Best UCaaS Platforms - Page 14

How Many UCaaS Platforms Products Does G2 Track?

Total Products under this Category: 326

Category Stats (Sep 2026)

  • Average Rating: 4.36/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Vodafone Unified Communications (+26.68%) - Among all products in this category, Vodafone Unified Communications recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank UCaaS Platforms Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 99,000+ Authentic Reviews
  • 326+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for UCaaS Platforms

G2 Grid® for UCaaS Platforms plotting products by satisfaction and market presence

Highlighted products: Zoom Workplace, Webex Suite, Nextiva, RingEX, Webex Calling, 8x8 Work, Dialpad Connect, and Dialaxy.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ucaas-platforms/grids.json?focus%5B%5D=zoom-workplace&focus%5B%5D=cisco-webex-suite&focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work&focus%5B%5D=dialpad-connect&focus%5B%5D=dialaxy)

Impact Telecom

ImpacTech is where innovation meets business and great things happen because great people come together.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Impact Telecom?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Impact Telecom?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Impact Telecom?

What Are G2 Users Discussing About Impact Telecom?

i-net CoWork

i-net CoWork is a secure team communication and collaboration platform that combines messaging, voice and video calls, screen sharing, file sharing, and meeting rooms in one environment. Designed for organizations that value data sovereignty and control, CoWork provides a modern alternative to cloud-first collaboration platforms and can be operated within infrastructure selected by the organization. Teams communicate through persistent channels and conversations, making it easy to organize discussions around departments, projects, or topics. Built-in voice and video calls include screen sharing, adaptive video quality, reactions, hand raising, and flexible audio and camera controls. Calls and meeting rooms are included with the CoWork license without requiring a separate conferencing product. Optional live transcription converts spoken conversations into text during calls, helping participants follow discussions and preserving important information. After a meeting, an AI-generated summary can be created and posted directly to the channel. Complete transcripts and summaries can also be downloaded as Markdown files. CoWork supports file sharing, standard and custom emojis, GIFs and memes, making everyday communication both productive and engaging. Customizable dashboards provide real-time insights into messaging activity, storage usage, system resources, and health information, giving users and administrators a clear overview of collaboration and system activity. By bringing persistent messaging, meetings, screen sharing, files, transcription, and collaboration features together, i-net CoWork helps office-based, remote, and hybrid teams stay connected without spreading communication across multiple tools. Flexible deployment gives organizations greater control over their communication infrastructure and sensitive data, making CoWork particularly suitable for businesses and organizations with privacy, security, and data sovereignty requirements.

Who Is the Company Behind i-net CoWork?

  • Seller: i-net software GmbH
  • Year Founded: 1996
  • HQ Location: Berlin, DE
  • Twitter: @inetsoftware
    31 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®
  • Phone: +49 30 252 993 50

Intulse

Intulse is a business VoIP provider. Hosted VoIP systems for businesses and cloud-based phone systems with speed, flexibility, and more to both small & large businesses. Fully managed-VoIP services. 100% US-based support. Intulse's cloud VoIP services are designed to increase productivity. Features include VoIP CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and services. For businesses looking to streamline their productivity and ditch their frustrating, outdated business phone system, Intulse’s dedicated cloud VoIP solutions can help. Their office phone systems for large & small offices and VoIP call center software bring businesses into the twenty-first century without the hassle of hiring a dedicated IT department. Intulse works with many organizations including churches, insurance agencies, and financial advisors, and provides the industry’s top customer service. Intulse has been a managed VoIP provider in the USA since 2015. ✓ Salesforce VoIP integration ✓ HubSpot VoIP integration ✓ AgencyBloc VoIP integration ✓ Church Community Builder VoIP integration ✓ Eagle Business Management Software VoIP integration ✓ Elexio ChMS VoIP integration ✓ Goldmine VoIP integration ✓ Insightly VoIP integration ✓ Medius VoIP integration ✓ Microsoft Dynamics VoIP integration ✓ Pipedrive VoIP integration ✓ QQCatalyst VoIP integration ✓ Redtail VoIP integration ✓ RockRMS VoIP integration ✓ Sedona VoIP integration ✓ SuiteCRM VoIP integration ✓ Wealthbox VoIP integration ✓ Zapier VoIP integration ✓ Zoho VoIP integration Get a free demo and learn more on our website.

Average Rating: 4.0/5.0

Total Reviews: 2

Who Is the Company Behind Intulse?

  • Seller: Intulse
  • Year Founded: 2015
  • HQ Location: Lancaster, US
  • Twitter: @intulse
    78 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Intulse?

What Are G2 Users Discussing About Intulse?

ipSCAPE Connect

Who Is the Company Behind ipSCAPE Connect?

  • Seller: IPscape
  • Year Founded: 2005
  • HQ Location: North Sydney, NSW
  • Twitter: @IPscape
    435 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

iREACH

Who Is the Company Behind iREACH?

  • Seller: Infocom
  • Year Founded: 1990
  • HQ Location: Iselin, us
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Kaltura

Kaltura helps organizations turn content, knowledge, and audience signals into personalized, AI-powered experiences that move people forward. Our platform brings together content, video, data, intelligence, and agentic AI to help businesses engage customers, enable employees, and guide every user with the right content, interaction, or next step in the moment. Kaltura’s solutions are built around two critical business challenges: accelerating revenue across the customer journey and helping people learn, perform, and succeed at scale. **Agentic Revenue Engagement** Kaltura Agentic Revenue Engagement helps organizations create connected, personalized experiences across the buyer and customer journey. Instead of leaving people to navigate static websites, disconnected content, forms, webinars, and follow-up on their own, Kaltura turns these touchpoints into interactive experiences that understand intent and actively guide each user forward. Organizations can create digital destinations, events, webinars, content experiences, and AI-powered conversational interactions that adapt to each buyer or customer. Agentic experiences can answer questions, recommend relevant content, help users explore solutions, capture intent, identify meaningful engagement signals, and connect people with sales or customer teams when human involvement adds value. For marketing and revenue teams, this creates a more continuous journey from first engagement through purchase, onboarding, adoption, and expansion, while providing richer insight into what each account and individual actually cares about. Teams can use Kaltura to: • Create personalized digital experiences for buyers and customers • Run webinars, virtual events, and always-on content destinations • Turn video and other content into interactive, discoverable experiences • Deploy AI-powered agents that answer questions and guide users in real time • Recommend content and next steps based on user needs and behavior • Capture and activate engagement and intent signals • Support customer onboarding, education, activation, and ongoing engagement • Connect digital interactions with revenue workflows and business outcomes The goal is simple: reduce friction across the journey and help every interaction create momentum toward the next meaningful action. **Agentic Learning & Enablement** Kaltura Agentic Learning & Enablement helps organizations turn institutional knowledge into personalized learning, practice, and on-demand guidance that improves performance. Traditional learning often depends on static courses, fragmented knowledge, and one-size-fits-all training. Kaltura creates a more continuous model of enablement, where employees, sales teams, customers, and partners can access the knowledge, practice, and guidance they need at the moment they need it. Organizations can create and manage learning content at scale, transform existing knowledge and video into new learning experiences, personalize learning based on individual needs, and give users AI-powered guides that help them find answers and apply knowledge in their day-to-day work. Kaltura also supports interactive practice and simulation, allowing people to rehearse important conversations and scenarios and receive immediate feedback. This can include sales conversations, customer interactions, leadership scenarios, onboarding, certification, and other high-stakes situations where practice directly affects performance. Teams can use Kaltura to: • Create and manage video, learning, and enablement content at scale • Generate and repurpose content using AI-powered creation tools • Deliver personalized onboarding, upskilling, and continuous learning • Give employees on-demand access to company knowledge and guidance • Provide sales teams with training, coaching, and in-the-moment enablement • Run realistic roleplay and simulation experiences with AI-powered feedback and assessment • Educate and enable customers and partners • Support structured learning paths, certifications, and skills development • Understand engagement, readiness, and learning effectiveness • Connect learning and enablement programs more closely to business performance Rather than treating learning as an occasional activity, Kaltura helps make knowledge and guidance available continuously, embedded into the way people work and perform. **One platform for intelligent digital experiences** Both solutions are powered by the same Kaltura foundation. Kaltura has spent years helping global organizations create, manage, distribute, and understand video and digital content at enterprise scale. Today, those capabilities are combined with AI, audience intelligence, content generation, conversational agents, analytics, and experience orchestration. This means organizations do not have to treat content, engagement, learning, and AI as separate layers. Kaltura can help teams turn existing content and organizational knowledge into active, reusable intelligence; understand what each user needs based on context and behavior; and deliver a personalized experience that responds in real time. The result is a new type of digital experience: one that does more than present information. It understands, interacts, guides, and helps each person take the next step. Whether that next step is booking a meeting, exploring a solution, completing onboarding, learning a new skill, practicing an important conversation, adopting a product, or finding the right answer, Kaltura helps organizations make every interaction more relevant, useful, and measurable. Kaltura is used by organizations around the world to power digital experiences across marketing, sales, customer engagement, learning, employee enablement, education, media, and communications.

Average Rating: 4.3/5.0

Total Reviews: 117

How Do G2 Users Rate Kaltura?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Kaltura?

  • Seller: Kaltura
  • Company Website:
  • Year Founded: 2006
  • HQ Location: New York, NY
  • Twitter: @Kaltura
    8,954 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    734 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education, Education Management
  • Company Size: 42% Medium, 33% Large

What Do G2 Reviewers Say About Kaltura?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Kaltura Video Cloud makes creating and managing business videos seamless and efficient.
  • Users appreciate Kaltura's robust features for video creation, including seamless integration, analytics, and superb customer support.
  • Users value the seamless integrations of Kaltura, enhancing video solutions for diverse business applications effortlessly.
  • Users praise Kaltura for its excellent features, allowing seamless video creation for various business purposes and needs.
  • Users highlight the reliability of Kaltura, with smooth performance and consistent functionality boosting their experience.
Cons
  • Users find the reporting system lacking customization, making it difficult to access detailed insights efficiently.
  • Users find the difficult setup process cumbersome, requiring internal readiness before implementing Kaltura's platform.
  • Users experience integration issues with Kaltura’s PATH tool, though support helps resolve some problems quickly.
  • Users report technical issues with Kaltura involving slow uploads, high bandwidth needs, and integration challenges.
  • Users find Kaltura's setup process complex and requiring developer assistance, making updates challenging and unintuitive.

What Are Recent G2 Reviews of Kaltura?

What Are G2 Users Discussing About Kaltura?

KavKom

Kavkom is a global VoIP business phone system and cloud contact center platform engineered to boost sales performance and streamline customer support. By removing the complexity of traditional hardware, Kavkom transforms your business communications into a high-powered revenue driver. 🚀 SET UP YOUR SALES PHONE SYSTEM IN 60 SECONDS • Instant Provisioning: Get local, national, and international business numbers in just 60 seconds. • Global Reach (60+ Countries) : Expand your global sales coverage using localized business numbers that build trust. • Unlimited Outbound Calling : Scale outreach seamlessly with unlimited calling plans designed for high-velocity sales. • Smart Inbound Distribution : Capture and route incoming leads automatically so no opportunity falls through the cracks. • Zero IT Overhead : No hardware, no setup fees, and complete flexibility with no long-term contracts. • Mobile-First HD Voice : Crystal-clear communication engineered for distributed and modern hybrid teams. 📱 TOTAL MOBILITY: AVAILABLE ON ALL YOUR DEVICES • Multi-Platform Apps : Native applications built for iOS, Android, macOS, and Windows. • Webphone : Make and take calls directly from your browser or via Chrome extension. • Unified Identity : Maintain a professional presence using your business line whether working from home, the office, or on the road. • Universal Click-to-Call : Dial any phone number instantly with a single click from your CRM or web pages. 🤝 BUILT-IN CRM, NATIVE INTEGRATIONS & OPEN APIs • Built-In CRM Included : Access a lightweight, native CRM out-of-the-box on day one. • 1,000+ Native Integrations : Connect seamlessly to HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Attio, and thousands more via Zapier and Make. • Automated Call Logging : Call history, duration, recordings, and notes automatically sync to your CRM records with zero manual data entry. • Developer-Ready Webhooks & REST API : Automate custom workflows and push real-time call data anywhere you need it. ⚡ ENTERPRISE-GRADE SALES & CONTACT CENTER TOOLS • Predictive Dialer & Auto-Dialer : Triple agent talk time by eliminating unanswered calls, busy signals, and voicemails. • Call Recording & Compliance : Record 100% of inbound and outbound calls for quality assurance, compliance, and training. • Interactive Voice Response (IVR) : Build multi-level auto-attendant menus to route callers to the right team instantly. • Ring Groups: Ring multiple extensions simultaneously or sequentially to minimize hold times. • A Greeting That Reflects Your Brand : Play customized messages—whether before the call is answered, during the hold, or on voicemail. • Live Monitoring & Coaching : Utilize call whisper mode (guide agents without callers listening), call barging, and silent listening. • Real-Time Analytics & Reporting : Monitor campaign progress and team KPIs using interactive real-time dashboards. 💳 SIMPLE, TRANSPARENT PRICING Predictable Billing: No hidden fees, no per-minute charges, and no surprise costs. Total Flexibility: Adapt your subscription to your business growth—cancel or modify anytime with zero commitment. 🤝 DEDICATED SUPPORT & PERSONALIZED ONBOARDING • Dedicated Account Manager : Benefit from a single point of contact for personalized guidance, setup assistance, and ongoing success. • Most Accessible Support : Get real-time help through your preferred channel—available via Phone, Email, Support Tickets, and WhatsApp for instant assistance. 🛡️ SECURITY & ENTERPRISE-GRADE COMPLIANCE • End-to-End Protection : Your communications and data are fully protected for both transmission and storage for your business and clients. • Vetted Reliability : Regular independent security audits and high-uptime infrastructure guarantee peace of mind. Equip your teams with Kavkom and boost your sales today: set up your account in 60 seconds!

Who Is the Company Behind KavKom?

  • Seller: KavKom
  • Year Founded: 2008
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®
  • Phone: +33178902698

Kerauno

Kerauno is a global Communications Workflow as a Service (CWaaS) platform that powerfully connects people, process, software and systems. Through the infusion of key modes of communication including voice, SMS text, chat, email and social media, Kerauno can amplify existing business software to provide strategic insights and actionable analytics across all forms of communication which affect every industry and vertical. Headquartered in Indianapolis, Kerauno has created a global customer base that relies on its mobile-centric communications workflow platform to optimize business processes, enhance customer and employee engagements, and drive revenue to the bottom line.

Who Is the Company Behind Kerauno?

  • Seller: Kerauno
  • Year Founded: 2018
  • HQ Location: Indianapolis, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

LETS Corp

Who Is the Company Behind LETS Corp?

  • Seller: Lets Corp
  • Year Founded: 2010
  • HQ Location: Singapore, SG
  • Twitter: @LetsCorp1
    17 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Lgorithm Solutions

Lgorithm Solutions helps enhancing businesses and industries by offering end-to-end Unified Communication Solutions that are highly customizable to fit each vertical’s needs. With our efficient Call and Contact Center Solutions, Voice Solutions, Field Sales Management and Mobility, Advanced Algorithms, Strong Domain Aptitude and Broad Innovation abilities empowers our clients to increase their profitability while reducing their operational expenses.

Who Is the Company Behind Lgorithm Solutions?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024