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Compare CrashPlan SMB and Sync.com 
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At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
No pricing available
Free
CrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBSync.com
Star Rating
(36)4.0 out of 5
Market Segments
Small-Business (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sync.com offers a free entry-level price, making it an attractive option for small businesses looking to manage their file storage without initial costs, while CrashPlan's entry-level price starts at $120.00, which may be a barrier for some users.
- Reviewers mention that Sync.com excels in file type support with a rating of 9.6, allowing for a wide variety of file formats, whereas CrashPlan, while still strong, has a slightly lower rating of 9.4, indicating a minor limitation in this area.
- G2 users highlight that CrashPlan shines in remote backup capabilities, scoring 9.3 compared to Sync.com's 7.1, suggesting that users looking for robust remote backup solutions may prefer CrashPlan for its superior functionality.
- Users on G2 report that Sync.com has a higher ease of setup rating at 9.2, which indicates a more user-friendly onboarding process compared to CrashPlan's 8.6, making it a better choice for those who prioritize quick implementation.
- Reviewers mention that CrashPlan's versioning feature is highly rated at 9.0, allowing users to recover previous versions of files easily, while Sync.com falls short with a rating of 6.7, which may be a significant drawback for users needing this functionality.
- Users say that both platforms have strong security features, but CrashPlan edges out with a higher rating of 9.2 for security and compliance, compared to Sync.com's 9.1, indicating a slight advantage in protecting user data.
Pricing
Entry-Level Pricing
CrashPlan SMB
No pricing availableSync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
CrashPlan SMB
Free Trial is available
Sync.com
Free Trial is available
Ratings
Meets Requirements
9.0
385
8.7
26
Ease of Use
9.0
386
9.0
27
Ease of Setup
8.6
275
8.9
9
Ease of Admin
8.7
274
7.9
8
Quality of Support
8.9
330
8.4
24
Has the product been a good partner in doing business?
9.1
268
8.5
8
Product Direction (% positive)
8.1
385
8.6
25
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
5
Not enough data
7.0
5
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Compliance
8.6
6
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
25
7.8
9
9.5
40
9.2
10
9.3
40
7.1
8
9.0
31
6.7
9
Feature Not Available
Not enough data
Compatibility
Feature Not Available
7.6
7
8.6
26
7.5
8
9.4
24
8.1
8
Management
Feature Not Available
7.3
8
9.2
35
8.5
9
9.4
42
8.5
9
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.6
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.5
10
Not enough data
9.5
10
Not enough data
8.2
10
Not enough data
Security
9.1
9
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
8
Not enough data
Feature Not Available
Not enough data
Management
9.3
7
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.3
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
6
Not enough data
Performance
7.4
7
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CrashPlan SMB and Sync.com are categorized as Online Backup
Reviews
Reviewers' Company Size
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Information Technology and Services
15.2%
Marketing and Advertising
6.1%
Hospital & Health Care
6.1%
Education Management
6.1%
Construction
6.1%
Other
60.6%
Alternatives
Discussions
Is CrashPlan free?
1 Comment
LF
NoRead more
CrashPlan SMB has no more discussions with answers
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
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