G2

Verified User in Internet

Mid-Market (51-1000 emp.)

6/18/2018

"Billing System Implementation"

5/5

Describe the project or task ATG Consulting, a Cognizant Company helped with:

ATG helped us transition from a home-grown in-house billing system to a third-party provider. We had to rethink and redesign our order-to-cash process, as well as re-engineer our data input systems. ATG assisted us from project kickoff to go-live, and has provided post-implementation support. Review collected by and hosted on G2.com.

What do you like best about ATG Consulting, a Cognizant Company?

The people were the best part. ATG's staff were friendly and knowledgable. We felt like we were teammates and partners with them from day one. There was never a point where we felt we weren't in the hands of a top tier service provider. Review collected by and hosted on G2.com.

What do you dislike about ATG Consulting, a Cognizant Company?

Although we were able to manage with video conferencing and instant messaging, ATG is located out-of-state. The distance between us meant we didn't always have them handy if we needed them on-site, and on-site visits had to be planned ahead of time. Additionally there were travel costs associated with on-site visits. Review collected by and hosted on G2.com.

Recommendations to others considering ATG Consulting, a Cognizant Company:

Use ATG! There is no way we would have gone live with our project without their assistance. They were honest domain experts who partnered with us every step of the way.

(to be clear, project and budget overruns were not ATG's fault. They were efficient and worked within given timeframes. Through no fault of their own we had system bugs and an understaffed project team) Review collected by and hosted on G2.com.