Go beyond star ratings to feature real people and stories for a more connected feedback experience.
In a world where online reviews are a dime a dozen, it's easy to get lost in a sea of star ratings. Traditional reviews often feel transactional—a final step following a purchase—so it’s tough for your products to truly stand out from the crowd.
Social reviews are real stories from real people, eager to share their authentic experiences. Experify showcases their stories throughout the shopper journey, and allows any shopper needing more firsthand insight to message directly with the reviewer.
With Experify Social Reviews you'll get:
1. A Social Reviews plugin to show user stories for a contextual review experience.
2. A map view of your community, so shoppers can connect to customers nearby.
3. A messaging system to securely connect shoppers and existing customers.
4. A fully customizable onsite button that can be embedded anywhere in your shop.
5. Analytics and sentiment of community conversations to gain valuable insights.