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Compare Element and Zulip 
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At a Glance
Market Segments
Small-Business (62.5% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
$5.00 1 month per user
Free
Element
Star Rating
(37)4.2 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 month per user
Browse all 2 pricing plansZulip
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zulip excels in its "Ease of Admin" with a score of 9.2, making it a preferred choice for teams that prioritize administrative efficiency. In contrast, Element's score of 7.9 indicates that users find it less intuitive for administrative tasks.
- Reviewers mention that Zulip's "Quality of Support" is highly rated at 9.3, suggesting that users feel well-supported when issues arise. Element, with a score of 8.0, does not provide the same level of assurance in customer support, according to user feedback.
- G2 users highlight Zulip's superior "Audio Conferencing" capabilities, scoring only 6.5, which indicates a need for improvement. Element, however, shines in this area with a score of 8.3, suggesting that users find its audio conferencing features more reliable and effective.
- Users on G2 report that Zulip's "Mobile Application" is rated lower at 7.7, indicating some dissatisfaction with its mobile experience. In contrast, Element's mobile app scores 8.2, suggesting a more user-friendly experience for mobile users.
- Reviewers mention that both products have similar scores for "Notifications" at 8.9, indicating that users find both platforms effective in keeping them informed. However, Zulip's overall user experience in messaging features is often highlighted as more organized due to its threading capabilities.
- Users say that Zulip's "Integrations" score of 7.7 reflects a limitation in connecting with other tools, while Element's higher score of 8.5 suggests a broader range of integrations, making it a more versatile choice for teams that rely on multiple software solutions.
Pricing
Entry-Level Pricing
Element
Element Business
$5.00
1 month per user
For teams who need secure communications hosted in our secure cloud hosting service.
- The Element app
- Cloud admin console
- Customer support
Zulip
Zulip Coud Free
Free
Best for light use.
- 10,000 messages of search history
- File storage up to 5 GB total
- Complete team chat solution
Free Trial
Element
Free Trial is available
Zulip
Free Trial is available
Ratings
Meets Requirements
8.7
28
9.3
100
Ease of Use
8.6
28
8.5
101
Ease of Setup
8.9
11
9.2
75
Ease of Admin
8.1
9
9.1
46
Quality of Support
8.1
25
9.2
79
Has the product been a good partner in doing business?
8.7
10
9.4
41
Product Direction (% positive)
7.5
28
8.7
99
Features by Category
Business Instant Messaging
8.3
22
8.6
92
8.8
23
8.9
92
8.4
23
8.4
92
Business Instant Messaging
8.0
18
6.4
79
7.5
17
6.1
78
Business Instant Messaging
8.4
21
7.8
90
9.3
21
9.2
89
8.5
21
7.7
79
Generative AI - Business Instant Messaging
Not enough data
3.7
48
AI - Business Instant Messaging
Not enough data
3.9
46
Not enough data
4.7
49
Not enough data
3.6
45
Not enough data
3.7
45
Agentic AI - Business Instant Messaging
Not enough data
3.5
8
Not enough data
3.8
8
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Element and Zulip are categorized as Business Instant Messaging
Unique Categories
Element is categorized as Frontline Worker Communication Platforms
Zulip has no unique categories
Reviews
Reviewers' Company Size
Element
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zulip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Computer Software
12.5%
Marketing and Advertising
9.4%
Writing and Editing
6.3%
Staffing and Recruiting
6.3%
Other
50.0%
Research
24.8%
Computer Software
16.2%
Higher Education
8.6%
Information Technology and Services
4.8%
Non-Profit Organization Management
2.9%
Other
42.9%
Discussions
Element has no discussions with answers
Does Zulip have an app?
1 Comment
KM
YesRead more
Zulip has no more discussions with answers
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