Best Online Reputation Management Software for Small Business - Page 5

How Many Online Reputation Management Software Products Does G2 Track?

Total Products under this Category: 458

Category Stats (Oct 2026)

  • Average Rating: 4.54/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SalesCaptain (+1.03%) - Among all products in this category, SalesCaptain recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Online Reputation Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 41,400+ Authentic Reviews
  • 458+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Online Reputation Management Software

G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, SOCi, Podium, Yext, Okendo, Yotpo, Reputation, and HighLevel.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=podium&focus%5B%5D=yext&focus%5B%5D=okendo&focus%5B%5D=yotpo&focus%5B%5D=reputation&focus%5B%5D=highlevel&segment=small-business)

ResellerRatings

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact.

Average Rating: 4.4/5.0

Total Reviews: 80

How Do G2 Users Rate ResellerRatings?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.7/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.6/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind ResellerRatings?

  • Seller: ResellerRatings
  • Year Founded: 1996
  • HQ Location: Cleveland, Ohio
  • Twitter: @ResellerRatings
    683 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 51% Small, 45% Medium

What Do G2 Reviewers Say About ResellerRatings?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ResellerRatings, benefiting from its helpful filters and search functionality.
  • Users value the trust and transparency ResellerRatings fosters, enhancing customer confidence in their purchasing decisions.
  • Users value the trust and transparency fostered by ResellerRatings, enhancing customer relationships and informed purchasing decisions.
  • Users appreciate the valuable customer reviews from ResellerRatings, aiding informed buying decisions for online vendors.
  • Users value the trust and transparency fostered by ResellerRatings, enhancing business-customer relationships through insightful reviews.
Cons
  • Users report unjustifiable price hikes with ResellerRatings, leading to dissatisfaction and customers choosing to leave.
  • Users find some features to be not user-friendly, making the experience challenging for both users and clients.
  • Users find the poor interface design of ResellerRatings makes it difficult for clients to navigate efficiently.
  • Users report a significant price increase, leading to dissatisfaction and eventual departure from the service.
  • Users experience slow performance with ResellerRatings, as it takes 1-2 seconds to respond in a fast-paced environment.

What Are Recent G2 Reviews of ResellerRatings?

What Are G2 Users Discussing About ResellerRatings?

Reputology

Reputology is a review monitoring and feedback platform that helps SMBs and Enterprises capture customer feedback and improve. Industry leaders like Gold's Gym, Hillstone Restaurant Group, and House of Blues utilize Reputology. And thousands of other locations count on Reputology, too, like dental groups, auto-dealers, retail stores, restaurant chains, and others. To learn more about Reputology, go to: https://www.reputology.com/pages/contact

Average Rating: 4.7/5.0

Total Reviews: 43

How Do G2 Users Rate Reputology?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.6/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 10.0/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 10.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Reputology?

  • Seller: Reputology
  • HQ Location: Boston, MA
  • Twitter: @reputology
    108 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 43% Medium, 39% Small

What Are Recent G2 Reviews of Reputology?

What Are G2 Users Discussing About Reputology?

Signpost

Signpost is an AI-powered communications platform built for home service contractors. It uses AI voice agents, instant responders, and AI SMS to help small businesses be the first to respond to every customer. AI Voice Agent: Signpost's AI Voice Agent picks up 24/7, greets callers in a natural voice, answers common FAQ, and captures lead details. Instant Responders: Signpost's Instant Responders send a personalized message to customers who reach out on platforms like Angi, Thumbtack, or Facebook. AI SMS: Signpost's AI SMS responds to incoming leads, qualifies their request, and keeps the conversation moving, even after-hours or on the job. Messaging Hub: Signpost's Messaging Hub brings every customer conversation, including inbound calls, texts, and inquiries on platforms like Angi and Thumbtack, into a single inbox.

Average Rating: 3.7/5.0

Total Reviews: 56

How Do G2 Users Rate Signpost?

  • Has the product been a good partner in doing business?: 7.0/10 (Category avg: 8.9/10)
  • Customer Feedback: 6.5/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 5.0/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 5.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Signpost?

  • Seller: Signpost
  • Year Founded: 2010
  • HQ Location: Austin, TX
  • Twitter: @Signpost
    2,306 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    125 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services, Marketing and Advertising
  • Company Size: 84% Small, 7% Large

What Do G2 Reviewers Say About Signpost?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Signpost, enhancing customer management and boosting business efficiency effortlessly.
  • Users find Signpost to be easy to use, with straightforward setup and stress-free navigation for managing customer interactions.
  • Users value the automation features of Signpost for saving time and enhancing customer engagement effortlessly.
  • Users appreciate the helpful email feature of Signpost that automates follow-ups and saves time effectively.
  • Users value the time efficiency of Signpost, benefiting from automated customer management and reduced manual tasks.
Cons
  • Users experience slow loading times, especially with large contact lists, affecting the overall efficiency of the app.
  • Users feel that Signpost has slow performance, especially with large contact lists and loading certain pages.
  • Users find the dashboard challenging and unclear, leading to frustration with navigation and limited customization options.
  • Users find data inaccuracy frustrating, as outdated information complicates the effectiveness of the Signpost dashboard.
  • Users find the incomplete information on the dashboard frustrating, making it hard to navigate and understand data effectively.

What Are Recent G2 Reviews of Signpost?

What Are G2 Users Discussing About Signpost?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

PromoRepublic

PromoRepublic is an AI-powered marketing platform for multi-location and franchise brands. - One platform for social, listings, reviews, and analytics. - Streamlined AI-powered workflows for local marketing execution. - Performance dashboards and adoption insights from HQ to each location. - AI-powered mobile app and assistant for fast, brand-safe execution anywhere. PromoRepublic helps distributed brands orchestrate and measure local marketing performance—turning disconnected tools and data into one connected system that delivers visibility, automation, and activation. Brands achieve measurable improvements in social, listings, reviews, and local search performance, as well as faster execution and up to 80% franchisee activation—keeping them discoverable, responsive, and on-brand. Join 110+ enterprise and franchise networks, including Empower Brands, Threshold Brands, Metcash/IGA, and Expedia Cruises to unify their marketing.

Average Rating: 4.5/5.0

Total Reviews: 158

How Do G2 Users Rate PromoRepublic?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.3/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 6.1/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 10.0/10 (Category avg: 8.3/10)

Who Is the Company Behind PromoRepublic?

  • Seller: PromoRepublic OY
  • Year Founded: 2014
  • HQ Location: Palo Alto, CA
  • Twitter: @Promo_Republic
    5,192 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 88% Small, 7% Medium

What Do G2 Reviewers Say About PromoRepublic?

AI-generated summary from verified user reviews

Pros
  • Users value the easy-to-use content creation tools and extensive templates that streamline their social media management.
  • Users love the ease of use in PromoRepublic, benefiting from intuitive templates and a streamlined dashboard for content management.
  • Users appreciate the easy-to-use templates and features of PromoRepublic, enhancing their content creation efficiency across platforms.
  • Users love the easy creation process with PromoRepublic's templates and user-friendly editor, streamlining their content planning.
  • Users love the industry-specific templates in PromoRepublic, providing inspiration and saving time for content creation.
Cons
  • Users note a lack of features in PromoRepublic, especially compared to competitors utilizing AI advancements.
  • Users feel PromoRepublic lacks AI-driven features that competitors offer, indicating a need for innovation and updates.
  • Users feel PromoRepublic has limited AI capabilities compared to competitors, affecting automation and content creation efficiency.
  • Users feel PromoRepublic lacks AI features for content creation, limiting its effectiveness compared to competitors.
  • Users feel that development has slowed down, with no new features added recently, despite the product being effective.

What Are Recent G2 Reviews of PromoRepublic?

What Are G2 Users Discussing About PromoRepublic?

GoSite

GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go, and everywhere.

Average Rating: 3.9/5.0

Total Reviews: 25

How Do G2 Users Rate GoSite?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.7/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 7.7/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 7.7/10 (Category avg: 8.3/10)

Who Is the Company Behind GoSite?

  • Seller: gosite
  • Year Founded: 2013
  • HQ Location: San Diego, CA
  • Twitter: @gosite
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 52% Medium, 48% Small

What Are Recent G2 Reviews of GoSite?

What Are G2 Users Discussing About GoSite?

BrandYourself

BrandYourself is the first Do-It-Yourself online reputation management and personal branding tool. The tool takes you step-by-step through the process of improving your online presence by showing you which web properties/social media profiles you should be on and how to optimize them so that they rank well when people Google your name. BrandYourself also offers custom services for those who need more hands-on help. As part of the service you will receive a dedicated specialist who will execute a custom strategy for improving your online reputation. BrandYourself's three offerings are: 1. DO-IT-YOURSELF PRODUCT (free for limited use, $99/year for unlimited use) The DIY product simplifies the complicated online reputation management process so you can do it yourself. Just submit any webpages you want people to find when they Google you (your LinkedIn, Twitter, personal website, etc.). The software will analyze those links and tell you everything you can do to make them more search engine friendly – and more likely to rank high in Google searches. The DIY product can also tell you who's Googling you. Just create a BrandYourself profile, then when people Google you and click on your profile, you'll get an alert. It can tell you where the visitor is located, what company they work for, and even what they searched for to find you. The DIY product also gives you a weekly progress report that notifies you of any changes to your Google results. 2. HEADSTART SERVICE (two payments of $399, then $20/month) You can have BrandYourself's personal branding specialists build your entire online presence for you, then leave you with a customized action plan to continue improving your results. They'll create state-of-the-art websites and profiles for you, ensuring you look great online and exist in all the right places. 3. CONCIERGE SERVICE (starting at $399/month) This is BrandYourself's white glove service. They'll do all the work for you to look great online. You'll be assigned a dedicated personal branding team who will not only build your entire online presence for you (including custom websites and profiles), but they'll continually update your content over time, strengthening you authority in Google. They'll also promote you to people in your industry, helping you build your personal brand online and overshadow any outdated, irrelevant or unwanted Google results.

Average Rating: 3.6/5.0

Total Reviews: 17

How Do G2 Users Rate BrandYourself?

  • Has the product been a good partner in doing business?: 0.0/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.2/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.9/10 (Category avg: 8.0/10)

Who Is the Company Behind BrandYourself?

  • Seller: BrandYourself.com
  • Year Founded: 2009
  • HQ Location: New York, NY
  • Twitter: @Brandyourself
    18,752 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®
  • Phone: 315-565-1799

Who Uses This Product?

  • Company Size: 82% Small, 18% Medium

What Are Recent G2 Reviews of BrandYourself?

What Are G2 Users Discussing About BrandYourself?

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Average Rating: 4.5/5.0

Total Reviews: 44

How Do G2 Users Rate Listen360?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.3/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.3/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Listen360?

  • Seller: EverCommerce
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Top Industries: Consumer Services, Health, Wellness and Fitness
  • Company Size: 46% Medium, 39% Small

What Do G2 Reviewers Say About Listen360?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support of Listen360, emphasizing its effective focus on NPS scores and data filters.
  • Users value the great data filters in Listen360, enabling effective focus on customer NPS scores.
  • Users value the efficient customer NPS tracking and effective data filtering capabilities of Listen360.

What Are Recent G2 Reviews of Listen360?

What Are G2 Users Discussing About Listen360?

ReviewPush

ReviewPush was founded in 2011, and has seen tremendous growth since opening its digital doors to businesses worldwide. ReviewPush helps brands and businesses measure and manage their feedback, reach, and the experiences they provide for their customers. Whether you have 5 locations or 500; we offer simplicity along with an individualized customer experience to ensure the narrative painted about your business online is a true and accurate one.

Average Rating: 3.6/5.0

Total Reviews: 16

How Do G2 Users Rate ReviewPush?

  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 8.9/10)
  • Customer Feedback: 7.0/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 6.7/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 5.0/10 (Category avg: 8.3/10)

Who Is the Company Behind ReviewPush?

  • Seller: ReviewPush
  • Year Founded: 2011
  • HQ Location: Austin, TX
  • Twitter: @ReviewPush
    668 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 63% Small, 31% Large

What Are Recent G2 Reviews of ReviewPush?

What Are G2 Users Discussing About ReviewPush?

Reviewshake

Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in four areas: managing reviews across 120+ sites, generating new reviews by asking customers for them, showcasing reviews to boost social proof and trust, as well as analyzing reviews and conducting competitive benchmarking.

Average Rating: 4.5/5.0

Total Reviews: 24

How Do G2 Users Rate Reviewshake?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.0/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 3.3/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Reviewshake?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 93% Small, 4% Medium

What Are Recent G2 Reviews of Reviewshake?

What Are G2 Users Discussing About Reviewshake?

Algorip

Algorip is a pioneering AI technology company focused on creating a better AI-powered future through innovation. Our dedication lies in pushing the boundaries of AI research, creating AI technology platforms and products that are both scalable and cost-effective, all with the goal of enhancing the well-being of businesses, individuals, and society as a whole. Additionally, we seek to foster the growth of top talent to collaboratively shape the future of AI. Originating from the academic realm, we prioritize substantial investments in pioneering research. This dedication empowers us to provide and consistently enhance top-tier AI capabilities that span universal multimodal and multi-task models. These models cover critical domains encompassing perception intelligence, natural language processing, decision intelligence, AI-fueled content generation, as well as pivotal advancements in AI hardware like chips, sensors, and computing infrastructure. At the heart of our proprietary AI infrastructure, Algorip seamlessly integrates computing prowess, cutting-edge algorithms, and versatile platforms. This synergy enables us to construct the foundational model set known as "Algorippers" and a dynamic R&D system. This comprehensive framework unlocks the potential to achieve groundbreaking advancements in AI.

Average Rating: 5.0/5.0

Total Reviews: 16

How Do G2 Users Rate Algorip?

  • Customer Feedback: 10.0/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 9.2/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 10.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Algorip?

  • Seller: Minubia
  • Year Founded: 2013
  • HQ Location: Willemstad, Curacao, AN
  • Twitter: @minubia_co
    17 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of Algorip?

What Are G2 Users Discussing About Algorip?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated