Compare BigCommerce and Shift4Shop 
Featured Products
At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (76.5% of reviews)
Entry-Level Pricing
$29.95/ per month
$0.00 Per Month
BigCommerce
Star Rating
(578)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansShift4Shop
Star Rating
(39)3.9 out of 5
Market Segments
Small-Business (76.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and the availability of thousands of apps that can be easily integrated. This ease of use is a significant advantage for those without extensive technical experience.
- Users say that Shift4Shop offers robust security features, such as two-factor authentication and real-time fraud scoring, which provide peace of mind for online store owners. This focus on security is particularly appealing for businesses concerned about financial safety.
- According to verified reviews, BigCommerce has a much higher overall satisfaction score compared to Shift4Shop, indicating that users generally find it to be a more reliable and effective e-commerce platform for their needs.
- Reviewers mention that while both platforms have similar scores for ease of setup, BigCommerce's onboarding process is often described as more straightforward, helping new users get started quickly without unnecessary complications.
- Users highlight that Shift4Shop's registration process is simple and well-explained, which can be a plus for those who prioritize a smooth initial experience. However, the overall lack of recent reviews suggests that user experiences may not be as current or reflective of ongoing support and updates.
- G2 reviewers note that BigCommerce's customer support is frequently praised for its responsiveness and effectiveness, while Shift4Shop's support has received mixed feedback, indicating that users may face challenges when seeking assistance.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Shift4Shop
End-to-End eCommerce
$0.00
Per Month
- Unlimited Products
- Unlimited Bandwidth
- Unlimited Staff Users
Free Trial
BigCommerce
Free Trial is available
Shift4Shop
No trial information availableRatings
Meets Requirements
8.3
488
8.3
31
Ease of Use
8.4
491
8.2
31
Ease of Setup
8.3
309
8.0
23
Ease of Admin
8.4
287
8.4
21
Quality of Support
8.3
469
7.6
31
Has the product been a good partner in doing business?
8.4
283
7.4
21
Product Direction (% positive)
7.9
471
8.4
30
Features by Category
Administration
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
7.3
5
Integrations
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Cart Management
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Products & Plans
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
7.4
85
Not enough data
7.8
93
Not enough data
7.6
90
Not enough data
7.5
103
Not enough data
7.5
92
Not enough data
Generative AI
7.2
53
Not enough data
7.3
52
Not enough data
Agentic AI - E-Commerce Platforms
5.2
9
Not enough data
6.2
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.6
11
Not enough data
Merchandising/Marketing
7.9
388
8.0
23
8.3
387
8.1
24
7.7
369
7.5
23
7.9
372
7.6
24
7.9
351
7.4
21
7.7
349
7.8
19
7.9
359
7.9
22
Product Catalog
8.3
387
8.3
24
8.2
376
8.6
23
8.0
379
7.6
24
7.9
266
7.7
11
Order Process
8.5
389
8.5
24
8.1
379
8.4
23
8.5
363
7.8
20
8.8
374
8.5
24
8.5
387
8.2
24
8.2
345
7.6
21
8.1
332
7.7
21
7.8
261
7.3
10
Multi-Channel Support
8.0
320
8.2
19
8.0
352
7.5
22
7.9
304
7.7
15
8.0
340
8.0
20
7.7
231
8.3
8
7.9
245
7.9
11
7.6
198
8.1
8
Platform
8.1
296
7.2
15
7.8
365
8.3
21
7.8
339
8.2
19
8.4
355
8.6
22
7.9
354
7.5
23
8.6
361
8.8
22
Feature Not Available
7.8
9
8.6
348
8.8
21
Feature Not Available
7.4
11
Feature Not Available
8.3
7
8.5
332
9.0
21
8.6
376
8.7
23
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Shift4Shop are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Shift4Shop is categorized as Shopping Cart and Subscription Management
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift4Shop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.0%
Apparel & Fashion
6.1%
Marketing and Advertising
5.0%
Information Technology and Services
3.9%
Consumer Goods
3.7%
Other
61.3%
Retail
11.8%
Wholesale
5.9%
Apparel & Fashion
5.9%
Arts and Crafts
5.9%
Medical Devices
5.9%
Other
64.7%
Alternatives
Discussions
Is BigCommerce like Shopify?
2 Comments
BL
No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.
I have seen many little...Read more
Who uses BigCommerce?
1 Comment
KF
We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it.Read more
Shift4Shop has no discussions with answers
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