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Shift4Shop

By Shift4

3.9 out of 5 stars

How would you rate your experience with Shift4Shop?

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Shift4Shop Reviews & Product Details

Profile Status

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Pricing

Pricing provided by Shift4Shop.

End-to-End eCommerce

$0.00
Per Month

Basic Store

$29.00
Per Month

Shift4Shop Media

Shift4Shop Demo - Shift4Shop Features
Shift4Shop is constantly innovating to make our solution better. Our latest software version includes robust features for managing an online store.
Shift4Shop Demo - Shift4Shop REST API
Shift4Shop API is organized around REST and designed to allow easy 3rd party integrations.
Shift4Shop Demo - Over 100 free themes to choose from.
Shift4Shop has an extensive theme library with over 100 responsive themes to choose from - and all of them are free!
Shift4Shop Demo - Product management made easy.
Easily manage product inventory in the Shift4Shop control panel.
Shift4Shop Demo - Review sales in the admin dashboard.
Quickly review sales reports on the Shift4Shop admin dashboard.
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Shift4Shop Reviews (36)

Reviews

Shift4Shop Reviews (36)

3.9
36 reviews

Pros & Cons

Generated from real user reviews
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VP
Chief Content Officer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Complements well with my shopping cart software"
What do you like best about Shift4Shop?

The fraud prevention features that are in Finaro appeal to me. The satisfaction that comes with real-time fraud scoring is the information that my online store is less exposed to fraud transactions. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

There are not many apparent opportunities to customize the transaction notifications. I might want certain notifications like orders of our popular products or orders to be shipped internationally to be more important. Review collected by and hosted on G2.com.

FH
Account Executive
Airlines/Aviation
Mid-Market (51-1000 emp.)
"Automatically matching payments with orders"
What do you like best about Shift4Shop?

Two-factor authentication and all the fraud prevention tools provide me with confidence that my online store’s finances are shielded. It has also been useful in reconciliation particularly in simplifying the process. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

Finaro does not offer many options for detailed reporting. I can examine only quantitative data related to transactions; for the qualitative analysis, I need to export the data and analyze it with help of other programs. Review collected by and hosted on G2.com.

BB
Owner
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Shift4Shop"
What do you like best about Shift4Shop?

Feature Rich Store Front for online sales

Easy to use, Easy to impliment, I use it on a daily basis

Can intergrate almost anything with the store Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

Customer Service could be better, 3dCart was the BEST! somehow it got lost with Shift4Shop takeover Review collected by and hosted on G2.com.

Amy S.
AS
CEO
Small-Business (50 or fewer emp.)
"Does everything we need it to, though often not intuitive"
What do you like best about Shift4Shop?

It lets us receive purchase orders and make invoices and quotes, and integrates smoothly with ShipRush. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

The shop isn't the most beautiful it could be and the UX generally isn't intuitive as an admion/user. The search function for finding orders isn't great - doesn't search comments on the orders etc. Review collected by and hosted on G2.com.

Avnish A.
AA
Project Lead
Small-Business (50 or fewer emp.)
"I feel Shift4Shop is a complete eCommerce management software."
What do you like best about Shift4Shop?

1. Leads can be generated quickly and fast for business growth

2. Magazine subscription is a unique feature here

3. several services are available for the eCommerce market. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

Well, nothing there to dislike, but for a non IT person, it is sometimes tricky to buid his website and run smoothly, but you will be comfortable soon over a period. Review collected by and hosted on G2.com.

Shamim K.
SK
Google Certified Marketing Consultant & Manager
Internet
Enterprise (> 1000 emp.)
"Great -commerce company"
What do you like best about Shift4Shop?

The Shift4Shop E-commerce company is wonderful performances. I would really enjoy Shift4Shop E-commerce company for use to work. all I do is Shift4Shop what I need and it writes everything for me. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

The Shift4Shop E-commerce company is easy to use and simply manage all E-commerce platform. I really enjoy the Shift4Shop E-commerce working time. working with smooth. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"No Longer a Viable Option for eCommerce"
What do you like best about Shift4Shop?

It really used to be a good solution, but in recent years and a change of hands have made 3DCart no longer a good choice. It used to be easy to work with for both larger (even multi-store) sites and small stores. Now only a handful of pre-made templates to choose from. Still fairly easy to modify the look and feel of your stores or go completely custom. Many built-in features with options to add more from third-party developers. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

Doesn't integrate with all order management companies. Everything is now an upcharge. I made the mistake of paying yearly. They will not work with you if you have to cancel their service. Absolutely will not refund. Review collected by and hosted on G2.com.

Jerrica C.
JC
Customer Service Manager
Mid-Market (51-1000 emp.)
"Excellent ordering system"
What do you like best about Shift4Shop?

Quickly tells us if a product is in stock or not. Easy to add new products to our inventory. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

Sometimes it takes a lot longer for the site to load than is normal. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business (50 or fewer emp.)
"Shift 4 shop was tempting with the free platform. But the tradeoff was the complexity in set up"
What do you like best about Shift4Shop?

The free tier allowed more items than ecwid. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

It was very difficult to set up your shop. One could argue there were too many settings that you needed so sort through. Shop wasnt easy to configure Review collected by and hosted on G2.com.

Gary H.
GH
Owner
Small-Business (50 or fewer emp.)
"Severely Lacking"
What do you like best about Shift4Shop?

Price point was very attractive, even with their after-signup upsells like SSL certificates. Setup of the core functions like payments and shipping was easy. Review collected by and hosted on G2.com.

What do you dislike about Shift4Shop?

Really a bargin-basement relic of what seems to be the mid 2000's. Been added on and added on, and it shows. I think Shopify is a way better solution.

Technical support response times were way too long. Sometimes hours, sometimes days. Had one issue where pages would not load, all I could do was leave a message. Got a email response 3 days later.

And about email... tried to get sales notifications sent to a gmail account. NOPE! They went out of their way to blame gmail... like they were 2nd graders trying the "lie enough to make it seem true" game. That ended any trust I had for them right there!

The system is just archaic! Seems like they put a lot of effort into developing the system in the 2000's and they're just milking every dime out of it. There are some features that were added on, but nowhere near what other e-commerce platforms offer. Their SEO tools are underwhelming to say the least. They cover the basics. But what really disturbed me was they have page numbers and product numbers attached to every URL, which isn't the best way to format a URL. It generates a sitemap... just a general sitemap, not an additional image sitemap or any other asset. Yes you can generate your own and then upload them via FTP, but even connecting via FTP is a hassle.

The templates are really bland. Might be good enough for a basic store, but they really overweight in code. Could have better page load times if their system wasn't so senile.

I might go with this for a remedial storefront where it was a low level sales generator.... basically a write off. But in reality nowhere near what a business should have. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Shift4Shop.

End-to-End eCommerce

$0.00
Per Month

Basic Store

$29.00
Per Month

Plus Store

$79.00
Per Month
Shift4Shop Comparisons
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Shopify
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BigCommerce
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Ecwid
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Shift4Shop Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Payment Processing
User Management
Reporting / Analytics
Performance and Reliability