# CCC ONE, Shop-Ware vs Alldata Comparison

| | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.9 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 21 | 41 | 24 | 
| **Largest Market Segment** | Small-Business (42.1% of reviews) | Small-Business (87.5% of reviews) | Small-Business (69.6% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | No pricing available | 

---
## Top Pros & Cons

### CCC ONE

**Not enough data**

### Shop-Ware

**Not enough data**

### Alldata

Pros:
- Ease of Use (1 reviews)
- Efficiency Improvement (1 reviews)

Cons:
- Access Limitations (1 reviews)
- Delayed Services (1 reviews)

---
## Ratings Comparison
| Rating | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
  | **Meets Requirements** | 9.6 (15 reviews) | 9.4 (30 reviews) | 8.0 (20 reviews) | 
  | **Ease of Use** | 9.2 (15 reviews) | 9.8 (30 reviews) | 8.1 (20 reviews) | 
  | **Ease of Setup** | 9.3 (7 reviews) | 8.7 (13 reviews) | 7.2 (9 reviews) | 
  | **Ease of Admin** | 9.0 (7 reviews) | 9.5 (13 reviews) | 7.1 (8 reviews) | 
  | **Quality of Support** | 9.3 (15 reviews) | 9.8 (30 reviews) | 7.4 (20 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (6 reviews) | 9.6 (13 reviews) | 6.5 (8 reviews) | 
  | **Product Direction (% positive)** | 8.3 (14 reviews) | 10.0 (28 reviews) | 7.5 (19 reviews) | 

---
## Pricing

### CCC ONE

#### Entry-Level Pricing

Plan: CCC Comp-Est

Price: Contact Us

Description: Estimating and Open Shop Assignments

Key Features:
- Build estimates on the web

[Browse all 4 editions](https://www.g2.com/products/ccc-intelligent-solutions-ccc-one/pricing)

#### Free Trial

No

### Shop-Ware

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Alldata

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Heavy-Duty Repair

| Product | Score | Reviews |
|---|---|---|
| **CCC ONE** | N/A | N/A |
| **Shop-Ware** | N/A | N/A |
| **Alldata** | N/A | N/A |

#### Shop Management

| Feature | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
| **Estimates and Invoicing** | Not enough data | Not enough data | Not enough data | 
| **Parts Purchasing** | Not enough data | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | Not enough data | 
| **Service Orders** | Not enough data | Not enough data | Not enough data | 
| **Labor Tracking** | Not enough data | Not enough data | Not enough data | 

#### Technician Tools

| Feature | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
| **Preventative Maintenance and Inspections** | Not enough data | Not enough data | Not enough data | 
| **Task Alerts** | Not enough data | Not enough data | Not enough data | 
| **Labor Times and Wire Diagrams** | Not enough data | Not enough data | Not enough data | 

#### Customer Management

| Feature | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
| **Repair Updates** | Not enough data | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | Not enough data | 

### Auto Shop Management

| Product | Score | Reviews |
|---|---|---|
| **CCC ONE** | N/A | N/A |
| **Shop-Ware** | N/A | N/A |
| **Alldata** | N/A | N/A |

#### Operations Management - Auto Shop Management

| Feature | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
| **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Digital Vehicle Inspection (DVI)** | Not enough data | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | Not enough data | 

#### Customer Relationship Management - Auto Shop Management

| Feature | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
| **Automated Reminders** | Not enough data | Not enough data | Not enough data | 
| **Marketing** | Not enough data | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | Not enough data | 

#### Financial Management - Auto Shop Management

| Feature | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
| **Reports and Analytics** | Not enough data | Not enough data | Not enough data | 
| **Billing and Invoicing** | Not enough data | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Auto Repair Software](https://www.g2.com/categories/auto-repair)


**Unique to Shop-Ware (1):** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)

**Unique to Alldata (2):** [Heavy-Duty Repair Software](https://www.g2.com/categories/heavy-duty-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)


---
## Reviewer Demographics

### By Company Size

| Segment | CCC ONE | Shop-Ware | Alldata | 
|---|---|---|---|
| **Small-Business** | 42.1% | 87.5% | 69.6% | 
| **Mid-Market** | 31.6% | 7.5% | 26.1% | 
| **Enterprise** | 26.3% | 5.0% | 4.3% | 

### By Industry

#### CCC ONE

- **Automotive:** 63.2%
- **Insurance:** 26.3%
- **Apparel & Fashion:** 5.3%
- **Accounting:** 5.3%

#### Shop-Ware

- **Automotive:** 95.0%
- **Telecommunications:** 2.5%
- **Internet:** 2.5%

#### Alldata

- **Automotive:** 78.3%
- **Restaurants:** 4.3%
- **Mechanical or Industrial Engineering:** 4.3%
- **Management Consulting:** 4.3%
- **Internet:** 4.3%
- **Consumer Goods:** 4.3%

---
## Alternatives

### Alternatives to CCC ONE

- [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews)
- [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (480 reviews)
- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (728 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (73 reviews)
- [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews)
- [FastTrak Auto Shop Manager](https://www.g2.com/products/fasttrak-auto-shop-manager/reviews) — 4.8/5 stars (6 reviews)
- [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (118 reviews)
- [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews)
- [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews)

### Alternatives to Shop-Ware

- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (728 reviews)
- [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (480 reviews)
- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (73 reviews)
- [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews)
- [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (118 reviews)
- [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews)
- [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews)
- [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews)
- [identifix](https://www.g2.com/products/identifix/reviews) — 4.1/5 stars (6 reviews)

### Alternatives to Alldata

- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (480 reviews)
- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (728 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (73 reviews)
- [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews)
- [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews)
- [identifix](https://www.g2.com/products/identifix/reviews) — 4.1/5 stars (6 reviews)
- [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (118 reviews)
- [RO Writer](https://www.g2.com/products/ro-writer/reviews) — 3.0/5 stars (11 reviews)
- [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews)

---
## Top Discussions

### CCC ONE

No discussions available for this product.

### Shop-Ware

- Title: [Non-Standard Vins](https://www.g2.com/discussions/non-standard-vins) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the..."
- Title: [Parts Matrix](https://www.g2.com/discussions/parts-matrix) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Shop-Ware has a feature we call the Parts GP Optimizer, which calculates optimized parts markups according to your shop's unique sales mix and history and..."
- Title: [Labor Cost](https://www.g2.com/discussions/labor-cost) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Shop-Ware uses "average labor cost" to calculate overall GP, labor GP %, and GP/BH.  

 

To enter Average Labor Cost, go to Shop Settings → RO Info and..."
- Title: [CRM Integrations](https://www.g2.com/discussions/crm-integrations-d32bef3f-1e0f-4b39-94dd-71fef6fc2aaa) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Shop-Ware has integrations with these CRM providers:

MyShopManager
Service Intelligence
MechanicAdvisor
Kukui
MechanicNet
Autotext.me
Throttle CRM"
- Title: [Automated Alerts](https://www.g2.com/discussions/automated-alerts) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can..."

### Alldata

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ccc-intelligent-solutions-ccc-one-vs-shop-ware-vs-alldata)