Best Review Management Software - Page 11

CustomerStories

Modern customer stories is the new demand generation

Editorify

The biggest reason why online reviews are important to businesses is that ultimately they increase sales by giving consumers the information they need to make the decision to purchase a product and create FOMO to increase social proof. Editorify is a must-have app for store owners who are running their business on Shopify, Wix & WooCommerce and would like to maximize their conversion rate. It helps you to easily collect and import authentic reviews from multiple wholesalers into your store to boost customers' trust, maximize engagement, build social proof and get more sales.

Elfsight

Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets with rich integration capabilities. Elfsight Apps can be embedded to any website platform: WordPress, Shopify, Weebly, Wix, Squarespace, Joomla!, Drupal, BigCommerce, OpenCart, Adobe Muse, Webflow, HTML, Magento, Blogger, ModX, Webnode, Lightspeed, BigCartel, and more or added to an HTML website. With Elfsight widgets, you can easily perform the following tasks on your website: ✔️ Increase Sales * Pricing Table * PayPal Button * Countdown Timer * Google Maps * Testimonials Slider * Facebook Reviews * FAQ ✔️ Engage Website Visitors * Instagram Feed * Facebook Feed * YouTube Gallery * Twitter Feed * Pinterest Feed ✔️ Support Customers * AI Chatbot * Contact Form * Form Builder * FAQ ✔️ Get Followers * Instagram Feed * Facebook Feed * YouTube Gallery * Twitter Feed * Social Media Icons * Social Share Buttons * Pinterest Feed Elfsight widgets help 3,000,000+ website owners to increase sales, engage visitors, collect leads and more. Save your time and money with ready-to-use solutions and grow your business faster! ⚡️

Average Rating: 4.8/5.0

Total Reviews: 898

Elocent

Elocent is the testimonial software that lets you collect video testimonials, photo reviews, and written customer feedback in minutes — then display them as beautiful social proof widgets on any website to boost conversions automatically.

Endorsa

Endorsa is a SaaS platform that automates Google review generation and management to help businesses boost their local SEO, enhance online reputation, and attract more customers—effortlessly. By combining SMS & email automation, AI-powered review responses, and actionable analytics, Endorsa helps businesses get more Google reviews, saves them time, while also driving measurable growth.

eShoppingAdvisor

eShoppingAdvisor is a customer review and online reputation management platform for eCommerce businesses. It helps merchants collect and verify customer feedback, manage reviews across multiple channels, showcase their reputation, and use customer insights to improve products and service. The platform brings together review collection, product reviews, customer Q&A, reputation marketing, and AI analysis. Its workflow covers six connected activities: increase visibility, collect reviews, verify experiences, respond to feedback, showcase reputation, and analyze results. COLLECT COMPANY AND PRODUCT REVIEWS Automate review invitations through email, SMS, and WhatsApp, with reminders that encourage customers to share their experience. Merchants can invite both new and previous customers, use dedicated review links, and connect physical deliveries to online feedback through branded QR-code cards. Customers can contribute photos and videos alongside their reviews. Product review tools include follow-up reminders for products that have not yet been reviewed and the option to return later to review purchases. Additional questions help merchants understand specific aspects of the shopping experience. For product feedback, AI can generate three questions tailored to the purchased item. These additional evaluations provide private insights for the merchant without affecting the public product rating. BRING REVIEWS FROM DIFFERENT PLATFORMS TOGETHER Import reviews from Google, Facebook, and eBay to bring customer feedback into a shared reputation workflow. Supported integrations also connect review responses. Replies published through eShoppingAdvisor can be published on Google and Facebook, while replies from those platforms can be synchronized back to ESA. eBay imports include reviews and available responses, without publishing replies back to eBay. This helps teams manage feedback that would otherwise remain scattered across separate platforms. DISTRIBUTE REVIEW INVITATIONS WITH TRUST MANAGER Trust Manager lets merchants allocate review invitations across eShoppingAdvisor, Trustpilot, and Google by setting the percentage assigned to each platform. Businesses can build their reputation across several destinations while coordinating invitation distribution through one service. Trust Manager is available separately. ANSWER PRODUCT QUESTIONS WITH YOUR CUSTOMERS The Q&A service allows shoppers to ask product questions through eShoppingAdvisor’s homepage or product pages. Merchants can answer directly or choose to involve customers who have already reviewed the specific product. This gives prospective buyers access to practical information from people with relevant experience and helps businesses identify questions that need clearer answers. VERIFY EXPERIENCES AND MANAGE CRITICAL FEEDBACK Review verification uses order data from connected stores for invited reviews and purchase documentation for spontaneous reviews. Public labels distinguish verified and unverified reviews and explain how feedback was collected and checked. Merchants can also report suspected fake reviews through a process that requests purchase evidence from the reviewer. On eligible plans, the Negative Reviews Management System provides a seven-day period before reviews rated below four stars are published. During this time, merchants can contact the customer to understand the issue and work toward a resolution. Public replies are published alongside the review; private replies are sent directly to the customer. RESPOND WITH AUTOMATION AND AI SUPPORT Merchants can use editable response templates for positive reviews, generate AI-assisted replies for manual publication, or enable automatic AI responses on eligible plans or through add-ons. Response settings allow businesses to select different tones and handling rules by rating range, including manual handling where preferred. SHOWCASE REPUTATION ACROSS YOUR MARKETING A badge builder helps merchants display ratings and customer feedback through minimal, floating, and carousel formats, with customization options that vary by plan. Review-sharing tools turn customer feedback into branded images for social posts and stories. Merchants can select templates, download their images, and save them for future use. Company also includes AI image generation. Businesses can extend their reputation into newsletters and email signatures, making customer feedback visible at more points in the purchase journey. SUPPORT BUSINESS AND PRODUCT DISCOVERY Public business profiles bring together company information, reviews, and, depending on the plan, photos and videos. Multilingual profiles support international audiences, while Company provides automatic review translation into Italian, English, Spanish, German, and French. Eligible merchants can submit product feeds to ESA’s product search and comparison engine and publish community discount coupons. Product review feeds also support submission to Google Merchant Center, subject to Google’s eligibility and display requirements. TURN CUSTOMER FEEDBACK INTO ACTION The AI analytics dashboard groups reviews by theme and period, helping teams identify recurring strengths, service issues, and product concerns. Charts and thematic clusters make changes in customer sentiment easier to track and provide suggestions for improving communication, customer care, and the offering. Public AI review summaries also help shoppers explore customer feedback by rating and period. eShoppingAdvisor is designed for online retailers, brands, and agencies that want to connect reputation management with everyday marketing and customer experience decisions. Eligible plans include a dedicated Account Manager to support the merchant’s reputation development. Features, invitation volumes, integrations, customization options, and support vary by subscription plan. Selected services are available as separate add-ons.

Euro.reviews

AI-powered international review platform for building global customer trust. Our AI-driven platform helps international sellers collect, manage, and analyze reviews from all countries, automatically translating them into any language. It can automatically respond to reviews based on your instructions, import reviews from other systems, and supports unlimited domains and e-commerce stores. With a robust API interface, scaling your review management is seamless. By centralizing and responding to customer feedback worldwide, your business can build trust and credibility with international customers.

Experify Social Reviews

Go beyond star ratings to feature real people and stories for a more connected feedback experience. In a world where online reviews are a dime a dozen, it's easy to get lost in a sea of star ratings. Traditional reviews often feel transactional—a final step following a purchase—so it’s tough for your products to truly stand out from the crowd. Social reviews are real stories from real people, eager to share their authentic experiences. Experify showcases their stories throughout the shopper journey, and allows any shopper needing more firsthand insight to message directly with the reviewer. With Experify Social Reviews you'll get: 1. A Social Reviews plugin to show user stories for a contextual review experience. 2. A map view of your community, so shoppers can connect to customers nearby. 3. A messaging system to securely connect shoppers and existing customers. 4. A fully customizable onsite button that can be embedded anywhere in your shop. 5. Analytics and sentiment of community conversations to gain valuable insights.

EzyPizy

Fama

Feedaty

Feedaty is a social commerce service dedicated to online shops for professional customer feedback management.

Fera

Fera is a customer reviews app for Shopify, Wix, BigCommerce and other eCommerce businesses. We let you easily request and display customer reviews, photos and videos from a variety of channels, including your own. Earn the trust of your customers & improve your conversions, by showing your shoppers how great your product is with: 1. Product Reviews, Photo Reviews, Video Reviews & Testimonials 2. A Photo Gallery or Video Gallery 3. SEO/Google Snippets for Reviews 4. Average Ratings for Product Reviews Try Fera for your Shopify store today: https://apps.shopify.com/fera Try Fera for your Wix store today: https://www.wix.com/app-market/fera-product-reviews We serve 40,000 merchants worldwide and have a 4.9.5.0 star rating with over 8,000 reviews.

Fetch Review

Fetch Review helps local businesses collect more Google reviews and richer customer feedback with almost no setup. Send a courteous request by SMS or email, add a QR poster to your counter, or share an NFC card on site. Each touch-point opens a branded landing page where customers can rate their experience, leave comments, and if they wish publish a public review in a single tap. Real-time dashboards track ratings, response times, and overall sentiment, so owners can celebrate success and act on improvement tips fast. Start with 30 complimentary SMS credits, ready-to-print posters, and an email-signature generator—free for 30 days.

Fintrano

Fintrano is a smart, simple diary app that provides automatic job confirmations, reminders and location tracking. After a job, customer feedback is requested, and happy customers are asked for a review. This can be on Google, Facebook, Checkatrade, Trustpilot, or wherever they like. With a fully-featured web admin system and mobile apps for both Android and iOS, this is the simplest system for job management and tracking on the market. You can create an account and be managing jobs within 10 minutes of signup. Each job costs just 80p, with a minimum of 25 jobs per month. We give you a free credit to cover the first month, so there is zero risk; you can give it a try with no obligation to continue. There's no ongoing contract or minimum term; just month-by-month value.

FirmBees

FirmBees is an AI research platform that consolidates information about artificial intelligence tools, companies, and implementation resources. The platform organizes content across categories including coding, image and video generation, marketing, productivity, and chatbot applications. FirmBees offers three primary resources. Company overviews detail founding history, flagship products, and market positioning for AI companies such as Anthropic, Wix, and Durable. Guides provide hands-on reviews and comparisons that identify tool capabilities and limitations. Pre-tested prompts are verified for functionality across AI platforms. The platform emphasizes verified pricing information and straightforward assessments. FirmBees serves as a centralized resource for navigating the AI landscape, helping users understand which tools match specific needs and how different solutions compare within their respective categories.