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Compare OpenText Core Fax and OpenText Fax (RightFax) 
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At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OpenText Core Fax
Star Rating
(53)4.5 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Core FaxOpenText Fax (RightFax)
Star Rating
(22)4.1 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Fax (RightFax)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText RightFax excels in document storage capabilities, scoring a 9.4, which reviewers mention allows for efficient management of large volumes of faxed documents. In contrast, XM Fax does not have a specific score for storage but is noted for its overall ease of use.
- Reviewers mention that OpenText RightFax has a perfect score of 10.0 for fax number management, indicating seamless integration and handling of fax numbers. XM Fax, while scoring 9.4, is praised for its cross-platform sending capabilities, making it versatile for users across different devices.
- Users on G2 highlight that OpenText RightFax has a lower ease of setup score (7.7) compared to XM Fax (8.6), suggesting that XM Fax may be more user-friendly for new users looking to implement a fax solution quickly.
- Reviewers say that the quality of support for XM Fax is rated higher (9.0) than that of OpenText RightFax (7.9), indicating that users may find more responsive and helpful customer service with XM Fax.
- G2 users report that OpenText RightFax has a strong document editing feature, scoring 9.0, which is beneficial for users needing to modify documents before sending. XM Fax, however, does not have a specific score for editing but is noted for its overall user satisfaction.
- Users say that while OpenText RightFax has a solid product direction score (8.8), XM Fax is slightly lower at 8.7, indicating that both products are committed to future improvements, but OpenText RightFax may have a slight edge in user confidence regarding ongoing development.
Pricing
Entry-Level Pricing
OpenText Core Fax
No pricing availableOpenText Fax (RightFax)
No pricing availableFree Trial
OpenText Core Fax
Free Trial is available
OpenText Fax (RightFax)
No trial information availableRatings
Meets Requirements
9.4
38
8.4
19
Ease of Use
9.2
37
8.1
19
Ease of Setup
8.6
34
7.7
11
Ease of Admin
8.6
35
8.3
11
Quality of Support
9.0
36
7.9
17
Has the product been a good partner in doing business?
9.1
34
7.0
11
Product Direction (% positive)
8.7
37
8.8
19
Features by Category
Documents
9.0
13
Not enough data
Feature Not Available
Not enough data
9.4
17
Not enough data
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.4
19
10.0
5
9.7
20
Not enough data
9.3
20
Not enough data
9.3
19
Not enough data
8.4
17
Not enough data
9.1
20
9.7
5
Categories
Categories
Shared Categories
OpenText Core Fax and OpenText Fax (RightFax) are categorized as Online Fax
Unique Categories
OpenText Core Fax has no unique categories
OpenText Fax (RightFax) has no unique categories
Reviews
Reviewers' Company Size
OpenText Core Fax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Fax (RightFax)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
17.4%
Information Technology and Services
10.9%
Hospital & Health Care
8.7%
Government Administration
8.7%
Financial Services
6.5%
Other
47.8%
Insurance
25.0%
Hospital & Health Care
25.0%
Information Technology and Services
10.0%
Utilities
5.0%
Medical Practice
5.0%
Other
30.0%
Discussions
Is MAC on the roadmap for the Xmedius App?
2 Comments
MD
YesRead more
OpenText Core Fax has no more discussions with answers
OpenText Fax (RightFax) has no discussions with answers
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