# Best Patient Engagement Software - Page 10

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,700+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management)

**Sponsored**

### TestGorilla

TestGorilla is a skills-based software platform helping organizations find and hire the right people - faster, fairer, and without the bias of CVs. The platform supports recruiters with 350+ science-backed assessments, 100+ AI interviews, resume scoring, ID verification and role simulations. As of December 2025, TestGorilla has also been working with companies to help them identify and hire AI-fluent talent and develop scientifically-backed tests and interviews to identify role-specific AI fluency.

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### [Cedar](https://www.g2.com/products/cedar-cedar/reviews)

Cedar’s consumer-friendly, enterprise platform delivers simplified and personalized experiences across the end-to-end healthcare journey so providers can increase patient collections, reduce administrative costs and improve patient satisfaction. From pre-service through post-billing, only Cedar combines health plan data with provider workflows for a seamless patient journey that enables providers to see value quickly and generate long-term ROI. How healthcare providers benefit: ● Payer-provider integration: Cedar bridges the divide between payers and providers, bringing benefit information, financial responsibility and accumulator data to the consumer to improve payment outcomes, reduce costs, and elevate your patient experience. ● Personalized patient engagement: Automatically tailor messaging and payment options for each patient to maximize the chance of payment and improve patient satisfaction. ● Dependable implementation: Implement a solution that complements your athenahealth EHR and alleviates administrative burdens. ● Continuous innovation: Gain a thought partner with aligned goals focused on driving your consumer engagement and digital strategies forward.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Cedar?

- **Seller:** [Cedar](https://www.g2.com/sellers/cedar)
- **Year Founded:** 2016
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9080ed8555db0b69f30beae2ebb66da5b7d29d003900c47be35682ed3e53fea4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcedar-inc.&secure%5Burl_type%5D=linkedin_company_website)  
799 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Cedar?

**["Great"](https://www.g2.com/survey_responses/cedar-review-7633366)**

**Rating:** 4.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/cedar-review-7633366)

### [Certify Health](https://www.g2.com/products/certify-health/reviews)

Certify Health is an advanced cloud-based SaaS platform designed to simplify and streamline the entire patient intake process for healthcare providers. From scheduling and pre-registration to payments and EHR integration, Certify Health transforms patient engagement, eliminating the need for paper forms and manual data entry. With Certify Health, patients can easily complete their pre-registration steps online before arriving for an appointment, including inputting their demographic information, verifying insurance, and signing digital consent forms. Once at the facility, patients can check in through various interfaces, such as self-service kiosks, tablets, or mobile devices, all securely linked to the healthcare provider’s workflow. For healthcare providers, Certify Health offers a comprehensive Care Dashboard for managing appointments, processing payments, and communicating directly with patients. Additionally, the Admin Portal equips healthcare administrators with robust tools for configuring workflows, managing user access, and overseeing patient records across multiple facilities. Certify Health’s compatibility with leading EHR systems also ensures seamless integration, enabling automatic data transfer for efficient and accurate patient management. Key Features: Digital Pre-Registration & Consent: Patients can complete registration and sign consents remotely. Self-Service Kiosks & Tablets: On-site check-in options reduce wait times and streamline the intake process. Insurance & Eligibility Verification: Built-in verification tools to ensure accurate coverage and co-pay information. Payment Processing: Integrated payment options for co-pays, outstanding balances, and payment plans. Comprehensive Reporting: Detailed analytics on patient flow, wait times, and appointment metrics. EHR Integration: Seamlessly integrates with most EHR platforms to ensure data consistency and minimize manual entry. Certify Health serves healthcare organizations of all sizes, from large hospitals to specialty clinics, offering a modular, customizable system that adapts to each provider’s unique operational needs. With an emphasis on efficiency, security, and patient convenience, Certify Health helps healthcare providers create a modern, patient-centric experience that enhances staff productivity and streamlines operational workflows.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Certify Health?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Certify Health?

- **Seller:** [Certify Global](https://www.g2.com/sellers/certify-global)
- **Year Founded:** 2012
- **HQ Location:** GAITHERSBURG, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1be3818ced1574dc1d304b95eeb16da6d70228bdcc74fabc6b3c28c13fc0fef7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcertify&secure%5Burl_type%5D=linkedin_company_website)  
81 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Do G2 Reviewers Say About Certify Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralization** of Certify Health, which simplifies patient and practice operations in one unified platform.
- Users highlight the **ease of use** of Certify Health, simplifying complex operations into an intuitive experience.
- Users value the **streamlined communication** capabilities of Certify Health, enhancing collaboration and simplifying patient operations effectively.
- Users praise the **professionalism** of Certify Health, noting strong collaboration and dependable support for their operations.
- Users appreciate the **streamlined setup** of Certify Health, simplifying patient and practice operations from one location.

#### What Are Recent G2 Reviews of Certify Health?

**["Certify Health Streamlines Patient Operations in One Intuitive Platform"](https://www.g2.com/survey_responses/certify-health-review-12371485)**

**Rating:** 5.0/5.0 stars

_— Dan R._

[Read full review](https://www.g2.com/survey_responses/certify-health-review-12371485)

### [ChartLogic Patient Portal](https://www.g2.com/products/chartlogic-patient-portal/reviews)

ChartLogic Connect Patient works on any device or browser, easily engage with patients through a convenient portal to improve the overall patient experience and quality of care.

**Average Rating:** 1.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate ChartLogic Patient Portal?

- **Workflow Management:** 3.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 3.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 3.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ChartLogic Patient Portal?

- **Seller:** [ChartLogic](https://www.g2.com/sellers/chartlogic)
- **Year Founded:** 1994
- **HQ Location:** Salt Lake City, US
- **Twitter:** @ChartLogic  
678 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b9f786d2d27f0873d7c98940194716612084ac417497ab9e72bd2313c4890201&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchartlogic-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are G2 Users Discussing About ChartLogic Patient Portal?

- [What is ChartLogic Patient Portal used for?](https://www.g2.com/discussions/what-is-chartlogic-patient-portal-used-for)

### [Chart Talk](https://www.g2.com/products/mighty-oak-technology-chart-talk/reviews)

Chiropractic EHR hosted in the cloud, patient engagement portal, easy to customize, speech recognition, excellent and timely support.

**Average Rating:** 3.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Chart Talk?

- **Workflow Management:** 6.7/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10)
- **Patient Communications:** 6.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Chart Talk?

- **Seller:** [Mighty Oak Technology](https://www.g2.com/sellers/mighty-oak-technology)
- **HQ Location:** N/A
- **Twitter:** @MightyOakHIT  
6 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3d5b71d07753689b7f07c71687830ed028bd0e1c6f8d46c19106f527d4758cb5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1317531&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Chart Talk?

**["Best Patient engagment and Management portal"](https://www.g2.com/survey_responses/chart-talk-review-8789807)**

**Rating:** 4.5/5.0 stars

_— Amar k._

[Read full review](https://www.g2.com/survey_responses/chart-talk-review-8789807)

### [Crelio CRM](https://www.g2.com/products/crelio-crm/reviews)

Crelio Patient Engagement is a cloud-based patient management tool that helps you upscale your patient retention strategy for more enhanced outcomes. With Crelio Patient Engagement, you can leverage a wide range of advantages, such as 1. End-To-End Patient Scheduling & Order Management 2. Branded Patient Portal & Patient App 3. Enable Promotions To Build Your Lab's Online Presence 4. End-To-End Self-Testing Kit Management 5. White-labeling & Branding 6. Website & Social Media Integration 7. Transform Your Website Into An Online Store 8. Localization & Customization 9. Patient Feedback Management Crelio Patient Engagement offers an exceptional key to dedicated patient engagement with automated patient communication. So your patients are always notified about the status of their tests, payments, and reports on time, every time. The solution supports online delivery of reports quickly and easily over email, SMS, Fax, and WhatsApp. With Crelio Patient Engagement’s feedback management feature, you can receive patient ratings and feedback about their experience to use them as good advocates or to act upon and improve.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Crelio CRM?

- **Seller:** [CrelioHealth (formerly known as LiveHealth)](https://www.g2.com/sellers/creliohealth-formerly-known-as-livehealth)
- **Year Founded:** 2013
- **HQ Location:** 8865 Stanford Blvd 2nd floor Suite 202, Columbia, MD 21045, United States
- **Twitter:** @creliohealth  
448 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab20de38a4c0a5da70da5520df83ca83d6776600992d3177edc970629906d435&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3708285%2F&secure%5Burl_type%5D=linkedin_company_website)  
155 employees on LinkedIn®

#### What Do G2 Reviewers Say About Crelio CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **appointment scheduling** feature of Crelio CRM, making patient follow-ups seamless and efficient.
- Users value the **customizability** of Crelio CRM, enhancing efficiency and adapting to their specific operational needs.
- Users appreciate the **user-friendly interface** of Crelio CRM, making it easy for staff to learn and use effectively.
- Users value the **comprehensive educational resources** of Crelio CRM, enhancing understanding and easing software navigation for everyone.
- Users commend the **enhanced efficiency** of Crelio CRM, simplifying operations and improving task management in healthcare settings.

##### Cons

- Users experience **connectivity issues** with Crelio CRM, leading to performance challenges during slow internet connections.
- Users experience **slow loading** times with Crelio CRM, which affects performance during low internet connectivity.
- Users report experiencing **slow performance** with Crelio CRM, particularly during poor internet connectivity, impacting usability.

#### What Are Recent G2 Reviews of Crelio CRM?

**["Efficient CRM for Diagnostics with Superb Usability"](https://www.g2.com/survey_responses/crelio-crm-review-12025804)**

**Rating:** 4.0/5.0 stars

_— Arjun M._

[Read full review](https://www.g2.com/survey_responses/crelio-crm-review-12025804)

### [Curago Health](https://www.g2.com/products/curago-health/reviews)

Founded in 2015, Curago Health is a fast-growing patient engagement company committed to improving the patient experience within the healthcare system. Curago’s powerful platform automates patient intake workflows in a patient’s native language, leveraging mobile, web, and text. Its platform scales from medical practices, community health centers, and behavioral health organizations, to hospitals and a wide range healthcare providers. Key features: -Designed for the needs of Community Health Centers -Automate Patient Intake Workflows -Pre-Registration, kiosk and contactless check-in -Pre-visit instructions and Reminders sent via email & text -Available in 8 different languages -Low Code/No Code Customizations -Automate and Take Action on Social Determinants of Health -Apple iPad based kiosk -Automate data collection for UDS -Electronic payment -Health history data collection -Smart scheduling -Broadcast Messaging -Patient Surveys -HIPAA Compliant two-way texting -Lowest Total Cost of Ownership

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Curago Health?

- **Workflow Management:** 8.3/10 (Category avg: 8.9/10)
- **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Curago Health?

- **Seller:** [Curago Health](https://www.g2.com/sellers/curago-health)
- **Year Founded:** 2015
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5980bee28da7d404f3e4f4f2c52f57cd7513483c02bc8fd55f687f9a32ccf133&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcuragohealth&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Curago Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Curago Health, making patient intake quicker and more efficient.
- Users value the **time-saving pre-visit questionnaires** in multiple languages, allowing them to focus more on patient care.

##### Cons

- Users are frustrated by the **missing features** in Curago Health, lacking vital data like patient demographics and completion rates.

### [DocDoc](https://www.g2.com/products/docdoc/reviews)

DocDoc is the world’s first patient intelligence company. We harness the power of artificial intelligence to provide patients with the information they need to make optimal healthcare decisions.

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate DocDoc?

- **Workflow Management:** 8.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 6.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DocDoc?

- **Seller:** [DocDoc](https://www.g2.com/sellers/docdoc)
- **Year Founded:** 2012
- **HQ Location:** Central Business District, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49d393eefaac6af1583d379ca99f81bf5f8876dea98c3912161ba4f990a06beb&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdocdocasia&secure%5Burl_type%5D=linkedin_company_website)  
48 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [Free Patient Education Handouts Hub](https://www.g2.com/products/free-patient-education-handouts-hub/reviews)

Patient Education Handouts Hub provides pre-built handout templates for healthcare practices across 14 medical specialties, including family medicine, pediatrics, dermatology, orthopedics, mental health, internal medicine, general surgery, cardiology, gastroenterology, rheumatology, neurology, and urgent care. What the Product Does: The platform offers downloadable handout templates that practices can customize and use with patients. Each template includes professionally designed layouts and medically accurate content written for patient understanding. Customization Capabilities: - Add practice logo, clinic name, address, and contact information - Edit handout content to match your specific protocols - Adjust language and remove sections as needed - Save customized versions for reuse - Create variations for different departments or locations Format Options: - Download as PDF files ready to print - Edit in standard document software (no special software required) - Share digitally through patient portals or email - Print directly for in-office use Common Uses: Healthcare providers use these handouts in waiting rooms, during patient consultations, in post-visit care instructions, and through patient communication systems. Common applications include explaining medical conditions, pre-procedure preparation, post-procedure care, treatment options, and preventive care information. Typical Users: Solo practices, multi-specialty clinics, urgent care facilities, specialty practices, and healthcare networks of various sizes. How It Works: Access templates by specialty, customize as needed, and download for immediate use. No subscriptions or licensing restrictions. Handouts can be used an unlimited number of times with unlimited patients. The platform is designed to provide immediately usable materials without requiring design skills, medical writing expertise, or ongoing platform management.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Free Patient Education Handouts Hub?

- **Workflow Management:** 8.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Free Patient Education Handouts Hub?

- **Seller:** [ClinicsFlows](https://www.g2.com/sellers/clinicsflows)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23d6093abef712657e1ad6f8ea68891e920070965cf566c9719641c063739186&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclinicsflows%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Free Patient Education Handouts Hub?

**["Huge Time-Saver: Clean, Professional Patient Education Handouts with Easy Customization"](https://www.g2.com/survey_responses/free-patient-education-handouts-hub-review-12795773)**

**Rating:** 4.0/5.0 stars

_— zain w._

[Read full review](https://www.g2.com/survey_responses/free-patient-education-handouts-hub-review-12795773)

### [GetWell inpatient](https://www.g2.com/products/getwell-inpatient/reviews)

GetWellNetwork, Inc. is the Precision Engagement health care company. GetWellNetwork's solutions engage patients and families, empower clinicians and deliver outcomes that matter.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate GetWell inpatient?

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind GetWell inpatient?

- **Seller:** [Getwell](https://www.g2.com/sellers/getwell)
- **Year Founded:** 2000
- **HQ Location:** Bethesda, Maryland, United States
- **Twitter:** @GetWellNetwork  
3,078 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=74f194e46f9cbad45af1358c1d3bba54002260e65f17b26a8e26d3feb7073871&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetwellnetwork&secure%5Burl_type%5D=linkedin_company_website)  
406 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of GetWell inpatient?

**["Education"](https://www.g2.com/survey_responses/getwell-inpatient-review-522734)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/getwell-inpatient-review-522734)

#### What Are G2 Users Discussing About GetWell inpatient?

- [What is GetWell inpatient used for?](https://www.g2.com/discussions/getwell-inpatient-what-is-getwell-inpatient-used-for)
- [What is GetWell inpatient used for?](https://www.g2.com/discussions/what-is-getwell-inpatient-used-for)

### [GrowPractice](https://www.g2.com/products/growpractice/reviews)

GrowPractice is the patient experience software that helps you to grow your revenue and patient base.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind GrowPractice?

- **Seller:** [GrowPractice](https://www.g2.com/sellers/growpractice)
- **HQ Location:** Somerset, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d56e4d0052ecac278e45495053c77addc5fea41746e55de734d22676b2392512&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrowpracticecom&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of GrowPractice?

**["Good software solution for private medical practices."](https://www.g2.com/survey_responses/growpractice-review-7937094)**

**Rating:** 5.0/5.0 stars

_— S B._

[Read full review](https://www.g2.com/survey_responses/growpractice-review-7937094)

### [HealthTap](https://www.g2.com/products/healthtap/reviews)

A user-friendly digital health system proven to engage patients and make life easier for doctors

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate HealthTap?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind HealthTap?

- **Seller:** [HealthTap](https://www.g2.com/sellers/healthtap)
- **Year Founded:** 2010
- **HQ Location:** Sunnyvale, US
- **Twitter:** @HealthTap  
35,095 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7ba2d93a374a8153a2db71652b5d8aa0bcf7112244f94d963f7adaf27cd136a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhealthtap%2F&secure%5Burl_type%5D=linkedin_company_website)  
159 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of HealthTap?

**["Great health app!"](https://www.g2.com/survey_responses/healthtap-review-3068600)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/healthtap-review-3068600)

#### What Are G2 Users Discussing About HealthTap?

- [What is HealthTap used for?](https://www.g2.com/discussions/what-is-healthtap-used-for)

### [MediCall System](https://www.g2.com/products/medicall-system/reviews)

MediCall is a patient contact service created to streamline medical office productivity and reduce staff time on the phone.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate MediCall System?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind MediCall System?

- **Seller:** [TelTech Systems](https://www.g2.com/sellers/teltech-systems)
- **HQ Location:** Pomona, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a5a73a859c51f14f67862f08e23e5659e380faa5642a44bdcf7145c20fdb817&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6878726&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 400% Medium

#### What Are Recent G2 Reviews of MediCall System?

**["Improvement of office efficiency faster thus reduction in no shows. "](https://www.g2.com/survey_responses/medicall-system-review-2762374)**

**Rating:** 5.0/5.0 stars

_— Adam W._

[Read full review](https://www.g2.com/survey_responses/medicall-system-review-2762374)

#### What Are G2 Users Discussing About MediCall System?

- [What is MediCall System used for?](https://www.g2.com/discussions/medicall-system-what-is-medicall-system-used-for)
- [What is MediCall System used for?](https://www.g2.com/discussions/what-is-medicall-system-used-for)

### [MediKey](https://www.g2.com/products/medikey/reviews)

MediKey is a Medicaid eligibility and retention platform that helps healthcare organizations identify uninsured patients, automate enrollment, and prevent coverage loss due to administrative barriers like redetermination and work requirements. By combining AI-driven eligibility logic, real-time data integrations, and omnichannel patient outreach (including SMS and navigator support), MediKey ensures patients stay covered while providers protect revenue and reduce uncompensated care.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate MediKey?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind MediKey?

- **Seller:** [ITO Health](https://www.g2.com/sellers/ito-health)
- **Year Founded:** 2024
- **HQ Location:** Providence, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3726ac74cec11fc008dd99c840fbf164a1d667f5b182a0086b215f5cb23bf68b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fitohealth%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of MediKey?

**["ITO Health Streamlines Benefits Access With Real-Time Reporting and Responsive Support"](https://www.g2.com/survey_responses/medikey-review-12536801)**

**Rating:** 5.0/5.0 stars

_— Erin S._

[Read full review](https://www.g2.com/survey_responses/medikey-review-12536801)

### [Medsolis mCompanion](https://www.g2.com/products/medsolis-mcompanion/reviews)

MEDSOLIS is a Healthcare software that is focused on creating a collaborative platform for patient management.

**Average Rating:** 2.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Medsolis mCompanion?

- **Seller:** [Medsolis](https://www.g2.com/sellers/medsolis)
- **Year Founded:** 2012
- **HQ Location:** Frisco , US
- **Twitter:** @medSolisHealth  
44 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4cd12d3be37fc8682beb56bdf4074d7195b4e8926737408c3a604e0ab124af43&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmedsolis&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

### [MyHealthcare](https://www.g2.com/products/myhealthcare/reviews)

The platform brings together the hospital, its doctors, nurses, allied services, health records, pharmacy and home care services to offer seamless care to patients.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind MyHealthcare?

- **Seller:** [MyHealthcare](https://www.g2.com/sellers/myhealthcare)
- **Year Founded:** 2017
- **HQ Location:** Gurgaon, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c2e28e58caa6526c80c7e1151c281e0c78c423f9aaf0b3610d6af823163ae89&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fivpl&secure%5Burl_type%5D=linkedin_company_website)  
127 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of MyHealthcare?

**["MyHealthcare a Must Have in Healtchare Communication"](https://www.g2.com/survey_responses/myhealthcare-review-7360726)**

**Rating:** 5.0/5.0 stars

_— Kirsten B._

[Read full review](https://www.g2.com/survey_responses/myhealthcare-review-7360726)

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Similar Categories

- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
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[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers.

Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging).

Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration).

To qualify for inclusion in the Patient Engagement category, a product must:

- Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms
- Improve or provide insight to healthcare organizations on ways to improve patient satisfaction
- Track and measure improvement of patient experience

Show More

* * *

## How Do You Choose the Right Patient Engagement Software?

### What You Should Know About Patient Engagement Software

### What is Patient Engagement Software?

Patient engagement software facilitates communication between health care providers and the patients they serve. These solutions are designed to improve patient satisfaction and patient experience. The software provides users with a patient portal, the ability to distribute patient surveys, and handle patient intake. Solutions in the patient engagement category offer a wide array of features, which include but are not limited to: reputation management, marketing and referral capabilities, appointment reminders, patient messaging, surveys, patient education tools, and self-care management. 

Hospitals or medical practices looking to boost their patient satisfaction, cut down on unnecessary readmissions, and streamline communication with patients should be using patient engagement tools. Patient engagement solutions provide communication channels compliant with Health Insurance Portability and Accountability Act (HIPAA) to providers and patients to boost engagement between the two parties. Patient engagement software often integrates directly with health care providers’ electronic health record (EHR).

### What are the Common Features of Patient Engagement Software?

The following are some core features within patient engagement software that can help users build better patient relationships and improve patient satisfaction:

[**Patient portal**](https://www.g2.com/categories/patient-engagement/f/patient-portal-patient-communication) **:** Patient portals allow patients to log in to see and update their health information. Implementing a patient portal can give patients a more active role in their health care. They can access their records, see past visit history, look at lab results, and more. 

[**Patient surveys**](https://www.g2.com/categories/patient-engagement/f/surveys-feedback) **:** Providers send out patient surveys to gather feedback. Direct patient feedback can give health care providers actionable steps to improve. Most solutions offer the ability to customize patient surveys, allowing providers to gather feedback relevant to their practice or hospital. Surveys can be sent automatically after a visit to ensure that every targeted patient is asked for their feedback.

[**Digital patient intake**](https://www.g2.com/categories/patient-engagement/f/digital-intake-forms) **:** Patient engagement solutions give providers the ability to handle patient intake digitally before they even step foot in the office. Patients can provide necessary information, such as health insurance information and health history. Health care providers can customize intake forms to collect all necessary information. 

**Secure messaging:** These tools give health care providers the ability to message their patients directly while maintaining HIPAA compliance. 

Other Features of Patient Engagement Software: [Appointment Reminder Capabilities](https://www.g2.com/categories/patient-engagement/f/appointment-reminder), [Engagement Measuring Capabilities](https://www.g2.com/categories/patient-engagement/f/engagement-measuring), [Integration with Wearables Capabilities](https://www.g2.com/categories/patient-engagement/f/integration-with-wearables), [IPC Systems Integration Capabilities](https://www.g2.com/categories/patient-engagement/f/ipc-systems-integration), [Online Presence Management Capabilities](https://www.g2.com/categories/patient-engagement/f/online-presence-management), [Outreach / Marketing Capabilities](https://www.g2.com/categories/patient-engagement/f/outreach-marketing), [Patient Education Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-education), [Patient Feedback Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-feedback-management), [Patient Satisfaction Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-satisfaction-management), [Reputation Management Capabilities](https://www.g2.com/categories/patient-engagement/f/reputation-management), [Self Care Management Capabilities](https://www.g2.com/categories/patient-engagement/f/self-care-management)

### What are the Benefits of Patient Engagement Software?

**Improved patient satisfaction:** Patient satisfaction is an increasingly important metric for health care providers. Patient engagement tools help solve pain points for patients and increase the ease and efficiency with which they can interact with their health care providers. These solutions phone tag and consolidate patient interactions within a single system. Features like digital patient intake and in-app follow-up improve the patient experience making them potentially stick with the provider that gave them that experience. Health care organizations can boost patient retention by improving their patients’ satisfaction. 

**Better quality of care:** Patients can leverage patient engagement software to take a more active role in their own health, and providers can have more consistent check-ins with their patients. The increased ease of communication is particularly important in the case of patients requiring chronic care. Health care organizations can automate check-ins with these patients, sending automated appointment reminders and educational material designed to give these patients more tools to help manage their conditions. 

**Streamlined communication:** Patient engagement solutions give health care providers HIPAA compliant ways to talk directly to their patients. This communication, depending on the system, can be via email or text, and some solutions have built-in telehealth capabilities so medical professionals can conduct fully virtual visits. Certain solutions may provide the ability to automate communications, and features like automated appointment reminders may reduce no-shows.

### Who Uses Patient Engagement Software?

**Administrators:** Health care administrators use patient engagement software to schedule appointments, handle patient intake, and collect patient feedback. Some solutions may provide medical billing features or integrate with medical billing software, which administrators leverage to handle patient invoices and payments.

**Medical professionals:** Doctors, nurses, NPs, PAs, and other medical professionals use patient engagement solutions to directly message their patients. They may also use the solution to upload and share lab results or send educational material relevant to their patients. Medical professionals can use these solutions to engage with patients holistically, leveraging increased access to provide a deeper level of informed care.

**Patients:** Patients use these solutions to interact with their care providers, send required documentation, book appointments, and review historical health data. The goal of patient engagement software is to get patients more involved in their health care, so the solutions are designed with patient interaction in mind. 

#### Software Related to Patient Engagement Software

Related solutions that can be used together with patient engagement software include:

[Telemedicine software](https://www.g2.com/categories/telemedicine) **:** Patient engagement solutions often integrate with, or include the features of, telemedicine software. The combination of these two types of software can provide a near-comprehensive solution for health care providers looking to improve patient engagement.

[Patient intake software](https://www.g2.com/categories/patient-intake) **:** Patient intake functionality is a common feature of patient engagement solutions, which allows patients to fill out intake forms and provide necessary previsit information digitally.

[EHR software](https://www.g2.com/categories/ehr) **:** The EHR is the backbone of any health care providers’ tech stack. It’s because of its importance and the fact that patient engagement solutions need to access and deliver health records, the latter will offer integrations with the former. 

[HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) **:** Secure messaging, or HIPAA compliant messaging in the case of health care, is a core feature of patient engagement solutions. Communication between patient and provider must be secure, and patient engagement tools provide a secure two-way, real-time communication method. 

### Challenges with Patient Engagement Software

Software solutions can come with their own set of challenges. 

**Adoption:** Product adoption is key to ensuring successful implementation. If no one uses the system, there’s no point in having it. Health care providers must be diligent about educating their employees on the patient engagement solution to drive meaningful use. In addition, organizations that purchase patient engagement solutions should build the solutions’ use into their workflows to drive adoption. As patient engagement solutions are designed to boost patient interaction, it is important to educate patients on the new system. There may be robust functionality that patients either do not know or use because of a lack of knowledge. Both problems can be addressed by educating patients on the full breadth of features a patient engagement solution offers. A large part of adoption may be whether or not the solution has a mobile app. 

**Integrations:** Proper integrations with providers’ existing health systems are necessary for patient engagement solutions to work as intended. EHR integration is the most common, but it may be valuable to ensure that the patient engagement system integrates with other parts of the tech stack. If the organization is running on a medical practice management system, the patient engagement software should integrate with it.

**Compliance:** Patient engagement software must be compliant with relevant health care regulations to be safe and effective. HIPAA compliance, which demands the protection of personal health information (PHI), is first and foremost among regulatory compliance in patient engagement systems. 

### Which Companies Should Buy Patient Engagement Software?

All health care providers interacting with patients should invest in a patient engagement solution. 

**Hospitals:** Hospitals deal with high volumes of patients. Patient engagement systems streamline intake and communication with those patients, automating interactions wherever possible consequently reducing the staff’s burden. Automation of standard interactions, like appointment reminders, can help hospitals deal with high patient volume. 

**Independent practices:** For independent practices, patient engagement is vital. Patient engagement solutions can help these providers build solid relationships with their patients.

**Multi location practices:** Building relationships and standardizing a streamlined approach to patient communication across multiple locations is much easier with patient engagement software. Multi location practices can leverage the software to drive consistent patient engagement. 

### How to Buy Patient Engagement Software

#### Requirements Gathering (RFI/RFP) for Patient Engagement Software

During the requirement gathering process, the selection team should put together the core functionality they’re looking for. The team should have an estimate of how many users they’ll have, as well as the tech literacy of those users. Patient engagement solutions offer a wide range of features, so narrowing down what is necessary and what may be a bonus is key. The health care provider may want an omnichannel solution with a mobile app to boost adoption in heavy mobile device users. Integration with existing systems should be considered at this point.

#### Compare Patient Engagement Software Products

**Create a long list**

Prospective buyers should put together a list of vendors that meet their core requirements to form their long list. They should start with a comprehensive list of features they’re looking for, from must-haves to wish list functionality. 

**Create a short list**

At this point, prospective buyers should send out RFIs and use the responses to narrow their long list down to a short list of viable solutions. The selection team should conduct in-depth research at this point and start to form informed opinions on the available options.

**Conduct demos**

At this point, the prospective buyer will demo products from the short list. During the demo stage, the buyer should ask questions about specific scenarios common to their practice or hospital. Certain solutions may be geared towards a specific type of practice, and have features for that practice type. Initial pricing conversions should take place if they haven’t already, or if the vendor’s pricing isn’t clearly outlined. 

#### Selection of Patient Engagement Software

**Choose a selection team**

Administrators, medical professionals, and systems administrators should all be involved in the selection process. Administrators and medical professionals, the users of the software, should have a say in choosing the solution that they’ll spend the most time using. Systems administrators, or tech support professionals involved in the implementation and integration of the software into the existing tech stack, should also be involved.

**Negotiation**

The selection team will have to negotiate with the vendor, weighing the price against the potential benefit of purchasing and implementing the solution.