The Top 6 Easiest To Use Remote Video Support Software

See the top Remote Video Support Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeamViewer

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.2

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

43%

Mid Market

36%

Enterprise

21%

ScreenConnect

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.2

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

66%

Mid Market

31%

Enterprise

LogMeIn Rescue

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.2

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

35%

Mid Market

37%

Enterprise

27%

Help Lightning

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.4

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

22%

Mid Market

40%

Enterprise

37%

TeamViewer Frontline

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

7.8

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

8.3

Customer Segment Breakdown

Small Business

48%

Mid Market

34%

Enterprise

18%

RichCall

7.4

Overall Usability Score

7.4

Usability Score Breakdown

Ease of Admin

Average: 8.7

7.6

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

42%

Mid Market

38%

Enterprise

20%