Discusiones de Shared Inbox Software

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Me encanta compartir mi bandeja de entrada con mi equipo, lo que nos permite coordinar mejor nuestro trabajo. Esta herramienta es muy útil para usar junto con Gmail y mantener las etiquetas de cada cliente en un solo lugar.

En Freshdesk creemos en empoderar a USTEDES, nuestros clientes, para que puedan ofrecer un soporte al cliente sin problemas a través de múltiples canales. Además de los canales de soporte tradicionales como el correo electrónico y el teléfono, Freshdesk también le permite ofrecer soporte a... Leer más

Tidio’s widget supports multiple pre-translated languages, including English, French, German, Italian, Portuguese, Russian, and Spanish. The admin panel is available in English, French, Spanish, Italian, and Portuguese. Lyro AI Agent can understand and respond in more than 45 languages. Lyro AI... Leer más

Tidio is highly rated across major software review platforms, including Shopify, WordPress, G2, Capterra, GetApp, SoftwareAdvice, and others. As of May 2026, most ratings are between 4.6 and 4.8 out of 5, depending on the platform.

Yes. Tidio is a legitimate customer support software company founded in 2013. It operates as Tidio LLC in the United States and Tidio Poland sp. z o.o. in Poland. The company serves over 300,000 businesses and is used by brands including The Body Shop, Under Armour, and Jaguar. Tidio: 1.... Leer más

Tidio is an AI-powered customer support platform that brings together live chat, a help desk, automation flows, an AI agent, and lead-generation tools. It helps businesses manage conversations across websites, social media, email, and other connected tools. Its AI support capabilities can... Leer más

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I'm still checking out sendinblue, but love it so far. Would be great to have a bigger amount on mails to send per day. But other than that: Great! Keep up the good work!

My company signed up with Freshdesk on what Freshdesk "promised" to offer and advertised to offer. However, once you sign-up, what you get is very different than what is advertised. Freshdesk advertised Bring Your Own Carrier (BYOC) which would allow you to keep your current phone provider and... Leer más

Why is there low activity here?

Following our January 2023 webinar, we promised releasing a public board where our best product advocates (You!) can vote on the features and functionalities that will serve you the most. Today, we present you our Product Roadmap 2023 board: Leer más

Where are the moderators?

¿Qué está pasando en el foro?

Si ya tenemos contenido en una página de preguntas frecuentes en nuestro sitio web, pero en un idioma diferente, ¿cuál sería la mejor manera de integrarlo en Zendesk Guide (centro de ayuda)? ¿Existe alguna alternativa realmente efectiva a traducir y agregar cada artículo, uno por uno?

A veces estamos fuera de la oficina y necesitamos un sistema automatizado que responda en nuestro nombre, necesitamos la opción de respuesta automática para esos casos.

i.e. when getting an "internal errors - SASO has been contacted" page.

I would love for Front to allow users to search the trash folder.

When you your organization first started using it and there after?

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Not any.

We get spam chats and then the user rates the chat bad. It would be nice to delete these types of ratings as they skew our numbers and they are not a valid "bad" rating.