# Sikich Reviews
**Vendor:** Sikich  
**Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 10
## About Sikich
Sikich offers a formula of professional services uniquely crafted to address your business’s challenges and opportunities. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative services to help strengthen every dimension of your business.




## Sikich Reviews
  ### 1. Great service, thorough and clear scoping objectives

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott H. | Information Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 27, 2023

**What do you like best about Sikich?**

True professionalism. Sometimes when you're dealing with red teams that have skilled hackers on their team, they may have some quirky folks who may not be the most pleasant or comfortable to work with them, especially during scoping calls where the non hackers non tech folk are also present. So I I appreciate their consistent professionalism and not making anyone on any caller in any room feel like they were lesser for not, you know, being a lifelong computer hacker that myself and my hobbyist hacker. So I also have a preference in favor for people who do what. Do and don't use our abilities for things that are illegal and immoral. Their project manager was also fantastic when it came to coordination of dates, times and wherever my involvement need to be. I appreciate that sort of communication because my prior linguistic experiences, UPS driver communication, was absolutely critical to any kind of mission success.

**What do you dislike about Sikich?**

I don't think I could really say there was anything that was particularly unlikable or weak in the areas where they needed them to be strong. There's always a trade off when you are using a consulting firm in a third party, especially when you're required to use a third party so that you're not auditing yourself well with bias. Can't really say there's anything bad about them. Everyone really executed at a high level and came together and got the desired result that we were all looking for, which was a passing, complaining score.

**Recommendations to others considering Sikich:**

Picked off there by just like any other scoping call when you're using a third party service for penetration testing and network. Asset visibility and the like. Make sure that you have the visibility necessary to provide to them so there's no surprise.. Those surprises I'm describing can change the length with breadth and expense of engagement

**What problems is Sikich solving and how is that benefiting you?**

One of my former contracts as a Information Security Engineer and Solutions Deployment Engineer, I was responsible for the PCI DSS, AKA the Payment Card Industry Standardization and making sure that we've passed our audit signage was our external. Penetration testing company of which whom I have very high regard for and had. Fantastic experience working with our team and bolstering our defenses and understanding what holes and gaps we had in our own security visibility.

  ### 2. Outstanding Professional Services Agency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Perena M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Sikich?**

The Sikich team is very skilled and experienced and has great customer support. They have a good command of Navisionn and set things up according to our needs. They also do routine updates for us.

**What do you dislike about Sikich?**

Sikich is costly but they do an incredible job.

**Recommendations to others considering Sikich:**

Sikish does an incredible job but the cost may be something to consider for some organizations

**What problems is Sikich solving and how is that benefiting you?**

Sikich helps us to set up and update systems for accounting. They also help out with Navision software configuration. They save us time and the trouble of incorrectly setting up things.

  ### 3. NexGen

**Rating:** 3.5/5.0 stars

**Reviewed by:** Amber M. | Business Development and Marketing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2022

**Describe the project or task Sikich helped with:**

NexGen helped with budget strategy for our BD&M team

**What do you like best about Sikich?**

I liked that NexGen was pretty user friendly - it was easy to navigate and really upped our organization and detail orientation with our projects. It helped us save a lot of time.

**What do you dislike about Sikich?**

It was a little tricky to share with multiple users. It seemed that some people were able to use the technology better than others so it wasn't all-inclusive as much as we'd hoped.

**Recommendations to others considering Sikich:**

This is definitely worth a try!

**What problems is Sikich solving and how is that benefiting you?**

We are solving budget errors and disorganization with NexGen, and have realized that we needed something higher quality to manage our budgets that would save us much more time.

  ### 4. NexGen  Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmed E. | Security engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2022

**Describe the project or task Sikich helped with:**

NexGen helped us with Jira

**What do you like best about Sikich?**

NexGen  unlocked the ability for us to assign administration tasks to our local admins and also the ability to validate the changes they made in the environment.

**What do you dislike about Sikich?**

i would like to see it expend and cover sub sprints -- if that is implemented, NexGen can be a way bigger tool than what it is at today. Please add that feature.

**What problems is Sikich solving and how is that benefiting you?**

NexGen  is helping us track progress, it is helping us unlock the ability for us to assign administration tasks to our local admins and collaborate on projects with an emphasis on being able to quickly tailor their board, fields, and other features without requiring a Jira Admin to make the changes.

  ### 5. NexGen transforms the way in which business is done.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2022

**Describe the project or task Sikich helped with:**

NexGen helps our company better serve the public.

**What do you like best about Sikich?**

I like that the interface is good for users.

**What do you dislike about Sikich?**

I dislike the amount of notes I can add.

**Recommendations to others considering Sikich:**

Be sure to update interface as time progressees to stay relevent.

**What problems is Sikich solving and how is that benefiting you?**

I have realized is keeps me organized!

  ### 6. Specialized Salesforce consulting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vijaya Ragavan B. | Sales and Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**Describe the project or task Sikich helped with:**

Salesforce configuration and Implementation also training on user adoption. Their expertise in Business Analysis is a great support to us.

**What do you like best about Sikich?**

Their engagement in Business service deliveries and they are more flexible in terms of their Client standards.

**What do you dislike about Sikich?**

To be frank I could never find any reason to dislike them.

**Recommendations to others considering Sikich:**

As I said they are very flexible working with small companies to MNCs and statistically a strong team to understand the core focus areas to enhance.

**What problems is Sikich solving and how is that benefiting you?**

Leads management, tracking our sales team, Validating the potential clients and it helped a lot building up higher goals

  ### 7. NexGen assisted our company in fully implementing our Salesforce platform.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2019

**Describe the project or task Sikich helped with:**

NexGen was hired to conduct our first major Salesforce implementation. We had licenses for over a year,  but our production was bare boned and non optimized for our business yet. NexGen consultants coordinate through meetings to understand our needs and attempted to replicate them in Salesforce.

**What do you like best about Sikich?**

The best part about NexGen was their professional experience. During meetings, you would be able to ask them any question you had regarding Salesforce or its limitations and you could expect to quickly receive an accurate answer.

**What do you dislike about Sikich?**

It seemed very clear near the end of our time that the company was as attentive as we would have liked. We expected to use meetings to discuss our business needs and for the times in between the meetings for them to brainstorm and implement those changes. Instead, we would oftentimes have to repeat our needs and the consultant would quickly implement the changes during the meeting.

Aside from that, after our contract ended with NexGen, we would encounter basic problems with the way the platform was set up that we ultimately had to change.

**Recommendations to others considering Sikich:**

Make sure your expectations are very clearly drawn out and documented in your contract. Our wordage was regrettably vague and so once NexGen felt they had delivered what was stated in the contract (we felt differently), our service quality dropped tremendously. 

**What problems is Sikich solving and how is that benefiting you?**

Dealins with NexGen ultimately led to a relatively successful implementation and we can thank them for that. From a business perspective, you can argue that there were lots of cracks and imperfections in the system they set up. From a personal perspective, these imperfections offered me opportunities to learn Salesforce myself. I'm now a Salesforce admin myself.

  ### 8. Excellent professional services

**Rating:** 3.5/5.0 stars

**Reviewed by:** morrio m. | Adminstrative Assistant, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2018

**Describe the project or task Sikich helped with:**

Sikich helped our business when we needed a customized report and they gave us the same in a short span. They also helped us solve a complex audit problem that we had. We contacted them and our issue was solved. 

**What do you like best about Sikich?**

What I like best about Sikich is their excellent customer service. They are very friendly and professional to serve their customers. 

**What do you dislike about Sikich?**

They charge very high prices. They should consider revising their prices. 

**Recommendations to others considering Sikich:**

Despite the high prices charged, I would highly recommend this software to anyone considering using Sikich. 

  ### 9. Overwhemling

**Rating:** 3.0/5.0 stars

**Reviewed by:** Katie K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 31, 2017

**Describe the project or task Sikich helped with:**

Yes it's used to collect data but sadly not every bit of information is needed at least in my position. I'd love if things could be highlighted if needed or hidden if not.

**What do you like best about Sikich?**

Autoflow if helpful as it negates to the necessary tabs.

**What do you dislike about Sikich?**

 It will ask the same things while flowing a back button would be amazing!

  ### 10. Sikich Consulting for Navision Serenic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberta J. | IT Administrative Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2017

**Describe the project or task Sikich helped with:**

Sikich is responsible for updating and making all of the configuration changes to our Navision Serenic software.  We use our in-house techs to install the software for various employees, but when changes to the actual software are needed, we contact Sikich to take care of the task.  We also have a maintenance and support contract through Sikich for Serenic BREP and Jet Reports that gives us access to 1 essentails connector, 5 designers, and 5 viewers. Recently, we used their consulting services to connect our accounting system to the bank our organization uses. 

**What do you like best about Sikich?**

The company is always available when we need them.  They are very knowledgeable in regards to Navision Serenic and how it works.  They are capable of making any changes that we need; like adding services and functions to improve our business processes.  They update program codes when needed and assist with ACH file transfers. 

**What do you dislike about Sikich?**

Their service fee is very expensive.  They charge around $200 per hour for consulting services.  

**Recommendations to others considering Sikich:**

I would recommend Sikich as a consultant because their service is above par in regards to their work with Navision Serenic.  I would just warn others companies that the fees they charge are very expensive.  


## Sikich Discussions
  - [What is Sikich used for?](https://www.g2.com/discussions/what-is-sikich-used-for)

- [View Sikich pricing details and edition comparison](https://www.g2.com/products/sikich/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A13%3A09+-0500&secure%5Bsession_id%5D=38d6b84f-a155-42f1-8a54-f2f9fd40b19b&secure%5Btoken%5D=dd0c9895c5a7e96f7e5e6cd7dd4dada0ac35233563805de0261cc9da9241e99c&format=llm_user)

## Sikich Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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