Users report that Babylon excels in direct text translation with a score of 9.1, making it a reliable choice for quick translations, while DeepL, although strong, does not match this specific feature's performance.
Reviewers mention that DeepL shines in ease of use, scoring 9.2 compared to Babylon's 8.5, indicating that users find DeepL's interface more intuitive and user-friendly.
G2 users highlight that DeepL offers superior quality of support with a score of 8.1, whereas Babylon's support is rated significantly lower at 4.8, suggesting that users may face challenges when seeking assistance with Babylon.
Users on G2 report that DeepL's document translation feature is particularly robust, which is a critical aspect for businesses needing to translate larger files, while Babylon's document translation score is lower at 8.6.
Reviewers say that Babylon provides a free offering, which is appealing for small businesses looking to minimize costs, while DeepL also offers a free tier but is noted for its more comprehensive features in the paid version.
Users report that DeepL's machine + human translation feature scores an impressive 8.9, indicating a strong preference for its hybrid approach, while Babylon's offerings in this area are less emphasized, leading to a perception of lower quality in complex translations.
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