best support and this is what stand out for me. Review collected by and hosted on G2.com.

Mail and ftp presets didn't work for me. Fixed with a good support afterwards. Review collected by and hosted on G2.com.

I like the interface because it is very intuitive, and lets me create product pages, manage the ones I have, control the images displayed in the gallery, and manage the website all together. We're using a variety of e-commerce tools, and 3dcart is integrated with all of them, especially ones related to shipping and payment. For a tool that offers such variety of excellent features, 3dcart is, to say at least, simple and easy to understand. Even when you don't find it that easy, the vast user community will be happy to lend a hand.! Review collected by and hosted on G2.com.

So far, there are only several things that I find a bit challenging to utilize. At times, the things you're looking into are so deep within the program that you'd have to take the time to look into it just so you'll know where it's embedded. You'll definitely need to know what you're seeking since that "thing" that you could be in need may be something entirely different.! Review collected by and hosted on G2.com.

Easy to use and setup compared to other shopping carts. Support is key. Being able to quickly get in touch with a support that is not outsourced is important - especially with your business riding on whether or not your cart is functioning. Review collected by and hosted on G2.com.

Seems like the default is that all features are turned on (add to mail list, reviews, etc.) and it takes time to track them down and turn them off if you just want a simple store. Also, would be nice to know which templates are the newest, up to date, or most popular, when selecting a site template/theme. Review collected by and hosted on G2.com.

Easy to work with both larger (even multi-store) sites and small stores. Loads of pre-made templates to choose from. Very easy to modify the look and feel of your stores or go completely custom. Many built in features with options to add more from third party developers. Review collected by and hosted on G2.com.

Doesn't integrate with all order management companies. Review collected by and hosted on G2.com.

Able to capture and set automated order to ship monthly, quarterly or yearly Review collected by and hosted on G2.com.

Everything works fine no dislikes with 3d cart Review collected by and hosted on G2.com.

Easy to use lots of built in features and a lot of good templates. Easy to load products and has built in SEO tools. I really like this platform. I am a small business owner with a full time job and this platform allows me to dedicate small amounts of time to it with out being too much. They have different plans to fit different business needs and the tech support is there 24/7 so anytime I have an issue I have someone to speak with.

Plus no transaction fees Review collected by and hosted on G2.com.

Design wise it is hard to change things without know HTML and CSS. However there are a lot of cool templates and they can do design work for you if needed.

When I was researching platforms I notices there are not as many apps as a shopify, but there are more built in features so I personally do not need the additional apps. Review collected by and hosted on G2.com.

Shopping cart is easy to setup and requires no special skills. Customer service and technical support are responsive and knowledgeable. I've use other shopping carts in the past, this one is the best by far. Review collected by and hosted on G2.com.

My only dislike is that sometimes you are placed on a long hold for technical support. Review collected by and hosted on G2.com.

Tired of the Big Boys and all the complexity.... 3dcart is easy to use and has great low cost Apps. Review collected by and hosted on G2.com.

I would love if Product Options gave you the option of Free Shipping on each option. Review collected by and hosted on G2.com.

It was very simple to use with constant customer support constantly available online and the phone support was always quick to respond also Review collected by and hosted on G2.com.

Nothing at all, it was very up to date and also had tons of amazing add on features that fit my needs Review collected by and hosted on G2.com.

Much better than mail order manager. highly recommend Review collected by and hosted on G2.com.

cost is a little higher. older gui was easier to use. Review collected by and hosted on G2.com.

3DCart is a very easy to learn software for creating quick online stores. I have used this product for years and created many stores for many product lines. I like the easy to use interface and the ability to upload a series of products into various categories. Review collected by and hosted on G2.com.

There are only a few things that I find difficult to use. Sometimes the things you are looking for are buried deep into the software and you have to stop and search the system to find out where they reside. You will have to know what you are looking for, as it's sometimes called something much different than what you would expect. Review collected by and hosted on G2.com.

I love that 3D Cart is easy to use and has a lot of great marketing tools, including automated email campaigns, easy-to-run sales and promotions and various plug-ins. Their web designers are top notch and were very helpful when we redesigned our site. Review collected by and hosted on G2.com.

3D Cart's support is lacking. It often takes more than 24 hours to get a response, and answers are not always helpful. Review collected by and hosted on G2.com.

I really like the online payments system of 3dcart. Customers can view the products online and make decisions accordingly. Promotions and discounts can even be given which further increases the store's brand name. Along with this, having an online store increases reliability on the company's products as well. Never regretting my decision. Review collected by and hosted on G2.com.

Often have I faced problems while using 3dcart on my mobile phone. Having so much of graphics and rich media involved, 3dcart even takes a lot of your mobile data and a strong internet connectivity is needed for the software to operate perfectly. Review collected by and hosted on G2.com.

3dcart is easy to use and really quite intuitive. From the backend the dashboard looks similar to a lot of other tools I have used to build eCommerce websites, but it is much easier to use. And if you know HTML you can customize pretty much anything! Review collected by and hosted on G2.com.

I wish it had more Plug Ins like WordPress/WooCommerce. I would LOVE it if the Yoast SEO Premium Plugin could be made to work with 3dcart....or if 3dcart could come up with their own similar module. I would like if 301 redirects and 404's could be created more easily on the page/product you are deleting as you are deleting them. Review collected by and hosted on G2.com.

Great templates and easy to use for a beginner Review collected by and hosted on G2.com.

VERY difficult to get the SEO right and be able to show up on search engines. Support is Zero, Sales is great, and management has no clue. Review collected by and hosted on G2.com.

I've been using for many years. Great product and service. Review collected by and hosted on G2.com.

Wish they had auction software. I have requested. Review collected by and hosted on G2.com.

Affordable package with a huge feature list. Review collected by and hosted on G2.com.

It can be very complex for first-time users. The defaults are good, but it takes some time to customize because it's so powerful. Review collected by and hosted on G2.com.

Ease of adding products, modifying settings, and versatility. Customer service is pretty good. They do take customer suggestions with functionality, though they take a good amount of time to implement. It's extremely easy to teach less tech-savvy people to use. Review collected by and hosted on G2.com.

Difficult to link to 3pl platforms without going through 3rd party.

Reporting is also off sometimes.

There are occasionally bugs, and it doesn't appear that the generic customer support is able to help with many of those issues. Last year, during one of our peak sales days during holiday, the entire server died and we were down for 2 hours. That was a big problem for us. Review collected by and hosted on G2.com.

The templates are more or less fully customizable & the code blocks & variables are pretty straightforward. Adding & editing products is simple & it's easy to utilize different product templates. The servers can handle spikes in traffic & have been mostly stable for the past year that the store has been live. 3dcart's customer service team is usually very quick to respond & they aren't afraid to ask their developers questions if they don't know the answers. Their knowledgebase & forum have answers for a lot of extended customizations that aren't offered out of the box. It's been easy to integrate 3rd party systems (shipping, payment, etc.) into 3dcart. Promotions, gift cards, & group certificates function well & have allowed the company to try things that were never possible before. Review collected by and hosted on G2.com.

The sorting function is numerical & doesn't allow you to drag & drop to sort products in a category. They've added that functionality to their product photo system, so I'd like to believe that they're working on it behind the scenes. We've had a lot of problems syncing the system with Quickbooks, so we've had to do a lot of inventory & accounting manually which is a headache. The search function (front-end & back-end/admin side) is very literal, so you have to really know what you're looking for. The customer rewards system could be more comprehensive. Review collected by and hosted on G2.com.

3dcart was amazing when we first tried our demo. The ability to upload large amounts of products onto our site at once is a huge benefit. Tech support was always helpful and kind when we needed it. Their online knowledge base contains most of what a simple website needs to do in order to get it to work on a minimal to average level.

The ability to personalize a template was a real help too. I'm not a full fledged web designer nor developer, but I found myself able to turn a template into someting personal for the people I'm working for.

The accessibility to our site through a FTP program was of much help to us, especially since we were denied to get login information from our previous website host. Review collected by and hosted on G2.com.

3dcart is setup for a smaller company that needs to get inventory online, and start selling immediately. That being said, I personally don't think it's optimal for companies, whether large or small, with a large amount of product SKUs.

Some things that are becoming more or less standard in executing as an eCommerce site are not well explained within their online knowledge base. Things like email automation, having to manually create all the meta tags so that your internal search can work like an actual search engine, and SEO tools are hard for the non-computer savvy to learn and can take time.

Also the amount of time to create all of the product options for each product and then applying them correctly can take days, if not weeks, depending on the complexity of your options. In my case, I was working with a wig re-seller with over 40 brands, 200s product per brand, and somewhere between 25-50 different color options per product that were specific per brand. Review collected by and hosted on G2.com.