Lightspeed Retail
Lightspeed Retail is the leading POS and payments platform that enables you to automate tasks, streamline operations and improve visibility across all your stores and channels. With Lightspeed, you can manage sales, inventory, customers and suppliers from one easy to use solution. Plus, access flexible and customizable reports on your sales, inventory and customers, so you can make smarter business decisions that help you grow. With Lightspeed’s unified payments solution, you’ll have your payments hardware, software and customer support in one place, empowering you to provide employees and customers with an elite checkout experience every time.
Average Rating: 4.0/5.0
Total Reviews: 287
How Do G2 Users Rate Lightspeed Retail?
- Quality of Support: 7.9/10 (Category avg: 8.4/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Lightspeed Retail?
- Seller: Lightspeed
- Year Founded: 2005
- HQ Location: Montreal
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LinkedIn® Page: www.linkedin.com
3,572 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, Manager
- Top Industries: Retail, Apparel & Fashion
- Company Size: 82% Small, 13% Medium
What Do G2 Reviewers Say About Lightspeed Retail?
AI-generated summary from verified user reviews
Pros
- Users praise the top-tier customer support from Lightspeed Retail, enhancing operational efficiency across various industries.
- Users value the quick and efficient operations of Lightspeed Retail, enhancing their overall retail experience.
- Users value the quick server and diverse features of Lightspeed Retail, along with exceptional customer support for improved efficiency.
- Users value the powerful inventory management features of Lightspeed Retail, enhancing efficiency across various locations and SKUs.
- Users value the quick and efficient reporting features of Lightspeed Retail for their retail and service operations.
Cons
- Users report high fees for Lightspeed Retail, making it less competitive compared to other POS systems.
- Users express frustration with poor customer support, facing difficulties in reaching account managers and timely assistance.
- Users find Lightspeed Retail to be expensive, especially when adding features, which complicates its overall value.
- Users find the high pricing of integrations with Lightspeed Retail limits its appeal compared to other POS options.
- Users find the limited features of Lightspeed Retail result in higher pricing compared to other POS options.
What Are Recent G2 Reviews of Lightspeed Retail?
"Transformative POS with Excellent Help Support"
Rating: 4.5/5.0 stars
— Taryn O.
"Extremely Easy to Use, with Everything I Need in One Place"
Rating: 5.0/5.0 stars
— Coop B.

