AdvancedMD is a cloud EHR, practice management, billing, and patient engagement platform in one system, built for independent practices, group practices, and billing companies. AI streamlines documentation, scheduling, and claims workflows so providers spend less time on paperwork. 13,000+ practices use it to process 9.5 million+ claims every month.
Deployment options.
Choose software-only if your team handles billing in-house, or fully managed RCM services where AdvancedMD handles billing end to end.
Practice management & scheduling.
Customizable multi-provider, multi-location scheduling, automated insurance eligibility and benefits verification (including secondary and tertiary), patient intake, and waitlist management.
EHR/EMR.
Specialty-specific templates, customizable workflows, e-prescribing with EPCS, lab and imaging integrations, eMAR, and clinical decision support. ONC-certified and MACRA/MIPS ready.
AI Clinical Assistant.
Built to help providers prioritize patient care over paperwork. Optional ambient listening and transcription captures the patient conversation and drafts the note, for in-office and telehealth visits. Providers review, edit, and approve all content before signing, and can pause or stop recording at any time, so they keep complete control of the final record. Pre-visit summaries surface what matters before the encounter, and action items are suggested for medications, allergies, referrals, risk factors, and patient education. Available on desktop and mobile.
Medical billing & revenue cycle.
Automated claim submission and scrubbing, denial and collections worklists, patient-portion estimation, claim attachments, and coverage detection.
Patient engagement.
Patient portal, HIPAA-compliant telehealth, two-way messaging, automated reminders, online scheduling, digital intake, card-on-file payments, and reputation management.
Reporting & analytics.
Configurable dashboards and BI across clinical, financial, and operational data, with benchmarking to track performance over time.
Support that answers.
US-based support teams with a 90-second average response time, a dedicated implementation methodology, and an on-demand Learning Center with 500+ training videos, webinars, product sheets, and guides.
About AdvancedMD.
Founded 1999. Headquartered in South Jordan, Utah. AWS-hosted and HIPAA-supported.
Average Rating: 3.7/5.0
Total Reviews: 63
How Do G2 Users Rate AdvancedMD?
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Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.6/10)
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Administrative Processes: 7.5/10 (Category avg: 8.6/10)
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Back Office Processes: 6.7/10 (Category avg: 8.5/10)
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Workflow Coordination: 6.7/10 (Category avg: 8.6/10)
Who Is the Company Behind AdvancedMD?
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Seller: AdvancedMD
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Company Website:
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Year Founded: 1999
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HQ Location: South Jordan, UT
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LinkedIn® Page: www.linkedin.com
627 employees on LinkedIn®
Who Uses This Product?
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Top Industries: Medical Practice, Hospital & Health Care
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Company Size: 64% Small, 27% Medium
What Do G2 Reviewers Say About AdvancedMD?
AI-generated summary from verified user reviews
Cons
- Users express frustration over billing issues, noting poor support and communication during the onboarding process and beyond.
- Users report significant communication issues, with poor onboarding and unresponsive customer support leading to frustration and dissatisfaction.
- Users report significant delays in onboarding and poor communication, leading to frustration and unmet expectations.
- Users highlight the expensive pricing of AdvancedMD, feeling it does not match the inadequate service received.
- Users report an inefficient workflow in AdvancedMD due to poor onboarding and lack of effective support.
What Are G2 Users Discussing About AdvancedMD?
