# ScoutDNS Reviews
**Vendor:** ScoutDNS  
**Category:** [DNS Security Solutions](https://www.g2.com/categories/dns-security-solutions)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 60
## About ScoutDNS
ScoutDNS is a next-generation Protective DNS platform designed to secure networks and users from online threats, inappropriate content, and emerging risks, both on and off-network. With both agent-based and network-based deployment options, ScoutDNS offers flexible protection for any environment. It safeguards users on any device with a lightweight agent and secures entire networks through seamless DNS filtering, blocking malicious domains, inappropriate content, and shadow IT at the DNS layer. ScoutDNS delivers real-time visibility and actionable analytics, enabling enhanced threat detection and compliance. Integration with Active Directory and Entra ID simplifies user-based policy management and supports compliance frameworks like CIPA, NIST, and CMMC. Trusted by IT teams, MSPs, schools, and enterprises, ScoutDNS provides scalable, proactive DNS protection, helping organizations block threats before they reach endpoints while ensuring user productivity and network security.




## ScoutDNS Reviews
  ### 1. Best MSP Driven DNS Program in the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gus R. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2025

**What do you like best about ScoutDNS?**

ScoutDNS features an intuitive, visually-rich interface that is straightforward to navigate and allows users to efficiently leverage its advanced capabilities. The dashboards have proven especially valuable during our quarterly business review meetings with clients. Designed with managed service providers in mind, ScoutDNS offers robust flexibility in both features and branding. Additionally, the wide range of available categories enhances its adaptability to diverse needs. ScoutDNS is actively improving its interface, features and listens to our input which is great to see from a company. Support is also fast.

**What do you dislike about ScoutDNS?**

It is hard to identify significant areas for improvement, as the performance thus far has been commendable. However, if one aspect were to be highlighted, enhancing the API to enable integration with additional programs such as SOC or SIEM would be beneficial. Notably, this area is already under development and is expected to be addressed in the near future.

**What problems is ScoutDNS solving and how is that benefiting you?**

ScoutDNS offers an enhanced layer of security for our clients while browsing the internet. It restricts access to over 60 distinct categories, providing greater flexibility compared to other solutions we have evaluated. Additionally, ScoutDNS addresses the need for DNS protection for remote users or laptops outside the primary client's network. Its dynamic features effectively resolve this challenge.

  ### 2. Does What It Says on the Tin!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel M. | Senior Systems Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about ScoutDNS?**

Easy to setup, reliable and fantastic support.

It really is one of the best web filter and DNS security products available on the market today. We've tried a variety of competitors products and ScoutDNS was the first and only product that has stood the test of time.

Along with that their pricing model is easy and simple to understand, and works really well for us in the MSP space.

**What do you dislike about ScoutDNS?**

We haven't experienced any dislikes or downsides to using the product so far.

**What problems is ScoutDNS solving and how is that benefiting you?**

We sell ScoutDNS as an element of our security solution to our customers, providing their endpoints with an added layer of web security.

  ### 3. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon D. | Technical Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about ScoutDNS?**

ScoutDNS is easy to use and provides the necessary options to support our clients. The software is easy to configure, can be disabled or uninstalled from the portal, logs activity, and has flexibility in the options for blocking/allowing sites and categories. Customer support has been wonderful, even including help from the Founder/CEO!

**What do you dislike about ScoutDNS?**

Site could be laid out slightly better and have a dark mode implementation.

**What problems is ScoutDNS solving and how is that benefiting you?**

ScoutDNS allows us to provide our clients with DNS filtering of malicious content and specific categories of websites that they would not like users to utilize. Some of the categories cover pornography, gambling, criminal skills, hate speech, and more. As well, certain web application categories can be blocked.

  ### 4. Simple but Powerful, MSP focused DNS Filtering

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan G. | IT Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about ScoutDNS?**

Very easy onboarding with direct support to answer any questions with billing or implementation. Very reasonable price per agent. They are also quite receptive to feedback and the platform is evolving quickly.

**What do you dislike about ScoutDNS?**

Some small bugs here and there in the web portal.

**What problems is ScoutDNS solving and how is that benefiting you?**

ScoutDNS is filling the DNS security role in our MSP tool stack. They have built-in threat and content categories as well as unclassified domain blocking.

  ### 5. A powerful DNS filtering tool with robust customer service and the right price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaleb B. | Centralized Services Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about ScoutDNS?**

- Every function and feature that we need
- Personable business relationship with clear and timely communication
- 10/10 customer service
- Accessible UI
- Effortless deployment
- Set it and forget it
- Extremely competitive pricing

**What do you dislike about ScoutDNS?**

- UI is occasionally slow to respond
- Limited SIEM integration and reporting capabilities

**What problems is ScoutDNS solving and how is that benefiting you?**

Filling the previous void in our stack with a reliable and easily scalable DNS filtering solution, allowing us to provide with customers with enhanced operation security and peace of mind.

  ### 6. Reliable, Friendly, and Focused on Our Success

**Rating:** 4.5/5.0 stars

**Reviewed by:** Johan v. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2025

**What do you like best about ScoutDNS?**

ScoutDNS delivers where it matters. Their solution is intuitive, lightweight, and incredibly easy to manage. What sets them apart is the team behind the product, responsive, helpful, and genuinely invested in customer success. It's refreshing to work with a company focused on relationships over revenue.

**What do you dislike about ScoutDNS?**

Honestly, there’s nothing significant to dislike. The product works as expected and the support team is always responsive.

**What problems is ScoutDNS solving and how is that benefiting you?**

filled in the gaps other providers has, and they are willing to work with customers if they don't have a solution currently.

  ### 7. Really useful DNS filtering

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonathan S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about ScoutDNS?**

Easy to set up, easy to report and monitor, great support from the team.  Would definitely recommend as another option for DNS filtering, especially when devices are out of the office using the Scout Agent.

**What do you dislike about ScoutDNS?**

need to keep an eye on costs but otherwise a great product

**What problems is ScoutDNS solving and how is that benefiting you?**

Web filtering when router does not have options, and also for remote agents for corporate devices

  ### 8. No hassles & amazing team to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan F. | Principal Solution Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2024

**What do you like best about ScoutDNS?**

Our deployment strategy has been focused around the 360 roaming client. We have been utilising ScoutDNS for client web filtering for quite a few years now and have seen the product continue to grow. Our fleet of 360 clients is around 500 and the complete lack of incidents around this agent and supported devices is fantastic.  The administration portal has been improved to provide easier methods to deploy, configure and report.

Tim, Mike and the entire team have been nothing short of amazing to deal with throughout our entire journey. 

If you are on the fence for this one: give it a try - you won't be disappointed.

**What do you dislike about ScoutDNS?**

We have not identified any downsides of this product when we compared it to other options in the market.

**What problems is ScoutDNS solving and how is that benefiting you?**

ScoutDNS is another pillar of our Cyber security plans and services.

  ### 9. Cost-effective, easy-to-manage DNS firewall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard G. | IT Consultant, Managed Services Provider, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about ScoutDNS?**

ScoutDNS is simple to configure, whether your external address is static or dynamic.
Categories are easy to configure as allowed or blocked, and exceptions can be added for either allowed or blocked sites.
Logging allows you to see what is being blocked (or allowed) and what category the request most closely matches; can add any site to the allow/block list directly from the log page.
One-click social media block is genius!
Support team is excellent and they are responsive to questions and feature suggestions.
Trial period allows you to demonstrate the product with no commitment from the client.
We use this in educational (K-12) settings, as the price and feature set cannot be beat.

**What do you dislike about ScoutDNS?**

Takes a bit of work to set up DDNS for dynamic external address, but that's not the fault of ScoutDNS.
Wish they had a chromebook client, like they do for Mac and Windows.

**What problems is ScoutDNS solving and how is that benefiting you?**

ScoutDNS is protecting students by providing a safe online environment.  It's tricky to balance the desires of the school (easy access to everything educational)  with the cesspool that is the internet.  Sometimes the category blocks are excellent, and sometimes they need to be modified a bit by adjusting YouTube or SafeSearch settings, or by fine tuning the allow/block list.  I find that once you set things up, you don't need to spend much time administering the system.  And that is beneficial for the school and for us, the MSP.  ScoutDNS is an efficient use of the school's resources and our time.

  ### 10. ScoutDNS offers comprehensive DNS filtering & Access control solutions for our enterprise network

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shreya B. | Cloud Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about ScoutDNS?**

For our remote & hybrid models, ScoutDNS offers multiple roaming clients, effectively redirecting our internal DNS traffic to our DNS servers

All end-user activities, such as authentication, frequent searches and updates, are tracked through its AD DS (Active Directory Domain Service)

Its website categorization lookup helps deduce the domain name category, and we can verify it quickly in its intuitive dashboard.

We can also schedule scanning of our domain network logs to identify malicious attacks & prevent potential intrusions.

**What do you dislike about ScoutDNS?**

We have recently started using ScoutDNS for our new requirement from the client to address DNS layer security.

Setting up specific filters on our domain is superb & offers a wide range of deployment options & granularity.

Overall, we are satisfied with its services for our enterprise network security, as we can whitelist any domain without needing to create/apply a custom policy to our website.

**What problems is ScoutDNS solving and how is that benefiting you?**

The DNS filtering solution offered by ScoutDNS is beneficial for blocking all malicious threats and inappropriate content.

We create custom DNS filtering policies and define our content category, thread category and compliance requirements with a few clicks.

We obtain a centralized management console to overview user-level activities, threat insights & granular control over the security policies.

By enabling its DNS inspection feature, all undesirable queries or responses would be effectively stopped & connection to our enterprise network would be prevented.

  ### 11. Simply amazing platform and Customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about ScoutDNS?**

The UI is well thought out and executed well. Customer service is fantastic and more accommodating than other platforms I've used. The log files are amazing and easy to utilize, as well as the whitelist additions to the Global whitelist are super user friendly.

**What do you dislike about ScoutDNS?**

Honestly, nothing I've found has been an issue. If anything, their support team is so good there's no room ability to have issues. But in all honesty, there are zero dislikes I've found.

**What problems is ScoutDNS solving and how is that benefiting you?**

We replaced an old DNS service and found Scout. Speaking with Tim Adams on his platform, we were assured by his wealth of knowledge and willingness to facilitate our needs and any questions we had made us feel confident that his service would be a perfect fit for our model.  At the end of the day, we knew that his stellar team had our best interests first and foremost, allowing us to pass on that same sense of security to our clients.  All in all, both myself and everyone else in our company feel as they, like our users, are all part of our team which is important to us.

  ### 12. No Brainer Addition to any MSP Security Stack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben R. | CISO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2023

**What do you like best about ScoutDNS?**

Any MSP operator who is security forward and understands modern threats, understands the important role that a DNS filter plays in their stack. While certainly insufficient on it's own, it fills a critical gap in a bigger-picture security solution that helps both enforce liability protection and prevent malicious attacks. We'd been using the 800 lb gorilla competitor in the DNS filtering space for over half a decade and while the price kept swelling, it's feature set didn't evolve. Moving to ScoutDNS was welcoming on multiple fronts, including both a significant cost savings (making more room in our stack budget to fill other gaps) and a major efficiency improvement due to the intended simplistic design of the ScoutDNS management interface. It's obvious that ScoutDNS was designed to be a multi-tenant solution from the roots, rather than an enterprise service retrofitted to a multi-tenant product in hindsight. We are ultimately saving money while enjoying the same level of protection and greater management efficiencies...a win-win by any measure. The team is incredibly responsive to both suggestions and support requests and gives the feeling of community that so many MSP-centric products have lost over the last 5 years as Private Equity has slowly crept in swallowed up so many young and innovative products.

**What do you dislike about ScoutDNS?**

There really are few downsides that we have discovered thus far. The only one that comes to mind is that because ScoutDNS is not yet a major player in the space, their name recognition has not yet been well established. Some people put a lot of stock in name recognition so if that's you, this is something to consider. But if features, price, service delivery and customer support reign supreme in your quest for products, ScoutDNS is hard to beat.

**What problems is ScoutDNS solving and how is that benefiting you?**

1. Roaming client content filtering that keeps consistent regardless of on-net/off-net status
2. Quick and responsive user interface making troubleshooting and log analysis easy
3. Very flexible/adaptive options for handling unique cirumstances for certain customers that other roaming clients have proved difficult (ie. VPN connections)

  ### 13. Simple Pricing, Well Designed and Exactly What We Need.

**Rating:** 4.5/5.0 stars

**Reviewed by:** mason a. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2023

**What do you like best about ScoutDNS?**

ScoutDNS does a great job of creating a simple but powerful DNS protection tool. Plug it in without a ton of configurations, and it is immediately up and working. Highly recommend over Umbrella or DNSFilter as it doesn't go out of its way to overcomplicate a system that should be simple and straight to the point.

**What do you dislike about ScoutDNS?**

We found that the UI could use some small tweaks to make it perfect. Some pages can take a second to load and do not cache when going back a page after diving into a report. A dark mode wasn't immediately obvious and may not be an option.

**What problems is ScoutDNS solving and how is that benefiting you?**

We use Scoutdns to filter DNS requests at the network level, whether that device is ours to manage or something else brought in. We are able to identify bad actors quickly with the help of this software.

  ### 14. Always on Secure DNS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2023

**What do you like best about ScoutDNS?**

Roaming agents with ScoutDNS require no additional subscription which could get expensive with other providers where they opt for a per device model. Protection appears to be faultless for us to implement to our clients.

**What do you dislike about ScoutDNS?**

At the start of using ScoutDNS the let down was the lack of way of deploying the user agents on mass for multiple clients. This was brought to ScoutDNS's attention and they resolved this issue by developing the facility to deploy for multiple clients with ease.

**What problems is ScoutDNS solving and how is that benefiting you?**

Improves clients security on endpoints by providing dns filtering. Includes an SSL certificate within the roaming agent to ensure https websites "redirect" to the blocked page without error which isn't possible with agentless DNS filtering on multiple client deployments easily.

  ### 15. Great Product for MSP's

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul B. | IT & Security Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2023

**What do you like best about ScoutDNS?**

The product works really well and is simple to setup. The content filtering is a real breeze to control. Pricing model is the best out there for an MSP making it easy to have soft start to make sure you set correctly for each client.

**What do you dislike about ScoutDNS?**

Would like to see a customisable landing page for clients , so that they trust what they see. Also an approvement management system, where blocked sites go to an approver before they come to the helpdesk.

**What problems is ScoutDNS solving and how is that benefiting you?**

DNS protection is excellent and requires little management. The content filtering helps companies keep staff on track with a cost effective solution to this area.

  ### 16. #1 Choice DNS Filtering for MSP's

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2023

**What do you like best about ScoutDNS?**

The support is very responsive and comprehensive.

**What do you dislike about ScoutDNS?**

Literally nothing, its great and suits us perfectly.

**What problems is ScoutDNS solving and how is that benefiting you?**

Proactively filters internet threats and general websites by category in an easy to manage dashboard for many different customers.

  ### 17. Outstanding product with outstanding support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2023

**What do you like best about ScoutDNS?**

I really like to simplicity of the interface and the accuracy of the filter. Also, setup is easy.

**What do you dislike about ScoutDNS?**

Nothing at this time. I am pleasantly pleased.

**What problems is ScoutDNS solving and how is that benefiting you?**

Helping to avoid malware, viruses and phishing sites.

  ### 18. ScoutDNS Understands the Needs of Those in the Trenches of I.T.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about ScoutDNS?**

ScoutDNS was very quick and easy to get running from our test environment all the way through to our production environment. We were seeing actionable data right away that our other systems could not provide. When we have even simple questions, responses are quick and helpful.

**What do you dislike about ScoutDNS?**

Honestly, the biggest turnoff was their website...it is a little rough around the edges and could use some polishing. In my evaluation, that hurt ScoutDNS' credibility and would be a turnoff to non-IT people involved in evaluating ScoutDNS.

**What problems is ScoutDNS solving and how is that benefiting you?**

We needed a better filtering solution, as our existing platform does not make it easy. We also needed better reporting on user activity, and ScoutDNS provided data right away that our other systems, for all their expense and bells/whistles, cannot provide.

  ### 19. Great and Simple DNS Filtering Solution for Churches

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | IT Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2021

**What do you like best about ScoutDNS?**

The simple-to-use and intuitive interface allow for easy setup and editing of policies in addition to adding custom sites to white/black lists.

**What do you dislike about ScoutDNS?**

The load time for historical data is a little less than ideal but is still functional and helpful.

**What problems is ScoutDNS solving and how is that benefiting you?**

By utilizing ScoutDNS our church network is more secure by helping reduce the number of malicious sites that our guests are able to access while connected.

  ### 20. Great Company with Solid Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith B. | Technical Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about ScoutDNS?**

Very helpful with watching our internet DNS traffic. We are a church and want to do our best to keep our congregation safe while on our public network.

**What do you dislike about ScoutDNS?**

You need to understand how DNS works in order to maximize it's ability.

**What problems is ScoutDNS solving and how is that benefiting you?**

Protecting our public and private network from both threats and adult content on the internet.

  ### 21. Excellent Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giles P. | I.T. Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about ScoutDNS?**

Easy to setup and administer, Works with multiple domains at the same time.

**What do you dislike about ScoutDNS?**

Sometimes it may block a sight because it is classified incorrectly.

**What problems is ScoutDNS solving and how is that benefiting you?**

Protects my end users from harmful sights

  ### 22. Scout DNS Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shawn B. | CIO, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about ScoutDNS?**

Easy to use, has the functionality needed and performs as expected.

**What do you dislike about ScoutDNS?**

There is nothing we dislike at this time.

**What problems is ScoutDNS solving and how is that benefiting you?**

Maintaining an additional level of DNS security by a separate security vendor.

  ### 23. Convenient, affordable web filtering

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabe H. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about ScoutDNS?**

Everything was easy, including the setup which took very little time. We've been using it for a couple of years now, and the management is a breeze. Glad to have all our subnets using ScoutDNS.

**What do you dislike about ScoutDNS?**

Whitelisting sites/IPs can take some time before going into effect, but I realize this is somewhat unavoidable and dependent on cache settings, so it's hardly a complaint.

**What problems is ScoutDNS solving and how is that benefiting you?**

We used to use Websense, which was okay, but having one less application to have to administer on a server is always a win in my book. The cloud dashboard makes it possible and super easy to manage everything DNS-related from anywhere. I am looking forward to hopefully using the relay feature that they have advertised recently.

  ### 24. Good solution for the budget conscious

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray B. | Facilities/IT Manger, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about ScoutDNS?**

Easy/quick to setup and was simple create some rules to protect from the most egregious websites. We particularly like that our "public" wifi is now guarded from porn and malware.

**What do you dislike about ScoutDNS?**

There can be some false positives and because of DNS caching, it can take some time to enable access to important sites. In particular, enabling adware essentially disabled Google since every link has some click tracking which was blocked by ScoutDNS. Looking forward to testing the cloud relay!

**Recommendations to others considering ScoutDNS:**

Excellent pricing for Religious Institutions.

**What problems is ScoutDNS solving and how is that benefiting you?**

This protects our kids and adults from most porn and malware. Being automated, it does not need any interaction from me. Our staff and congregation feel safer knowing we have this service.

  ### 25. All good. Easy to set up and monitor

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about ScoutDNS?**

The easy of use. Its not hard to get things set up

**What do you dislike about ScoutDNS?**

The interface can be slow at times. Often screens take 10 to 20 seconds to load

**What problems is ScoutDNS solving and how is that benefiting you?**

Stopping end users from using facebook and other social media at work

  ### 26. This service has served us well for several years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave C. | Systems Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about ScoutDNS?**

For the most part this service is set it and forget.    We have had no major issues with the platform.   With any service of this type there will be false possitives for you org, but they are quickly sorted out.    It is rare that we receive a whitelist request these days. 
The GUI is much improved over the GUI when we first signed up and I greatly appreciate that.

**What do you dislike about ScoutDNS?**

I really do not have anything that I dislike about the service.    It simply does what it says it will do.   If it did NOT work, I would certainly let it be known here

**Recommendations to others considering ScoutDNS:**

take time to plan out the deployment - understand that in my experience you are always going to have false possitives.   Support has been very responsive to request when made.

**What problems is ScoutDNS solving and how is that benefiting you?**

This system is protecting our Guest Network and Private networks.   At peak times we may have as many as 4000 users on the network, and this handles the request without problem.   I do suggest that you create rules in your firewall to restict DNS access to only these servers or bright minded kids can circumvent.    We have also blocked VPNs on the network as best as possible.

  ### 27. Easy to setup and good protection on our guest wi-fi

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about ScoutDNS?**

Uses a great informational dashboard and is easy to configure. Helps keep us safe on our guest wi-fi

**What do you dislike about ScoutDNS?**

Nothing to dislike here. It is a great tool!

**What problems is ScoutDNS solving and how is that benefiting you?**

Keeping guests on our guest network from rogue websites

  ### 28. Clear and functional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about ScoutDNS?**

Good support. Straight forward DNS filtering service.

**What do you dislike about ScoutDNS?**

Some false positives. No custom block page.

**What problems is ScoutDNS solving and how is that benefiting you?**

It is required to make our library CIPA compliant. It does that.

  ### 29. Price:Performance ratio for non-profits is great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fossie C. | Partner, Fossie Consulting; Education division, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2021

**What do you like best about ScoutDNS?**

Installation and configuration is a snap.  
Works with both static and dynamic external IP addresses (via DDNS service),
Easy to configure content categories and block/allow exceptions.
Able to manage several client sites from one dashboard, and seamlessly switch between client configs.
Non-profit pricing is about 1/3 the cost of a comparable content filtering solution, without sacrificing filtering capability
Questions are always answered promptly by the excellent support team at ScoutDNS
Able to set up secondary users to manage specific client sites (categories, exceptions)
Social media blocking is a single click, so blocking facebook or instagram is not the typical whack-a-mole problem

**What do you dislike about ScoutDNS?**

Things that I would like to see improved, realizing that this is an extenal service, and not a firewall:
Reporting features - sometimes it's nice to know WHO made the content request, rather than just the external address that submitted the request.  Kind of like the reporting you might get from a firewall.
Allowing different users to be subject to different content filtering restrictions (like bypassing safe search for teachers, but forcing safe search for students).  I believe this is possible for different subnets, but many orgs use a single subnet for all users.
Content categorie

**What problems is ScoutDNS solving and how is that benefiting you?**

Problems that we can solve with ScoutDNS are:
- extreme content (pornography and hate) is easy to block
- time wasting social media sites are easy to block
But the best thing about ScoutDNS is that I don't have to worry about it; it just works.
The addition of the dynamic DNS updates is something that half of our clients have benefitted from over the past year.

  ### 30. Always improving

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about ScoutDNS?**

Setting up the system with just the defauts setting applied is a great starting point for protection. If a tweek is needed, it is easy to add the allowed or restricted site to a list for fine tuning the firewall to your specific needs.

**What do you dislike about ScoutDNS?**

The system did not have a way to drill down to an individual system in order to help guide an user into proper internet usage. I was informed that that problem is no more with a addition to the service.

**What problems is ScoutDNS solving and how is that benefiting you?**

ScoutDNS has given me the confidence that the school is protected from nefarious internet manipulation, allowing them to learn and gather information instead of fighting off malware or being directed to an inappropriate site.

  ### 31. Great DNS Service for a Church

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about ScoutDNS?**

ScoutDNS works really well for our church. We were concerned about offering WiFi and still protecting our youth. ScoutDNS has allowed us to filter explicit content and it is fast too.

**What do you dislike about ScoutDNS?**

I have had a few issues with blocked domains classified incorrectly, but they have been easy to rectify.

**Recommendations to others considering ScoutDNS:**

It is not as full-featured as some of the enterprise alternatives, but it is great for a small organization.

**What problems is ScoutDNS solving and how is that benefiting you?**

Internet Filtering

  ### 32. Excellent Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael N. | Pastor, Tech Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2022

**What do you like best about ScoutDNS?**

Ease of use, cost-effectiveness set this service apart from all competitiors we evaluated. We have been using ScoutDNS for years, and we love it.

**What do you dislike about ScoutDNS?**

It has taken a long time to gain access to the agent functionality for more detailed DNS reporting.

**What problems is ScoutDNS solving and how is that benefiting you?**

We are filtering web traffic and malware.

  ### 33. Cannot beat the value!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob P. | Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about ScoutDNS?**

We've been a customer of ScoutDNS since 2017 when it was ChurchDNS.   We use the product for content filtering for a few of our networks.   The service has been reliable and the support very prompt.  They have added a lot of function over the years more than we actually  use.    It is easy to decide to renew each year because of all that we get for the cost.

**What do you dislike about ScoutDNS?**

We really don't have anything to say here.   Our use case may be simple but ScoutDNS provides all that we need and on a reliable basis.

**What problems is ScoutDNS solving and how is that benefiting you?**

Content filtering policies for our church environment.  We have a few policies configured, one for staff and one for guests.

  ### 34. SCOUT DNS works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christy L. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about ScoutDNS?**

ScoutDNS is easy to setup and use.  The interface is also easy to use.

**What do you dislike about ScoutDNS?**

I have only had a few support issues, but the support was not always fast and I had to follow up in order to get the issue solved.

**What problems is ScoutDNS solving and how is that benefiting you?**

I have filtered internet access for our students and staff.  I don't have to worry about it - I can set it and forget it.

  ### 35. Easy Filtering for Church

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua D. | Volunteer Tech Ministry Team Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about ScoutDNS?**

It was straightforward to set up, and the dashboard provides an easy mechanism to customize which sites are allowed and see requests to verify that everything is working correctly.

**What do you dislike about ScoutDNS?**

The fact that it filters via DNS makes it vulnerable to some workarounds, such as setting a different DNS server or using DNS over HTTPS, but this is inherent in all DNS-based filter providers.

**What problems is ScoutDNS solving and how is that benefiting you?**

It allows us to prevent church members and kids from accidentally accessing objectionable content while using our church Wi-Fi.

  ### 36. Excellent web filtering service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about ScoutDNS?**

ScoutDNS is very easy to use - nothing to install, just change DNS servers that are used for lookups. It has many options available to select what content gets blocked and what content is allowed.  We have had very few false positives.  The logging of activity is very detailed.  It allows different filtering rules to be applied to differnet subnets and/or locations. It is reasonably priced.

**What do you dislike about ScoutDNS?**

I have not found anything that I don't like.

**What problems is ScoutDNS solving and how is that benefiting you?**

We needed a good web filter for the internet service at our church building.  ScoutDNS is easy to use and provides many settings to fine tune the content that gets filtered. It also has good logging of internet activity.

  ### 37. Fast and Effective DNS-Based Filtering Service with Top-Notch Customer Care

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phillip O. | Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2021

**What do you like best about ScoutDNS?**

ScoutDNS is easy to customize and makes filtering by content type or by specific web addresses a breeze.

**What do you dislike about ScoutDNS?**

I only wish they had packages for families, because this would be a great service for parents.

**What problems is ScoutDNS solving and how is that benefiting you?**

Reduces bandwidth use by keeping employees off sites which are not work related. It also seems to insulate us from most phishing attacks. At least we have had no data losses from such attacks since signing up for ScoutDNS.

  ### 38. Great for Schools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2022

**What do you like best about ScoutDNS?**

The Relay allows filtering by subnet.  I can have custom filtering for students, teachers, servers, and even thermostats and appleTVs.

**What do you dislike about ScoutDNS?**

I would like the categories to be more granular.

**What problems is ScoutDNS solving and how is that benefiting you?**

ScoutDNS allows us to filter internet traffic and meet state/federal requirements.

  ### 39. A great value with great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about ScoutDNS?**

The management page is simple to use. I love the group lists for organization. On the odd time I needed clarification, the replies were swift and on point. The client logs have helped track down some of the exceptions that needed to be made thanks to the fine grain filtering available.

**What do you dislike about ScoutDNS?**

I would like to select items in the log and filter based on selection. Easier than going back up through the menus. No real dislikes though.

**What problems is ScoutDNS solving and how is that benefiting you?**

We use it at a small private school. It gives us peace of mind for how we can say our school network is used. It's one tool in a box of others.

  ### 40. Excellent DNS filter and great UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian C. | Business Owner / Expert IT Consultant , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about ScoutDNS?**

Ease of use and UI/reporting. Works great and they are super easy to work with. We were looking for an affordable DNS filter with good UI and reporting to replace another service in place. ScoutDNS was very easy to configure and the UI is awesome

**What do you dislike about ScoutDNS?**

Nothing so far, no problems we have identified

**What problems is ScoutDNS solving and how is that benefiting you?**

DNS and web filer, useful and easy to use reporting, multi-location usage

  ### 41. Simple and Effective!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian T. | De facto IT administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about ScoutDNS?**

Effective filtering for an entire site. Don't have to worry about per user pricing, software installation, or device configuration.

**What do you dislike about ScoutDNS?**

New/requested features have been a bit slow. I attribute this to a newer company and smaller development team.

**What problems is ScoutDNS solving and how is that benefiting you?**

It works very well for our church, where the number of users fluctuates tremendously over the course of a week. It requires very little administration.

  ### 42. Great DNS filtering at an affordable price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josh B. | IT/Production Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about ScoutDNS?**

Simple to setup and easy to use for DNS filtering

**What do you dislike about ScoutDNS?**

initially, it was tricky to get setup in our network

**What problems is ScoutDNS solving and how is that benefiting you?**

we have been using it to filter both our internal network as well as our guest network. we house a school and have found it useful in adding extra protection for the kids with safe search and youtube policies.

  ### 43. Great Product, and a great company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about ScoutDNS?**

It is easy to set up the DNS for your network. There is also excellent preset DNS filtering to protect your network and those using your network.

**What do you dislike about ScoutDNS?**

It is challenging to allow apple messages to send pictures with the preset DNS filtering.

**Recommendations to others considering ScoutDNS:**

Everything that they have listed on their website has been accurate.  Very user-friendly, and get terrific insights on the data and excellent protection.

**What problems is ScoutDNS solving and how is that benefiting you?**

How to allow apple messages to send pictures when connect iPhones are on the network.  The customer service has been a great help.

  ### 44. works as expected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roman B. | Principal / Riaditel, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2021

**What do you like best about ScoutDNS?**

easy to setup and use, without any problems

**What do you dislike about ScoutDNS?**

nothing really, we have just basic need to filter out unwanted content and it works in this regard

**What problems is ScoutDNS solving and how is that benefiting you?**

we use it to filter content in school for the pupils devices and it just works in this regard

  ### 45. Works well, great price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about ScoutDNS?**

Ease of setup and competitive pricing, plus it does what it should.

**What do you dislike about ScoutDNS?**

We have not had any issues with ScoutDNS

**What problems is ScoutDNS solving and how is that benefiting you?**

We were looking for content filtering, and our previous solution did not work with HTTPS sites. ScoutDNS fitted the bill.

  ### 46. Excellent Software!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neftalí O. | CEO, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about ScoutDNS?**

Easy management and user friendly! Ensure your network with the best web filtering in the market.

**What do you dislike about ScoutDNS?**

Nothing, the product not have any dislike.

**Recommendations to others considering ScoutDNS:**

Everythig looks great with Scout DNS

**What problems is ScoutDNS solving and how is that benefiting you?**

All the issues of web filtering of our clients to ensure de CIPA compliance.

  ### 47. Excellent resource and service for our church

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rev. John B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2021

**What do you like best about ScoutDNS?**

ScoutDNS gave us peace of mind knowing that our internet use from both internal users and the public was filtered and it blocked those things that we do not want it being used for.  The price was very reasonable and the user experience is very easy.

**What do you dislike about ScoutDNS?**

This is a very good product and we are very happy with it.  One area for improvement is to create the ability to filter more finely; i.e. by blocking external search engines it was nearly impossible to click on a link to buy something from a legitimate site.  This was a relatively minor issue though.

**What problems is ScoutDNS solving and how is that benefiting you?**

We are able to have peace of mind about what our internet access is being used for.  We are also protected from many other security risks by being able to block specific sites and categories.  The force safe search mode is ideal for our situation.

  ### 48. Easy & Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2021

**What do you like best about ScoutDNS?**

This is a simple solution to filtering for our ministry. It was easy to setup and is easy to customize along the way. Customer service is always responsive.

**What do you dislike about ScoutDNS?**

Nothing, this filter is the solution we needed.

**What problems is ScoutDNS solving and how is that benefiting you?**

We offer free wifi at our ministry center and this filter is the solution we needed.

  ### 49. Scout DNS has been an excellent partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason L. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about ScoutDNS?**

The application and their support have been great.

**What do you dislike about ScoutDNS?**

I would like to see device-level support off-network added in the future.

**What problems is ScoutDNS solving and how is that benefiting you?**

It is an effective and affordable DNS solution for our clients.

  ### 50. Simple, Cost Effective Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about ScoutDNS?**

The ease of use and configuration. The price was very competitive.

**What do you dislike about ScoutDNS?**

Reporting could be impoved. Exporting of some reports is nonexistent

**Recommendations to others considering ScoutDNS:**

This is a great solution, if so dont have a large buget, and need basic web filtering.

**What problems is ScoutDNS solving and how is that benefiting you?**

We are using it for web filtering.


## ScoutDNS Discussions
  - [What is ScoutDNS used for?](https://www.g2.com/discussions/what-is-scoutdns-used-for)

- [View ScoutDNS pricing details and edition comparison](https://www.g2.com/products/scoutdns/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A24%3A13+-0500&secure%5Bsession_id%5D=0e5fe2f6-3eef-4979-8efe-c6fe58f704d9&secure%5Btoken%5D=5205acfb338b46300eb9ba2b32eb605843879f5b085a4e8ab154e6e38cf35667&format=llm_user)
## ScoutDNS Integrations
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)

## ScoutDNS Features
**Protection**
- Quarantine
- Continuous Monitoring
- Off-Network Protection
- Guest Network Protection
- BYOD Protection
- Native DNS over HTTPS (DoH)

**Functionality**
- DNS Lookups
- Threat Intelligence
- Advanced Traffic Filtering

**Administration**
- Whitelisting
- Policy Enforcement
- Incident Reports
- Domain Categorization
- Multi-Network Management

## Top ScoutDNS Alternatives
  - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - 4.6/5.0 (240 reviews)
  - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) - 4.4/5.0 (265 reviews)
  - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (577 reviews)

