Peter B.
PB
Small-Business (50 or fewer emp.)
"Effortless Revenue Recovery, Highly Recommend"
5/5
What do you like best about LiveRecover?

I really like the team at LiveRecover. Every time I've worked with them for multiple clients, they're set up literally in minutes, and you're generating revenue within hours. In the SaaS space, where help is often lacking, and responses can take days or weeks, LiveRecover stands out by moving everything into a Slack channel where they answer questions within minutes. It feels like a no-brainer if you're on Slack. I used LiveRecover for a last-ditch effort to convert people not subscribed to marketing at checkout. It's literally a no-brainer with no risk, as multiple A/B and incrementality tests have shown it to be incremental to business, driving in significant additional revenue that would otherwise be missed. Their quick setup and helpful support make it simple to connect and see results. I appreciate their focus and that they stay in their lane, doing exactly what they say they do. The setup is incredibly simple; on a scale with 10 being the easiest, it's an 11. It's so simple to download the app and connect in a Slack channel. The team is immediately there to help build out the program with you. Review collected by and hosted on G2.com.

What do you dislike about LiveRecover?

I think, honestly, they have, you know, it's a simple tool. The only thing that I think is harder with LiveRecover is when you have site-wide sales. Coming up with a good strategy and just talking with the team is helpful in order to make sure you're optimizing your offer through the LiveRecover agents during, like, a sitewide sale. But other than that, you know, they've just introduced a holdout testing tool within their platform, and I think that was a big missing piece, so now they're kind of up to speed with everything and making it even easier on the brand side. Review collected by and hosted on G2.com.

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