# Best Repair Shop Software for Small Business

*By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*


Products classified in the overall Repair Shop category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Repair Shop to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Repair Shop category.

In addition to qualifying for inclusion in the Repair Shop Software category, to qualify for inclusion in the Small Business Repair Shop Software category, a product must have at least 10 reviews left by a reviewer from a small business.






## G2 Grid® for Repair Shop Software
![G2 Grid® for Repair Shop Software plotting products by satisfaction and market presence](https://www.g2.com/categories/repair-shop/grids.png?focus%5B%5D=106505&focus%5B%5D=3410&focus%5B%5D=9619&focus%5B%5D=78226)
Highlighted products: RepairDesk, Kickserv, RepairShopr, and Orderry.
Underlying data: [Grid® JSON](https://www.g2.com/categories/repair-shop/grids.json?focus%5B%5D=repairdesk-repairdesk&focus%5B%5D=kickserv&focus%5B%5D=repairshopr&focus%5B%5D=orderry&segment=small-business)


## How Many Repair Shop Software Products Does G2 Track?
**Total Products under this Category:** 47

### Category Stats (Jul 2026)
- **Average Rating**: 4.44/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: RepairDesk (+0.48%) - Among all products in this category, RepairDesk recorded the largest rating increase compared to last month
*Last updated: July 19, 2026*


## How Does G2 Rank Repair Shop Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 400+ Authentic Reviews
- 47+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1004331&secure%5Bchosen_at%5D=2026-07-19T19%3A51%3A34Z&secure%5Bdisplayable_resource_id%5D=591&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=48238&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=48238&secure%5Bresource_id%5D=1004331&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frepair-shop%2Fsmall-business&secure%5Btoken%5D=a82c8b74de33557fcda13378263152744b277d2fdaa60ce3d872c331218ce914&secure%5Burl%5D=https%3A%2F%2Fwww.brilliantassessments.com%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dpartner_promotion%26utm_id%3Dad&secure%5Burl_type%5D=custom_url)

---

## What Are the Top-Rated Repair Shop Software Products in 2026?
### 1. [RepairDesk](https://www.g2.com/products/repairdesk-repairdesk/reviews)
RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, wireless repair, bike repair, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.


**Average Rating:** 4.6/5.0
**Total Reviews:** 20
**How Do G2 Users Rate RepairDesk?**

- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind RepairDesk?**

- **Seller:** [Repairdesk](https://www.g2.com/sellers/repairdesk)
- **Year Founded:** 2015
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** https://www.linkedin.com/company/repairdesk (172 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 75% Small-Business, 10% Mid-Market


#### What Are RepairDesk's Pros and Cons?

**Pros:**

- Business Management (1 reviews)
- Cloud-Based POS (1 reviews)
- Customer Support (1 reviews)
- Customization (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Process Complexity (1 reviews)
- Setup Difficulty (1 reviews)
- Slow Performance (1 reviews)
- Technical Issues (1 reviews)
- UX Improvement (1 reviews)


### What Do G2 Reviewers Say About RepairDesk?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **fully featured cloud-based system** of RepairDesk, enhancing their repair setup and overall business management.
- Users love the **awesome cloud-based system** of RepairDesk, enhancing their repair setups and overall business efficiency.
- Users praise the **excellent customer support** from RepairDesk, ensuring helpful assistance when needed.
- Users value the **customization options** in RepairDesk, benefiting from effective cross-platform integration and excellent support.
- Users praise the **intuitive user interface** of RepairDesk, making it easy to navigate and operate efficiently.

**Cons:**

- Users find the **process complexity** of RepairDesk challenging, requiring extensive training and experiencing awkward lags.
- Users find that the **setup difficulty** can be challenging for beginners, potentially leading to a time-consuming process.
- Users report **slow performance** in RepairDesk, requiring extensive training and experiencing frustrating lags during usage.
- Users face **technical issues** during setup and experience glitches, although fixes are typically resolved within a week.
- Users find the **navigation cumbersome** , requiring multiple clicks which detracts from the overall user experience.

#### What Are Recent G2 Reviews of RepairDesk?

**"[One System for Everything, Phenomenally Simple](https://www.g2.com/survey_responses/repairdesk-review-12327104)"**

**Rating:** 5.0/5.0 stars
*— Saber A.*

[Read full review](https://www.g2.com/survey_responses/repairdesk-review-12327104)

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**"[Highly Customizable, Stellar Support for our Sewing Machine Repair Shop](https://www.g2.com/survey_responses/repairdesk-review-12723202)"**

**Rating:** 5.0/5.0 stars
*— Japheth S.*

[Read full review](https://www.g2.com/survey_responses/repairdesk-review-12723202)

---


#### What Are G2 Users Discussing About RepairDesk?

- [What is RepairDesk used for?](https://www.g2.com/discussions/what-is-repairdesk-used-for)

### 2. [Kickserv](https://www.g2.com/products/kickserv/reviews)
Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.


**Average Rating:** 4.5/5.0
**Total Reviews:** 177
**How Do G2 Users Rate Kickserv?**

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Kickserv?**

- **Seller:** [EverPro](https://www.g2.com/sellers/everpro)
- **Company Website:** https://www.evercommerce.com
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** https://www.linkedin.com/company/evercommerce/ (1,612 employees on LinkedIn®)
- **Ownership:** NASDAQ: EVCM

**Who Uses This Product?**
- **Who Uses This:** Owner, President
- **Top Industries:** Construction, Consumer Services
- **Company Size:** 84% Small-Business, 15% Mid-Market


#### What Are Kickserv's Pros and Cons?

**Pros:**

- Ease of Use (8 reviews)
- Scheduling Management (5 reviews)
- Customer Support (4 reviews)
- Scheduling (4 reviews)
- Client Management (3 reviews)

**Cons:**

- Mobile Limitations (3 reviews)
- Scheduling Issues (3 reviews)
- Calendar Functionality (2 reviews)
- Limited Functionality (2 reviews)
- Subscription Issues (2 reviews)


### What Do G2 Reviewers Say About Kickserv?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **ease of use** of Kickserv, highlighting its simple navigation and straightforward appointment management.
- Users value the **efficient scheduling management** in Kickserv, appreciating its ease and outstanding customer support.
- Users praise the **outstanding customer support** of Kickserv, appreciating prompt assistance and effective solutions to issues.
- Users rave about the **ease of scheduling** with Kickserv, appreciating its straightforward interface and excellent support.
- Users value the **exceptional client management** capabilities of Kickserv, enhancing project visibility and customer satisfaction effectively.

**Cons:**

- Users often find the **mobile app's limitations** frustrating, wishing for improved functionality and user experience.
- Users face **scheduling issues** with Kickserv, finding it difficult to navigate and manage their calendars effectively.
- Users find the **calendar navigation cumbersome** , making it difficult to access specific weeks without extra steps.
- Users find some **limited functionality** in Kickserv's mobile apps, impacting their overall experience and employee interaction.
- Users express concern over the **higher subscription rate** needed for accessing external payment options in Kickserv.

#### What Are Recent G2 Reviews of Kickserv?

**"[Kickserv is an ideal and simple tool with a variety of functions that help us](https://www.g2.com/survey_responses/kickserv-review-8396605)"**

**Rating:** 5.0/5.0 stars
*— Nikolas A.*

[Read full review](https://www.g2.com/survey_responses/kickserv-review-8396605)

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**"[Great Experience Overall](https://www.g2.com/survey_responses/kickserv-review-12426814)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Accounting*

[Read full review](https://www.g2.com/survey_responses/kickserv-review-12426814)

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#### What Are G2 Users Discussing About Kickserv?

- [What is Kickserv used for?](https://www.g2.com/discussions/what-is-kickserv-used-for)

### 3. [RepairShopr](https://www.g2.com/products/repairshopr/reviews)
With essentials like POS, CRM, ticketing, and integrated billing, plus powerful extras like built-in marketing and reporting tools, RepairShopr is the most complete repair shop business platform available. Check out our video to learn more: https://youtu.be/1qLuy3-JUIE


**Average Rating:** 4.6/5.0
**Total Reviews:** 26
**How Do G2 Users Rate RepairShopr?**

- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.5/10)

**Who Is the Company Behind RepairShopr?**

- **Seller:** [Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)
- **Year Founded:** 2017
- **HQ Location:** Fully remote, US
- **LinkedIn® Page:** https://www.linkedin.com/company/syncromsp/ (111 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services
- **Company Size:** 85% Small-Business, 11% Mid-Market



#### What Are Recent G2 Reviews of RepairShopr?

**"[RepairShopr: Easy-to-Use UI, Helpful Support, and Fair Pricing](https://www.g2.com/survey_responses/repairshopr-review-12652688)"**

**Rating:** 5.0/5.0 stars
*— Harry C.*

[Read full review](https://www.g2.com/survey_responses/repairshopr-review-12652688)

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**"[Repairshopr PSA -](https://www.g2.com/survey_responses/repairshopr-review-10004720)"**

**Rating:** 4.5/5.0 stars
*— Mauricio G.*

[Read full review](https://www.g2.com/survey_responses/repairshopr-review-10004720)

---


#### What Are G2 Users Discussing About RepairShopr?

- [What is RepairShopr used for?](https://www.g2.com/discussions/what-is-repairshopr-used-for)

### 4. [Orderry](https://www.g2.com/products/orderry/reviews)
Orderry helps automate common operations, such as Jobs & Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos & comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees.


**Average Rating:** 4.4/5.0
**Total Reviews:** 15
**How Do G2 Users Rate Orderry?**

- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Orderry?**

- **Seller:** [Orderry](https://www.g2.com/sellers/orderry)
- **Year Founded:** 2013
- **HQ Location:** London, London
- **Twitter:** @Orderry1 (3 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/orderry (68 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Orderry?

**"[Easy and straightforward system](https://www.g2.com/survey_responses/orderry-review-7767439)"**

**Rating:** 4.0/5.0 stars
*— Natalie S.*

[Read full review](https://www.g2.com/survey_responses/orderry-review-7767439)

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**"[The best offer for an IT repair business at low price](https://www.g2.com/survey_responses/orderry-review-7633665)"**

**Rating:** 5.0/5.0 stars
*— Chris L.*

[Read full review](https://www.g2.com/survey_responses/orderry-review-7633665)

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## What Is Repair Shop Software?

[Vertical Industry Software](https://www.g2.com/categories/vertical-industry)