SmartBug Media
🤝 Most Decorated Elite HubSpot Partner (3x HubSpot North America Partner of the Year) 🤝 Google Premier Partner 🤝 Shopify Partner 🏅 Continue to hold all available HubSpot Accreditations 📚 More than 1,200 marketing & sales certifications 🏆 More than 150 company awards & recognitions (and counting) 🌟 More than 700 5-star customer reviews across multiple platforms At SmartBug Media, we've been navigating the digital agency space for over 15 years, mastering the art of creating resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration - we've got you covered! Now, imagine having access to a center of excellence for hire, ready to propel your organization toward success. That's us! We combine sound strategies, cutting-edge technology, and top-notch talent to set the course for your future success. And hey, it's not just about being full service; we're all about providing solutions that are specifically tailored to your needs. SmartBug's reputation? Well, it speaks volumes about our commitment to our clients. A 3x HubSpot North America Partner of the Year with over 700 5-star reviews and Elite partner status, we are the largest and most decorated HubSpot agency partner in the world. Plus, we're a Google Premier Partner and a proud Shopify partner. In a world that's constantly changing, we remain steadfast in our dedication to delivering client success and an unparalleled agency experience. It's not just about solving complex problems; it's about building relationships based on trust. So, let's journey together towards growth and resilience. After all, it's what we do best!
Average Rating: 4.8/5.0
Total Reviews: 209
Who Is the Company Behind SmartBug Media?
- Seller: SmartBug Media
- Year Founded: 2007
- HQ Location: Newport Beach, US
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Twitter: @SmartBugMedia
2,002 Twitter followers -
LinkedIn® Page: www.linkedin.com
174 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Computer Software, Financial Services
- Company Size: 54% Small, 32% Medium
What Do G2 Reviewers Say About SmartBug Media?
AI-generated summary from verified user reviews
Pros
- Users praise the helpful professionalism of SmartBug Media, highlighting exceptional individualized service and language support.
- Users commend SmartBug Media's team for their deep expertise and helpfulness in marketing-related inquiries.
- Users commend the exceptional customer support from SmartBug Media, appreciating personalized training and timely assistance.
- Users praise the exceptional design team for their creativity, experience, and strong communication, enhancing collaboration.
- Users appreciate the friendly and supportive team at SmartBug Media, always available to assist when needed.
Cons
- Users find SmartBug Media to be expensive relative to the unsatisfactory initial service and difficulties in communication.
- Users experience inefficient scheduling during onboarding, feeling a need for more flexibility to grasp the material better.
- Users report time management challenges due to unprepared strategists, causing issues with scheduling and productivity.
- Users express frustration over expensive pricing that leads to unforeseen charges and limited results for high costs.
- Users experience occasional long waiting times due to project overlaps, though it's often expected with agency work.
What Are Recent G2 Reviews of SmartBug Media?
Rating: 5.0/5.0 stars
— Verified User in Hospital & Health Care
"Incredibly Responsive Support That Provides High Level Results"
Rating: 5.0/5.0 stars
— Verified User in Consumer Services

