Best Virtual Classroom Software with Technical Support Capabilities

Benefits of Virtual Classroom Software with Technical Support capabilities include: Live technical support available for all users
Below are the top-rated Virtual Classroom Software with Technical Support capabilities, as verified by G2’s Research team. Real users have identified Technical Support as an important function of Virtual Classroom Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in Virtual Classroom Available
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Zoom Workplace

(56,060)4.5 out of 5
Entry Level Price:Free
1st Easiest To Use in Virtual Classroom software
View top Consulting Services for Zoom Workplace
OverviewPros and Cons
Product Description

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui

Users: Owner, Software Engineer · Industries: Information Technology and Services, Computer Software · Market Segment: 51% Small-Business, 31% Mid-Market
User Sentiment

Users like the ease of use, the ability to record meetings, the AI-powered features, and the integration with other tools, which enhances productivity and efficiency. Reviewers noted issues with integration with certain programs, low video and audio quality during meetings, occasional connectivity issues, and the complexity of managing certain features.

Pros and ConsUser Satisfaction
ProsEase of Use, Video Conferencing, Video Quality, Reliability, Screen Sharing
ConsLimited Features, Zoom Issues, Meeting Issues, Connection Issues, Video Issues
User SatisfactionSeller Details
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Video Streaming
Average: 8.5
9.1
Session Recording
Average: 8.7
9.3
Screen Sharing
Average: 8.9
Seller Details
Year Founded
2011
HQ Location
San Jose, CA
Company Website
https://www.zoom.com
Twitter
@zoom
LinkedIn® Page
https://www.linkedin.com/company/2532259/

Adobe Connect

(976)4.0 out of 5
Free trial available
5th Easiest To Use in Virtual Classroom software
OverviewPros and Cons
Product Description

Adobe Connect empowers you with the true potential of virtual technology to craft unforgettable stories. Utilize its adaptable platform to create and present exceptional virtual experiences for diver

Users: Teacher, Instructor · Industries: Higher Education, Primary/Secondary Education · Market Segment: 37% Mid-Market, 33% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Features, Video Quality, Efficiency, Security
ConsExpensive, Mobile App Issues, Admin Control, Admin Control Issues, Application Instability
User SatisfactionSeller Details
Adobe Connect features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.1
8.1
Video Streaming
Average: 8.5
8.8
Session Recording
Average: 8.7
8.5
Screen Sharing
Average: 8.9
Seller Details
Year Founded
1982
HQ Location
San Jose, CA
Company Website
https://adobe.com
Twitter
@Adobe
LinkedIn® Page
https://www.linkedin.com/company/1480/
Ownership
NASDAQ:ADBE
Phone
+1 (888) 649-2990
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Panopto

(127)4.3 out of 5
Free trial available
9th Easiest To Use in Virtual Classroom software
OverviewPros and Cons
Product Description

Panopto is the leading provider of video knowledge management, enabling universities and enterprises to create, manage, and scale knowledge with confidence. Panopto is trusted by 1,600+ organizations

Industries: Higher Education, Education Management · Market Segment: 52% Enterprise, 34% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Features, Helpfulness, Customer Support, Recording Feature
ConsFeature Deficiency, Difficulty, Interface Issues, Slow Performance, Slow Rendering
User SatisfactionSeller Details
Panopto features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.4
Video Streaming
Average: 8.5
9.9
Session Recording
Average: 8.7
9.1
Screen Sharing
Average: 8.9
Seller Details
Year Founded
2007
HQ Location
600 River Avenue Suite 100 Pittsburgh, PA 15212
Company Website
https://www.panopto.com
Twitter
@Panopto
LinkedIn® Page
https://www.linkedin.com/company/956754/

PowerSchool Schoology Learning

(394)4.4 out of 5
12th Easiest To Use in Virtual Classroom software
OverviewPros and Cons
Product Description

Schoology Learning, the leading K-12 learning management system (LMS), is part of the PowerSchool Unified Classroom solution. The system is designed to help schools and districts improve student perfo

Users: Teacher, Educator · Industries: Primary/Secondary Education, Education Management · Market Segment: 48% Mid-Market, 34% Enterprise
Pros and ConsUser Satisfaction
ProsEducation Platform, Assessments, Assignment Management, Ease of Use, Features
ConsLack of Intuitiveness, Not Intuitive, Not User-Friendly, Technical Glitches, Integration Issues
User SatisfactionSeller Details
PowerSchool Schoology Learning features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
7.5
Video Streaming
Average: 8.5
7.0
Session Recording
Average: 8.7
7.3
Screen Sharing
Average: 8.9
Seller Details
HQ Location
Folsom, CA
Company Website
https://www.powerschool.com/
Twitter
@MyPowerSchool
LinkedIn® Page
https://www.linkedin.com/company/10114126/
Ownership
NYSE: PWSC

BigBlueButton

(27)4.2 out of 5
View top Consulting Services for BigBlueButton
OverviewPros and Cons
Product Description

BigBlueButton is an open-source virtual classroom software designed specifically for online education, enabling educators to engage students through real-time sharing of audio, video, slides, whiteboa

Industries: Higher Education · Market Segment: 52% Mid-Market, 44% Small-Business
Pros and ConsUser Satisfaction
ProsBreakout Rooms, Ease of Use, Education Platform, Navigation Ease, Reliability
ConsDifficult Setup, Difficulty, High Bandwidth Requirement, Not User-Friendly
User SatisfactionSeller Details
BigBlueButton features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.6
Video Streaming
Average: 8.5
8.9
Session Recording
Average: 8.7
8.4
Screen Sharing
Average: 8.9
Seller Details
Year Founded
2008
HQ Location
N/A
Company Website
https://bigbluebutton.org
Twitter
@bigbluebutton
LinkedIn® Page
https://www.linkedin.com/company/bigbluebutton/

Digital Samba

(52)4.3 out of 5
Entry Level Price:Free
14th Easiest To Use in Virtual Classroom software
OverviewPros and Cons
Product Description

Since its foundation in 2003, Digital Samba has been a trusted provider of secure video conferencing solutions in the European market. Entirely built and hosted within the European Union, it guarantee

Industries: E-Learning, Marketing and Advertising · Market Segment: 56% Small-Business, 31% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Easy Setup, Video Quality, Features, Reliability
ConsLimited Features, Limited Customization, Missing Features, Learning Curve, Integration Issues
User SatisfactionSeller Details
Digital Samba features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
7.7
Video Streaming
Average: 8.5
8.8
Session Recording
Average: 8.7
7.7
Screen Sharing
Average: 8.9
Seller Details
Year Founded
2003
HQ Location
Barcelona, ES
Company Website
https://www.digitalsamba.com/
LinkedIn® Page
https://www.linkedin.com/company/2709780/

LearnCube

(24)4.7 out of 5
OverviewUser Satisfaction
Product Description

Tired of clunky systems and boring business conferencing software? LearnCube provides professional virtual classroom software made for tutoring & teaching. It's perfect for teachers and online s

Industries: Education Management, E-Learning · Market Segment: 71% Small-Business, 29% Mid-Market
User SatisfactionSeller Details
LearnCube features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.8
Video Streaming
Average: 8.5
8.3
Session Recording
Average: 8.7
9.4
Screen Sharing
Average: 8.9
Seller Details
Year Founded
2014
HQ Location
London, England
Company Website
https://www.learncube.com
Twitter
@LearnCubeLMS
LinkedIn® Page
https://www.linkedin.com/company/6638077/

WizIQ

(46)4.2 out of 5
Entry Level Price:$190 1
OverviewUser Satisfaction
Product Description

WizIQ LMS provides a complete solution to tutors, institutes and organizations to deliver live online classes and launch self-paced courses. WizIQ is easy-to-use, affordable and gives the freedom to l

Industries: Education Management, E-Learning · Market Segment: 50% Small-Business, 26% Mid-Market
User SatisfactionSeller Details
WizIQ features and usability ratings that predict user satisfaction
6.9
Has the product been a good partner in doing business?
Average: 9.1
9.0
Video Streaming
Average: 8.5
8.8
Session Recording
Average: 8.7
8.8
Screen Sharing
Average: 8.9
Seller Details
Year Founded
2007
HQ Location
Gurugram, Haryana
Company Website
https://www.wiziq.com/
Twitter
@WizIQ
LinkedIn® Page
https://www.linkedin.com/company/510181/

ConexED

(189)4.2 out of 5
OverviewPros and Cons
Product Description

The ConexED Student Services Management Platform is designed exclusively for streamlining and simplifying complex enrollment, eligibility, support, and completion processes. ConexED provides critical

Users: Student, Instructor · Industries: Higher Education, Education Management · Market Segment: 58% Small-Business, 22% Mid-Market
Pros and ConsUser Satisfaction
ProsScheduling Ease, Convenience, Ease of Use, Easy Access, Customer Support
ConsGlitches, Missing Features, Limited Features, Connectivity Issues, Limited Customization
User SatisfactionSeller Details
ConexED features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
9.0
Video Streaming
Average: 8.5
9.9
Session Recording
Average: 8.7
8.8
Screen Sharing
Average: 8.9
Seller Details
Year Founded
2014
HQ Location
Salt Lake City, Utah
Company Website
https://www.conexed.com
Twitter
@_Conexed
LinkedIn® Page
https://www.linkedin.com/company/2108936/
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