G2 reviewers report that DNSFilter excels in user satisfaction, boasting a significantly higher overall score compared to DNSSense. Users appreciate its intuitive interface and the ease of managing policies across multiple sites, making it a preferred choice for small businesses.
According to verified reviews, DNSFilter has a robust implementation process, with users highlighting its simple deployment for both roaming clients and network-level enforcement. In contrast, DNSSense, while effective, has fewer recent reviews, which may indicate less current user engagement.
Users say that DNSFilter is proactive in feature development, allowing users to submit requests and view existing ones. This responsiveness to user needs is a strong point, whereas DNSSense, despite its effective AI capabilities, lacks similar feedback mechanisms.
Reviewers mention that DNSFilter provides reliable DNS-based security, which helps prevent accidental clicks on harmful sites. This feature is particularly valued by users who need to maintain productivity without distractions, while DNSSense is noted for its real-time visibility into malicious traffic, appealing more to enterprise users.
Users highlight that both products offer strong support, but DNSFilter's support is often described as slightly less responsive compared to DNSSense, which is praised for its reliability and effectiveness in addressing user concerns.
According to recent feedback, while both products offer advanced features, DNSSense shines in its AI-driven threat detection and detailed user traffic analysis, making it a strong contender for enterprises focused on security. However, DNSFilter's overall user experience and satisfaction metrics suggest it may be a better fit for small to medium-sized businesses.
Would you ever consider attempting to take the top most frequently blocked sites/urls across all of your educational institution clients and within the filtering system suggest these in the blacklist portal for policy editing? This could help us all stay on the same page in regards to the popular trends/games the students are into at that time and be a little more proactive for our administration. For example, there was a hit game called surviv.io that was blocked by the gaming policy but could be found at ~10 diff URLs across the web, making it hard to block completely. I'm sure this feature would require a lot but just a wondering for the future :)
2 Comments
SR
Hi Amy, thanks for your question! We have a feature we call bucket domains planned which will provide a one-click allow or block for a whole set of domains...Read more
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