In theory, any good assessment platform can be a huge time saver for everyone, but Whistic isn't there yet.

Compared with other TPRM solutions, Whistic is very easy to use and saves me a ton of time on assessments. The Trust Catalog model includes a large number of vendors along with their security documents, which really helps streamline the assessment process. For vendors who haven’t contributed yet, it’s straightforward to send requests and questionnaires, and you can base them on a variety of assessment frameworks. The AI features also make it easy to upload audit reports and other security documents and assess them against whichever framework you choose. They recently added the ability to link to vendors' trust portals and automatically download evidence. On top of that, their implementation services and overall support have been top-notch. They continue to add new features to make the product even better.

What I like best about Whistic is the time it saves and the quality of its customer service. The platform can request documents from vendors, analyze them against our chosen security standard, and show which controls meet our requirements, do not meet them, or need further review. It can also pull data from vendor trust centers, which cuts down on manual research and follow up. Reviews that once took weeks can often be completed in about 20 minutes when the vendor provides the required documents.<br><br>The support team has also been excellent. They respond quickly when we need help, and our account managers stay in close contact with us. They are knowledgeable, flexible when we need more time, and willing to help in any way they can. In my experience, Whistic has a strong focus on customer service.