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Compare HelloFax and OpenText Fax (RightFax) 
At a Glance
Market Segments
Small-Business (44.6% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
$0
No pricing available
HelloFax
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0
Browse all 4 pricing plansOpenText Fax (RightFax)
Star Rating
(22)4.1 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Fax (RightFax)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText RightFax excels in its document signature feature, scoring a remarkable 9.6, which is crucial for businesses that require secure and verified document handling. In contrast, HelloFax, while still strong, has a slightly lower score in this area, indicating that RightFax may be the better choice for organizations prioritizing document security.
- Reviewers mention that HelloFax shines in ease of use, with a score of 9.3 compared to OpenText RightFax's 8.1. This suggests that small businesses or users who are less tech-savvy may find HelloFax more accessible and user-friendly for their faxing needs.
- G2 users highlight that OpenText RightFax has superior capabilities for sending faxes, achieving a perfect score of 10.0 for fax number management. This feature is particularly beneficial for enterprises that need to manage multiple fax numbers efficiently, whereas HelloFax scores 9.6 in this area.
- Users on G2 report that OpenText RightFax has a higher score for document storage at 8.4, which is essential for organizations that need to keep track of numerous documents securely. HelloFax does not provide a specific score for this feature, indicating a potential gap in its offering for users needing robust document management.
- Reviewers mention that both products have strong alert systems, but HelloFax's score of 9.5 slightly edges out OpenText RightFax's 9.7. This suggests that while both provide good alert functionalities, HelloFax may offer a more intuitive experience for users who rely on timely notifications.
- Users say that OpenText RightFax has a better overall product direction with a positive score of 8.8, indicating that users feel confident in the future development of the software. In contrast, HelloFax's score of 8.0 suggests that while it is still viewed positively, users may have some reservations about its long-term viability.
Pricing
Entry-Level Pricing
OpenText Fax (RightFax)
No pricing availableFree Trial
HelloFax
Free Trial is available
OpenText Fax (RightFax)
No trial information availableRatings
Meets Requirements
9.1
46
8.4
19
Ease of Use
9.3
47
8.1
19
Ease of Setup
8.6
12
7.7
11
Ease of Admin
8.5
13
8.3
11
Quality of Support
8.1
38
7.9
17
Has the product been a good partner in doing business?
8.6
13
7.0
11
Product Direction (% positive)
8.0
46
8.8
19
Features by Category
Documents
8.1
12
Not enough data
9.6
13
Not enough data
8.4
15
Not enough data
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.6
20
10.0
5
9.7
10
Not enough data
9.2
17
Not enough data
9.2
11
Not enough data
9.1
16
Not enough data
9.5
19
9.7
5
Categories
Categories
Shared Categories
HelloFax and OpenText Fax (RightFax) are categorized as Online Fax
Unique Categories
HelloFax has no unique categories
OpenText Fax (RightFax) has no unique categories
Reviews
Reviewers' Company Size
HelloFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Fax (RightFax)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.1%
Insurance
7.1%
Health, Wellness and Fitness
7.1%
Telecommunications
5.4%
Medical Practice
5.4%
Other
67.9%
Insurance
25.0%
Hospital & Health Care
25.0%
Information Technology and Services
10.0%
Utilities
5.0%
Medical Practice
5.0%
Other
30.0%
Discussions
What is HelloFax used for?
1 Comment
BO
FaxRead more
HelloFax has no more discussions with answers
OpenText Fax (RightFax) has no discussions with answers
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