Best Review Management Software - Page 22

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 533

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,500+ Authentic Reviews
  • 533+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, ReputationStacker, Reputation, Feefo, Experience.com, and Yotpo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=reputationstacker&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=experience-com&focus%5B%5D=yotpo)

Replorian

Replorian answers Google reviews for you, in your voice and the customer's language. Replies to four-star and five-star reviews can be posted automatically. Replies to two-star and three-star reviews can be posted automatically when the business has turned that on in settings. No login is required. It works for one location or many, in 95+ languages, through the official Google Business Profile API.

Who Is the Company Behind Replorian?

Reply Ai

Respuestas a reseñas de Google en segundos

Who Is the Company Behind Reply Ai?

Reply Champion

Reply Champion is an AI-powered Google review management tool built for small businesses. It generates personalized, brand-consistent responses to customer reviews in seconds; in over 50 languages. Built-in review request campaigns make it easy to ask customers for reviews, helping businesses grow their online reputation on autopilot. Unlike generic review management platforms, Reply Champion offers HIPAA-compliant response modes for healthcare providers and legal ethics compliance for law firms, making it the only review response tool purpose-built for regulated industries.

Who Is the Company Behind Reply Champion?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

ReplyWell

ReplyWell is an AI-powered review response tool for local businesses. It generates professional, on-brand responses to Google reviews in seconds — with industry-specific tone packs for 14 verticals, including dental, law firms, restaurants, and more. HIPAA-safe and ABA ethics-compliant responses included. Starts at $19/mo with no contracts.

Who Is the Company Behind ReplyWell?

Repmanager

Repmanager is review management software for businesses with multiple locations, built first for car dealer groups. It brings every review from Google Business Profile, Klanten Vertellen and Kiyoh into one overview, filtered by location, with views for Urgent, Open too long and Unassigned reviews. Every incoming review gets a short AI summary with its sentiment, urgency and the topics the customer mentions. On Pro, you assign a review to an owner, a person or a team. Colleagues add internal notes with mentions, or forward a review by email to a branch manager who does not need an account; the answer comes back on the review. You decide which reviews are answered automatically. Reply rules work on conditions such as stars, sentiment, urgency or review type, with a delay you set, for the whole organization or for one location. Replies follow your own AI guidelines: tone, length, formal or informal address, sign-off and contact details, with separate settings per location where you need them. Your team reads every review, compliments included: the dashboard groups them by theme. Rep Shield holds back what a person should see first: spam, reviews about management, legal or media threats, and reviews about injury or discrimination. When you switch on escalation (Pro), urgent negative reviews get no automatic reply and your team is notified by email or webhook. Review invites by email and QR code work per location and per platform, with an overview of what was sent and which links were clicked. The dashboard shows a reputation health score from 0 to 100, built from what customers do (star rating, sentiment) and what your team does (response rate, average speed, replied on time). Next to it: KPI targets per location, top complaints and compliments with the trend versus the previous period, and a location table that shows which branch is falling behind. The app is available in English and Dutch. AI replies are written in the language of the review. What it changes: the complaint gap is the share of negative reviews (1 and 2 stars) that never receive a public reply. In Repmanager's Automotive Google Review Study 2026 it was 53.1% over the full history of the 30 largest Dutch dealer groups, against 2% at dealer groups that manage it systematically (Repmanager customer data). Bochane Group cleared a backlog of more than 2,000 unanswered reviews down to zero, and Terwolde went from a historical response rate of 73% to 97% over the past year, according to their case pages on repmanager.ai. Repmanager also researches the market it serves: its Automotive Google Review Study 2026 counted 403,316 Google reviews across 2,481 Dutch dealer profiles (data from June to July 2026, published on repmanager.ai).

Who Is the Company Behind Repmanager?

Repnovo

Repnovo is an all-in-one online reputation management and review management software built to help businesses generate more 5-star reviews, improve local SEO, manage customer feedback, and strengthen their online presence from one centralized platform. Designed for growing, service-based, and multi-location businesses, Repnovo makes it easy to automate the entire review lifecycle across platforms such as Google and Facebook. Businesses can send automated review requests through SMS, email, QR codes, and customized review funnels to consistently generate fresh customer reviews and improve local search visibility. Repnovo’s AI-powered review response tools help businesses save time by automatically creating personalized, on-brand, SEO-optimized responses to customer reviews. Negative customer feedback can be routed into private feedback workflows, giving businesses the opportunity to identify issues, recover unhappy customers, and improve the overall customer experience. The platform also includes online reputation monitoring, sentiment analysis, real-time reporting, review analytics, website review widgets, social media sharing tools, employee review leaderboards, and multi-location reputation management dashboards. Teams can monitor review performance, track trends, compare locations, measure employee impact, and manage their entire reputation strategy from one place. Repnovo is built to eliminate the manual work traditionally associated with reputation management. With simple setup, automation, hands-on support, flexible monthly pricing, and no long-term contracts, businesses can turn customer feedback into stronger search visibility, increased trust, more reviews, and sustainable local growth.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Repnovo?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Repnovo?

  • Seller: Repnovo
  • Year Founded: 2022
  • HQ Location: Miami, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Repnovo?

Reponse

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. It brings a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments, loyalty points and referrals, and analytics. All of it is free forever, with unlimited seats for the whole team. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and is billed through Shopify.

Who Is the Company Behind Reponse?

Reptrics

Reptrics is all-in-one Customer Success Software for B2B SaaS businesses to drive customer retention & growth. Reptrics is built for proactive Customer Success team & executive leader to manage customer onboarding, and renewals, reduce churn, and boost expansion opportunities. Reptrics empowers customer success teams to become revenue centers rather than a cost center. Helps to manage success throughout the customer lifecycle by automating customer-centric workflows using playbooks. Customer-focused data platform to oversee account health, and address churn risk in real time. Headquartered in Florida, founded in 2019 is VC backed platform. Trusted by global clients like Hook Security, Web-est, Skill Struck, Kinectify, and many more to increase MRR(Monthly Retention Rate and maximize lifetime value(LTV) with fastest implementation of tech-stack under 90 days.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Reptrics?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Reptrics?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Reptrics?

What Are G2 Users Discussing About Reptrics?

Reputacion

Reputacion is an all-in-one reputation platform that helps local businesses and multi-location networks collect more Google and Facebook reviews, respond with AI, and climb local search rankings — all from a single dashboard. From on-site QR/NFC review collection and a unified inbox (Messenger, Instagram, and live chat) to multi-location bulk management and local visibility tracking, it turns customer feedback into growth whether you run one location or hundreds.

Who Is the Company Behind Reputacion?

Reputation

Who Is the Company Behind Reputation?

  • Seller: Nivula
  • Year Founded: 2018
  • HQ Location: Cadempino, CH
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

ReputationRiser

ReputationRiser is a web-based tool that helps businesses display only their 5-star reviews directly on their websites through a simple, customizable widget. It turns existing 5-star reviews into visible on-site social proof that helps build trust, strengthen credibility, and support more leads and customers. Built for small businesses, agencies, and service providers, ReputationRiser is designed to make strong customer feedback more visible where website visitors are deciding whether to call, book, or submit a lead form. The outcome is simple and business-owner-friendly: better website conversion through more visible 5-star reviews, without a complicated setup. ReputationRiser is easy to install, mobile-friendly, and flexible enough to support different branding and conversion goals. It can also be positioned with optional done-for-you setup for businesses that want a more hands-off implementation.

Who Is the Company Behind ReputationRiser?

Reputigo's Review Management Software

Reputigo is the affordable automated review system that helps service businesses win more jobs. We replace manual follow-ups with smart automation, helping you rank higher on Google and turn searchers into callers. Built for businesses in home services, salons, spas, fitness studios, wellness practices, pet services, cleaning companies, and other service-based sectors, our software delivers simple and essential tools to enhance online visibility and put more money back to your small business. Our platform creates a self-reinforcing growth loop: completed jobs convert into 5-star reviews via automation, fresh reviews boost your Google visibility, and that visibility drives more calls and leads. This cycle keeps your schedule full without constant advertising spend. Key features and focus are: Review Collection: - Reputigo Smart Review Cards for instant, on-site collection at peak customer satisfaction. - Customizable and Automated Campaigns via SMS and email. - Significantly higher capture rates than traditional methods. Showcase: - Automatically display your best 5-star reviews on your website to build instant trust with visitors. - Share reviews on social media. Seamless Integration: - Connects with your existing workflow (like QuickBooks) to trigger review requests automatically when you close a job. What you're getting: For customers: They find you online, see your 5-star reputation immediately, and trust you enough to call or contact you instantly. For you: Simple setup, intuitive interface, no steep learning curve. The platform runs on autopilot to save you admin time. Turns website visitors into warm leads by proving you are the trusted choice in your area today!

Who Is the Company Behind Reputigo's Review Management Software?

  • Seller: Reputigo
  • Year Founded: 2024
  • HQ Location: Vancouver, CA
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
  • Phone: 1-888-854-9777
Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026