Users report that Whistic excels in Quality of Support, scoring 9.4, with many reviewers mentioning the responsiveness and helpfulness of the support team, making it a reliable partner in business. In contrast, Risk Ledger, with a score of 9.1, is noted for good support but lacks the same level of promptness.
Reviewers mention that Whistic's Product Direction is highly rated at 10.0, indicating a strong confidence in the software's future development and enhancements. Users on G2 express concerns about Risk Ledger's lower score of 8.8, suggesting a need for clearer communication on product updates.
Users say that Whistic's ease of use is rated at 8.9, with many finding the interface intuitive and user-friendly. Conversely, Risk Ledger scores slightly higher at 9.0, with reviewers appreciating its straightforward navigation, though some find it less customizable.
Reviewers mention that Whistic's Centralized Vendor Catalog, scoring 8.9, is a standout feature, allowing for efficient vendor management. Risk Ledger, with a score of 8.3, is seen as less comprehensive in this area, leading to some frustration among users trying to manage multiple vendors.
Users report that Whistic's Questionnaire Templates are highly effective, scoring 8.9, with many praising the variety and customization options available. Risk Ledger's score of 8.6 indicates good templates, but users feel they could benefit from more flexibility and options.
G2 users highlight that Whistic's Monitoring and Alerts feature, scoring 8.1, is particularly useful for keeping track of vendor compliance, while Risk Ledger's higher score of 8.8 suggests it offers more robust alerting capabilities, which some users find essential for proactive risk management.
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