Users report that TLDCRM excels in its Task Management feature, scoring 9.3, which allows for efficient tracking of tasks and deadlines. In contrast, Jenesis, while still strong, has a slightly lower score of 9.4, indicating that users find TLDCRM's task management more intuitive and user-friendly.
Reviewers mention that Jenesis shines in Quality of Support, achieving a score of 9.8 compared to TLDCRM's 9.4. Many users appreciate the responsiveness and helpfulness of Jenesis's support team, often highlighting their quick resolution times.
G2 users indicate that TLDCRM's Reporting & Dashboards feature, with a score of 9.2, provides comprehensive insights that help small businesses track performance effectively. However, Jenesis, with a score of 9.4, is noted for its more customizable reporting options, which some users find more beneficial for their specific needs.
Users on G2 report that TLDCRM's Payment Processing feature, scoring 8.7, is reliable but lacks some advanced functionalities that Jenesis offers, which has a higher score in this area. Reviewers mention that Jenesis provides a more seamless payment experience, integrating better with various payment gateways.
Reviewers say that both products perform well in Ease of Setup, but Jenesis edges out with a score of 9.6 compared to TLDCRM's 9.4. Users appreciate Jenesis's straightforward onboarding process, which they find less time-consuming.
Users report that TLDCRM's Commissions management feature, scoring 7.9, is less robust than Jenesis's offerings. Reviewers mention that Jenesis provides more detailed tracking and reporting capabilities for commissions, making it a preferred choice for businesses that rely heavily on commission structures.
Pricing
Entry-Level Pricing
Jenesis
JenesisNow Pro
Contact Us
1 JenesisNow Pro has a base fee per physical agency location and a cost of $60 per user. Per Month
Our standard Agency plan lets you scale up or down at the end of the month.
No long term contracts. Free Softphone.
Free Backups of Recordings and Documents.
HIPPA / PCI Compliant.
Our subscription service is month to month. You can add seats any time. At the end of the month you can downscale and you can cancel anytime. This allows you...Read more
Does it matter where I am located?
1 Comment
Official Response from TLDCRM
We service call centers from all over the country, and some with fronter offices worldwide! Our system works anywhere you have access to internet.Read more
Do you give commisions on referrals?
1 Comment
Official Response from TLDCRM
Absolutely! We offer 10% lifetime commissions. As long as the client keeps paying, you get paid. Commissions are based on client seats and minute usage as...Read more
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