Introducing G2.ai, the future of software buying.Try now
Compare BigCommerce and Shift4Shop 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Rithum
Visit Website
At a Glance
Market Segments
Small-Business (77.3% of reviews)
Small-Business (76.5% of reviews)
Entry-Level Pricing
$29.95/ per month
$0.00 Per Month
BigCommerce
Star Rating
(561)4.2 out of 5
Market Segments
Small-Business (77.3% of reviews)
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansShift4Shop
Star Rating
(36)3.9 out of 5
Market Segments
Small-Business (76.5% of reviews)
Entry-Level Pricing
$0.00 Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in its Payment Processing capabilities, scoring 8.7, which reviewers mention provides a seamless checkout experience compared to Shift4Shop's score of 8.5.
- Reviewers mention that BigCommerce's Quality of Support is rated at 8.2, which is higher than Shift4Shop's 7.7, indicating that users find BigCommerce more responsive and helpful when issues arise.
- G2 users highlight BigCommerce's superior Reporting / Analytics features, scoring 8.1, which allows for better data insights compared to Shift4Shop's 7.5, making it easier for businesses to track performance.
- Users on G2 report that BigCommerce's Customization options, rated at 7.8, are more flexible than Shift4Shop's 8.3, but they note that Shift4Shop offers a more user-friendly interface for making those customizations.
- Reviewers mention that BigCommerce's Shipping Options score of 8.1 is slightly lower than Shift4Shop's 8.4, indicating that users appreciate the variety of shipping methods available with Shift4Shop.
- Users say that BigCommerce's Multi-Site Management feature, rated at 6.4, is a significant drawback compared to Shift4Shop's 7.8, which allows for better management of multiple storefronts.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Shift4Shop
End-to-End eCommerce
$0.00
Per Month
- Unlimited Products
- Unlimited Bandwidth
- Unlimited Staff Users
Free Trial
BigCommerce
Free Trial is available
Shift4Shop
No trial information availableRatings
Meets Requirements
8.3
475
8.3
31
Ease of Use
8.4
478
8.2
31
Ease of Setup
8.3
297
8.0
23
Ease of Admin
8.4
282
8.4
21
Quality of Support
8.3
457
7.6
31
Has the product been a good partner in doing business?
8.4
279
7.4
21
Product Direction (% positive)
8.0
458
8.4
30
Features by Category
Administration
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
7.3
5
Integrations
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Cart Management
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Products & Plans
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
7.5
84
Not enough data
7.8
92
Not enough data
7.7
89
Not enough data
7.5
102
Not enough data
7.5
91
Not enough data
Generative AI
7.2
52
Not enough data
7.4
52
Not enough data
Agentic AI - E-Commerce Platforms
5.7
9
Not enough data
6.3
10
Not enough data
5.5
10
Not enough data
5.2
10
Not enough data
5.3
10
Not enough data
5.7
10
Not enough data
Merchandising/Marketing
7.9
383
8.0
23
8.3
386
8.1
24
7.7
368
7.5
23
7.9
370
7.6
24
7.9
348
7.4
21
7.7
348
7.8
19
7.9
358
7.9
22
Product Catalog
8.3
381
8.3
24
8.2
374
8.6
23
7.9
377
7.6
24
7.9
263
7.7
11
Order Process
8.5
387
8.5
24
8.1
378
8.4
23
8.5
362
7.8
20
8.8
373
8.5
24
8.5
385
8.2
24
8.2
344
7.6
21
8.1
331
7.7
21
7.8
260
7.3
10
Multi-Channel Support
8.0
319
8.2
19
8.0
351
7.5
22
7.9
303
7.7
15
8.0
334
8.0
20
7.7
230
8.3
8
7.9
244
7.9
11
7.6
196
8.1
8
Platform
8.1
294
7.2
15
7.8
358
8.3
21
7.9
331
8.2
19
8.4
355
8.6
22
7.9
352
7.5
23
8.6
360
8.8
22
Feature Not Available
7.8
9
8.6
347
8.8
21
Feature Not Available
7.4
11
Feature Not Available
8.3
7
8.5
332
9.0
21
8.6
370
8.7
23
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Shift4Shop are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Shift4Shop is categorized as Shopping Cart and Subscription Management
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift4Shop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.9%
Apparel & Fashion
6.2%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.6%
Other
61.1%
Retail
11.8%
Wholesale
5.9%
Medical Devices
5.9%
Marketing and Advertising
5.9%
Health, Wellness and Fitness
5.9%
Other
64.7%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Shift4Shop has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
