Discussioni Chatbots Software

Tutto è detto nella domanda

Seeing available integrations to get metrics like CSAT or NPS. Could you provide examples or analysis to take in consideration because trying the wrong functionality in terms of time is expensive. Finally, there is any way to take screenshots remotely with customers approval to assist them?

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What strategies are used to obtain a good deflection of the personalized bot and, to reconcile it, to avoid excessive interactions? What is the best way they use to measure and detect bottlenecks and possible failures?

I am so loving the bots as I am doing customer success all on my own. I notice the drop off of potential users are high when the bots use the sales qualification form. Is there a way to make it better and what are the best practices when it comes to custom or sales bots?

Most probably the choose language to create them was English. So far so good. However, when you translate this message "Send us a message" to Brazilian Portuguese (an other languages originated from latim), customers can confuse about this and think this botton will simple allow them to continue... Leggi di più

Sto sperando per il momento