G2 reviewers report that UpGuard excels in user satisfaction, boasting a significantly higher overall score compared to D&B Risk Analytics. Users appreciate the continuous improvements and features like the BreachSight score, which helps track security posture effectively.
Users say that UpGuard's implementation process is notably smooth, with many highlighting the SOC2 direct submission feature as a standout. This feature allows users to easily upload compliance reports, streamlining the process and enhancing usability.
According to verified reviews, D&B Risk Analytics is praised for its intuitive interface, making it easy to assess creditworthiness. Users find the notifications feature particularly helpful, as it keeps them updated on risk changes and significant events.
Reviewers mention that while both products have similar star ratings, UpGuard's higher volume of recent reviews indicates a more robust user experience. Many users express satisfaction with UpGuard's reporting capabilities, noting how it allows them to present clear progress to senior management.
Users highlight that D&B Risk Analytics offers a visually appealing layout, making information easy to digest. However, some users feel that UpGuard's detailed reporting and scoring system provides a more comprehensive view of vendor risk management.
G2 reviewers note that while both platforms have strong support features, UpGuard stands out with a higher quality of support rating. Users appreciate the responsiveness of UpGuard's product team, who actively incorporate user feedback into new features and improvements.
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