It does so much more than your ordinary sales tool. It really takes the place of 3 or 4 different pieces of software. I personally love the ability to transform data from Salesforce into charts. It is also used by project managers, sales and marketing teams, along with billing and accounting to check status's of projects and who will be paying us from it Review collected by and hosted on G2.com.
I believe the customer support and tech support groups could be better. Sometimes when you have a question, you go to them for a quick answer and turns out you dont get it right away and have to wait, which can be frustrating. Review collected by and hosted on G2.com.