Best Remote Video Support Software - Page 2

How Many Remote Video Support Software Products Does G2 Track?

Total Products under this Category: 26

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings

Last updated: September 01, 2026

How Does G2 Rank Remote Video Support Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,200+ Authentic Reviews
  • 26+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Remote Video Support Software

G2 Grid® for Remote Video Support Software plotting products by satisfaction and market presence

Highlighted products: TeamViewer, ScreenConnect, TeamViewer Frontline, LogMeIn Rescue, Zoho Lens, Help Lightning, RichCall, and XMReality.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-video-support/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=screenconnect&focus%5B%5D=teamviewer-frontline&focus%5B%5D=logmein-rescue&focus%5B%5D=zoho-lens&focus%5B%5D=help-lightning&focus%5B%5D=richcall&focus%5B%5D=xmreality)

Customer Interaction Platform

IrisCX uses smart video to resolve consumer problems faster. Our customer interaction platform allows consumers to either self-assess their issue, schedule a time to talk to a service expert or show a service expert what their concern is to receive help in real-time. Built for enterprise, our platform captures data in a consumer self-help environment. Home product companies get insights into how consumers choose, set-up and support their products. Using data and analytics from recorded sessions, home product companies can provide a better customer experience by helping consumers on demand and build better products by engineering out common problems.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Customer Interaction Platform?

  • Seller: IrisCX
  • Year Founded: 2018
  • HQ Location: Calgary, CA
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Customer Interaction Platform?

Onremote AG

AR Powered Visiual Remote Assistance Onremote is visual remote assistance and collaboration platform powered by AR technology that enables companies to create faster and cheaper solutions to remote support cases.

Who Is the Company Behind Onremote AG?

onvico

Who Is the Company Behind onvico?

  • Seller: TWT
  • Year Founded: 1995
  • HQ Location: Düsseldorf, DE
  • LinkedIn® Page: www.linkedin.com
    186 employees on LinkedIn®

VideoCX.io

VideoCX.io is an enterprise-grade video platform specializing in Video KYC and Video Banking solutions, trusted by over 60 companies in the BFSI sector and onboarding 2.2 million customers monthly using Video KYC, facilitating customer credit verification, policy servicing, and more.

Who Is the Company Behind VideoCX.io?

ZYTE

Who Is the Company Behind ZYTE?

  • Seller: Zyte
  • Year Founded: 2010
  • HQ Location: Ballincollig, IE
  • Twitter: @zytedata
    4,034 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    236 employees on LinkedIn®
Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024