Compare CCC Intelligent Solutions and Shop-Ware 
At a Glance
Market Segments
Small-Business (42.1% of reviews)
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Contact Us
No pricing available
CCC Intelligent Solutions
Star Rating
(21)4.7 out of 5
Market Segments
Small-Business (42.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansShop-Ware
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Shop-WareCCC Intelligent Solutions vs Shop-Ware
When assessing the two solutions, reviewers found Shop-Ware easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with CCC Intelligent Solutions.
- Reviewers felt that CCC Intelligent Solutions meets the needs of their business better than Shop-Ware.
- When comparing quality of ongoing product support, reviewers felt that Shop-Ware is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shop-Ware over CCC Intelligent Solutions.
Pricing
Entry-Level Pricing
CCC Intelligent Solutions
CCC Comp-Est
Contact Us
Estimating and Open Shop Assignments
- Build estimates on the web
Shop-Ware
No pricing availableFree Trial
CCC Intelligent Solutions
No trial information availableShop-Ware
Free Trial is available
Ratings
Meets Requirements
9.6
15
9.4
30
Ease of Use
9.2
15
9.8
30
Ease of Setup
9.3
7
8.7
13
Ease of Admin
9.0
7
9.5
13
Quality of Support
9.3
15
9.8
30
Has the product been a good partner in doing business?
9.4
6
9.6
13
Product Direction (% positive)
8.3
14
10.0
28
Features by Category
Operations Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Relationship Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CCC Intelligent Solutions and Shop-Ware are categorized as Auto Repair
Unique Categories
CCC Intelligent Solutions has no unique categories
Shop-Ware is categorized as Auto Shop Management
Reviews
Reviewers' Company Size
CCC Intelligent Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shop-Ware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
63.2%
Insurance
26.3%
Apparel & Fashion
5.3%
Accounting
5.3%
‐
Other
0.0%
Automotive
95.0%
Telecommunications
2.5%
Internet
2.5%
‐
‐
Other
0.0%
Alternatives
Discussions
CCC Intelligent Solutions has no discussions with answers
Non-Standard Vins
2 Comments
Official Response from Shop-Ware
Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the...Read more
Parts Matrix
1 Comment
Official Response from Shop-Ware
Shop-Ware has a feature we call the Parts GP Optimizer, which calculates optimized parts markups according to your shop's unique sales mix and history and...Read more
Labor Cost
1 Comment
Official Response from Shop-Ware
Shop-Ware uses "average labor cost" to calculate overall GP, labor GP %, and GP/BH.
To enter Average Labor Cost, go to Shop Settings → RO Info and...Read more
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