G2

John G.

Board Of Directors

Mid-Market (51-1000 emp.)

2/26/2025

"Extension of Our Sales Team"

5/5

What do you like best about Concept?

They do the most difficult part of the sales process - filling the funnel. Review collected by and hosted on G2.com.

What do you dislike about Concept?

There isn't anything that I dislike but like all things we can always run faster and be more efficient. Together we are always trying to figure out better and more effective ways to interact and be successful. Review collected by and hosted on G2.com.

Recommendations to others considering Concept:

Make sure that you are looking to partner with a biz dev team and support the leads and effort that they make. They are only as good as the close rate of the group and effectiveness at handling their opportunities. It is also a long game. You must value fleet data, contact data, pipeline activity, and more. Bottom line is if both parties do their job IT WORKS! Review collected by and hosted on G2.com.

What problems is Concept solving and how is that benefiting you?

Concept Services has been an extension to our sales team for many years. Lead gen, data insights, chat monitoring, CRM design and more. Concept has been a critical part of our growth and Kyle Moles has been the glue holding it all together. I know that may sound scripted but the truth is that this is a relationship business. Our customers appreciate a long term relationship with our Account Managers and the same goes for the Concept team. At all levels we have relationships and are rooting for our mutual success. Review collected by and hosted on G2.com.