Best ServiceNow Marketplace Apps - Page 11

How Many ServiceNow Marketplace Apps Products Does G2 Track?

Total Products under this Category: 386

Category Stats (Oct 2026)

  • Average Rating: 4.33/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: ServiceChannel (+0.33%) - Among all products in this category, ServiceChannel recorded the largest rating increase compared to last month

Last updated: October 07, 2026

How Does G2 Rank ServiceNow Marketplace Apps Products?

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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

Edgile Utilities ArC

Edgile Utilities ArC is a comprehensive compliance management solution designed to streamline regulatory adherence for organizations across various industries. By integrating seamlessly with ServiceNow's Integrated Risk Management platform, ArC delivers over 875 harmonized laws, regulations, and industry standards directly into the system, ensuring that businesses remain up-to-date with the latest compliance requirements. Key Features and Functionality: - Extensive Regulatory Content: Provides access to a vast library of over 875 harmonized laws, regulations, and industry standards, covering multiple sectors. - Automated Updates: Delivers quarterly updates to ensure that organizations are informed of the latest regulatory changes and trends. - Seamless Integration: Integrates directly with ServiceNow IRM, allowing for efficient management of compliance data within existing workflows. - Regulatory Change Management: Includes a built-in application that identifies necessary changes to policies, standards, and controls based on new statutes and regulations. Primary Value and Problem Solved: Edgile Utilities ArC addresses the challenge of managing the ever-evolving regulatory landscape by automating the tracking and integration of compliance requirements. This reduces the manual effort involved in monitoring regulatory changes, minimizes the risk of non-compliance, and ensures that organizations can proactively adapt to new mandates. By providing a centralized and up-to-date repository of regulatory content, ArC enhances operational efficiency and supports a proactive compliance posture.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate Edgile Utilities ArC?

  • ServiceNow Integration: 8.3/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.7/10)
  • Value: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Edgile Utilities ArC?

  • Seller: Edgile
  • Year Founded: 2001
  • HQ Location: Austin, US
  • Twitter: @ThisIsEdgile
    370 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    155 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Do G2 Reviewers Say About Edgile Utilities ArC?

AI-generated summary from verified user reviews

Pros
  • Users value the pre-built content packs of Edgile Utilities ArC for streamlining compliance mapping and data entry.

What Are Recent G2 Reviews of Edgile Utilities ArC?

Explore Analytics

Explore Analytics is a cloud-based service designed for interactive data analysis and visualization, enabling users to analyze data, identify key factors and trends, and forecast business performance. It supports various data sources, including databases, big data platforms, applications, Google Spreadsheets, and files, providing instant access without the need for data duplication. Delivered as a cloud service, Explore Analytics requires no software installation and is accessible from any device with a browser and internet connection, including full functionality on touch devices like the iPad. Key Features and Functionality: - "Slice and Dice" Capabilities: Filter, aggregate, calculate, sort, and compare data to uncover valuable insights. - Rich Visualizations: Utilize various visualizations, such as interactive timeline charts, to present data as lines, bars, areas, or stock charts, with features like scrolling and zooming for detailed analysis. - Cloud-Based Delivery: Quick setup with no software installation required, offering immediate access to analytics and visualizations from anywhere. - Comprehensive Data Access: Connect to multiple data sources, including databases , big data platforms , applications , Google Spreadsheets, and various file formats. - ServiceNow Integration: Provides advanced reporting, analytics, and visualization for ServiceNow data, allowing live queries without data copying and direct publishing to ServiceNow dashboards. Primary Value and User Solutions: Explore Analytics empowers individuals and teams to gain actionable insights by analyzing and visualizing data from diverse sources. By identifying key factors and trends, users can make informed decisions, improve business performance, and forecast future outcomes. Its cloud-based nature ensures accessibility and ease of use, while integration with platforms like ServiceNow enhances reporting capabilities without the need for data duplication. This comprehensive approach addresses the need for efficient, real-time data analysis and visualization, enabling organizations to manage, adapt, and grow effectively.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate Explore Analytics?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • ServiceNow Integration: 8.3/10 (Category avg: 8.8/10)
  • Ease of Setup: 10.0/10 (Category avg: 8.7/10)
  • Value: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Explore Analytics?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Explore Analytics?

What Are G2 Users Discussing About Explore Analytics?

FastTrack Recruiting

Easily track applicants from resume to ready to hire

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate FastTrack Recruiting?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • ServiceNow Integration: 10.0/10 (Category avg: 8.8/10)
  • Ease of Setup: 10.0/10 (Category avg: 8.7/10)
  • Value: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind FastTrack Recruiting?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About FastTrack Recruiting?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of FastTrack Recruiting, allowing for quick and efficient tracking of candidates.
  • Users appreciate the easy tracking of resources that streamlines the hiring process efficiently.

What Are Recent G2 Reviews of FastTrack Recruiting?

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How it works

Feedback App

Enable your Service Portal users to quickly give you feedback with this Feedback Widget. The widget is highly customizeable and will automatically adapt to your Service Portal theme. The Widget saves all input to a table from where detailed reporting can be done using standard ServiceNow reporting or Performance Analytics (not required). It is possible to embed the widget in a Service Portal theme to include it on all pages or to include it on specific pages only. Multiple Service Portals are supported and the widget automatically captures the Service Portal, user and URL from where the feedback is submitted. An optional "Help" button is available to quickly guide your users to a "Get help" page of your choosing. Attachments are supported.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Feedback App?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Feedback App?

Fieldmappro

Fieldmappro allows developers, quality assurance engineers, ServiceNow consultants, ServiceNow developers, and business analysts to quickly create a field map

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Fieldmappro?

  • ServiceNow Integration: 10.0/10 (Category avg: 8.8/10)
  • Ease of Setup: 10.0/10 (Category avg: 8.7/10)
  • Value: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Fieldmappro?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Fieldmappro?

AI-generated summary from verified user reviews

Pros
  • Users find visual mapping capabilities of Fieldmappro invaluable for creating clear representations and identifying workflow issues.
Cons
  • Users face connectivity issues with Fieldmappro, struggling when internet access is weak or unavailable during assignments.

What Are Recent G2 Reviews of Fieldmappro?

FortiAnalyzer

FortiAnalyzer is a comprehensive security operations platform designed to streamline and enhance the efficiency of security teams. By integrating Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) capabilities, it provides centralized logging, reporting, and real-time threat intelligence. This unified approach enables organizations to proactively identify and remediate risks, ensuring complete visibility across the entire attack surface. Key Features and Functionality: - Centralized Logging and Reporting: Aggregates logs from multiple Fortinet devices, offering a consolidated view of network activity. - Advanced Threat Detection: Utilizes AI-driven automation to detect and respond to threats swiftly, reducing the need for extensive personnel or multiple security tools. - Scalable Data Lake: Supports large-scale data ingestion and storage, accommodating the needs of growing organizations. - Real-Time Threat Intelligence: Integrates with global Indicators of Compromise (IOC) feeds to provide actionable analytics and insights into emerging threats. - Automated Incident Response: Employs SOAR capabilities to automate response workflows, minimizing manual intervention and accelerating remediation processes. Primary Value and User Solutions: FortiAnalyzer empowers resource-constrained security teams to operate at the level of large, well-resourced operations without the associated complexity. By consolidating multiple security functions into a single platform, it reduces operational overhead, enhances threat detection and response times, and provides comprehensive visibility into network security. This holistic approach enables organizations to effectively manage hybrid environments, mitigate risks, and maintain compliance with industry standards.

Average Rating: 4.5/5.0

Total Reviews: 29

How Do G2 Users Rate FortiAnalyzer?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • ServiceNow Integration: 10.0/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.7/10 (Category avg: 8.7/10)
  • Value: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind FortiAnalyzer?

  • Seller: Fortinet
  • Year Founded: 2000
  • HQ Location: Sunnyvale, CA
  • Twitter: @Fortinet
    151,422 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16,564 employees on LinkedIn®
  • Ownership: NASDAQ: FTNT

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 48% Large, 35% Medium

What Do G2 Reviewers Say About FortiAnalyzer?

AI-generated summary from verified user reviews

Pros
  • Users find the centralized log collection and analysis features of FortiAnalyzer extremely beneficial for security management.
  • Users value the log collection and analysis capabilities of FortiAnalyzer, enhancing security management and insight.
  • Users find the data visualization of FortiAnalyzer essential for log collection and effective analysis in security solutions.
  • Users value the easy integrations of FortiAnalyzer, allowing seamless connection with other solutions for enhanced functionality.
  • Users find FortiAnalyzer to be a valuable security solution for centralized log collection and analysis.
Cons
  • Users find the complex interface of FortiAnalyzer challenging, leading to difficulties in navigation and usability.
  • Users find the complex UI/UX of FortiAnalyzer difficult to navigate and understand effectively.
  • Users find the difficult learning curve of FortiAnalyzer challenging due to poor UI/UX design.
  • Users often face integration issues with FortiManager, complicating their experience with FortiAnalyzer.
  • Users find the UI/UX difficult to understand, leading to frustration and a challenging user experience.

What Are Recent G2 Reviews of FortiAnalyzer?

What Are G2 Users Discussing About FortiAnalyzer?

GDPR - Forget Me

GDPR - Forget Me is a solution designed to streamline the data erasure process, ensuring organizations can efficiently comply with the General Data Protection Regulation (GDPR requirements. It simplifies the identification and deletion of personal data across various systems, enabling businesses to respond promptly to user requests for data erasure. Key Features and Functionality: - Comprehensive Data Identification: Locates personal data across multiple platforms, ensuring no information is overlooked during the erasure process. - Automated Erasure Requests: Facilitates the creation and management of data deletion requests, reducing manual effort and potential errors. - Integration Capabilities: Designed to work seamlessly with various systems, though some users have noted challenges in linking with certain marketing or analytics platforms. - Compliance Documentation: Provides records of data deletion activities, demonstrating adherence to GDPR mandates. Primary Value and User Benefits: GDPR - Forget Me addresses the critical need for organizations to comply with GDPR's "right to be forgotten" provision. By automating and simplifying the data erasure process, it reduces the administrative burden on teams and minimizes the risk of non-compliance penalties. Users benefit from a more efficient workflow, ensuring that personal data is handled responsibly and in accordance with legal requirements.

Average Rating: 2.5/5.0

Total Reviews: 1

How Do G2 Users Rate GDPR - Forget Me?

  • ServiceNow Integration: 6.7/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.7/10)
  • Value: 6.7/10 (Category avg: 8.8/10)

Who Is the Company Behind GDPR - Forget Me?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About GDPR - Forget Me?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integrations of GDPR - Forget Me, enhancing compliance and simplifying data erasure processes.
  • Users appreciate the simplicity of data erasure with Forget Me, enhancing GDPR compliance and confidence in processes.

Glidefast CRM Pro

CRM Pro is a customer relationship management application designed to help organizations develop and track leads, manage customer relationships, and drive sales directly within the ServiceNow platform. By centralizing contact information and sales activities, CRM Pro enables sales teams to efficiently nurture prospects into customers, streamline the sales cycle, and monitor the return on investment of closed deals. Key Features and Functionality: - Comprehensive Data Access: Seamlessly access and review all data related to customer deals and activities, ensuring informed decision-making. - Sales Cycle Management: Easily manage and track the sales cycle and associated activities, enhancing operational efficiency. - Expense and ROI Tracking: Monitor expenses and evaluate the ROI of won deals to optimize sales strategies. - Cost Efficiency: Save money by avoiding multiple licenses and additional add-ons, consolidating CRM functions within ServiceNow. - Centralized Contact Information: Maintain a unified repository of contact information for all client accounts, facilitating better relationship management. - Integrated Platform: Eliminate the need for clunky integrations by bringing essential business functions into the ServiceNow environment. Primary Value and User Solutions: CRM Pro addresses the common challenge of limited insight and alignment within sales teams and across departments. By providing robust reporting and dashboards, it empowers sales teams to convert prospects into customers more efficiently. The application enhances collaboration, streamlines sales processes, and offers a cost-effective solution by integrating CRM capabilities directly into the ServiceNow platform, eliminating the need for multiple licenses and complex integrations.

Average Rating: 3.5/5.0

Total Reviews: 1

How Do G2 Users Rate Glidefast CRM Pro?

  • Ease of Setup: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Glidefast CRM Pro?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Glidefast CRM Pro?

AI-generated summary from verified user reviews

Pros
  • Users value the comprehensive customer support that assists in decision-making and cost saving on software licenses.
Cons
  • Users express frustration over the lack of customization options in Glidefast CRM Pro, limiting flexibility for specific needs.

Good Sign Billing Application

The Good Sign Billing Application is a certified integration for ServiceNow that automates pricing and billing processes, enhancing financial transparency and operational efficiency within service management. By seamlessly incorporating billing functionalities into ServiceNow, it eliminates manual tasks, reduces revenue leakage, and accelerates cash flow. Key Features and Functionality: - Automated Pricing and Billing: Integrates pricing directly into ServiceNow items, using them as the foundation for customer invoicing. - Support for Diverse Charging Models: Accommodates various pricing structures, including fixed rates, pay-per-use, volume-based, tiered, and block pricing. - Complex Rule-Based Pricing: Manages intricate, dynamic pricing requirements through a robust business rule engine, allowing for customer-specific pricing and cost allocations. - End-to-End Financial Transparency: Links service data with digital customer contracts, ensuring comprehensive visibility into financial transactions and compliance with accounting standards. - Seamless Integration: Certified for multiple ServiceNow releases, ensuring compatibility and ease of implementation. Primary Value and User Solutions: The Good Sign Billing Application addresses common challenges in service billing, such as revenue leakage from unbilled services, costly monetization processes, and slow time-to-market for new business models. By automating billing and financial transactions within ServiceNow, it provides end-to-end financial transparency, reduces manual workload, and enhances customer satisfaction through accurate and timely invoicing.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Good Sign Billing Application?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • ServiceNow Integration: 10.0/10 (Category avg: 8.8/10)
  • Value: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Good Sign Billing Application?

  • Seller: GoodSign Solutions
  • Year Founded: 2007
  • HQ Location: Espoo , FI
  • Twitter: @GoodSignNews
    520 Twitter followers
  • LinkedIn® Page: linkedin.com
    45 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Good Sign Billing Application?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Good Sign Billing Application, allowing for quick and efficient billing management.
  • Users appreciate the productivity improvement from Good Sign Billing Application, enjoying its simplicity and efficiency in billing management.

What Are Recent G2 Reviews of Good Sign Billing Application?

GuardRails

Overview GuardRails is a native ServiceNow compliance governance platform that helps enterprise organizations govern ServiceNow development, reduce compliance risk, and improve release quality throughout the ServiceNow development lifecycle. Purpose-built for regulated industries, GuardRails combines enterprise-grade Source Control Management (SCM), automated code review, deployment governance, technical debt management, AI-assisted governance, and platform health monitoring into a single solution that operates directly within ServiceNow. Unlike fragmented governance tools that require multiple integrations or manual oversight, GuardRails delivers continuous governance throughout the entire DevOps lifecycle, enabling organizations to maintain audit readiness, enforce development standards, and accelerate secure delivery without slowing innovation. Best For: GuardRails is designed for large enterprise IT oganizatoins that rely on ServiceNow as a mission-critical enterprise platform, particularly those operating under demanding regulatory or governance requirements, such as: • Financial Services • Healthcare • Life Sciences • Telecommunications • Government and Defence Key Capabilities: 1. Native Source Control Management for ServiceNow GuardRails delivers Git-style source control capabilities designed specifically for ServiceNow development, including pull requests, peer reviews, governed approvals, human-readable code comparisons, merge controls, and complete change traceability. 2. Compliance-Driven Development Governance Embed governance directly into the development lifecycle with policy enforcement, approval workflows, automated code reviews, deployment validation, and continuous audit trails to help meet internal governance and regulatory requirements. 3. AI-Assisted Governance Leverage AI to identify development risks, recommend remediation, enforce best practices, and accelerate code reviews while maintaining governance controls over AI-assisted development. 4. Technical Debt Management Continuously monitor ServiceNow environments for technical debt, configuration drift, best practice violations, upgrade conflicts, and emerging platform risks before they impact production. 5. Automated Deployment Governance Reduce deployment risk through automated inspections, change validation, collision detection, rollback prevention, release scoring, and CI/CD orchestration. 6. System Forensics Provide historical change analysis, dependency mapping, root cause analysis, and complete development traceability to simplify audits, investigations, and modernization initiatives. 7. Environment Management Continuously assess platform health, upgrade readiness, plugin impacts, configuration consistency, and environment drift across the ServiceNow ecosystem. Business Benefits Organizations use GuardRails to: • Standardize ServiceNow development practices across distributed teams • Improve audit readiness and development traceability • Reduce compliance and operational risk • Accelerate secure software delivery • Improve platform stability and upgrade readiness • Detect technical debt before it becomes costly • Enable governed AI-assisted development • Increase visibility into overall ServiceNow platform health • Measurable Outcomes Customers report measurable improvements, including: • Up to 95% reduction in deployment resource requirements • Up to 99% fewer deployment rollbacks • Up to 95% reduction in upgrade remediation effort • Significant reductions in code refactoring effort • Faster release cycles • Improved developer accountability • Greater platform stability • Continuous audit readiness What Makes GuardRails Different? GuardRails is built natively on ServiceNow and provides end-to-end governance across the entire development lifecycle rather than addressing isolated DevOps activities. Instead of providing a series of disconnected tools, GuardRails combines source control, deployment governance, compliance controls, technical debt management, AI governance, platform monitoring, and forensic analysis into a single, instance-aware platform purpose-built for ServiceNow. The result is continuous governance that helps organizations innovate faster while maintaining the operational control, traceability, and compliance required by modern enterprise environments. Where Can I Buy GuardRails? GuardRails is available on the ServiceNow Store, or may be purchased through a network of Dyna Software | ServiceNow partners. Visit our website for more information: www.dynasoftwareinc.com

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate GuardRails?

  • ServiceNow Integration: 10.0/10 (Category avg: 8.8/10)
  • Ease of Setup: 10.0/10 (Category avg: 8.7/10)
  • Value: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind GuardRails?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of GuardRails?

Help-Full

Help-Full is the bronze winner of the 2017 CreatorCon Challenge. Help-Full is a companionship marketplace where older adults get the help they want and their families need.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Help-Full?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • ServiceNow Integration: 6.7/10 (Category avg: 8.8/10)
  • Ease of Setup: 10.0/10 (Category avg: 8.7/10)
  • Value: 6.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Help-Full?

  • Seller: Help-Full
  • Year Founded: 2016
  • HQ Location: Oakland, US
  • Twitter: @WeAreHelpFull
    57 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Help-Full?

HPAM Migration Assistant

The HPAM Migration Assistant is a specialized tool designed to facilitate the seamless migration of asset data from HP Asset Manager (HPAM to ServiceNow's platform. Developed by RevealIT Solutions Inc., this application streamlines the transition process, ensuring data integrity and minimizing downtime. Key Features and Functionality: - Automated Data Migration: Efficiently transfers asset data from HPAM to ServiceNow, reducing manual effort and potential errors. - Data Integrity Assurance: Maintains the accuracy and consistency of asset information throughout the migration process. - User-Friendly Interface: Provides a straightforward and intuitive interface, simplifying the migration steps for users. Primary Value and User Benefits: The HPAM Migration Assistant addresses the challenges associated with migrating complex asset data by offering an automated and reliable solution. Users benefit from reduced migration time, minimized risk of data loss or corruption, and a smoother transition to ServiceNow's asset management system. This tool is particularly valuable for organizations seeking to enhance their asset management capabilities without the complications of manual data transfer.

Average Rating: 3.5/5.0

Total Reviews: 1

How Do G2 Users Rate HPAM Migration Assistant?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.9/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind HPAM Migration Assistant?

Who Uses This Product?

  • Company Size: 100% Large

What Are G2 Users Discussing About HPAM Migration Assistant?

Iceberg PCI Program Manager

Iceberg Networks' PCI Program Manager is a comprehensive solution designed to help organizations achieve and maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS. By integrating risk management practices with security operations, this program ensures that businesses can effectively protect cardholder data and meet regulatory requirements. Key Features and Functionality: - Integrated Risk Management: Combines risk assessment with security operations to provide a holistic approach to PCI compliance. - Customized Compliance Strategies: Tailors compliance programs to align with specific organizational needs and industry standards. - Continuous Monitoring: Implements ongoing surveillance to detect and address vulnerabilities promptly. - Expert Guidance: Leverages Iceberg Networks' expertise in risk and security intelligence to navigate complex compliance landscapes. Primary Value and User Solutions: The PCI Program Manager addresses the critical need for organizations to safeguard sensitive payment information and adhere to PCI DSS requirements. By offering a structured and integrated approach to compliance, it reduces the risk of data breaches, avoids potential fines, and enhances customer trust. Organizations benefit from streamlined processes, expert insights, and a robust framework that supports both immediate compliance needs and long-term security objectives.

Average Rating: 3.5/5.0

Total Reviews: 1

How Do G2 Users Rate Iceberg PCI Program Manager?

  • ServiceNow Integration: 8.3/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.7/10)
  • Value: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Iceberg PCI Program Manager?

  • Seller: Iceberg Networks
  • Year Founded: 2016
  • HQ Location: Vista, California, United States
  • Twitter: @icebergnetworks
    244 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    515 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Iceberg PCI Program Manager?

AI-generated summary from verified user reviews

Pros
  • Users value the consolidated documentation feature of Iceberg PCI Program Manager for efficient PCI compliance management.
  • Users benefit from the enhanced productivity of Iceberg PCI Program Manager through improved documentation and assessment coordination.
Cons
  • Users find the data transfer complexity of Iceberg PCI Program Manager frustrating, as it hinders integration with third-party tools.
  • Users face integration issues with Iceberg PCI Program Manager, complicating data transfers from third-party applications.

Investigate360

Highmetric offers Investigate360, a collaborative, integrated, web-based solution on the NOW Platform that helps police and law enforcement organizations securely log, store, and share information and records. Easy to implement and easy to maintain, it's a powerful tool for improving everything from the simplest activity to the most demanding process.

Average Rating: 3.0/5.0

Total Reviews: 1

How Do G2 Users Rate Investigate360?

  • ServiceNow Integration: 6.7/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.7/10)
  • Value: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Investigate360?

  • Seller: NewRocket
  • Year Founded: 2016
  • HQ Location: Vista, California, United States
  • Twitter: @highmetric
    140 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    515 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Investigate360?

AI-generated summary from verified user reviews

Pros
  • Users value the improved communication in Investigate360, streamlining updates and task assignments efficiently.
  • Users find that updates and task assignments in Investigate360 significantly improve communication and streamline their investigative processes.
Cons
  • Users find the search functionality tedious, often resulting in irrelevant data and overwhelming information to sift through.

ITSM Connector for SAP

The ITSM Connector for SAP is a certified ABAP add-on designed to seamlessly integrate SAP systems with various IT Service Management platforms, including ServiceNow, Jira, BMC Remedy, and Micro Focus Service Manager. This solution enables SAP users to create incident tickets directly from the SAP GUI or Fiori applications, streamlining the incident management process and enhancing operational efficiency. Key Features and Functionality: - Automated Ticket Creation: Users can generate incident tickets from the SAP interface with minimal input. The connector automatically populates incident fields based on predefined rules, reducing manual effort and ensuring consistency. - Comprehensive Data Collection: The system captures and attaches all relevant SAP details to each incident, including system information, user details, program data, screenshots, authorization reports, job logs, and more. This comprehensive data collection facilitates quicker issue diagnosis and resolution. - Automated Categorization and Routing: Incidents are automatically categorized and routed to the appropriate support groups based on the SAP system, module, or transaction code, ensuring efficient handling and reducing ticket reassignment. - Duplicate Management: The connector identifies and manages duplicate incidents by notifying users of similar recently submitted tickets, preventing redundancy and optimizing support resources. - Knowledge Base Integration: Relevant knowledge base articles are displayed within the SAP interface, empowering users to resolve issues independently and reducing the volume of support tickets. Primary Value and User Benefits: The ITSM Connector for SAP addresses common challenges in incident management by automating and simplifying the ticket creation process. By integrating directly with SAP interfaces, it reduces the need for manual data entry and minimizes errors, leading to faster incident resolution times. Organizations have reported a 28% increase in ticket resolution speed and a 12% reduction in incidents breaching Service Level Agreements . Additionally, the connector's ability to provide detailed incident information and integrate with existing ITSM platforms enhances overall operational efficiency and reduces system downtime.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ITSM Connector for SAP?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of ITSM Connector for SAP?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated June 16, 2025