G2 reviewers report that Jellyfish excels in providing a clear view of team productivity, with users appreciating features like ticket tracking and AI usage metrics. This clarity helps teams understand where their time and effort are allocated, making planning significantly easier.
Users say that DX stands out for its comprehensive insights into developer experience, combining survey feedback with data from delivery tools. This integration allows teams to not only see what is happening but also understand the underlying reasons, which is crucial for informed decision-making.
Reviewers mention that while Jellyfish has a strong focus on data-driven decision-making, some users find it challenging to navigate through complex reports. In contrast, DX is praised for its intuitive interface, making it easier for users to filter and analyze data across different teams.
According to verified reviews, Jellyfish has a robust support system, with users highlighting the quality of assistance they receive. This is reflected in its high ratings for support quality, which can be a significant advantage for teams needing quick resolutions to issues.
G2 reviewers indicate that while both products are well-rated, DX has a slight edge in user satisfaction scores, particularly in areas like ease of setup and administrative tasks. Users appreciate how DX simplifies the onboarding process, allowing teams to get up and running quickly.
Users report that Jellyfish's focus on productivity metrics and historical data consolidation is beneficial for teams looking to align their engineering efforts with business goals. However, some users feel that DX's AI utilization and impact reports provide a more comprehensive view of team performance, making it a valuable tool for ongoing improvement.
Pricing
Entry-Level Pricing
DX
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Jellyfish
No pricing available
Free Trial
DX
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Jellyfish
No trial information available
Ratings
Meets Requirements
8.9
253
8.5
330
Ease of Use
8.9
263
8.3
348
Ease of Setup
8.7
226
8.1
213
Ease of Admin
8.8
169
8.3
106
Quality of Support
9.5
230
9.2
261
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