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Compare CrashPlan SMB and Datto BCDR 
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At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Small-Business (66.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBDatto BCDR
Star Rating
(269)4.6 out of 5
Market Segments
Small-Business (66.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Datto BCDRSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto BCDR excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CrashPlan SMB. Users appreciate its exceptional reliability and ease of use, with one reviewer highlighting the automatic background backups that ensure data is consistently protected without manual intervention.
- According to verified reviews, Datto BCDR's implementation process is praised for being straightforward, with users noting that the platform allows for quick recovery options and easy management. In contrast, while CrashPlan SMB is also described as easy to deploy, it lacks the same level of user-friendly features that Datto offers.
- Users say that Datto BCDR provides robust protection against data loss, with features like the ability to restore individual files quickly. This is crucial for businesses that need to recover from accidental deletions, a feature that users find less efficient in CrashPlan SMB.
- Reviewers mention that while CrashPlan SMB has a strong centralized admin panel for managing backups, it does not match the comprehensive recovery capabilities of Datto BCDR. Users of CrashPlan appreciate its non-intrusive background operation, but some feel it lacks the advanced recovery features that Datto provides.
- According to recent user feedback, Datto BCDR shines in its disaster recovery capabilities, receiving high marks for its ability to restore systems quickly. Users emphasize the importance of this feature, especially in critical situations, whereas CrashPlan SMB's disaster recovery options are seen as less effective.
- G2 reviewers highlight that Datto BCDR's support quality is generally well-regarded, although it scores slightly lower than CrashPlan SMB in this area. Users of CrashPlan appreciate the support they receive, but many Datto users feel that the overall experience is enhanced by the platform's intuitive design and operational efficiency.
Pricing
Entry-Level Pricing
CrashPlan SMB
No pricing availableDatto BCDR
No pricing availableFree Trial
CrashPlan SMB
Free Trial is available
Datto BCDR
Free Trial is available
Ratings
Meets Requirements
9.0
385
9.2
209
Ease of Use
9.0
386
9.3
229
Ease of Setup
8.6
275
9.3
211
Ease of Admin
8.7
274
9.3
181
Quality of Support
8.9
330
8.6
204
Has the product been a good partner in doing business?
9.1
268
9.0
177
Product Direction (% positive)
8.1
385
8.9
209
Features by Category
Compatibility
Not enough data
9.5
168
Not enough data
9.3
167
Not enough data
9.4
167
Not enough data
9.1
163
Management
9.3
5
9.5
168
7.0
5
9.6
166
8.6
6
8.8
168
Not enough data
9.4
166
8.0
5
9.0
166
Compliance
8.6
6
9.2
165
8.7
5
9.3
165
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.8
10
Functionality
9.2
25
8.9
42
9.5
40
9.1
43
9.3
40
9.6
42
9.0
31
9.3
42
Feature Not Available
6.9
38
Compatibility
Feature Not Available
9.5
44
8.6
26
9.2
42
9.4
24
9.0
41
Management
Feature Not Available
9.3
41
9.2
35
9.4
42
9.4
42
9.5
42
Agentic AI - Online Backup
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Compatibility
9.6
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.5
10
Not enough data
9.5
10
Not enough data
8.2
10
Not enough data
Security
9.1
9
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
8
9.7
55
Feature Not Available
9.5
55
Feature Not Available
9.5
54
7.3
8
8.7
54
Feature Not Available
8.8
52
Management
9.3
7
9.4
54
8.3
6
9.2
55
7.2
6
9.0
53
8.3
6
9.2
55
Feature Not Available
9.2
53
Agentic AI - Disaster Recovery
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Solution Provision
Not enough data
9.3
104
Not enough data
Feature Not Available
Not enough data
9.3
105
Not enough data
9.5
105
Not enough data
9.2
104
Management
Not enough data
9.3
105
Not enough data
9.0
105
Not enough data
8.9
104
Not enough data
Feature Not Available
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.3
6
9.9
24
Feature Not Available
8.8
24
Feature Not Available
9.5
21
9.2
6
9.8
23
Performance
7.4
7
9.7
24
8.3
7
9.3
23
8.6
6
9.5
21
7.5
6
9.2
23
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CrashPlan SMB and Datto BCDR are categorized as Online Backup, Disaster Recovery, Server Backup, and PC Backup
Unique Categories
CrashPlan SMB is categorized as File Recovery
Datto BCDR is categorized as Disaster Recovery as a Service (DRaaS)
Reviews
Reviewers' Company Size
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Datto BCDR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Information Technology and Services
48.6%
Computer & Network Security
15.9%
Consulting
2.9%
Computer Software
2.9%
Computer Networking
2.9%
Other
26.9%
Alternatives
Discussions
Is CrashPlan free?
1 Comment
LF
NoRead more
CrashPlan SMB has no more discussions with answers
How much is datto Alto?
1 Comment
JP
The device itself is around $600-$800, and the monthly cost is about $100 an agent depending on the retention level. Sometimes there are promos where you get...Read more
Datto BCDR has no more discussions with answers
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