G2 reviewers report that eMaint CMMS excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to MicroMain CMMS. Users appreciate its versatility, noting that it helps improve asset allocation and streamline scheduling for field service technicians.
Users say eMaint CMMS offers a more intuitive experience, with many highlighting the ease of adding new assets and following work orders. In contrast, while MicroMain CMMS is praised for its scheduling capabilities, some users find it less user-friendly overall.
Reviewers mention that eMaint CMMS provides exceptional customer support, with users describing the support team as responsive and helpful. This contrasts with MicroMain CMMS, where users have reported a less satisfactory support experience.
According to verified reviews, eMaint CMMS has a more robust implementation process, making it easier for teams to get started quickly. Users appreciate the intuitive onboarding wizard, while MicroMain CMMS users have noted some challenges during setup.
G2 reviewers highlight the strong work order management features of MicroMain CMMS, particularly its ability to create rotating schedules for preventative maintenance. However, eMaint CMMS users also value its comprehensive asset and work order management capabilities, which centralize multiple functions in one platform.
Users report that eMaint CMMS is particularly effective for mid-market companies, as evidenced by its larger share of reviews from this segment. MicroMain CMMS, while also serving mid-market clients, has a smaller user base, which may affect the breadth of feedback and feature development.
We offer online support, call in support to one of our teammates in Austin, TX, or you can contact your Account Manager, Customer Success Manager, or...Read more
How is reporting?
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We have a very robust and simple reporting tool, with a built in business analytics platform. The world's your oyster as long as your team is gathering the...Read more
Can you schedule preventive maintenance work orders?
Requestor Logins: Each work requestor has a unique eMaint login that allows them to submit requests, and view the history of their requests.
Email...Read more
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