# Fera Reviews
**Vendor:** Fera Commerce  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About Fera
Fera is a customer reviews app for Shopify, Wix, BigCommerce and other eCommerce businesses. We let you easily request and display customer reviews, photos and videos from a variety of channels, including your own. Earn the trust of your customers & improve your conversions, by showing your shoppers how great your product is with: 1. Product Reviews, Photo Reviews, Video Reviews & Testimonials 2. A Photo Gallery or Video Gallery 3. SEO/Google Snippets for Reviews 4. Average Ratings for Product Reviews Try Fera for your Shopify store today: https://apps.shopify.com/fera Try Fera for your Wix store today: https://www.wix.com/app-market/fera-product-reviews We serve 40,000 merchants worldwide and have a 4.9.5.0 star rating with over 8,000 reviews.






- [View Fera pricing details and edition comparison](https://www.g2.com/products/fera/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A05%3A25+-0500&secure%5Bsession_id%5D=cd3aa89a-9be9-4769-8d81-e47f9004d0bb&secure%5Btoken%5D=4d21fb42927519238d8868e9502e84d84600743bc79a85a1c90de7c4655909ef&format=llm_user)

## Fera Features
**Collection**
- Authentification
- Review Forms
- Personalization
- Engagement
- Community Q&A

**Agentic AI - Review Management**
- Adaptive Learning
- Natural Language Interaction

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Moderation**
- Reviewer Validation
- Response Types
- Legal Agreements

**Reporting**
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**Use Cases**
- E-commerce
- Retail
- Customer Service

**Administration**
- Incentives
- Syndication
- Insights
- Content
- Sampling

**Display Options**
- Badges
- Widgets
- Integration & APIs
- Marketing

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Fera Alternatives
  - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (635 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,928 reviews)
  - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.6/5.0 (2,405 reviews)